TVS Motor Company Complaints & Reviews

My TVS raider 125 got pickup issue within 4 months of purchase. Bike is struggling to achieve 5000 RPM also, which was smooth and easy before. Don't know the reason how suddenly this occurs. Bike runs like blocking and running while driving. So given for second service in authorised TVS service center, particularly telling this issue, but issue not resolved after service also. Service person telling like tunned and resolved the issue. Nothing has done to resolve this particular issue. Please help to findout and resolve this issue with knowledgeable service person. Didn't expect this from TVS for this bad bike quality and service.

My self Dr. Sanam Mohammed M. I purchased new Jupiter zx 110 from Kerala, Kannur, hi tech (dealer) . They delivered vehicle on 03/09/22 evening 4.00 pm. Then I found damage and scratches in vehicle, They told they will resolve the problem by within 1 Week, Today I gave it for complete panels
Change. If they are not doing properly I will go head for manage the situation.
I need proper support from the TVS to manage it. Thank you very much

In June 2022, I took a new TVs sport KLS bike from Noida Aditi TV S Center, sector 10 since I took the bike, the problem started, the bike would not start, properly, when I Went to the service center many times, there was no right solution, the agency owner asked to go to the service center.Service center people ask to go to the agency, not even 3 months, the clutch plate got damaged.Should my problem be solved or I should be given a new bike, I have lost faith in the service of Tvs company.

I've purchased Jupiter ZX Intelligo on Apr 2, 22.

I've been facing problems with the service centers unsatisfactory service.

- they couldn't debug the problem, when they can't they try to convince the customer that the scooters behaviour is expected.

This happened twice
1. Initial days the milage the scooter was providing was very low. I had to escalate the issue through consumer complaints...

Dear Sir,

I have purchased Scooty pep plus for my spouse on Feb 2021 from Keshvin Tirupati show roo. First three months it was worked fine and satisfactorily. Later the problem started in self starting and frequently stoppages while riding. It is very difficult for ladies while riding the scooter. I have your vehicle due to lite weight and easy handling for ladies . Now my purpose is not served and facing more problems. Issues raised to respective showroom many times but the problem is not resolved.

The present situation is forced me to write this problem at your forum. I request you to kindly change the vehicle or reimburse my amount. Please do the needful respond ASAP.

Regards
Kiran
[protected]
Tirupathi
Andhrapradesh.

Dear sir.
We are proud customer of tvs motor co.We are urchased tvs xl from shanthi tvs before five months.But we are not received rc card from your dealer.
They are telling.Vehicle was brought from balaji motors.Tumkur..
For us dealer is not important were the vehicle is from.We are taken the vehicle by looking in to tvs motor.
So pls we are requesting you to pls guide your dealers to provide me rc card immidiatly.
You are also equally resoncible for the dealers problums. .Other wise we are file a complaint in consumer court on your dealers and you also
please solve our problum immidiatly to avoid bad name to tvs motor co and your dealers
sinciarly tvs motor customer

Dear Team,

I have complaint for Tvs Motor Madhav Tvs service center Rajkot Bhaktinagar Service center

My self keyur Rathod I have Black TVs Jupiter GJ25-N-4144, i have call for many times in 3 days since[protected] but still bike was not troi from house

i have paid service last month in august and will be paid 2300/- bill but on delivery day bike was stuck and not start after service after that they pickup the bike from my house and after few days bike was not started with self and kick

i am trying to call to delaer at rajkot bhaktinagar barnch to MR ankit
[protected] but they not respond properly and not pickup the bike
kindly take complaint and take necessary action .

Regards,
Keyur Rathod
Vehicle : TVS JUPITER (GJ25-N-4144)
ADRESS:
PADMAVATI B FLAT NO 101
SANTOSHPARK MAIN ROAD
BHARAT VAN STREET NO 3
BEHIND STERLING HOSPITAL
NANAVATI CHOWK
RAJKOT - 360005

I had tried many call to them but they not provide any people to slove my problem.

I purchased a TVS iQube in April 2022 from PRN Motors, Kalyan Nagar. The vehicle has been a trouble from the beginning. There was some sound coming from the front panel which was fixed after 3 visits. The range in eco mode is 45-50 km per charge. I had given to fix this but after 2 weeks of testing, the dealership service center said no issues found and handed it back. I have again given the vehicle for the same issue on 12th Aug 2022 and have not received the vehicle as of today, 3rd Sept 2022. 21 days, no updates, no testing competed at all. Nobody is helping from the PRN team. They are a bunch of careless people who don't even have courtesy and can't understand the pain of a customer. Please help me with this issue

The gm Indrajeet Kadam said you didn’t buy vehicle with our showroom we can’t do service… mr sandip his workshop manager his also saying the same think I went there 6-7 time not respond properly.. they didn’t talk properly.. spare manager Shrikant said we do vehicle when u sent in our workshop will do ready in 2 hr into cash… we can’t do insurance vehicle they buy other dealers.. if you buy or purchase our showroom we will do easily….

What is this tvs such a reputated company and all such things happening from your side? Sorry to say but its been 3 months now and have been still waiting for the pricing and delivery please do the needful and help me now its hight time of patience and even after sending texts on twitter and facebook you just say the pricing will be revealed soon. First the date was august now it’s September but even now there’s nothing.

Dear TVS team,
I have purchased new TVS Raider bike from Ahinsha TVS Railway Road Sector 4, Gurugram, Haryana 122001 showroom . Just after taking delivery for the bike within 2 kms running it starts giving issue of missing then any how I managed to go back to my home and then I speak to the dealership and then I took the bike to the dealership and after few days they said it is now working fine and on asking issue they told its air pipe has some issue now it is rectified and working fine .I then took the bike and after few days I took this bike to market place and after running around 15-20 kms it starts giving the same issue it was not getting start. I have to take help of Towing service for to tow my bike to the dealership where I paid Rs. 500 additionally. Now I don’t know this thing will happen again so what should I do then . Again I have to take help of towing service for the same.
Kindly look into the matter as it is a new bike and I am I not happy with the bike .

Regards,
Yenumula Chakrapani Reddy

Mobile no:[protected]
Bike no.:- HR26EV1534
Chassis no :-MD625AF92N1F00194

New vehicle Tvs Raider 19 kilometer run gear not changing.

हेल्लो सर नमस्ते
मेरा नाम सचिन कुमार है मैं अपनी स्कूटी को 27.08.2022 को emc कार्ड बनबाया 800 रुपये देकर सर्विसिंग कराया और लॉक भी चेंज करबाए उस दिन गाड़ी ठीक चली उसके बाद दूसरे दिन से गाड़ी स्टार्ट ही नही हो रहा था फिर मैं गाड़ी को धक्के देकर ajency ले गया फिर वहां कोई रेस्पांस नही दिए बोले गाड़ी खड़ी कर दीजिए फ़ोन करके बतायेंगे ठीक हो जाएगा तो उस दिन पूरा दिन बर्बाद हो गया उसके बाद सुबह भी आये तो लास्ट नंबर में लगा दिए बल्कि जो गाड़ी दुबारा 2 दिन के अंदर आयी उसको जल्दी रेस्पांस दें चाहिए यहा के स्टाफ सब अपने मनमर्जी करते है कोई रेस्पांस नही देते है बताइये सर क्या करे
सहायता कीजिये सर
Manoj TVS Shahdol
Burhar Road MP

I Rahul Sharma, bought new TVS Ntorq 125cc on 29/05/2022 from TVS showroom Sabharwal Auto, Rithala Regn No. DL11L9829 on cash down payment.

From the beginning faces problem in back wheel rim, complaint the dealer firstly they refused to solve ask me to claim insurance when I resist they agree to change they charged money to address my complaint to change Rim.

Still the same problem persist again visit service centre, they told me to visit TVS tyre dealer to change the tyre by paying, rim and tyre problem persist from starting its sad and humiliated to visit service centre to another service centre for the unsolved problem.

Never think after buying new Scooty of Rs 106500/- have to run from pillar to post. Such an mental and physical harrasment after riding only 1200km.
I did a big mistake by trusting a brand TVS.

Rahul Sharma
[protected]

I purchased a Scooty Pep Plus BS6 model in February 2022. There is frequent problem with button starter and kick starter. Within a period of six months, since the purchase, I had to take the vehicle five times to the workshop for the same problem. Even after repeated complaint there is no proper response from customer service. The customer service people are very particular in closing the complaint rather than analysing and resolving the problem.

I purchased a Ntorq 125 on 21st, July 2022 from Rishaan TVS Service, Wagholi, Pune, and the next day i faced a clutch noise problem. The service center said it was due to a manufacturing defect, so my question is if it was a manufacturing defect, how come the showroom marked it as OK for delivery ? That time, I thought it was OK, it happens, but really not appreciated.
Last time I visited the showroom for my first service, I clearly mentioned the problems in the vehicle. They said they would take care of it and when I went to collect my vehicle, all the issues were still there and the guy said it was OK tested. The guy who did work on the bike said there was no issue, but i called the service head manager and showed him that issue, which was still there, and then I had to wait 2 hours to get my bike repaired.
The next day, suddenly the clutch noise started. I went to the service center and that guy said this is not the issue. I was in hurry for my job so i left the conversation. but now that sound has increased a lot, and do you guys thing we only have time for this stuff to visit service center and do all this stuff again again?
I am really frustrated with my vehicle now.. is it Vehicle defect or Service Center issue not sure.
I want someone to come to pick my bike and get it repaired and delivered it back again.. i dont have this much time to waste on your service center. All persons there are knowledge less. i regreat that i had purchased this bike from Rishaan TVS.

This has reference to a TVS Moped purchased in 2014 (purchase bill and RC card attached) by Shri Madhabendra Mitra from Bright Automobiles Burdwan. Shri Mitra died in 2018 and since then the vehicle is not in much use. Now we have approached RTO Burdwan for transfer of ownership to the legal heirs i.e. to Smt Shubhra Mitra's (wife) and only daughter. Necessary legal documents have been submitted but the transfer has got blocked in the system due to non "Fitment of Number plate" issue, which is due deficient data entry by the seller/dealer.

I have talked to Bright Automobiles on several occasions and then have denied from doing the necessary correction and have advised for reissue of number plate at present day costs, post which they will do the fitment entry. Infact they advised to conduct the transaction through broker who have indicated charges of Rs.900/- which we have to shell out for fault at dealer point and which we are not able to accept as such.

I am approaching the company for resolution of this issue and totally wrongful imposition of that charge on the buyer.

Request to look into the matter urgently and to revert with an rational resolution i.e. without imposition o[censored]nfare charges.

Dear Sir

I have given my tvs xl bike numbered AP39KY4164
for servicing on 08th August 2022 but till now its not done and there is no proper response from Dharamana Tvs service centre Autonagar Visakhapatnam.
Works manager Mr. Santosh is very arrogant and rude, not at all listening to the issues of the customers

I have bought TVS xl 100 self start bs6 model milade on[protected], from keshari motors, mauganj, sidhi district, .It has starting problem and now it does not start.I have visited the dealer for service but he does not provide me any service about it.I am facing a lot of problem due to bad service by keshari motors mauganj.Mopade is registered on my name.Plese help me .