TVS Motor Company Complaints & Reviews

I handed over my vehicle for 5 days to dharmana tvs service centre visakhapatnam as they instructed me that spare parts will be available after 2-3 days, after 5 days when i contacted them they informed me that it will take 10 more days for the spare parts to arrive. Now 2 weeks over but still no update on spare parts from service centre. Please forward my complaint

Hello sir/mam, i have purchased tvs ntorq super squad edition last year august but last month while have a normal wash i saw some cracks on both tyres natural cracks not blade cuts at the corners of tyre and i visited the nearest service centre and despite being both tyres under warranty and bike has not rode past 10000 km and tyres are fresh, my warranty claim was rejected by tvs tyre dealer namely Express rubber. and the person who was...

I had placed an order for a TVS iQube scooter with a booking amount of 5000 INR. I had requested a cancellation on 22nd of July, 2022. With a promised TAT of 7 days by when the refund should have been processed. Yet the amount has not been refunded

My front fork oil seal was broken.and i order the parts above one month in kannur tvs showroom.there is no further progress.dont get parts till now.whats the reason for that.i buy the bike with full cash and i dont get any service parts from the company..this is meaningless.i kindly requesting to service my bike by changing the front fork oilseal.

I bought apache 160 4v in february 28, 2022
I'm facing too many problems in engine
Such as oil leakage and irregular sound.
I ask showroom owner to solve this problem.he solve problem in 30 July 2022 with labour charge in new bike
After 2 days again this problem is came
Again i asked to showroom owner to doesn't give proper response and move bike to main dealer for further service
I am without bike for about above 20 days
I give labour charge for manufacturing defect
What can I do for it
My bike is bluetooth edition but i button and side stand indicator is not working when is bought my bike
Please make an eye and solve my problem as soon as possible
Thanking you
Regards
Jeyasuriya

Bike Number - TN 29 BT7056. I have to bear for company's low quality product.
since I bought this bike, four times silencer problem happened. Every time they serviced same. When It on warranty period, they didn't replaced. Now when it happens again, service centre also supporting. Customer care also not supporting. Please required support on this. Either replace or take your bike and give back my money. Being an Indians company, you people are doing spam & threatening us.

I am facing rear wheel issues, handle issues and front suspension issues in my new bike after the next week of buying it. I have visited the service center more than 7-8 times by now but still the issue is not fixed yet. I do not have enough time and patience to waste on it anymore. Please help me with it as soon as possible.

I have, take vechile in hassini tvsmotor company from pattukottai emi due is going on last 6 month i will pay before on date pay no one intimate to me so and last month emi i will pay but due charges is extra more than 1852 this not reason to inform me its a responsibility for tvs compalint am fully disspointed take the action to solve this i need a explanation for the emi process

Hi TVSMotor Team

With a great deal of sadness and annoyance, i would like to report that defective TVS Jupitor ZX has been delivered to me where i see issues with Power and fuel distribution system.

So far in my last 3-4 visits to Shiva TVS Dhanbad service center, i have received awfully poor service due to bad mechanics, poor management and time management issues, waited for 6-7 hours with service being not delivered, please enquire and correct the issue here.

Coming to my problem, i don't have confidence and trust with this product as so far:
1)Fuel Tank
2)Some Resistance Cable
3)Fuel Pump
4)Fuel sensor 5)Thrown fuel worth 600 INR 6)Some Fuel plugs etc has been changed but i still see issue with Power/fuel/mileage distribution.
Mileage is as bad as 17KMPH, i believe the product is not tested properly and delivered. It may pass somehow the Warranty Period but i believe it will fail after that.

I demand Refund so that i can purchase the best available product from the market.Please guide me with next steps. Attached is the Vehicle details.
Please setup some inquiry on Shiva TVS on quality and customer satisfaction delivery.

Hi TVSMotor Team

With a great deal of sadness and annoyance, i would like to report that defective TVS Jupitor ZX has been delivered to me where i see issues with Power and fuel distribution system.

So far in my last 3-4 visits to Shiva TVS Dhanbad service center, i have received awfully poor service due to bad mechanics, poor management and time management issues, waited for 6-7 hours with service being not delivered, please enquire and correct the issue here.

Coming to my problem, i don't have confidence and trust with this product as so far:
1)Fuel Tank
2)Some Resistance Cable
3)Fuel Pump
4)Fuel sensor 5)Thrown fuel worth 600 INR 6)Some Fuel plugs etc has been changed but i still see issue with Power/fuel/mileage distribution.
Mileage is as bad as 17KMPH, i believe product is not tested properly and delivered. It may pass somehow the Warranty Period but i believe it will fail after that.

I demand Refund so that i can purchase the best available product from the market.Please guide me with next steps.Attached is the Vehicle details.
Please setup some inquiry on Shiva TVS on quality and customer satisfaction delivery.

Thanks
Bipin
(+91 [protected])

I bought a bike from Indian Motors agencies TVS bellundur. From first service some noisy sound is coming from engine. I gave my bike to sarjapur indian motors and they took my bike for 5 days but nothing improvement from engine side. Again i gave my bike to bellundur indian motor agencies for 2nd service and thought they will repair my bike but again they said part is not available and you have to leave your bike for 2 days atleast. Now I'm frustrated from this tvs service and thinking to sell my bike within 3 months.

Sir, new scooty pept plus taken on Exchange basic my old scooty pept given but name transfer not done. this my complaint New scooty pept plus taken 27th September 2019 same day that day my old scooty pept plus given and taken one letter for handing over letter, after that and till now so many times talked and HO complaint also done but till my problem not complaited,

My Name: ch.srinivasarao
Mob No.[protected]
Adress: Industrial estate _ Vizag[protected]AP)

Our TVS NTorq got some issue with key set and tyre (which was changed from showroom).
As the issue was with the vehicle, showroom asked that they will take the vehicle from home. Saying that, they kept us idle for three weeks (where they didn't came on given timing for many times).
At last we had to make some noise at TVS showroom and they came to home at that day and took the vehicle.
It's been another two weeks now where vehicle is at showroom and no update from their side yet. I sent multiple multiple multiple emails to TVS customer care and all I get is that they apologize and no fix or update.
We want to know the status and fix of our vehicle. TVS literally hold us 3 weeks and kept the vehicle at showroom for 2 weeks rounding to 5 weeks in total.
This needs to be escalated at the earliest to next level apart from customer care. TVS customer care is not even sharing the escalation matrix and the showroom team don't know what it is.
Our vehicle is with them and they are not giving any update of the same.

Sub: Highly disappointed with TVS:

Dear Sir,

I purchased my bike RAIDER 125 on Feb-2022, still am not happy with this vehicle. Every day am facing issues same convey to TVS help line / TVS service centre / TVS Show room, till now they are not responding properly.

Please note: Last week again I raised complaint to TVS headquarter and the Grievance ref no is. TVS_Gr_[protected]. Today 02/08/2022 I recalled customers help line its advised invalid number.

Sir please help me!!

I bought my TVS JUPITER BASE REFRESH BSVI 4 days back on 09 November 2021 from NEW GS ENTERPRISES, TVS Chowk Khasra No 181, NH9, Main Road, Vijay Nagar Opposite 1 India Mall, Ghaziabad, Uttar Pradesh 201009. After the delivery on first service on 04th June 2022, I faced so many challenges in TVS. It was so much poor services I described all issue to service center for rectification. But they done nothing .After servicing I had faced all issues in my bike those were existed prior to servicing. Then I again visited to service center, they assured me all the issues will be resolved automatically, all the issues are due to rainy season & components of new bike will be free automatically after running some more kilometers. But till date issues are not solved. More over today I facing a more big problem, TVS not started properly. However they changed the Battery but they not fix the problem, my wife and myself went 2-3 times but the mechanics or engineer not good, even they not catch the issue, every time they told that part are good and dont what is the issue. I spend 6-7 Hours daily but they did not pick the issue.
I wants to take legally action because they are harassment of customer.
We don't have time to go in service center multiple times.
It's seems they are selling duplicates material or the parts or not reliable, even there are so many customer who facing same issue. It's seems they made fool to customer.

Details of vehicle is given below:
Registration No.:UP14EW9929
Chassis No.:MD626CG51M3K08511
Engine No.:CG5KM3001328

My father bought Apache RTR 160 4v in October 2018. Within 2 Year's the muffler was making sounds, as we talked to the service executive at an Authorised Dealer we came to know that it's a manufacturing problem and it is replaced under warranty then. After that everything went well. Early this month 2022, the muffler has started the same noise, which is terrible. I went to the same Authorised Dealer where I service our bike timely and asked about the issue, they are not responding properly. Now they are saying we don't know how to drive the bike, maintaining the bike so only the problem repeated. I request TVS Motors a possible, needful solution for our bike issue.
Feel free to contact me on my email [protected]@gmail.com.

I bought my TVS jupiter 4 days back on 27 july 2022 fro. Kathir motors trivandrum kaimanam. On delivery day itself I faced a lot of issue screws were under ceat they forgot to fit it after fitting the external crash guard which cost me 2100rs. It's acceptable but they raise there voice and mentioned it happens sometimes. After that when checked the error checking cable was not connected and they argued it will not cause an issue after long...

I'm getting calls from your company everyday for availing loan. Please stop harassing immediately.

I Bought a scooty on Dec 2020 within 3 months I got a trouble starting a bike I gave a service then it is little bit OK..continuously I am having starting trouble problem till now..buying a new bike facing this problem till now I gave my bike to mechanic shop 5-6 times.

Sometimes when I start my scooty it starts without pressing the brakes, its a brand new scooty which i bought few days back 20 days ago