TVS Motor Company Complaints & Reviews

When i m going to buy jupitor at your shkwroom i met to owner of tvs showroom nd he told me about govt discount offer nd i want to exchange my hero plesure nd thn he told me that he can give me 15000 exchange prize after that i m. Ready for dealing nd than suddenly he refuse tht he didnt told that he will give me 15000 for exchange nd he make me fool like villagers nd he told tht he told tht amount including 1500 rs in exchange offer which is discount of govt emloyee thn i told that sir u dnt clear it nd after deal u cant move on thn he suddenly anger on me nd said that go nd buy other bike from another showroom.. So is it a way to talk customers???

I purchased tvs 160 apache when i buy that bike there will be engine noise i requested to showroom they will changed 9/2/2017 i buy bike after 5 days i requested to showroom to change the part they will changed in july then wasted 6months now problem will same then mailge and bike pickup new problem came i asked to replace i send request to tvs company they will not response plz to help me

1.Khat khat noise come from front side in speed broker, road holes and rough road also mention that in service but not solve.
2.Rear wheel not properly fitted they said wheel rim problem but we are not satisfied with your answers.
3.service light on than service done but light not reset.
4.battey check up not done in service.

I am gaurav pundir from deoband saharanpur u. P.
I do have my jupiter dl4s - ck7466. I am not getting any service from tvs agency deoband. Since last 4 months i am going there back to back but agency owner are not ready to fix my jupiter and he is not receiving my phone call and sometimes he is misbehaving with me. Please raised a complaint against him or else i will send this text to my all social media websites and my facebook.br...

This is george varghese from boisar. I am native of kerala. This is to inform you a sad experience with me and to take necessary action in my favour up to possible extend.

I am in deep regret after getting such an unexpected experience from the dealer of such a brand of automobile industry.
I took a two wheeler (Wego) from magnus tvs show room (Boisar), one and a half month ago. I was in an urgency of having a two wheeler for my daily commuting. At the time of purchasing the vehicle i queried regarding the policy of other state people having vehicle here. But the representative from the show room told me that only rental agreement is required and an additional amount of adjustment fees of 2200 need to be paid along with it. Which i believed and did so. But from there it's been one and a half month still registration is pending and now they are saying they need police verification for which the owner of flat should be there as he is in us and cannot come down for my purpose. If it was know to me earlier i would not have purchased it. Now they are not even picking phone regularly and i am leaving my duty time and running around this showroom and they are not even bothered and telling me lot of people are there like this.
It's is costing me my time, money, energy and cannot take it any more. My emi is also getting started. If it is not possible to get it resolved then iam going to give back my vehicle in showroom.
This is clear case of fraud as they hided the fact from me.
Kindly take necessary action for resolving this issue by tomorrow (03rd october 2017). I have no other option other than giving the vehicle back to the showroom.

Regards,
George varghese
+91-[protected]

My tvs jupiter up 84 w 5443 purchased on 15 may 2017 is producing bad sound (kit kit sound) till the date i have purchased it. I have serviced it thrice from RG Auto sales mainpuri but the problem has not solved yet...

I am using tvs jupiter last 2 years. Overhaul bike is good. Recently i was facing issue with bike. (Sound from engine) i have shown scooter to one of dealer in pune. Service advisor told me to overhaul this engine. And they did it. While paying amount nobody informed me that bike is under warranty (As per company policy it covers 7 years warranty. They asked to pay bill. Even i was not aware with this so i paid. After 2 days i received call from your customer care. And he told me that you need nothing to pay.
I called service center. After i called many times they refund me only 1200 rupees o ly.
I want to mention below points.
1. First time when i showed bike to workshop. Service advisor should have tell me that my bike is under warranty and nothing to pay.
2. After complaining to his manager they paid only 1200 rupees. Now he is not answering call even.

How you can fool customers like this.
I want all my money back as soon as possible.
If you need more details about dealer and invoice kindly revert me on my below mail
Thank you
My mail i d :- [protected]@gmail.com

I purchase tvs victor premium edition bike on 30th september this month by finance,, i purchase the bike for offer 4000- rupees cash back,, given by company,, the finanacalist and company executives did not give me cash back 4000,,,
And also not giving helmet they are argue with me that's all that's all,, very bad service
My phone number is [protected] srikrishna varma

Facing issue from starting period of bike
Client no.- [protected]
For tvs victor
It's engine get over heat in just 4 to 5 km in the speed of approx. 40 to 45 km/h
And handle trembling and shivering at the speed of 30km/h so please try to fix the problem that i suffers during these days
I'm not satisfy with this bike

Request for return
Name - mithilesh shama
Email id - [protected]@gmail.com

Sir
I am akhalakur Rahman maine 29sep.ko service karai lekin isse pahle meri bike achchi chal rahi thi lekin ab mere bike ki engine se sound aane lagi hai
Nisha automobile Bahraich

Tvs dealer at orai, district jalaun, uttar pradesh (Shri babaji automobiles) is cheating customers. I purchased a tvs apache rtr 160 on 1 october 2017 from this dealer. He charged a fee of rs 9200 towards registration at rto while actual charge is rs 8153. He openly claims that excess fee is for paying bribe to rto. I have got recording of the same. He also charged a handling fee of rs 600.

Mere tvs rtr200 ka battery ka problem hai par service center walone mujhe kaha ki durgapuja bad aaye tab ham aapka problam solve karenge. Unka kahna hai ki gari 8 se10 din chhorna hoga..àp bataiye jis gari mai cick v nahi hai usmai etni kharab quality ki battery kyu lagai gai. Or aaplog chahate hai ki aap ki company no.1 ho jaye.. Kabhi nahi sir aapke etne achhe gari mai aisa quality ka battery lagayenge or aisi service customer ko provides karenge to kabhi log aapki company ki gari nahi lange... So please good quality dijiye sabhi jagah..

I have a apache 200 rtr and during my second free servicing i was charged for changing rear brake pads as labour charge... I asked the mechanic about it's cost and he told me it's fir 450, but when i went with him to purchase the brake pads it's for around 318 rupees, i told him mrp is rs 318 how m a supposed to pay rs 450 for this. Then he said 100 rupees for labour charge. How can i be charged labour charge when my first 5 services are free

I submitted my TVS jupiter vehicle on 24/9/2017 and also request for delivery at his sale branch at Nallasopara branch, after 1 week they re-grate that vehicle is not ready yet,

if such service is provide there no required for servicing of vehicle.

due to this i have to use public transport for communication.

My tvsRTR apache 200 red clour is very poor codintion for your copny staf plz coprat my complent

Hi i have purchase a tvs jupiter 2.5 months from green tvs sector 10a gurgaon. At the time of delivery of the vehcile dealer says that they are shorten of the extended warranty of 5 years from tvs motors co. So they give it later.

Now its more than 2 months i am chasing them for my permanant registration number and 5 years extended warranty certificate and they are saying they are not getting it from tvs motors and few days back they said they are not going to provide me the extended warranty as company is not providing.

Is this the level of services and i have mail my complaint 10 days back no revert from tvs motors also. I feel cheated by dealer as well tvs motors co.

Very poor service. My bike fully changed Now I didn't like do service at show room.
Poor response. View my service history by Ashok Kumar. Apache 4223.

I purchased new scooty pep plus at thaly motors this year in march 2017 on the day of gudi padwa. Initially all was good for first 2 months. But after doing the first servicing at thaly i used to hear loud noise of the silencer. After which i went to them twice. They did something as gave it to me back saying all was okay. Again after 3-4 days same problem came up and this time i was very angry as i had to visit the centre again just because they have not done their work properly. I spoke to the manager over the phone and he told me that the silencer was spoiled and he would replace it with the new one. For a month i had no more complaints, but again after 2nd servicing this problem cropped up and from that time till date i have been visiting the centre leaving all my work aside and dealing with this silencer issue. I am so very fed up that i told them to replace this scooty with a new one. What more can be done with a vehicle which goes out of order after every 15 days. I need the vehicle to be replaced. Kindly resolve this issue for me as none seem to cooperate with me at thalys.

My vehicle number is ga07 m 6567.

I purchased tvs wego from roshan automobiles-manpada road, dombivli and now within. 6 months of purchase i m facing lot of problems in it
While driving itself, the vehicle stops frequently, in a span 15 mins it stops 8-10 times...
After giving 4 days of time to service center of dombivli they are not resolving my problem nor i am able to do anything
A customer is totally helpless in such case.. I regret for purchasing wego from tvs

Dear sir,

This is to share my experience of service centre, magnus tvs located at boisar, dist. Palghar, state – maharastra.

I own scooty pep, registration no. – mh-12, ey-725. Myself visited your service centre, magnus tvs on 04.09.2017 for first time. I narrated the problems which were to be rectified for my vehicle scooty pep. I. E. Servicing of the vehicle, silence noise is more, oil refilling, non functioning of head light, guard, uneven rotation of rear wheel.

After 4-5 days call from service centre came & i went to collect the vehicle. Bill was for an amount of rs. 4779. I paid the same & collected the vehicle. I observed that there was oil leak from the bottom of the vehicle, vibrations coming after attaining the speed of 40km/hour. Resistance / vehicle pulling on one side. I visited again and asked magnus service representative about the problem which were not earlier in vehicle. I was asked to keep the vehicle again for fixing the problems. I kept the vehicle. Again after 2 days i was called by magnus for collecting vehicle. I asked them whether the problems which i asked them were rectified or not. I was assured by mr. Swapnil that there is no issue now & pl. Collect the vehicle. I was told that there was a crack in silencer and vibration & pulling vehicle on one side is due to that. I collected the vehicle. I rode and found the same problems including oil leak, vibrations, pulling vehicle on one side. I was got angered and again i was explained something different reason for all this problem i. E. Tyre of front wheel is fixed wrong. I kept my vehicle again for fixing the problem. Two days later i was called by your representative to collect the vehicle. But there was no surprise that vehicle was having the same issues and no rectification of problems even i spent almost rs.4779 rs.

I asked them to cancel my amc contract and refund the money on 25.09.2017. I assured them that i will never visit your service centre in future and also promised that non of my family and relative will purchase the tvs vehicle in future.

This is a matter of regret and shame on part of tvs that even after keeping a vehicle for almost 21 days and visiting your service centre for 6 times (2 times only required) and spending money of rs. 4779/-, performance of vehicle deteriorated instead of improvement.

I filled the feedback form at magnus tvs. A copy of the same is attached herewith.

It is my observation that your service team is totally negligent, careless, having lack of knowledge, unprofessional and untrained, highly apathetic and irresponsible.

Pl. Look into the matter and resolve the issue of my vehicle at the earliest. I am not interested in visiting your service centre any more.