TVS Motor Company Complaints & Reviews

Sir at first we go to showroom for new battery of phoenix we asked to workers then purchased from spare parts and then the workers sent us to workshop manager rupansh gupta for availing worker for fitting battery. Rupansh said u purchased urself then also set it urself in an scolding mannerr then he clarified that at first job card is prepared by me. We replied this is our first time in showroom so we don't know about procedure that much then he again scolded u r great and do it urself after we again asked for fitting then he appointed one to do he did his job and after that we went from there but after going 2-3 km the bike self was again not working properly means showed no work then we returned to showroom and asked to rupansh gupta he said your bike is disturbed, u r great so do it yourself then i replied that there is no problem with bike or battery because earlier it worked for 3 km means the wiring are loose so check it. He said no your bike has problem then i said first check the wiring he said no then asked for exchanging battery he said only it will be returned not exchanged. I asked why? But he was in the manner to scold us continue in his ego he was saying us oversmart and great etc we said again that we didn't know the procedure but he was in his great ego he misbehaved with us and might with others and also charged us rs 50 for the name of worker. He is thinking himself as the boss and doing whatever he wants i request to the head to take immediate measures over him otherwise because of him many customers will suffer and also there will be impact on companies fame.

I have purchased tvs jupiter from sai baba sales hinjewadi phase 1 phone no:-[protected]. I was purchased this 7 month before
After 2 service scooter was running fine. Now so many problem found in my scooter day by day, one day back tyre is moving in wrong direction and found so many punchers. Handle movement is also not balances,
One day is my speedometer is not working then i was going to services center and they found speedo meter wires was broke, they have replaced and charging to their cost, i have told about wheel movement but they are denied this problem but i am facing same problem.
My scooter no mh14-ge-0182 engine no:-bg4p2389643 chasis no:-md626bg49h3a89276
I complained to service center, they could not solve and says. You are only faces this problem.

I am sorry, i will not purchased this type of damaged scooter in future. Very sad experience from tvs.

I got rtr 2004v just 2 months bak... N one day while coming from my office @9.30.. I got stuck in the n rain my bike was fully wet... N then riding back home my bike stopped 21times... I had to pull the choke n ride for 15km in 2nd gear... N bike stops wen 3rd gears ws applied... Wen i took it to the service centre the next day... He was unaware how to deal the problem.. He told me the engineer who build the bike has to come to resolve it... N said it's a usual problem faced by ppl owning 200 n finally told me cal me wen ur bike stops v will com n rescue... N today while going to office same problem occurred.. The bike shut itself wen i was on the top gear... N the car from back hit me... Only bcz i was in 40kmph.. I am alive today... I wud recommend not buy this bike...

I have purchsed tvs jupiter from vtech tvs paldi ahmedabad phone no:[protected] through sub agent at chandkheda. Sai nath auto.
When i driving scooter, and crossing bump. Some voice heard and touches scooter body to bump. My scooter no
Gj01 nu 3547 engine no:-eg4eh219939 chasis no:-md626eg43h3e79243
I complained to dealer, he could not solve and says. You are only comlainant.

I am sorry, i will not purchased this type of damaged scooter in future. Very sad experience from tvs.

Leelaben seheju

I have purchased one tvs jupiter on 14/08/17. As per the bill (Delivery challan) no. 218 dated[protected] of m/s brasscity enterprises, moradabad, the frame no. Is mentioned md626eg44h1g*6. When i put it on tvs app, message is coming "invalid frame no." this is also mentioned on the vehicle rc given by the dealer who forced us to get the registration and insurance of the vehicle done through them only.

The dealer taken rs. 2257/=for insurance charges while the insurance premium amount mentioned on the policy is only rs. 2010/=. Means they have illegally charged rs. 247/= extra and kept in their profits. Same way, they have charged rs. 1000/= extra for rc (Deposited rs. 5100= only for life time registration and charged rs. 6100/=). This is an example of openly cheating the customers, the reliance general insurance company and tvs motor company, all.

Now what to do...???

Haamre dwara aapki compani se nirmit zest 110 date 26.1.2017 ko kohinoor motors kolar bhopal se cash me khridi gai h. Khridi gai dinak se zest lagbhag 12 baar band ho gai h. Iss our sambhandit agency ko awgat karwaya gaya, unke dwara koi ruchi nahi li gai. Dated 19.9.2017 ko hamare dwara sampark karne par bhi agency ke karmachaarion dwara
Dealer m. No. [protected] par abhadra bahsha ka upog karte hue koi kaarwai sampadit nahi ki gai jis se mai kanooni kaarwahi karne hetu badhay hu

I have purchased a motor cycle make tvs sports cvti on 17.09.17 from mamta auto dabhara distt champa janjgir (Chhattishgarh) on loan basis. Rs 8000 was paid & rest was in instalment. Vehival has been sold to me as new one.
But when i brought the vehical at home i found that vehical is repaaired & reference chasis no-md625mf50e3d30937 has already been registered on 31.03.17 with registration no cg11aj9677.& vehical owner is mohan lal dewangan.
When i informed to agency & requested to give me new vehical then agency refused to give the new vehical.
May please take necessary action.
Sunil bareth
Qr no-d/13
Ntpc ltd lara
Distt raigargh
Chhattishrarh
Mob no-[protected]

Your company claims no. 1 customer satisfaction, but i m not happy with ur company's product and vehicle maintenance.
My bike name:apache rtr 160 black colour, bike no. Up 14 cn 4080 was purchased on april12, 2015 rides more than 13, 000 and my half of the parts of the bike are either changed or not working like carboreator, bike chain set, horn etc. On service done on september 4, 2017... Today i have again visited your service station located at dhamija tvs a-23/4, site-4, sahibabad industrial area, sahibabad, ghaziabad, uttar pradesh 201005.
But i am not satisfied with ur service...in these 10 days i have visited ur sevice station 3 times in regarding complaints... But then also today they have discover a new fault that your carborator is failed and u have to change it... Your company claims warranty of 30, 000km but my bike rides only 13, 000-14, 000 km... So please see to this problem as soon as possible... I hope u will take this seriously and take action strictly.

Sir, 21.09.2017 service in my bike heavy duty tn 58ay 6179. Already my bike is good condition, my complaint is oil service, all bolts tait. My indicator is also working condition. But delivery my bike indicator not working, complaint to supervisor next sevice come to change tha indicator. No responsibile answer. My bike service time is 10.00am to 6030pm. Plz salve tha my problem sir.

New amber auto sales is a tvs bike agency. He owner is not perfect work own tvs agency. He stand a new tvs bike and scotey is open place, sun is direct raise to bike and scotey and rain is also damaged a bike and scotey. And most important thing is he scratch complaint number area, complaint mail id, work manger number and main head office number a some poster and banner. I send some videos and pictures.. Plzzzzzzzzzz action...

Even after 8 months neither service center nor company did not solve my scooty pep plus starting problem and mileage now iam getting only 35km milage where as while purchasing they said 65kmpl even in ads also given as same. So i think that my vehicle is defective one so it must be replaced immediately or return my money. This is only the solution for me. Till now i have faced lot of trouble please do the justice to me. When i asked about mileage they said after first service, when i asked after first service they said after second service, when i asked after second service now they are not solving the problem now my vehicle is giving only 35kmpl. Iam very particular about starting the vehicle and mileage under any circumstances iam not at all going to compromise even one percent. If the problem is not solved i will lodge a complaint against service center, delear and the tvs motor company either for replacement of the vehicle or return the money.

Sir humne aapki jupiter 4g khareedi abhi khreedi ko 2months huye h iski pehli service k baad iske shauker fail ho gye aur ab iska handle aur pichhla tayaar zaam ho rhe h him jab bhi agency jaate h too agency vaale hamhe sab theek keh kar bhejdete h humne baahaar bhi machenic ko check karvaaya h unhone bhi humhe btaaya k is me problem h magaar aapki agency vaale hi nhi kush kar rhe h

Dear sir / madam,

My name is vishal dabholkar, i was purchase tvs apache 180 abs last year in november.in august 2017 my bikes speedometer was not working. So service center (Siddhivinayak service center, goregaon east mumbai) told me its coming in 15 days but now its over 1 month. My bike in warrenty.
Please register my complaint & look forward for this.

Regards,
Vishal dabholkar
[protected]
[protected]@gmail.com

Dear sir/mam,

Greetings.
I purchased a tvs apache rtr 180cc bike from gurugobind singh motors, rourkela from the first day of purchase, the bike is making some unusual sound. I asked the mechanic who was preparing the bike for delivery about this sound, he said that it is normal & not to worry.

But, when i saw other bikes of the same model, they don't make this unusual sound.
I went to the showroom, they asked me to go to service center. I went to the service center, they opened some parts of my bikes engine, but were unable to fix this issue.
They said that a specialist engineer will come from bangalore to check my bikes problem. Its been more than a month, their specialist engineer has not visited gurgaon. Even after my repeated complaints, they don't listen to my complaints.

After putting in rs. 92000 of my hard earned money to purchase this bike, i feel like cheated.

So, i request you to please raise this issue to tvs company & help me fix my bikes problem.

Thanks & regards,
D m c reddy

Dear sir

Scooters with small wheels are not safety. Could you please reply to my message. Why indians are not getting scooters with 16 inch wheels?
Your same company is manufacturing and exporting to east asian countries but we are eagerly waiting about these type of product to run in the indian roads.

Kindly reply. I am sending my query more than 5 times.

My email id :[protected]@rediffmail.com;

Sir am purchased tvs zupiter bike on april month 2017 from humnabad tvs dealer. Up to this day i had not got registration number of my bike i had talked with this matter so many times with dealer but he always just skip up this matter and escaping every time. Pls take this matter serious and dont allow this type of dealers to ur tvs company that will spoil the name of company too negligent dealer he is. Pls do some favour to customers.

Dear sir
I had buy tv's juipter  there's  months back by trusting the name tvs. But sorry to inform you that i am not happy  with performance. As i am getting just 30 avrage. Half then what u claim. I visited twise to solve problems. But nothing  done now i want new one or my heard earned money back
Deepak shah
[protected]

Sir, company's for bs iv and collected amt for it, but documents prepared for bs iii, just basing on brand image, confidently signed the documents later, it traced out that the vehicle is not what they've promised to give, it is bsiii, same was asked, the manager, unpolished replied we, everything is over, do whatever u want to do.
I haven't expected such response from your company, it happened with a literate, then what is going to be with others who r not, having knowledge of vehicles.

Sir am satish i had taken tvs jupiter bike on april month but still i had not got registration number showroom agent not responding well .tvs show room (humnabad ) district bidar
State. Karnataka. dealer name prashant [protected] his mbl number show room owner taken money for registration of my vehicle but still he hadn't given my Registration card that's my problem I hope u understood. Solve my problem immediately I fed up with ur tvs company motor service.

Dear sir, i service my bike tn 39be 8575 on 17/08/2017at ra agency, tirupur, they are not to do better service, at the time of service what i informed the faults they are not to do, last one month i mentally disturbed,
After service i went 2 weeks that service centre but they not to correct and also
I phone every day, today they sent one person to my office that person also not to correct and said you bring thier centre,
They think i dont have any work,
Why your service cetre like this way to handled customer,
I didnt say they service centre your admin is not good,
All are cheating you,
Because 1988 onwards i customer in your tvs you check the details in your computors,
I want solution for this issues immediately,
What can i do? Idont have time to go service centre,
I attached the bill details for you