TVS Motor Company Complaints & Reviews

I have given my appachi 200 rtr bike after accident on 17th july 2017 on the same day i handover the bike, after insurance inspection in a week time, quotation also given then, waited for approval from insurance company, it is also given after a week, i was amazed to pay advance i did the payment, but my bike is not ready with service center so for, for want of some parts, it informed that they didn't received such part from the company so far, kindly send the parts it all most more then 50 days gone, i bought the bike on 30th march, it is new one,
Seshasayee
[protected]
Sc is j k tvs pondicherry

Mysel[censored]mashankar had given my apache abs ka 55 l 2150 for general check up nd service... Sona tvs mysore, informed they could deliver vehicle the same day 7th sept.2017... But i insisted to take a day extra on condition all of my complaints to be resolved... But today 8th they called me to take delivery.. I took trail nd noticed both of my major complaints weren't resolved (Main ;brakes weren't applying evenly) and i waited for 2 hrs nd no use... They again said me to come in the evening.. What if any other person with same complaint took the vehicle without trail or noticing.? What is service management doing without checking up major component such as brakes, not taking for trail nd delivering for customer... This is pure service incapacity

I went to amma motors which is an authorized tvs service centre located at amar mahal junction in chembur east for servicing of my apache rtr 200. I left my bike there to collect it later as per time given to me. When i went back, the bike was only washed by then. I had to wait for about an hour and was late for office in the end….. Such callous attitude!! But it proved to be a blessing in disguise as i learnt about the malpractices prevailing there.

In servicing cost card, they had charged rs.650/- for change of 1.2l engine oil (1l can costs rs.525/- so for 1.2l cost comes as 650/-). The mechanic drained old oil and filled only 1l of new oil. I waited for about 30 mins but he worked on other stuffs and didn’t cater to engine oil again. He kept insisting me to sit down in reception area but i stood there as i had grown suspicious by then. When the mechanic and the attendant guy realized i have been paying attention, he told the guy to get 200ml oil as well (Senior attendant first asked if he had filled the complete oil to which mechanic replied “nahi, 1l bas”). The 200 ml oil that he brought was a cheaper oil (Rs. 259/- for 900 ml i. E almost half the cost of previous oil), i argued about it with the service center owner that when i want a particular oil and i have been charged higher price for same, why am i getting cheap oil for that price to which he started giving lame reasons. (Elaborated at last)
I kept arguing but by then, the mechanic had already poured that 200ml oil in the engine (Even when i told him not to do so). I demanded for the change of entire oil, but the owner refused. I didn’t see a point in arguing because he remained pretty adamant on his petty excuses and as i earlier mentioned i was getting late for office. To cover up for his mistakes, he offered not to charge for that 200ml of cheaper oil to which i agreed as i had to keep the bill as an evidence of his mischief.

I wanna elaborate the reasons that he gave me:
1. Dono hi oil same hain (Common dude!!... I work in bharat petroleum and such oils are manufactured by us…are u seriously telling me this??)
2. 1l ka hi dabba aata hai (Too lame to elaborate)
3. Mechanic ko pta nahi tha kaunsa oil use krna hai - the mechanic himself got 1l oil from the shelf before and the owner wasn’t even there at that time to mentor him, how come he doesn’t know now?

My pathetic experience doesn't end here:
1. I paid rs.250/- for applying anti-rust on all metallic parts but it was not applied on leg-guard and saree guard and was only done after i pointed it out when they handed over the bike.
2. The bike had oil stains all over due to all works following the wash, but they didn’t even wipe any of it and was again done after i pointed it out.
3. As i mentioned, i had to wait for 1 hour. They didn’t adhere to the time given to me. 10-15 mins here or there is understood but this shows their non-professional attitude.

Attached photographs:
1. Actual bill where he charged me for only 1l of oil later to cover up for his deeds.
2. Cheaper oil that he used later
3. Service card where cost of engine oil is clearly mentioned

Tvs motor company — no satisfactory response from oceanic tvs dealership - drive - in - road branch, ahmedabad

Dear team, consider this message as a complaint against your dealer "oceanic tvs - drive-in-road branch, ahmedabad - gujarat" as mentioned above i had purchased my tvs bike amc service in 2016, but whenever i came at between 9:30 to 10:00 am in morning to workshop for servicing my tvs bike, i had to wait for half an hour and at the time of my turn their supervisor always said sir we are sorry as today it is not possible to servicing your bike so please come tomorrow otherwise please take possession tomorrow. Meanwhile in two time, i had also picked up my bike the day after i put my bike after comfirimg the workshop (As they did not courtesy to call at even second day for pick up). But last time this was also happened ant added to this my bike will be stop automatically in running position (I also rescue from an accident) and my digital meter also deactivate, so i had complaint and they told me please come at our workshop but how can i go there as bike is automatically stop in running but they till date (16 days gone) not send any foreman for servicing. And in today senario bike is most important for me to do routin work.
Please take necessary action against my complain otherwise i have to file the case in consumer court.
The after sales service of oceanic tvs is worst.
Waiting for your quick & positive response hiren soni [protected] ahmedabad

I have purchased tvs jupiter from sd motors, dilshad garden, delhi in 1st week of july, 2017 in cash, from the very first day it was giving starting troubles. Atleast 6-7 kicks or 3-4 full self start need to get it start with choke on... I though it will be fine after first service. But the experience was horrible... I went on 03.08.2017 for 1st free service to sd tvs... It was total disaster... Water motor was not working which results in...

I bought TVS ZX scooty in the month of February and only in 6 months battery is not working at all and the service executive assistant behaviour is very bad when ever we complain about services he used to react very casually and making false statements.so i am not at all satisfied with your services.

I have purchase tvs jupiter form rushabh tvs, pune. I have received the call from service center for asking service your 05th free servicing but when i go there the service center manager mr. Ayub has rejected me. If any call received from service center customer executive for free servicing then we have to give full of service. No rights to reject customer from service center.

Jammalamadugu m
Kadapa d
Andhra
Tvs store room is bad
Customers not give in respect and workers and employees neglecting in store room
I am taken in store room one bike tvs victor disk brake only 5 months
Bike repair is coming asking to worker sir repair the bike given not repair and no respon berry bad store room imiadiatley taking the action

We approached your service station at y junction metro hyderabad for a small nut. They said that that nut was not available with them, so that they advised us to approach hardware shop. They could not give me complaint book to register complaint with them. My name is venkateshwar rao cell no [protected]. It is your company service station, hence please initiate action against them and see that they were punished.

Hi sir my names is hari balaji. I brought two jupiter scooter
Purchase date[protected].
6 month rc book is not given to me, no-1 jupiter colour is white and another colour is blue, in economic book mention is 2015 white is black and another vehicle is 2016 carry red. I will purchase is blue and white, company name sjb auto mobiles coimbatore. Please note it problem [protected], [protected] please call me sir

I purchased white jupiter (Bs iv) having chassis no. Md626eg46h3g08043 on 16th july 2017 from katyayani motors rajajipuram lucknow on 16th july 2017.
When 2 people sit on the scooter then on going through some pits on road with the speed of 30, it is giving a jerk at the back side of scooter. A sound is heard as if something is hitting the upper side at the back of scooter.
Concerned dealer tried to repair this fault but not able to fix it even after 6 attempts.
Afterwards he passed the complaint to tvs service manager but till now no satisfactory solution provided. Hence raising this issue in complaint registration portal.
Name - kanchan dubey
Location - lucknow

Dear tvs
i am from Pune. my apache rtr 180 doesn't self start in any gear.when display indicates the neautral. then bike start properly. i changed clutch switch cable. but still having same problem.
plz suggest me any suggestion for that.
thank you

I have purchased tvs jupiter 2 months before from royal motors, ludhiana.
I also have a tvs jupiter purchased in 2014.
Jupiter scooty oil tank cover gap is more than outer plastic body.
Yesterday on 03-09-17, i get it serviced from alliance tvs near royal motors, basti jodewal, ludhiana and tell them about the problem.
But the same has not been resolved after setting.
Aesthetically it looks bad and any one can man handle it and plz. Provide me the solution.

Kindly inform tvs jupiter scooter models available in city rewa (Mp) with their ex showroom prices as the prices vary day to day whenever the dealer is contacted. Further, the dealer is charging rs 700=00 for the foot rest of tin sheet originally provided with the vehicle. The dealer quote their own price of the vehicle.
Further, there is no uniform charge of road tax and vary with customer to customer.
I, therefore, request you to eliminate this anomaly which the dealer is accustomed to adopt.

10 April 2017, I purchase new bike TVS starcity plus, but you have not provide my bike RC yet. I have calling last two month your TVS office, both time asked we received RC with in 7 days, problem is my bike some part is damag, I want issurance claim, but it is not possible without RC, so I was humble request to you, please provide my RC. I shall very thankful to you.

Best Regards
Ramesh Kumar

Scooty pep which i bought on 28 jan from sri sai tvs opp jyothi theater ashok nagar. After second servicing iam facing the problem in starting the vehicle and mileage. The same was brought to the notice of the service centre even after the 2months they couldn't solve the problem though i have visited thrice a week. They reckless and careless in solving my problem. Due to which me and my spouse both are facing the problem both at mornings and evenings. I have never seen and heard of such worst service at company authorized service centres. Though the problem was brought it to the notice of higher authorities my problem is not at resolved causing a great inconvenience to both o[censored]s.

I have give my tvs jupiter at shanti motors, ashok nagar, hyderabad, for general service, i had no complains before giving it, but aft they done service, i got self starting problem, i gave it back, they simply charged battery and gave it back, aft two days same problem, like this i gave it four times in a week, nw they kept my bike for three days, no respons

I bought my tvs jupiter from om motors okhla new delhi on october 2016. It was working totally fine until today i. E. 1/09/2017. I was riding my scooter then suddenly it's engine turned off i thought might be a lil problem i tried to restart it but it didn't restart & acting like its dead no light indication of eco & power mode on scooter horn stopped working nothing seemed to work then i found it's a major issue. Please look forward to my problem & please try to resolve it, i've enclosed my details
Name - neeraj upadhyay
Mobile no - [protected];[protected]
Email i'd - neeraj. [protected]@gmail.com

Dear team,

I have bought tvs jupiter on 04th, august, 2017 from olive tvs, baji junction, vizag vide dcno.99.

Complaint: from day 1, vehicle is having heating issue even on below 40 speed. Reported the same to vendor but they have asked to bring vehicle for first service after crossing 500km.

I took bike for first service on 23.08.17 with same complaint. But the problem not resolved.

Today i. E 28.08.17, i met mr trinadh, [protected] & complained about the same issue. We were informed to bring vehicle for servicing again. Till date my vehicle with servicing team only but did not rectify the problem

I didn't expect these types of complaint for tvs jupiter which was very new. I am totally disappointed.

Request to do the needful or exchange my vehicle as inbuilt problem was there for new vehicle.

Thanks & regards,

Hello sir

I had purchased tvs jupiter before one month ago, in starting it works good. But 1 months later means now self start not working, and kick also not working... Than i used to take this to nearest service center of tvs, problem solved partially, but now scooty gonna off itself it's off automatically when use break.

Tvs service man not able to find the issue. What i do now it's so pain. Please solved my issue as soon as possible or replace my scooty if you are not able to find the issue. Please take hard action on it for this critical issue. Previously i was using honda activa that was better. I choose tvs jupiter first time that's was my life biggest mistake i think. If my problem not solved i will give negative reviews by proof so any other person can not choose jupiter

Regards motilal soni
Contact no. [protected]