TVS Motor Company Complaints & Reviews

Sir/Madam,
I am going to purchase a Jupiter 125 today. I booked my scooter in Derik TVS (Nagercoil, Tamilnadu). They treat me in a good manner till the booking of the vehicle. After booking the response of the staff member is very poor. They do not properly respond to the questions. I wait upto 1 hour while paying the cash and get the bill. They did not provide the accessories as they said while I was taking the delivery. So I changed the delivery date due to this reason. So give proper training to the staff regarding hospitality. Also treat the customers the same as after booking the vehicle.

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Hai I am using 1604v bike from last 8months.this bike having GTT technology, this technology is working vary bad because I met accident for 2 times there is no control on accelerator the bike will move without accelerating, can you plz resolve the problem are else take my bike back

I purchase a new bike tvs raider 125 from Aditi Tvs From noida sector 10 .When I took it house i saw there was some rusting and some painting was mising And some Dent was also there .i am not happy with this.

Hello Team,
I gave my bike for service on 21/07/2022 and we had issue with lock set. When I turn on the key the display(cluster) won’t turn on. After multiple attempts it will get turn on.

When I asked with service engineer he told lock set was not working and need replacement.
And it’s still under warranty and lock set will comes under 1 year warranty. We took bike on November 2021 so it’s still under warranty.

Today 22/07/2022 we went for bike after service completed and they charged for lock set of RS 1117/- and when I asked for warranty coverage they said it’s not comes under warranty since it’s been done issue by you.

How come we can damage the lock set and there will be no logic in that. If we damaged the key then it will be physical damage but it damaged inside the lock set so I should blame on TVS motor company product quality only.

So service manager(Umesh), we are not satisfied with his response and way of customer handling.
And there is no one knows exactly about the warranty coverage for each parts in electric vehicle. Someone will say lock set warranty is for 6 months and someone say not sure. Then finally contacted service manager(Umesh) and he said 1 year warranty but it not comes and warranty to claim since it’s damaged by you.

I need warranty claim on this since i haven’t done any physical damage and it’s problem with quality of lock set from TVS. And no damages for keys from my end.

I will attach the bill details charged for us from service Center.

Service Center details:
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Bengaluru Motors
Kamal Tower, 117/115A, 2nd cross, Vidyasagar, Opp SKF, Hosur Main Road, Bommasandra industrial Area, Bangalore- 560066.

Vehicle Number: KA 51 HS 1388

Contact Number:[protected]

I had booked a TVS raider on 6th February 2022 and paid Rs 5000, after not receiving any update about the vehicle for four months I had requested a cancellation of this order on 8th June 2022, but the cancellation request has not been processed yet, and I haven't even received any update on the issue, I have contacted them multiple times and they keep repeating that I will get the refund in 10 days but still haven't received anything..

Dear Sir..
My name is Vishal Kumar Singh and I have booked a tvs raider from OM TVS Which is very near to my location. I have paid the booking amount of ( 3000 + 5000 ) /- and waited for around 45 days for my vehicle but they were not be able to deliver it. Finally i have bought the same vehicle from another dealer and asked them to refund my booking amount. But now they are delaying it from last 15 days. Their excuse is like we have...

I have been receiving too many promotion calls for loans from TVS credit services frequently. Though I informed them that I don't want any loans, they keep on calling me. Most of the time they are doing automated calls. If I block one number, they are calling from different numbers. I already blocked multiple numbers and tired of their calls. Kindly help me to stop their unwanted promotion calls.

Enuqired free service(First service 500 < 750KM) at Ganesh moters Pallikaranai, and for free service they are charging 825/- which has oil and water service and labour free. Not sure it will cost that much 4 time of actual price, which TVS has to take action or it will losse respect there. RAMKAY is good and estimate was given around 375/- but it is far from Pallikaranai.

TVS Teaml, Please enquire and advise them. Already they lost trust..rebuiding will be diffcult...

After my tvs ntorq came out from service centre it is showing starting problem.when I told this to the service center they have not been able to give a proper explanation yet even though the vehicle hasnt been fixed till now on it is showing complaint again.

Dear Sir, my bike which was repo, whose registration no is UP84W8502 loan anuvadh no UP3064TW0017372, it is not being released, the rest of the money of the company whose notice was sent by you, deposited that much money, it has been one month here area manager Rahul Pandey is not giving any satisfactory answer, now you yourself tell me that I should take legal action. For a month I am being harassed mentally, physically and financially.

I purchased Scooty pep plus before four months. From the beginning itself it seems starting problem they complete 2 services. I already told them it gives nose. Now it comes very loud noise. I informed them. And they had taken scooty one week before. I don't have trust with them whether they change new part or old one. We are very disappointed with our Indian company.

I'm vivek from Chennai, on 11.03. 2022 went to Arasu tvs to book TVS Rider but they are informed me, It will take 60 days to delivery the vehicle so I was agreed and paid booking amount Rs. 500  which is demanded by Arasutvs, Porur  and after 30 days asked to Mr. Pushpa Raj ( Sales Person) about vehicle update he was informed me this month end I will get the vehicle so I was asked shall I pay in online because of no cost Emi...

I, Vikash Hareshwar Patil, 47 years, have purchased a new bike on 02.12.2018 for full cash/cheque payment, from M/s. Aarohi Motors (Alias M/s. Siddhi Vinayak Motors) Shirdi Nagar, Navghar Road, Owner Mr. Abhishek Tambe, Mobile. No.[protected], Resident in Indralok Phase II, Indra Gurukul Bldg., Every time asked for registration, he gave an excuse of 15-30 days every time. Now he has shut down the shop also. Now he makes excuses for M/s. Ananya Motors, that he had paid registration fees to him. These years I have received some papers from M/s. Abhishek Auto World in June 2020, registration will be done with this paper. Now, I’m not sure that the paper given may be forged, please check/verify. After Daily follow-ups till date no registration for more than 10 cases like me with him.

Please guide for the same.

with warm regards
vikas patil
[protected]

My name is Vijay, I am sorry to express my dissatisfaction and the WORST experience that I ever got with TVS, I purchased TVS Star City in 2018 in KR Puram Bangalore, and based on the goodwill and faith in TVS I have again decided to buy TVS bike but it is a mistake I did when I approached MURALI TVS at Chandapura Bangalore, Unfortunately, they don't not value Customer, I have faced a problem at each every stage. Actually, I have taken the...

My TVS Ryder 125 tail light heating like too much hot. since first day I purchased (16july 2022) it. Plz resolve my problem as early as possible. I stay at Ulhasnagar. Dist Thane, Mumbai, Maharashtra.

I hope it will be resolved as immediate basis.

I have a TVS Jupiter one year old n now m getting 30 average of the bike. Is there anyone who can help... Fed up

In Jupiter 125 I'm getting 38kmpl mileage after 1st service

In 2017 I sold my vehicle with number MH 14 AW 4866 to a lady without proper documentation.
She told me that she’ll change the ownership of the vehicle as soon as possible.
Recently I have been receiving all the challan messages and mails from Pune district legal services authority, Pune .
Kindly look into this problem.

The bike TVS torq XT has no proper pickup and the handles are locked and not able to move no person is coming to check the bike, the warranty is not useful here. No response from the dealer. the glove box is not provided.

I have been claimed my bike parts in tvs motors and the service very poor my parts are not coming more than 3 months and also whenever i go to workshop they say that part will come under 5days - 10 days
And my bike insurance claimed part timeline also gone of 80 days and they are still saying that part will come under 5 to 10 days . Please take serious action .