TVS Motor Company Complaints & Reviews

The biggest mistake of my life is to purchase tvs product. There is no issue in ur product the biggest fall in tvs is ur service. Whnever i go to the sevice center i feel that i come im government deparmant no one can hear the customer. The pathatic customer support in tvs. Last time when i go the service center they said we r nt able to recv ur scooty come tomorow and again whn i go yesterday they told me same story

A manager mr manish was not giving my bike he said me show some proof of last service, when i show him service book with tvs stamp then he said this is not valid for us, finally i dailed 100 to called police after that he said you can take your bike, i have no issue, very bad experience i can't explain please look into this and call me on [protected], [protected]
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I had purchased RTR 200 4V BSIV to date of 21/06/2017.after first servicing, I faced some noise in rear wheels " just like a kit-kit".when I go back to service centre, he said me that it's problem not resolve.he says me, when engineer of tvs company come at this service centre, I will call you.
But no any call after 15days today.what can I do?

Dear sir/madam,
Am purchasing on 25-5-17 new bike tvs apaches rtr 160white problem. Bike purchase details. Gvmotors, vellappanchavadi. Last service is very very poor am struggling in last service again and again that problem has but that gvmotors no response till now. Bike problem was staring problem and no starting bike 30 minutes running after not start so am told to gvmotors again bike give to service purpose last saturday 05-08-17 but till now am not getting bike because of no one to care for service very poor bike problem has i think coil problem. I want new bike so pl kindly arrange bike reclaim. Am purchasing only for 2months. Threetimes am facing same problem. I want new bike.
Thankyou.
Regards.
Dinesh. S
[protected]

Hi I have purchased Apache RTR 2 month back from Bowenpally Hyderabad . one month after the purchase I am facing issue, bike is getting stopped in rain and giving jerks also. Already went to nearest service centre and they are saying no issue is there.This is very disappointing and service is also poor.please look into it as soon as possible.
You can contact me on [protected].

I have purchased bike apache rtr 200 from tvs oceanic dealer gurukul Ahmedabad, this dealer is black mark of company. So many times i get problems due to this dealer. When i want to put my bike for service they are not giving proper appointment, even they are not accepting bike for service after 9 am, so many times they called for service but they have no time every morning they refuse to take bike for service, finally I wake early in the morning I went ther 8.30am they accept for service.
They have whole working day from 8.30 to 7 still they have not completed bike service. They told me to come when they called
Though it is authorise showroom they have not enough sense how to handle customers
I am very much disappointed for this kind of authorised showroom( tvs oceanic, Gurukul, drive in road, Ahmedabad)

Hi,
I have purchased my bike tn 12r 6154 since i am running to the service centre due to engine noise and bad suspension, very slippery rear tyre and harmful handlebar and visiting to service centre 3times in a month till now my prb has not been solved but all my bike originality has been distributed what is the response from ur side, i am unsatisfied with ur product.
Ph
[protected]

We have purchased tvs jupiter from vtech automotive paldi by paying full on road amount including amc road tax rs.1200/- but he is not giving token after so many followups.

Many customers are facing the same problems like me as rto passes vehicle without amc token, vtech automotive corrupt the amount of all the customers of amc road tax and cheating with the customers and spoiling the brand image of tvs motor company.

I purchased new tvs apache 200 model 2016 december after 8 month use i face so many problems
1 some cracking sound from engine in riding
1. Vibration is too much, even bike is not smooth at 55-60km/h. Its maximum speed is 80 km
2. Engine heating problem.
3. Engine sound is boring like roaring
4 chain running sound is very loud and i can hear some tik tik sound frome chain
Apache 200 is absolutely waste of money

I bought the tvs victor bike six months ago facing lots of issues with bike and complained to the show room peoples couple of times but they did not take any action on it. Here the list of problems what am facing.
1. Back wheel got two major puncher and soon it’s going to blast.
2. After 50 kmph bike behaves strange and give too much vibration.
3. What is mileage they promised it’s not giving.
4. Gear box issue.

This was at high level lot of other issues.

Please do needful things.

I have purchase new star city bike on 30 july 2016.in the month of aplril i hv battery problem. Battery can not charg and bike not start on cell. So showroom are check batery and they cheng batery from excide.in the month of june showroom give mi new battery. But once again batery are not charg and not to start on cell. So showroom not to do help.

Hi team,

My i have purchased a new scooty from sai baba tvs, chinchward, pune in march 2017 and i am facing frequent starting problems. My scooty is not getting started many times and that every time i have to call the showroom. But the service and response are not at all satisfactory.

Please find below my vehicle registration number and my contact number for any further clarifications.

Cell - [protected]
Mh-14gf - 4621

Thanks
Preeti

I had purchased my scooter jupiter from tvs dhamija, janakpuri, ghaziabad on 10.4.1with engine no. B44bg2216822. Today at 10 am i went to same shop for 6th paid service. I requested that the tyres may be rotated as back one has few puncktures. Mr. Ravishanker owner of shop first agreed but later said no for this. When i insisted he denied to do the service.in discussion he misbehaved.
I submit my complaint as company has given 5yr warrenty. How can i be deniedbthe service of scooter. The company should act strictly for denial of service and misbehaviour. Company should review for such dealers. The action taken sould be informed me on [protected].

Hi team,

I thota shravan kumar, has owned a new apache rtr 200-4v (Red colour) @ kaushik motors, kharkhana.
It's just been six months that i have upgraded my apache 160 -200, and i found many problems in the bike..
1. Battery is getting drained away so quickly i, i had to change 3 batteries within this short period of time, which is quite disgusting (No issues wd battery.. All are new one withn a warranty period)
2. Due to this overheating silencer has completely turned red

Pls find the pic in attachment.
3. Bike dosent moves wen battery is not connected..
And the worst part is that the poor customer service at showroom @kaushik motors
Now am regretting y did i buy..

Please find the invoice details and pics of heating in attached form

Thanks & regards
T. Shravan kumar
[protected]

Dear sir my name is r venkatesh. Me bought my new apache in coimbatore my register number is tn38 bw 1265 every 3months me give my bike to service in kovai autos velandipalayam thadagam road where me bought... Past 3years. Every 3 months.. Service is very very poor. Me not sasticefed. Bracke system is very poor... Last 20 years me using tvs motor bike... Me very sad to say this... Me changed many parts in my apache. They not giving replace parts also me sad... Ple give oe dealer to correct my apache my humble request to you... My contact number is [protected]

Hi,
I have purchased bike in my native pondicherry. I have noise in engine. I complained to them they said it is normal sound.
*i am working in bangalore so i shifted my bike to bangalore. I am not satisfied while riding the bike.
*i went to arunagiri service center silkboard in bangalore. They said some noise is there. Leave your bike we will check with tvs engineer but it take 3 days. So i think we will leave in weak end.
*after one week again i came to them for giving the bike. At the time it is normal tapping sound they said.
*after that i went to solar tvs. They said some problem in engine then i live the bike there. They take 1week to return the bike again. I asked them what is the problem they said bore problem so we changed the engine head.
*i got the bike and i am driving after 20km i had some cracking sound again i went there they said it is new head so we lose the tapping you run for 2000km engine will get set then we will tight the tapping...
*after running 2000km i come to do service they have tight the tapping from that the i have vibration in engine.
*last month i give them for 3rd service i complained to them but they said every think is done.
*last week again i went there they did some adjustment in the engine but again i am facing the problem in engine while riding i didnt have the smooth riding...
So please take this mail as series and do action to ride smooth i am waiting for your reply.

I purchased my new tvs victor 2017 model 0n 19 april 2016.
Even after 6 services number of problems i am facing.

1. Vibration is too much, even bike is not smooth at 55-60km/h spped.
2. Engine heating problem.
3. Unwanted noise from engine oil part like creeking something during riding.
4. Battary problem, self start is getting problem.
5. Low milage, 40-45 avg only even engine is 110 cc. Why?
6. Tvs service mechanic don't want to understand the customers problems, they just said the this is manufacturing problem.
7. If this is manufacturing problem then i want to replace my bike.
8. Or i should go for consumer forum for this?

I purchase tvs victor in sep 2016 in this is troubleshooting in start problem within 4 months. So i m going to service center then he told me this was battery issue so i charge this battery, again few days same problem, again i goes to service center he told me same battery problem, after few days again same problem, lastly say from service center go to battery service center amco battery, so i was going to amco service center then he told me this battery warranty expire in feb 2016, but i purchase this bike in sep2016. So i complain in showroom but he given no of partha banerjee [protected] general manager, but this p. Banerjee is not solve my problem, this partha banerjee is not like general manager,

Thare is null satisfaction. I broughton my bike around 10 am but the staff or service station gives preference to there known person. The behaviour of washing boy was very rude. After all i take awey my unwashed bike. It is the very bad experience for me. Time punctuality does not matter for the staff. If you know anyone thare than you serve first. I hope u will take sutable decision......

Not satisfied with visat, ahmedabad service centre. The service person is not reliable.
My scooty was in good working condition before giving it for service to stallion auto service centre and post service, suddenly it started creating problems related to break, clutch, accelerator and so on. The service provider named mr pradip whose mob no is [protected] always telling us to change one or the other part. Today surpringly he suggested to change clutch polyset and told us to pay a bill of approx 4500 which was a problem created post his first service which we already acknowledged him. Last time he changed the break shoe for the same priblem. Our feedback is that he is fooling the customers and charging unusual amount by showing that one or the other part is faulty, we feel cheated and mis-guided with tvs service. One is wastage of time and second loss of money. Please close such kind of service centres soon. Tvs service centre details are as under : stallion auto 15-16 siddhi chakra complex, nr visat petrol pump, sabarmati ahmedabad - 5, phone[protected]