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TVS Motor Company Complaints & Reviews

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Updated: Jan 23, 2026
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TVS Motor Company reviews & complaints page 20

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V
Venugopal Ramanna
from Hosur, Tamil Nadu
Jul 28, 2022
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Address: Kothagondapalli, Hosur

Hello Team,
I gave my bike for service on 21/07/2022 and we had issue with lock set. When I turn on the key the display(cluster) won’t turn on. After multiple attempts it will get turn on.

When I asked with service engineer he told lock set was not working and need replacement.
And it’s still under warranty and lock set will comes under 1 year warranty. We took bike on November 2021 so it’s still under warranty.

Today 22/07/2022 we went for bike after service completed and they charged for lock set of RS 1117/- and when I asked for warranty coverage they said it’s not comes under warranty since it’s been done issue by you.

How come we can damage the lock set and there will be no logic in that. If we damaged the key then it will be physical damage but it damaged inside the lock set so I should blame on TVS motor company product quality only.

So service manager(Umesh), we are not satisfied with his response and way of customer handling.
And there is no one knows exactly about the warranty coverage for each parts in electric vehicle. Someone will say lock set warranty is for 6 months and someone say not sure. Then finally contacted service manager(Umesh) and he said 1 year warranty but it not comes and warranty to claim since it’s damaged by you.

I need warranty claim on this since i haven’t done any physical damage and it’s problem with quality of lock set from TVS. And no damages for keys from my end.

I will attach the bill details charged for us from service Center.

Service Center details:
————————-
Bengaluru Motors
Kamal Tower, 117/115A, 2nd cross, Vidyasagar, Opp SKF, Hosur Main Road, Bommasandra industrial Area, Bangalore- 560066.

Vehicle Number: KA 51 HS 1388

Contact Number:[protected]
TVS Motor Company customer support has been notified about the posted complaint.
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    R
    rahulp18
    from Thrissur, Kerala
    Jul 28, 2022
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    Address: Pallipurath House, Ariyannur PO, Thrissur, PIN 680102

    I had booked a TVS raider on 6th February 2022 and paid Rs 5000, after not receiving any update about the vehicle for four months I had requested a cancellation of this order on 8th June 2022, but the cancellation request has not been processed yet, and I haven't even received any update on the issue, I have contacted them multiple times and they keep repeating that I will get the refund in 10 days but still haven't received anything..
    TVS Motor Company customer support has been notified about the posted complaint.
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      V
      vks23670
      from Faridabad, Haryana
      Jul 28, 2022
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      Booking amount

      Address: shop no.8, 9, Kheri Rd, near chandiwala bhag, Bharat Colony, RPS City, Neharpar Faridabad, Faridabad, Haryana 121002

      Dear Sir..
      My name is Vishal Kumar Singh and I have booked a tvs raider from OM TVS Which is very near to my location. I have paid the booking amount of ( 3000 + 5000 ) /- and waited for around 45 days for my vehicle but they were not be able to deliver it. Finally i have bought the same vehicle from another dealer and asked them to refund my booking amount. But now they are delaying it from last 15 days. Their excuse is like we have...
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      E
      Ezil
      Jul 27, 2022
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      Address: Tamilnadu

      I have been receiving too many promotion calls for loans from TVS credit services frequently. Though I informed them that I don't want any loans, they keep on calling me. Most of the time they are doing automated calls. If I block one number, they are calling from different numbers. I already blocked multiple numbers and tired of their calls. Kindly help me to stop their unwanted promotion calls.
      TVS Motor Company customer support has been notified about the posted complaint.
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        B
        Balamurugan
        from Bengaluru, Karnataka
        Jul 26, 2022
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        Enuqired free service(First service 500 < 750KM) at Ganesh moters Pallikaranai, and for free service they are charging 825/- which has oil and water service and labour free. Not sure it will cost that much 4 time of actual price, which TVS has to take action or it will losse respect there. RAMKAY is good and estimate was given around 375/- but it is far from Pallikaranai.

        TVS Teaml, Please enquire and advise them. Already they lost trust..rebuiding will be diffcult...
        TVS Motor Company customer support has been notified about the posted complaint.
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          J
          joe_j0se
          from Alappuzha, Kerala
          Jul 26, 2022
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          Address: TVS-KOTTAYAM MOTORS.Thamaraparambil Building Cement Junction, Kerala 686013

          After my tvs ntorq came out from service centre it is showing starting problem.when I told this to the service center they have not been able to give a proper explanation yet even though the vehicle hasnt been fixed till now on it is showing complaint again.
          TVS Motor Company customer support has been notified about the posted complaint.
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            S
            Shekhar pander
            Jul 25, 2022
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            Address: Vill kishanpur post patara dist mainpuri up

            Dear Sir, my bike which was repo, whose registration no is UP84W8502 loan anuvadh no UP3064TW0017372, it is not being released, the rest of the money of the company whose notice was sent by you, deposited that much money, it has been one month here area manager Rahul Pandey is not giving any satisfactory answer, now you yourself tell me that I should take legal action. For a month I am being harassed mentally, physically and financially.
            TVS Motor Company customer support has been notified about the posted complaint.
            Jul 25, 2022
            Updated by Shekhar pander             Maine company ka baki Paisa jama kr diya fir mjhe do month se ghumaya ja rha.yanha ka area manager Rahul Pandey galt baybahar krta h uske khilaf action liya jaye ar meri bike release ki jaye

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              M
              menavija
              from Chennai, Tamil Nadu
              Jul 25, 2022
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              I purchased Scooty pep plus before four months. From the beginning itself it seems starting problem they complete 2 services. I already told them it gives nose. Now it comes very loud noise. I informed them. And they had taken scooty one week before. I don't have trust with them whether they change new part or old one. We are very disappointed with our Indian company.
              TVS Motor Company customer support has been notified about the posted complaint.
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                L
                lvvivek44
                from chennai, Tamil Nadu
                Jul 25, 2022
                Oct 19, 2024
                This thread was updated on Oct 19, 2024
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                Cheating customer

                Address: Chennai

                I'm vivek from Chennai, on 11.03. 2022 went to Arasu tvs to book TVS Rider but they are informed me, It will take 60 days to delivery the vehicle so I was agreed and paid booking amount Rs. 500  which is demanded by Arasutvs, Porur  and after 30 days asked to Mr. Pushpa Raj ( Sales Person) about vehicle update he was informed me this month end I will get the vehicle so I was asked shall I pay in online because of no cost Emi...
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                V
                VikashPatil
                Jul 23, 2022
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                Address: bhayander thane maharashtra

                I, Vikash Hareshwar Patil, 47 years, have purchased a new bike on 02.12.2018 for full cash/cheque payment, from M/s. Aarohi Motors (Alias M/s. Siddhi Vinayak Motors) Shirdi Nagar, Navghar Road, Owner Mr. Abhishek Tambe, Mobile. No.[protected], Resident in Indralok Phase II, Indra Gurukul Bldg., Every time asked for registration, he gave an excuse of 15-30 days every time. Now he has shut down the shop also. Now he makes excuses for M/s. Ananya Motors, that he had paid registration fees to him. These years I have received some papers from M/s. Abhishek Auto World in June 2020, registration will be done with this paper. Now, I’m not sure that the paper given may be forged, please check/verify. After Daily follow-ups till date no registration for more than 10 cases like me with him.

                Please guide for the same.

                with warm regards
                vikas patil
                [protected]
                TVS Motor Company customer support has been notified about the posted complaint.
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                  V
                  vijayTVS_compliant
                  Jul 21, 2022
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                  Tvs bike is not good - giving more back pain, dealer services is very bad

                  My name is Vijay, I am sorry to express my dissatisfaction and the WORST experience that I ever got with TVS, I purchased TVS Star City in 2018 in KR Puram Bangalore, and based on the goodwill and faith in TVS I have again decided to buy TVS bike but it is a mistake I did when I approached MURALI TVS at Chandapura Bangalore, Unfortunately, they don't not value Customer, I have faced a problem at each every stage. Actually, I have taken the...
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                  N
                  Network Engineer
                  Jul 21, 2022
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                  Address: Ulhasnagar dist Thane Mumbai Maharashtra

                  My TVS Ryder 125 tail light heating like too much hot. since first day I purchased (16july 2022) it. Plz resolve my problem as early as possible. I stay at Ulhasnagar. Dist Thane, Mumbai, Maharashtra.

                  I hope it will be resolved as immediate basis.
                  TVS Motor Company customer support has been notified about the posted complaint.
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                    S
                    Samiyaxec
                    from Sanquelim, Goa
                    Jul 20, 2022
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                    Address: Sanquelim Goa

                    I have a TVS Jupiter one year old n now m getting 30 average of the bike. Is there anyone who can help... Fed up
                    TVS Motor Company customer support has been notified about the posted complaint.
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                      H
                      Himalayan Banna
                      Jul 16, 2022
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                      Address: #777,Gandhi square

                      In Jupiter 125 I'm getting 38kmpl mileage after 1st service
                      TVS Motor Company customer support has been notified about the posted complaint.
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                        M
                        Munmi1
                        Jul 16, 2022
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                        In 2017 I sold my vehicle with number MH 14 AW 4866 to a lady without proper documentation.
                        She told me that she’ll change the ownership of the vehicle as soon as possible.
                        Recently I have been receiving all the challan messages and mails from Pune district legal services authority, Pune .
                        Kindly look into this problem.
                        TVS Motor Company customer support has been notified about the posted complaint.
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                          S
                          Sai Jayanth indLa
                          Jul 16, 2022
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                          Address: Flat No 404, Saptagiri Lotus Apartment, 2nd Main, Coconut Garden Layout, Kodigehalli Main Road, Ayappa Nagar, KR PURAM, BENGALURU, KARNATAKA 560036

                          The bike TVS torq XT has no proper pickup and the handles are locked and not able to move no person is coming to check the bike, the warranty is not useful here. No response from the dealer. the glove box is not provided.
                          TVS Motor Company customer support has been notified about the posted complaint.
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                            O
                            Oppo Gupta
                            Jul 16, 2022
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                            Address: Kharar tvs

                            I have been claimed my bike parts in tvs motors and the service very poor my parts are not coming more than 3 months and also whenever i go to workshop they say that part will come under 5days - 10 days
                            And my bike insurance claimed part timeline also gone of 80 days and they are still saying that part will come under 5 to 10 days . Please take serious action .
                            TVS Motor Company customer support has been notified about the posted complaint.
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                              L
                              lvvivek44
                              from chennai, Tamil Nadu
                              Jul 14, 2022
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                              Address: Chennai

                              I'm vivek from Chennai, booked TVs rider bike on 16.04.2022 with full ex showroom price 93777 Rs. Because of no cost emi option But almost 4 months gone bike no stock from dealer but on 07.07.2022 I got call from dealer your bike is available but payment confirmation is pending from TVs head office. Wow so raised complaint to TVs and got TVS_Gr_[protected] almost 4 months paying emi without vehicle.. they are cheater is no transperant and never take action on time I don't in which decades I will get my bike
                              TVS Motor Company customer support has been notified about the posted complaint.
                              Jul 25, 2022
                              Updated by lvvivek44                               I'm vivek from Chennai, on 11.03. 2022 went to Arasu tvs to book TVS Rider but they are informed me, It will take 60 days to delivery the vehicle so I was agreed and paid booking amount Rs. 500 which is demanded by Arasutvs, Porur and after 30 days asked to Mr. Pushpa Raj ( Sales Person) about vehicle update he was informed me this month end I will get the vehicle so I was asked shall I pay in online because of no cost Emi offer which is available in Tvs website ( If pushpa raj said this complication Before sure I never went to online option but he said ok sir ) and paid full ex showroom price 93777 Rs. on 16.04.2022 But almost 4 months are gone bike still no stock from dealer but on 07.07.2022 I got call from dealer your bike is available but payment confirmation is pending from TVs head office. Wow so I raised a complaint to a TVS customer and got TVS_Gr_[protected] ( This is the 5th complaint number) TVS only generates n.. no. of complaints but never solved Almost 5 months paying Emi without a vehicle.. They are cheaters, there is no transparency and never. Dealers end there is no support but they will raise the purchase order to TVS. They will do business with TVS but in this matter they are helpless and not picking up my calls.

                              If I cancel the order it will take 60 days to get my amount, wow almost 5 months over ( what is the compensation for cheating me?) Is this TVS finance can give free money to customer without interest ? and another 2 months I need to wait for a refund of my money, almost all public money without interest they can hold for 7 months.

                              ArasuTvs need to responded to my mail (already sent payment and booking details to [protected]@outlook.com on 07/07/2022, I need to get response from arasutvs Vehicle is available from dealer end but TVS head office did not send any mail regarding payment acknowledgement so We are not able to process your order.

                              Moral of the story: No Cost Emi Is a Trap, Never get any help from dealers.
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                                D
                                Dvajpayee
                                from Jaipur, Rajasthan
                                Jul 13, 2022
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                                Address: Jaipur
                                Website: TVs motor ltd

                                Hi, last year I have purchase Jupiter oct.21.when purchase this scooter day one problem like fuel metre, heavy running, Handel not properly working and many more problems till date.ignition lock problem.
                                TVS Motor Company customer support has been notified about the posted complaint.
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                                  S
                                  Sujith_0620
                                  Jul 13, 2022
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                                  Address: W/O RAVI KUMAR, Vente vidhi , Vijaypura town, Dhevanahalli , banglore rural, 562135.

                                  Actually am ROOPA N, loan holder of your finance company Agreement no. KA3009TW0184728

                                  And i already paid closing amount on few months back for closing of my account, till now didnt get any update from your side and i called so many times to nearest agents, they didnt response, so please send hard copy of clearance certificate to my registered address
                                  TVS Motor Company customer support has been notified about the posted complaint.
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