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TVS Motor Company Complaints & Reviews

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B
Borapurushotham
from Sathupalli, Telangana
Mar 1, 2017
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Address: Visakhapatnam, Andhra Pradesh, 9
Website: TVS

I'm purchase the new Jupiter millinior on 29/11/16.the company says the mileage 50-55, but my scooter given the mileage only 30km/litre, i went my scooty to my leelavathi classic yes service center at isakathota in vizag i request service management head for my mileage problem, he said giving to first service after get the mileage at 50-55.i did not get the mileage he says, again went my bike at the same service centre and meet the service centre head he said that old put the bike here we are clean the corporate after you get the mileage 50-55, after get the mileage 32, again went the Scotty at the same service point, service head said that please give second service and after you got the mileage 50-55.i still get the mileage 32.every time service center give me problem I couldn't satisfy any time, please look this matter and solve my problem. otherwise I complained at higher level authority, my name is PURUSHOTHAM and [protected].
TVS Motor Company customer support has been notified about the posted complaint.
Mar 01, 2017
Updated by Borapurushotham
Old given the mileage
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    dipen maity
    from Vadodara, Gujarat
    Feb 28, 2017
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    Address: Vadodara, Gujarat, 390024

    My name is dipen maity, i was purchased tvs victor my vehicle registration number is gj-06-kf-8907, Engine number: ef1eg1050326, chasis number : md625mf12g1e49827, my contact number: [protected].
    I have no any loan document or agreement welcome letter or any type of letter of loan agreement so pls kindly provide me loan agreement number or welcome letter.
    TVS Motor Company customer support has been notified about the posted complaint.
    Workers are not responding and respecting towards customers and they are reckless and using volgerwords and abused language workers of sales and service tvs
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      A
      Agarkhed
      from Gevrai, Maharashtra
      Feb 28, 2017
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      Address: Solapur, Maharashtra, 413003

      Sir
      I purchased a TVS Jupiter from Solapur on 16/4/2015 and having a time to time servicing @ Gandhi TVS Servising Center, Solapur only.
      I never give for servicing outside, Today for a Butten Start problem ( in the last month Jan 17 - having last servicing ] the phone from servising center told that the Battery having problem, and the Battery is not the TVS Battery it is another company.
      Sir, the battery is replaced in the Gandhi TVS Servising Center- An authorised TVS Center.
      Please having enquiry of this matter.
      Contact No is - [protected] / [protected]
      TVS Motor Company customer support has been notified about the posted complaint.
      Feb 28, 2017
      Updated by Agarkhed
      MH-13 CA 4795
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        G
        Gagandeep Singh Gulati
        from Noida, Uttar Pradesh
        Feb 28, 2017
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        Address: New Delhi, Delhi, 110055
        Website: www.tvsmotor.com

        I, Gagandeep Singh Gulati, purchased TVS Sport Bike dated 29.1.17 from Om TVS, Darya Ganj, New Delhi. Its Chasis No is MD625MF51G1G16360 and Enginer No is CF5GG1682442. This bike is having major manufacturing defects from day first. Its rear tyre is bubbling (shaking even while standing on centre stand).The shaking is so much that I am not able to drive. It was very less on day first which I ignored but it increased day by day. I visited GK Motors, Patpar Ganj, Delhi and they simply denied the service and asked to contact dealer from where I purchased the bike. Then I visited Balaji TVS, Inderlok, Delhi where again my complaint was ignored and asked me to visit TVS tyre centre. I drove under threat of my life for the cause which is a manufacturing defect. I was harassed by negative attitude towards customer service from authorized service centres. After this, I contacted the dealer (OM TVS) and managed to take letter for tyre fault and replacement. Again search for tyre dealer begun and after a lot of efforts, I found SR Motors in Karol Bagh, Delhi. They only understood my problem and replaced tyre. It worked well for same but next day same shaking started. Even it is started in front wheel also. Other problems include only 35-40 KM average even at 35Kmph single riding and not starting some times.
        With so many manufacturing defects, huge follow-ups for last 15 days and service denial from TVS authorized service centres, have shaken my faith on TVS company. If I am facing problems from day first then how I can ride the bike in future? I cannot put my life at risk and cannot keeping visiting service centres everyday.
        It is thus requested to please help in refund of my full amount of Rs 42, 429 with intimation to me.

        Thanks & Regards
        Gagandeep Sing Gulati
        TVS Motor Company customer support has been notified about the posted complaint.
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          N
          Nitesh Tanwani
          Feb 27, 2017
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          Address: Thane, Maharashtra, 421004

          I purchase the new tvs Jupiter on 30/05/2016, and four service is complete, but mileage is coming in city ride 34/kmpl and i went for my scooter service at Supreme Tvs Service Center in Ulhasnagar and i request to service management head for my mileage problem he said that to change the oil and after that u get 40 to 45/kmpl and i stil get 32/kmpl mileage, every time service centre give me problems, i cannot get satisfy any time please look this matter and solve my problem otherwise i compliant at higher level athourity my name is Nitesh Tanwani my Mob.no. is [protected] the serivce centre name are Supreme service centre Ulhasngar. the worst serivce centre .
          TVS Motor Company customer support has been notified about the posted complaint.
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            P
            pbhagat
            from Mumbai, Maharashtra
            Feb 26, 2017
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            Address: 411014
            Website: tvs

            I have APPACHE RTR 160
            i always doing servicing in RUSHABH TVS(viman nagar) service center, but i am not satisfied with there services, whenever i told them about bike problem, they directly advice to change the the spare, but after changed the spare also problem remains the same.
            1- i have problem with front brake, it is not working they change the brake lather pad, and brack poston also,
            and after that every after some time my break getting jam til problem not solve.
            2- after servicing i told them to police my bike they did but one day after in dashboard glass white spot appears and full glass become ugly.
            3- on[protected] i have problem with my rare brake they told me to change the rare brake lather, after change new lather whenever i applying brake it giving noise. i went them 3 times but they are not able to solve the problem.
            now they are telling me to change the rare wheel.
            if it is problem with wheel then why they 1st told me to change the lather, or if it is the problem then why noise is not there in old lather.

            please support me to sole my bike problem

            m. no-[protected]
            EMAIL.ID- [protected]@GMAIL.COM
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              Suhail Janwari
              from Tral, Jammu and Kashmir
              Feb 25, 2017
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              Address: 193201
              Website: [email protected]

              I have a appache 160 and i my yzer of my bike is broken and i am going to ur dealer from five months and he does not available yzer for my bike so sir please contact me through [protected] or [protected]@gmail.com it is your most kindness. i am going to your dealer daily but he is not responding if my problem was not solved i am going to consumer court.
              TVS Motor Company customer support has been notified about the posted complaint.
              I have APPACHE RTR 160
              i always doing servicing in RUSHABH TVS(viman nagar) service center, but i am not satisfied with there services, whenever i told them about bike problem, they directly advice to change the the spare, but after changed the spare also problem remains the same.
              1- i have problem with front brake, it is not working they change the brake lather pad, and brack poston also,
              and after that every after some time my break getting jam til problem not solve.
              2- after servicing i told them to police my bike they did but one day after in dashboard glass white spot appears and full glass become ugly.
              3- on[protected] i have problem with my rare brake they told me to change the rare brake lather, after change new lather whenever i applying brake it giving noise. i went them 3 times but they are not able to solve the problem.
              now they are telling me to change the rare wheel.
              if it is problem with wheel then why they 1st told me to change the lather, or if it is the problem then why noise is not there in old lather.

              please support me to sole my bike problem
              pbhagat's reply, Feb 26, 2017
              m. no-8390790640
              EMAIL.ID- [email protected]
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                R
                Rajesh Sunita
                from Palghat, Kerala
                Feb 25, 2017
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                Address: 600003
                Website: WWW.TVSMOTORS.COM

                We had purchased a tvs pep plus from sri vari motors by making 100 percent payment on 10/03/2016 but till date they had not send the rc book. On 23/02/2017 we went to collect the rc book in person with the cash receipt issued by them. But were informed by them that same can be handed over to the person concerned in whose name the vehicle is registered. When the purchase was made there was not any pre condition like that in the bill. There contention was that this money receipt might have been found by us on road. When we contended with them that why this was not send to our registered address by regd. Post, their reply was that we might have changed the address. We fail to understand when we have not informed them about the change of address, how they could predetermine the things. In order to avoid the four free services by us they are enacting all this. We were informed by them that on 25/02/2017 we will get the same by post, which we have not received
                TVS Motor Company customer support has been notified about the posted complaint.
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                  S
                  surajmal ohlan
                  from Delhi, Delhi
                  Feb 25, 2017
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                  Address: 110043

                  I bought tvs Jupiter on 21 Nov 2015 from KK tvs agency nazafgarh. On 24/02/17 I went for my scooter service at K K tvs nangloi. I request Head of service management named Mr. Tyagi to change my scooter back tyre to front and front one to back, but Mr Tragic denied to do it, he said go to local tyre shop and change it to them. Since I was ready to pay all charges but this man denied completely. Please direct this man not to do such things with the customer who take their scooter to tvs authorised agency.
                  2. My scooter service is due therefore please asked Mr Tyagi to call me for scooter service as well to change the tyres. So that I again take my scooter at KK Tvs service centre nangloi.

                  3. My contact No.[protected]

                  Thanks and regards.
                  Surajmal
                  TVS Motor Company customer support has been notified about the posted complaint.
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                    N
                    Narendra#143
                    from Adur, Kerala
                    Feb 24, 2017
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                    Address: Bangalore, Karnataka, 560076
                    Website: www.tvsmotors.com

                    I purchase the new tvs victor on 14/10/2016, and three service is complete, but mileage is coming in city ride 35/kmpl and engine sound is not good now. I complaint NEO MOTORS BANGALORE. But no respons. TVS company is cheeting our costumer than. And TVS COMPANY is telling this New TVS VICTOR BIKE is given 76/kmpl. But my bike is given 35 to 40/kmpl on city ride. My bike no KA 01 EU 9508 I purchase NEO MOTORS BANGALORE
                    TVS Motor Company customer support has been notified about the posted complaint.
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                      D
                      Dhanunjayamoily
                      from Mangalore, Karnataka
                      Feb 24, 2017
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                      Address: Dakshina Kannada, Karnataka

                      Spected Sir/Ma'am,

                      I have changed battery of my TVS jupiter before one year of the registration, because the battery is dead, in showroom they have recharged battery for one day still the battery is not working.While replacement of new battery, show room person charged full amount of the battery. Whether replacement of battery within one year of the registration is chargeable.

                      Thanking you
                      Dhananjaya
                      TVS Motor Company customer support has been notified about the posted complaint.
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                        S
                        sspfelix
                        from Sivagiri, Tamil Nadu
                        Feb 22, 2017
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                        Address: Tirupur, Tamil Nadu, 641654
                        Website: consumer complaints

                        Actully i am buying this apache rtr200 last november 2016 from sv motors, avinashi tirupur district on the first 200 kms no problem after that they started engine noise and the crank sound i will sent the vehicle to the sv motors but my complaint not retified till now. I completed the third free service the perfomance is very poor the noise was irretating me please help me resolve one
                        TVS Motor Company customer support has been notified about the posted complaint.
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                          S
                          Sonu and sanddep
                          from Delhi, Delhi
                          Feb 22, 2017
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                          Address: New Delhi, Delhi, 110044
                          Website: www.tvsmotor.com

                          I am sonu my bike number is dl 3s cv 8838. I have bought this in april 2016 from om moters.in mt third service i found lots of mositures in bike digital meters i complain to om meters they said this is manufacturiong defects & we will change it in your next setrvice.

                          On my bike next service they have appolised me that meter is not available with them they will do it some time later, thay don't have meter available with them after that i found more mositures in form of meter, i approched the service center again after some time they said they have given order but meter still not available we will do it in next service.

                          I had gone to service center yesterday after regular service, i found lots of water in digital meter & it is broken (Which i found after service), i have told them as they have promised them to change it soon, they yes they ahve received part we will do it, please wait after half hopur wait that it is broken we will not change it.

                          Its total plan of om meter to waste my time & they have beheive badly with m, i want that tvs moter will take action against om meter to not harass customer like this, as we are connected to tvs group not with om moters.

                          Look in this matter & get my meter changes asap...
                          TVS Motor Company customer support has been notified about the posted complaint.
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                            K
                            Krishnavadan Shah
                            from Ahmedabad, Gujarat
                            Feb 22, 2017
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                            Address: 382443

                            I have purchased TVS Jupiter in 2014 March. It has a steering Lock problem[ Steering Lock gets very loose in 15/25 days period] from the beginning, Not understanding that it is a defective Part or some other serious problem, I went on complaining regularly on quarterly AMC service. However It was not solved and even at present It is a problem. I purchased from Mahalaxmi Auto Agency, F.J.House, 132 FT, Ring Road, Govindvadi, Isanpur, Ahmedabad. Gujarat State, having e mail ID [protected]@yahoo.com
                            Please resolve by replacement of defective Lock.
                            Regards, K.G.Shah 22.02.2017 11:31 hrs
                            TVS Motor Company customer support has been notified about the posted complaint.
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                              G
                              Gouse md
                              from Hyderabad, Telangana
                              Feb 22, 2017
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                              Address: 518553
                              Website: AP TVS SERVICE CENTERS

                              My TVsXl100 is so many problems are there ...they told him these are all company problems ...so go to contact directly to the company customer care ...we can't help him...si please help meee
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                                Ajaymh
                                from Chandigarh, Chandigarh
                                Feb 22, 2017
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                                Apache rtr 18 - front number plate supporting bracket cracked while riding

                                Address: Ludhiana, Punjab, 141010

                                I have purchased appache rtr 180cc bike (Pb10 fp 2662) 1 year back in 2016. Today (22.02.17, @9.25am) i was riding bike at 75km/ph speed.. Suddenly front number plate supporting bracket cracked and i fall down on the road, got injury in my back & leg. It could create death as suddenly car stops on me. Here i am attaching photos of cracked bracket & will suggest to my social circle not to procure tvs bike due to this poor quality parts. Who...
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                                Swaminathan A
                                from Chennai, Tamil Nadu
                                Feb 19, 2017
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                                Address: Chennai, Tamil Nadu, 6000083

                                I have booked for a TVS Zest 110 on 5th February 2017 and made 100% payment on 8.2.2017 with Prabha Associates, Ashok Nagar, Chennai-600083 with a promised delivery in 2-3 days. More than 4-5 times with the show room visit was not fruitful. Till date, ie 19.2.2017 no news on the exact delivery date and only vague response as to-day/tomorrow.
                                K.Anandavalli/A.Swaminathan. [protected]
                                TVS Motor Company customer support has been notified about the posted complaint.
                                Feb 23, 2017
                                Updated by Swaminathan A
                                No positive response from the dealer as of now. Please inform status of the complaint
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                                  S
                                  Srikanth Hosur
                                  from Belur, Tamil Nadu
                                  Feb 19, 2017
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                                  Address: Krishnagiri, Tamil Nadu, 635001
                                  Website: TVS

                                  I have bought my apache RTR 160 matte blue in tamilnadu, krishnagiri branch. 1st free service I have done in krishnagiri, 2nd 3rd 4th service I have done at hosur. I have told my chain spracket complaint on 3 Rd and 4th service at hosur. They have taken temporary action again I have done my 5 th service at krishnagiri, in krishnagiri service they have told that the chain spracket was gone want to change the new one..the cost around 1400.. Only 14000 kms have run. What is solution for me..? And what was the quality of the chain spracket...?
                                  TVS Motor Company customer support has been notified about the posted complaint.
                                  I have purchased tvs jupiter in 2015 feb but after 7 months i have trubbled with this scooter this is worst it stop in between and when i go to company they tell we dnt know the problem we are not even experts machanic
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                                    Alisha Palkar
                                    from Mumbai, Maharashtra
                                    Feb 18, 2017
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                                    Address: North Goa, Goa

                                    Please i have brought a Jupiter in ---- since then it is giving a problem, i have launch a compliant earlier even as i was not satisfied with the service of the company.

                                    on 17th Feb 2017 late night at 01:00 am my bike suddenly broke down when i was returning home from work. Petrol was liking out of the bike. i have been giving my bike in the showroom only for regular maintenance and repairs.
                                    i had to put the bike today in the Vehicle and took to the showroom.

                                    Following is the list of items i require from the company on warranty:
                                    *VIBRATION
                                    *SOUND OF VALVE SINCE VEHICLE BROUGHT/WANT TO REPLACE NEW WITH EXTENDED WARRANTY
                                    *STARTING PROBLEM/HAVE TO CHANGE STARTER ON WARRANTY
                                    *GEERODE BEARING
                                    *LIGHT FLUCTUATION
                                    *KICK GETTING STUCK IN BETWEEN
                                    *BOTH TYRES GETTING TEAR WITHIN[protected] KM. THIS 4 TYER SINCE PURCHASED.

                                    GA 04 J 0429 Alisha Palkar
                                    TVS Motor Company customer support has been notified about the posted complaint.
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                                      sadik belim
                                      from Coimbatore, Tamil Nadu
                                      Feb 17, 2017
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                                      Address: Rajkot, Gujarat, 360410

                                      Am clear the full pament before 2 month
                                      But, plz send me my noc
                                      Vehical class-scooter
                                      Tvs jupiter silver
                                      Gj03 je 0161
                                      Date of reg. 22/03/2013
                                      Feb 17, 2017
                                      Updated by sadik belim
                                      am clear the full pemant before two month
                                      plz send me my n.o.c
                                      plz sir ...
                                      i reqweste you
                                      thank you
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