TVS Motor Company Complaints & Reviews

I have bought my apache RTR 160 matte blue in tamilnadu, krishnagiri branch. 1st free service I have done in krishnagiri, 2nd 3rd 4th service I have done at hosur. I have told my chain spracket complaint on 3 Rd and 4th service at hosur. They have taken temporary action again I have done my 5 th service at krishnagiri, in krishnagiri service they have told that the chain spracket was gone want to change the new one..the cost around 1400.. Only 14000 kms have run. What is solution for me..? And what was the quality of the chain spracket...?

Please i have brought a Jupiter in ---- since then it is giving a problem, i have launch a compliant earlier even as i was not satisfied with the service of the company.

on 17th Feb 2017 late night at 01:00 am my bike suddenly broke down when i was returning home from work. Petrol was liking out of the bike. i have been giving my bike in the showroom only for regular maintenance and repairs.
i had to put the bike today in the Vehicle and took to the showroom.

Following is the list of items i require from the company on warranty:
*VIBRATION
*SOUND OF VALVE SINCE VEHICLE BROUGHT/WANT TO REPLACE NEW WITH EXTENDED WARRANTY
*STARTING PROBLEM/HAVE TO CHANGE STARTER ON WARRANTY
*GEERODE BEARING
*LIGHT FLUCTUATION
*KICK GETTING STUCK IN BETWEEN
*BOTH TYRES GETTING TEAR WITHIN[protected] KM. THIS 4 TYER SINCE PURCHASED.

GA 04 J 0429 Alisha Palkar

Am clear the full pament before 2 month
But, plz send me my noc
Vehical class-scooter
Tvs jupiter silver
Gj03 je 0161
Date of reg. 22/03/2013

I prchased new tvs jupiter in jan 2016, company telling millage giving ..62 kilomeeters /per 1litre, but that vehcle not given more than 40km/litre .iam sufferig many problems with that vehcle .this is not good vehicle ...iam loss of my money, and vest of my time ...please solve my problem thank u...iam not understood that vehicle millage...iam strugle with that vehcle please solve my problem...

I just want to let you know, the below mentioned TVS showroom has increasing the bike rate more than stock price. We people afraid to buy any vehicle from him agency.

Please do inquire and help people to buy a good product with ORIGINAL PRICE

Delaer details
TVS - THANGAM AGENCY
[protected], [protected]
11A, Workshop Corner,
Bhavani Main Road,
Mettur - 636401

Thank you,
Silambarasan.

My bike up76 v9618 serviced 11 feb 2017 on rathour agency farrukhabad pin 209601 . i am not setisfied his service and his employee. he's not worked better and does not worked my complaints. and my engiene liked so does not work on. only service formality. i already tell him all complaints related to bike but only work on service. i m not setisfied so i want actioned in my complaints.
Regards,
Deepak Agnihotri
mob-[protected]

Dear Team,

After replacing the gare box also i am facing the same problem .

when i putting 2nd gare it get too much sound and when i raise the accelerator it getting too much of sound

Tristar service Domlur;

They are doing same thing they have find the solution for it

please resolve the issue.

Complaint regarding your Service Centre Rajput Tvs Service Centre located at SMA Industrial Area, G.T. Karnal Road, Delhi-110033.

The service of this service centre is very poor

I serviced my Apache RTR 180 from above said service centre on dt.11.02.2017 & The service & Response of that service centre is very poooooorrrrrrrrr.

They are spoiling your Image. They talk like rubbish to their customers.

I request you to please take strict action against them.

Thanks.

Your Good Admirer.

I had purchase a TVS Jupiter from S.K. Traders, opp. metro pillan no. 751 Nawada, New Delhi, thanks to you, When I purchase my Jupiter there is no problem, no extra voice, no sound, no disbalancing, no alignment out etc. but after 1st service at Dynamic TVS at Rajapuri, opp Dwarka sec-5, I had very disturb with my JUPITER service experience, nobody can solve my problem which is declare by me on job card at the time of service, same as 3rd service no one can service properly of my Jupiter then I had complain to the manager of Dynamic TVS Mr. Raghav, then he told me don’t worry sir I service your vehicle again properly but nobody can take seriously then I was come back at home with my vehicle without resolve my problems.
Next time at the time of due of 2nd service I had again visit at Dynamic TVS for service, but same problem as facing at the time of 1st service, after that I had complaint to Mr. Raghav again, he says I’ll check, after the 2nd service I have facing some problems in my JUPITER like noise in front portion, vibration disturbance in all body, feel specially in handle when drive the Jupiter even at smooth road, Alignment out (as per tvs mechanic), chu.. chu… sound at nearby side mirror joint etc. I had contacted to Mr. Raghav (Service Centre Manager) Mobile no. [protected], he says me “sir please visit our service centre I’ll solve your problem” then I had visited at Dynamic TVS for solution my problem. But after the many visits & talks over the phone or face to face the problem not solve. I had very bother, After that I had contacted to Mr. Apoorva ji (Service Center Owner) Mobile No. [protected], I had tell/show him all the problem very deeply but after the 2-3 visits he spoke to me “sir all vehicle have this problem even brand new Jupiter I’ll show you” when I said “sir if you are not be able to solve my problem it’s ok but don’t give me wrong information".
After long time fight with Dynamic TVS, i had contacted at your customer care no – [protected] and contacted to senior person Mr. Raghu and I had a complaint (No. 79095)and share all the problems with him and They give me the no. of Mr. Somnath Ji, (Area Manager) M:- [protected], then I had contacted to Mr. Somnath ji and He has told me “Manoj ji don worry your problem not solved with the Dynamic TVS thatswhy I forward your complaint at S.K. Tvs, Mayapuri, please visit at S.K. Tvs Mayapuri when you have time. When I had go to S.K. Tvs Mayapuri then meet Mr. Bhupender ji (he is only one man who attend me every time when I had go to S.K. Tvs Mayapuri and trying to solve my problem) few days I had contacted with Mr. Somnath ji, they pickup my TVS Jupiter 3 Times from my Residence for repairing and I had 3 visits at mayapuri for the same but my problem not solve so far, after few days he ignore me and no reply my phone calls & sms’s. I had try many time to contacted him but Somnath ji not answer my calls & sms’s. after few days I had call to Somnath ji from other new number and they picked my call and I asked him why you not pick my calls he said iam busy somewhere etc. and then he request me to please come on next Sunday[protected] at S.K. TVS Mayapuri I’ll personally checked and resolve all the problems in front of me. Yesterday I went at mayapuri met with Somnath ji and discussed my problems and then he says “sir please wait me aapki gaadi check karwata hoo or mechanic ko samjha deta hoo ki kya or kaise karna hai, don’t worry” after this discussion they join someone and I am wait outside. After 45 mnts I saw there my Jupiter still stand at corner nobody check/working at my Jupiter
then I tried to tell to mr. Somnath ji sir no one checking my Jupiter please send someone for my Jupiter. After 2 hours Mr. Somnath ji, Mr Shukla ji and Owner of the service centre they all taking some snacks with tea and after that suddnly go outside the service centre without telling any information, when I called to somnath ji “sir please arrange another vehicle for me and you take my Jupiter for one or two days as per your convinience for hassle free working but he says “sir me kaha se karwa sakta hoo aap service centre me baat kariye wahi aapko aarange karwaenge dusri scooty” after that I had talk to mr. shukla ji “sir please arrange another scooty for me you take my scooty as per your convinience” then he says sir abhi ho jaegi aapki scooty 15 minutes me” but my scooty not ready for next 30 mnts then I told to mr. malkeet ji “sir please ready my scooty right now in any condition I had take my scooty and go to home.
I had facing this proble from november – 2016 but not resolve so far that’s why iam diecied to please exchange my scooty with new one “ I think there is a manufacturing proble with my Jupiter”
So you are requested to please change my Jupiter with new one, if you want so iam ready to give you 5-7k for exchange price for my current Jupiter with new one.
And please take a action to the below mention persons and give the reason why they not resolve my Jupiter’s problem so far. Please tell me what’s the reason for not resolve my problem. The persons name and contact no. are below.

Mr. Raghav, M:- [protected]
Mr. Apoorva ji, M:- [protected]
Mr. Somnath Ji, M:- [protected]
Mr. Shukla Ji, M:- [protected]
And
Mr. Mlkeet ji, M:- [protected]
Sir If I’ll not received any reply from your side against my complaint so I’ll go with consumer court within 3-4 days.

There is all issue of rate that were taken by tvs showroom in Neemuch madhya pradesh the accurate amount of tvs apache 2004v were 1, 06, 552 rs but they taking 1, 09, 600 rs so please understand the matter as please help me as soon as possible. Nothing as but also they we not talck with as properly so understand the problem etc.and also sole problem as soon as possible

I have compliant regarding that the service in tvs rajpoot at karnal road are not at all serious about any problem given and time given to them. the service provided by them is not at all satisfactory they don't even mind to listen customer problem and make lesser efforts even to resolve them even after paying full amount. not at all punctual in there work with half work done each and every time.
from company like tvs this type of service is not expected by the customer.
Even calling before going there out didn't work they said your work is done when it was lesser complete.
date; 12/2/2017
J.C.NO 2835
address c-9 SMA COOPERATIVE ESTATE
G.T.KARNAL ROAD, DELHI-110033

from ; sunita meena
[protected]@gmail.com
[protected]

Hi, I have been using your authorised service center since I bought your product I am really not happy with the service company BK automobile which is in Faridabad.
As soon as he delivered the vehicle after service the very next it has stopped working.
Please look in to the same and do the needful.
It your product image and you need to save it.
Thanks & regard
Tbakshi
Email: bakshi.[protected]@gmail.com

Hi,
A couple of days back I gave my bike to service, at the time of giving I told them clearly I am having issues with my bike. Due to some office work I sent my friend to collect, on the next day when I drove my bike, issues still persists. It's been facing here and there. I would like to lodge a complaint against it. So, please get back to me for further.

Hi,

I bought TVS Scooty Wega in November, 2016.The dealer has not yet contacted me for the RC.It's been 3 months and no communications from them.

The dealer is in Tilak Nagar (S.K. Motors), New Delhi.

Please take this as urgent complaint against them as I have been reprimanded by the traffic police on various occasions.

I demand some monetary refund from them.

Regards,
Rajesh Bahl

Scooter burned from inside after 20 days only.I request to please change the scooter as it has manufacturing fault but till date I have not found any action against my complaint

I received an noc for my bike (Tvs apache) however the noc has incorrect registration number i. E mh 12gq9134.
The correct registration no is mh12gq8098.

I tried to contact tvs showroom/service department as well as head office in chennai however no one responds to my request.

I have tried calling the toll free number [protected] many times, without any help.

Below is email thread with tvs contact persons.

Is anyone going to respond to this request?
Let me know the contact details to log a complaint with tvs services. I am following up with tvs for this request since 1 month and no one has responded yet.

This is worst customer service i am experiencing from tvs.

Regards,
Swapnil n

From: prakash gurushantappa (Credit/pune)
Sent: tuesday, february 7, 2017 2:02 pm
To: revathy g (Operations/chennai)
Cc: rajendra jayant chavan (Collections/pune); hrishikeshpawar s (Sales/pune); [protected]@hotmail.com
Subject: re: wrong vehicke reg. No on noc...

Dear revathy,

Please update status, applicant is taking continuously follow-up for noc...


Thanks & regards,
Prakash. T.
Officer, credit & operation,
Tvs credit services ltd, pune
Mob. No.:- [protected]


From: prakash gurushantappa (Credit/pune)
Sent: friday, january 27, 2017 6:39 pm
To: revathy g (Operations/chennai)
Cc: rajendra jayant chavan (Collections/pune); hrishikeshpawar s (Sales/pune); [protected]@hotmail.com
Subject: re: wrong vehicke reg. No on noc...

Dear revathy,

Please update status, applicant is taking continuously follow-up for noc...

Thanks & regards,
Prakash. T.
Officer, credit & operation,
Tvs credit services ltd, pune
Mob. No.:- [protected]


From: prakash gurushantappa (Credit/pune)
Sent: wednesday, january 25, 2017 12:10 pm
To: revathy g (Operations/chennai)
Cc: rajendra jayant chavan (Collections/pune); hrishikeshpawar s (Sales/pune); [protected]@hotmail.com
Subject: wrong vehicke reg. No on noc...

Dear revathy,

Wrong registration no. Mention on noc for bellow mention cusmter.

Actual correct registration no is mh12gq8098 but in noc mh 12gq9134 mention

Request you please send noc to pune hub for bellow mention custmer., noc & vehicle info. Form & fir copy scan copy attatched for your referance..

Agreement no is mh3018tw00557, custmer name is :- swapnil chandrakant nimbalkar

Thanks & regards,
Prakash. T.
Officer, credit & operation,
Tvs credit services ltd, pune
Mob. No.:- [protected]

Regards,
Swapnil n

Maine 6 mahine pehle tvs jupiter kharida tha . Kharidne ke 1 mahine baad se hi wo millage nai de rahi hai . Maine aditi tvs sector 10 noida pe kai baar dikhaya but unhone kuch thik nai karwaya. Uske kuch dino baad mere scooty me awwaj aa rahi hai . Maine wo bhi dikhaya but unhone kaha ki tvs jupiter ki scooty me awwaj aati hi hai keh ke meri problem solve nai ki . Me ek student hoon aur apni class miss karke kai baar waha gaya but unhone koi help nai ki. My scooty no is / up 16 bh 8657 plese help me.

Hello,
Today 7th Feb 2017 at around 2 PM, I Akash Khelkar from PUNE Maharashtra went to your authorised dealer from PUNE KALAMKAR MOTORS to take a test drive and if it was satisfied with the answer, I can book the vehicle with down payment but the whole experience was so horrifying that would like to register complain against TVS authorised dealer KALAMKAR MOTORS Baner PUNE sales person SHUBHAM mobile [protected].
Reasons as follows:-
1) Very poor bad customer service no (one to attend)
. Sales person doesn't have complete knowledge of the vehicle and the type they are selling BS 3 / BS4
. Vehicle provided for test drive doesn't have fuel and after telling the same to representative he ignores saying no issue, I can take the vehicle for test drive & the vehicle breakdown on half way so I have to take the vehicle back to Dealers location in the hot sun and to add I was with my wife who had to push the vehicle in the SUN.
. This is very horrifying experience, I was supposed to choose betn HONDA & TVS but with kind of experience from your PUNE dealer have created very bad image about TVS as brand and the dealer that TVS have and am very sure that i will never go to your DEALER KALAMKAR MOTORS and very sure that I will spread word across about TVS dealer and service.
I expect TVS will take appropriate and strict action against such sales person and Dealer.

regards,
Akash Khelkar
[protected]

Dear sir/ madam

This is Javid hussain. Three years back i bought a new Scooty pep+ vehicle from NPTVS showroom, Kamarajar road, Madurai, Tamilnadu.:
Reg.No:TN 64 H 1308
Three weeks back i found an abnormal noise from vehicle, then i called the technical team from Sri.Pandiyan TVS, PP Savadi, Theni road, Madurai. Two mechanics came and took the vehicle to the workshop. The next day they called me and said that it's a problem of crankshaft and they given me the quotation of Rs.17198/- to rectify the problem.
Job card No:291531
I accepted the price and also i paid Rs.6000/- in advance.
After two days they called me and said that the crankcase also brokered. To rectify this they are asking me to pay more Rs.7000/- so finally the total cost is Rs.24198/-
Now i have twi questions.
The service centre is having full equipped and well trained mechanics are with their? Why they can't able to find this problem first time itself?
The A/C manufacturing companies are offering five years warranty for the compressor, the total cost of A/C not even Rs.25000/- then why you can't extend your warranty peroid?new vehicles cost around 49000/- inclusive of all tax..for repairing the same will cost 24198/- what a logic??
I always prefer to buy TVS products, but now i fedup with your products. Please advice me..

I purchase a Jupiter on 10 january from New satnam auto roorkee, uttarakhand -247667, but after few days on 4 february it caught fire from inside engine.
I inform to dealer and submit scooter on 5 february to agency.
I request company to please change the scooter and provide new one without any delay.
Otherwise I found myself very depressed and unsafe due to that scooter.
An early action in this regard shall be highly appreciated..