TVS Motor Company Complaints & Reviews

S rahasekhar, i am having sport vehicle.my chassis number MD625MF51F1G08757, ENGINE NUMBER CFSGF1175446.I HAVE PURCHASED MY SPORT BIKE at TVS KALYANI, mandapeta, east godavari dist, andhrapradesh.
In TVS kalyani service is very worest.they are not taking care, in after sales.management is very bad.respone is also very worest.time management is also very bad.they are not maintain proper technicians and workers. Workers behavior is also very bad. I feel will very bad, about purchase at TVS kalyani.if they maintain like that only, your TVS reputation will get very bad. Please take necessary action to well maintain the service centre.m y contact number [protected].

I'm submit my bike apache rtr 180 for service in aditi tvs, noida sec.16. And all bike problems write on job card. They ride my bike and say clutch plate is weak and chnging required. My engine cover is breck by service man and the service man is work very poorly. They ignore my complain and give the bike in minimum time to service...handle is produce sound. Bike is fully vibrate. They are use parts different bike. All member are treating badly

Dear Sir / Ma'am,

I have purchased a TVS Motor cycle dated 19/01/2016 from auth dealer Bhavarnjan Dey Automobiles, Bolpur but since it was purchased I was facing a tremendous issue while absorbed the milage as per commitment is not deliver.

Despite of repetitive follow-up, servicing & coordinate with concern dealer I am hard to get any positive response from their side neither TVS motor cycle end.

I am aged about 68 Years & its not possible for me to regular follow-up for the same without any proper resolution.

Plz have this issue address on high priority & provide a durable resolution else I will e helpless to escalate this to consumer forum & media also.

This is not acceptable at all, service like such as amputated motor cycle company like TVS.

My Name- Sajal Sarkar.
Mobile No-[protected] / [protected].
Purchased Date-19/01/2016
Regd No-WB48A6445
Regd dATE-22/03/2016
Model No-TVS XL SUPER HEAVY DUTY110
Description of goods-TVS XL SUPER HEAVY DUTY
Chassis no-MD621BD11F1N14469
Engine No-OD1NF1715285

Today I had gone for servicing of my Jupiter bearing registration no. UP 65 CF 3907 at Banaras Auto Traders, Varanasi and after servicing I noticed that the washing of vehicle is not done properly n servicing work also not done up to my satisfaction . In this regard I contacted to Owner of Agency Mr Dinesh but he did not listen n asked me complain wherever you want even you can make my complaints to HO of n I dont care. He react very badly n soughted among crowd of TVs customers. They are making money without providing required services . Kindly take appropriate section against ths guy as early possible so that such behaviour should not be repeated in future with other customers.

Respected sir,
I have booked a tvs 100 vehicle in alangulam tvs dealer s. T. S auto dealer. They had not yet delivered the vehicle since now.
We had already paid the amount of rs.15480/- only.
I had requested them to return the amount, but they didn't. If it continues for the long time i have to take the legal action against the company.
Thank you
Yours sincerely
S. P. Murugan

Hello, good morning i have purchased tvs scooty two days back on 11 oct 2016 from tvs authorised dealer of my city i. E kunal auto near vedic ashram delhi road rewari, haryana-123401, i have paid the amount whatever my dealer told later on dealer told that you have to pay amount of rs. 1410/- as per company policy. When i enquired about these parts he told that we are doing as per company policy these items are provided by company and not included in ex showroom price and no parts were marked with tvs symbol, parts are as follows with rate
1. Brkt licence plate comp rs. 49.
2. Licence plate front rs. 65.
3. Licence plate painted rs. 88.
4. Prop stand comp-wego rs.125
5. Beeper rs.142.
6. Floor mat wego rs. 395.
7. Foot rest assy pillion rs. 666. This amount is being charged from the customer purchasing through csd. What's company policty please let me know. Thanks

I had bought tvs jupiter in year November 2014 and till aug 2016 its fine and got 3 punchers in back tyre and in sep to oct i spend Rs. 400 for punchers and not rectified. Now there are 2 inches wears on side of the tyres and they said you need to change the tyre.
They said min 5 years will be the warranty for tyres but now for 1 year 9months its finished.
I am demanding to fix a new tyre for my scooter.
Thank you.

Sir, i have given my apache to get it seviced in trilok singh service station lucknow, but sir my abs is not worknig properly n my bike is in service centre itself.. Sir i want to know that whts the period of warrenty of abs.. N sir plz also let me know that is any one engineer who can see my bike and take a test ride to make sure that my abs is working.. Sir plz let me know

Anish kumar,
Kharika, telibagh, lucknow

I have purchased new TVs pep in Feb 2016. Three services is completed. Starting the month of problem in self and near about 10 to self in the morning then start. I also visited your TVs pep showroom kc motors, ferozepur cantt. But my problem is not solved. I am fully frustrated by it

TVS dont have any action plans.No planning for the Production even though they have committed to provide the vehicle on time.I have booked the vehicle before 44 days .It was told that they will provide the vehicle within 45 days for sure..But now I have talked even to Sales Manager, and they just give excuses.If you cannot deliver the things then dont promise that.Also they say go for different color, we can provide you that. Why we will go for different color because of your failure.

I own a TVS jupiter (millinium addition) of July"16.This mail is to inform you that i am not sattisfied with your service in manesar service agency.
I have given my scooty for service and one of its part i.e ignition coil is damaged.My scooty is not repaired yet due to unavailability of that particular part in market for that particular model.
I am suffering from last three days.Yor dealer is not clearifying the status yet.

I purchased tvs jupiter in karaikal sakthi auto agency 2month before, bike gave lot of problem from the time of purchase and till now. The service is very bad and they doesn't give reason of the problem.the quality of product and spares also very bad.i am very disappointed with your product and service and its annoying us.please don't provide false product to people.

Sir/madam
I had purchased silcer jupiter from the tvs dealer in vapi (Gujarat). After the 3 service if my jupiter the new vechile has not at the mark.. Bfre 3 mnths i had given itbfr sevice and in ds 3 mnths it has went for 3 tyms service but still i have the same problm. The ruhi service is not checking the vechile properly nd whn i call to follow up thy vl tell come and receive the motor thy wash it nd gve me bak. Fr the frst tym they charged 765.. Thn 500.. Nd now thy asking to pay 350 for d service.. The problem i had vth vehicle was unnecessary sound while riding; breaks not proper. I am really unhappy with the service.
Sir/ madam i requst you to follow up the service center and fulfill the needs

I had buy an Jupiter zx from Sri SaiSrinivasa Tvs showroom kamareddy nizamabad telangana on dated 08/08/2016. It's already two months completed on 08/10/2015. Till date they had not given the regestration related bike papers to me. When I approach the showroom people the response was worst.

I hv purchased TVS Jupiter on 25th of August 16m but still i haven't received Registration Certificate which will be given by company

I purchased tvs - jupiter 2 wheeler vehicle on[protected]tn81 a 3481/ engine no: bg4af1429895) and it has been reached 19, 000 k. mts so far. the vehicle has also been regularly serviced as per your norms. the vehicle has been placed at pla. agencies/trichy for 20, 000k. mts service to be at present (my job card. no: 8739/dt:[protected]. now the company says that the vehicle’s engine has to be serviced and it would cost about: 15, 000/-. since as per your norms the warranty period of the vehicle is 24 months, the engine service for the vehicle should be done at free of cost. so kindly instruct the concerned company to do the necessary work at free of cost only. this is for your information & records.

Sir i am dasharath from bikaner rajasthan. Aapka bikaner me shanti tvs ke naam se serviece center h jaha par aam nagrk ke sath galat vavihar kiya jaa rha h kaam ka koi bhi satisafction nahi h waha par mojud karmchari khud kisi ka nuksaan kar ke mukar jate h oor uus kaam ko caustmer ke naam he laga dete h. Ees liye aap ki jaan kari ke liye bata de ki mai court me apeal kar rha hu.

My name is evelin prathiba. A, contact no:[protected], vehicle no: ka-04 tc-425 no given to me. I bought a bike on 23 sep/2016 scooty zest in matrix motors tavarekere, bangalore. On the very 2 nd day itself i complaint to mr. Rikesh/sales manager who guided me to take the bike, stating that i'm not comfortable riding the bike as there is a problem with the wheel and its shaking, but no one even bothered to check or help me out instead convinced me saying nothing. Since last week the problem is occurring with different issues of the bike and they have given me a default bike. Hence i'm going to sue your t. V. S company in consumer court as u people have cheated a customer and i wanted my money refunded as soon as possible. And i don't want the same bike repaired and given to me as i cannot trust u people any more and don't want to take a chance.

I am very disapponted with TVS Bhiwadi staff they don't have any solution to sort out customer problems, and they dont even try to solve my problem.
Its' being 3 month almost they didn't provide me R.C paper and not giving their effort to completing my necessery document (R.C) / no helmet is given yet.

And the most irritating thing is that At the time we came to buy your TVS bike, i ask to him clearly is that helmet is free or come under free accessories ?, i asked him more than 10 times, He said Yes sir this is free accessory but not yet provided to him. I had buyed Honda activa and hero HF deluxe they give us 1 good quality helmet R.c. was provided within 1 month.
TVS is zero in this matter.
Whenever i talk about helmet they refuse to give us and says that helmet is not in stock we will provide you next sunday, and then next sunday story remain same, response again next sunday.

This is to inform that i have booked for an apache rtr 200 matte black the dealers told me that the bike will be delivered within 10days. In the middle they called me and said matte black is not available so if i choose matte grey they can deliver it sooner. so hence i have to choose matte grey but still they r not delivering my bike as they promised.
Details of the dealer
Quraysh motors
Phn no. - [protected]
I am hoping to get a quick response.
Thank you