TVS Motor Company Complaints & Reviews

Dear Sir/Madam,
This is with respect to my TVS APACHE FI 160 bike that i purchased in November 2008 from Bangalore.
I really liked the bike at the same time highly disappointed by the service that your authorized service providers are providing.
Currently i am located at Aligarh. Two days back (08-Sep-2016) my bike suddenly went off and did not started after misfiring. I took it to Shiv Motors in Aligarh who are authorized service providers for TVS ( My bike got all the services from authorized Service centers only) they told me that the Fuel pump and filter are not working and these parts are not being supplied by the company and asking me to convert the bike into NON-FI model. They have said that they dont have fuel pump and filter and cannot rectify my problem.
I request you to to please tell me that, being a consumer isn't this your responsibility to provide the Spare parts and proper service to consumer.
Please intervene and provide your support to fix this issue at the earliest else i am left with no option other than going to consumer court.
I am reachable on +91-[protected]

Details of my Bike:
TVS Apache RTR Fi 160
Year of Make : 2008
Chasis number: MD634LE5X82N03325
Engine Number: OE5N623171

Name of Dealer where Bike is parked for service and repair:
Shiv Motors
Contact Person: Mr. Singh

Dear Sir I Already Submit All my Documents For Personal Loan
Pls Update soon I will waiting your reply Name - Harisha Shenoy, KA3009TW0075671,
34, 000/-
Thank You

I have purchased TVS Scooty Streak on 17/09/2015 from ASR Motors in Pammal, Chennai. While delivering, he didn't provide me the spare key. He said, no spare key is available, so they will get a duplicate key. even for that duplicate key I asked them so many times. After 3rd free service they provided the duplicate key. Also from day 1, the bike has few problems.
1. Some cables near front tire was not fixed properly. Every time, I applied break on speed breaker, bike moves automatically to the left side. Its been rectified on 2nd free service.
2. A rod/guard to be fixed above silencer on 2nd free service for a freshly purchased scooty. It is of free of cost. But its been a year now, I completed my loan as well. For this, they are telling like, no stock now. they will order for it and after that they will fix for my bike. Still now the rod is not fixed.
3. While purchasing the bike, the executive who is responsible for our order has resigned for his personal reason. At that time, our spare key was on pending. They said no spare key is available, so will give us a duplicate key. I have accepted it though I purchased a fresh bike. But for that duplicate key also, they were telling like "Ask the executive who is responsible on purchase time". How do we contact him or after his resignation how can he work for us??

Very irresponsible replies and services. Please take an action on ASR Motors, Pammal, Chennai .

Here Is issue with my TVS Bike RR180 Lots of time i am compalint againt rusted parts in my bike but continue floowup with Service Dealer they are not done anything for me.Kindly help me my contact Number is [protected] name is Nadeem where is registration Number is DL8SBV9889.

Dear team,

My vechile tvs jupiter tubeless rear tyre has major cracks. It's not more than 2 years i have purchased it. It ran till now 20k kms only.

I have used other compamy manufacture vechiles, tyre gave service upto 45k kms. Tvs jupiter tyre ran not even half of it also but damaged.

https://www.tvstyres.com/aboutus/warranty.php
Your websites clearly says of 5 years warranty for tyre.
O, kindly arrange to replace the tyre immediately while warranty of tvs tyre is 5 years.

I have a good opinion on the quality of the manufacturing goods from tvs motor company. With my experience i have changed it.

I don't recommemend from now to buy tvs manufacturing goods. It's all depends on the your reaction..

Thanks,
Abhishek

Hi my name is pramod patil i have perchase a new tvs jupiter millioner edation schooter 06/09/2016 from dealer yash tvs warje malwadi pune 411058. When i fell petrol my schooter petrol guage is not work so i go to the showroom they send to service centre the problem in the guage but company fitted fule guage not open properly service enginner damage all nut and bolt and so the my fule tank is damage the service enginner altration all orignal fitting and fitted outher schooter fule guage to my new schooter i am not satisfied to this type of work to my new schooter and also company get the mobile charger with this schooter but showroom said we not fitted charger go to the car acceseries and fitted it this type of policy is not good for new schooter
So i request to you please replace my fule tank to new one

HI, I AM SURENDRA SINGH. I had inquired about the TVS Jupitor at the Hindi Motors, near circuit house, sikar(rajasthan). They had explained me about the finance scheme and all. There down payment was more so it was not suitable to me. After few days, that is on 05/09/2016, they called me as we are calling from the TVS showroom, i told them that I am having issue with the down payment as I could not ahead with it, they they told me that they had scheme regarding so you come to the TVS showroom, near circuit house. I went there, then after reaching there they told me that they had the scheme of filling the tank fuel on purchasing today. After calling some one from the 40 km long drive and investing more then 2 hours in up and down, your staff is saying that we have scheme of doing the tank fuel full on purchasing today that too the tank is of 5.5 ltr and on calculating the amount as 67 rupee of per liter the total amount becomes 369 rupees almost. Was this a wise thing to do. When the person is ready to pay Rs. 74000 for a scooty of Rs 64000 as on finance and you are offering him Rs. 368 as scheme offer, where the hell your sense of humor and humanity has gone. Time matters same to every individual who ever he/she may be.
I got a call from this number [protected]

Please give a check on this issue. This act had made loss to many things. My personal time, loss of 2 lit of petrol(limited resource) and more than that it had lost the TVS credibility.

Your thankful
SURENDRA SINGH
PH: [protected]
EMAIL: suren.[protected]@gmail.com

Hello sir
I am nitin from kanina and i have apache rtr 180.
The navodit moters here in kanina chargs extra and extra for services and parts changing.. The behaviour is also not good with customers...
I am very disappointed for this.

I have buy a phoniex bike in october 2015 after 10 days the silencer of this bike damage . when i complainthe dealer say that we willl change within 20 days but it will not change. he says that parts not avalible, visit after 10 days this word is repited continious.i have all ready complain through mobile .the complain no is -19860.
my bike regisation no is-BR04Q6455 agency -shree ganga tvs, chapra, saran(BIHAR).
RAJ KUMAR SINGH
MOB.-[protected]

My vehicle was given for servicing but they took vehicleat9am and 1300 hrs they told light is not there such a third class service yes Jupiter

They told generator doesn't work take necessary action

Dear Team.

I Atul Arora buy a jupiter from dealer "J S motors Nawanshahr"due to accident the back side tyre alloye of jupiter is damaged and i go to agency to change the alloye but the alloye was not avialable at agency.they said 10 days after we provide the same.Shame on the service that was given by the dealer to the customer at a time of customer demand.kindly advice them to provide the wheel to me and resolve the issue on prioerty .

Regards

Atul Arora

Mob[protected]

Nawanshahr- Punjab

I submitted my tvs Apache RTR 180 white to mehul tvs services center on 31/08/2016 at11.30 am they promise me to provide my bike after servicing at 4pm on same day but they are not able to do that and they didn't inform me about that and after that they also damage my fule tank ...when i notice that they denied to make compensation..and start arguments and there behaviour is very unresponsive and irritating...plz take a suitable step as soon as possible

Hi,
I am from solapur (Maharashtra)Yesterday my bike Jupiter Gandhi TVS service .as your service center called me your service that's good .but morning 10 AM i am give my bike to servicing they told me your bike ready 5 PM. But 5pm i am go for bike they said your bike not yet servicing. They give my bike only wash
That is not good next time I am not servicing your showroom..

Dear sir,

I Yogender Kumar from New Delhi I am using TVS Apache RTR 200AV from last 1 month I have purchase this bike from S.K TVS Tilak Nagar. There is some problem in this bike. The SIDE STAND of this bike is not able to handle the bike weight, whenever I use side stand bike is about to fall on road. Even I had bad experience of this after 2 days of purchasing the bike I put side stand on my bike to stand the bike than I...

Hi my name is dheeraj motwani and number is [protected]

I went to service my vehicle(Access)
Problems i mentioned: fuel meter was not working.

While servicing they asked me to replace whole speedometer
I told okay go a head i need my problem to be fixed

While taking delivery fuel meter was still not working, i discussed with satish delivery guy, he told it will work later.

Tomorrow i went again and mechanic(Kumar is the name) told there is fault in fuel guage and we don't have in inventory.

Later satish called me and told there is something wrong with the pipe inside tank that too needs to be replaced and they also replaced speedometer wire.

3-4 times they made me to visit service center again and again. And every time they are like they want some money and they want to sell some parts to me.

This kind of [censored] service is what they are providing.

Really disappointed with tvs suzuki aryan auto services and i also intimated my each colleague and friends not to go for service there and better buy activa instead of access.

Why you guys are

I received mail from go right job consultancy regarding job offer in TVS. they asked me to pay Rs.1500 for initial registration.i paid tat amount. then i got a call from mahindra company(dont know) . they conduct technical interview. after tat again they asked Rs3000 for certificate verification. again i paid Rs.3000. now they are not replying properly

Dear sir /madam
I would like to inform you that i have purchase a new bike from ahinsha automobiles, 10 adchini aurobindo marg, new delhi on 09 august, 2016 by cash. I am getting some sound from engine while driving. Today i went for my 1st service where i have inform this clearly but have not got any solution.

So please help me

Regards
Amar kumar sharma
Engine no 0e6gg2121232
Chassis no: md634ke67g2g53865
Date of purchase: 09 august 2016
Show room: ahinsha automobiles, 10 adchini aurobindo marg, new delhi
Service center:om motors, a02 om market om nagar high school road meethapur, badarpur, new delhi

It is to inform that, I have visited TVS Dealer Showroom “ODYSSEY TVS, opp. Chandra Mourya Talkies, GE Road, Bhilai, State- Chhattisgarh”, for the purchase of TVS JUPITER . I purchased it on 17/08/2016. As soon as I decided to purchase, and pay the total Rs. 68000/-in cash(Rs. 20000/- hard cash and Rs. 48000/- of cheque) no one is there to response me there to explain my various queries related to the purchase. Just before my cash delivery, the showroom manager explained us why to purchase accessories of the vehicle from their showroom and asked for tea/coffee but as we denied it, he ordered coffee for himself and have it in front o[censored]s, ignoring us. Generally when visitors came to our home or our shop, and if they deny for our offered tea/coffee, we didn’t consume it alone in front of visitors/ consumers. But it happens with us in this showroom and we feel bad about this behaviour of the manager. Leave it.
I was informed by the showroom person that they will provide the insurance of vehicle, registration no. Of vehicle etc. the very next day of purchase, and they inform it through phone so as to collect it in time. But till 12 noon of day after tomorrow of the purchase of the vehicle, no intimation received by me. As I call back to ask, they said they don’t know, and inform it after knowing. Later they informed me. I have paid for vehicle as detailed:-
1 Ex showroom- Rs. 56294/-
2 RTO- Rs. 5348/-
3 Insurance- Rs. 1804/-
4 Extended warranty- Rs. 350/-
5 Auxilary- Rs.600/-
6 Accessories- Rs. 1424 &Rs. 2600/-
7 Teflon coating- Rs. 400/-
Total- Rs. 68820/-
Less- Rs. 820/-
Total paid amount Rs. 68000/-
Again I asked for Teflon coating not done till now even after the payment is made by me. They replied as the boy for that work is in leave, so it will be done later after few days, and they will inform for that. As no information received, I called again after two days and they replied for the coating will be performed, as and when I arrived in showroom with the vehicle. The next day when I visited the showroom with the vehicle for the purpose, I was asked to come later for the coating work.
Again when I receive the vehicle insurance, the address is written incorrectly as I made available my address proof ID card copy (AADHAR) and also the address filled by me on the form provided by them. The same incorrect address is processed by them for RTO. When I complaint for this incorrect address, they tried to convince me that it will not the matter for concern. Later they agree to rectify it after my shouting for the matter.
I felt very much tortured and insulted by the above mentioned behaviour of the showroom persons that I have experience within a week. They are ambiguous about explaining the specification of the vehicle or not much interested as it seems, they are neglecting the costumers or their quires, not providing correct information related to vehicle specially after the purchase and not convey the proper information as they promise for that. The showroom persons are engaged in their personal chit chat among themselves and some of them are busy in their personal phone call, further completely neglecting the costumer’s requirement.
I owed Apache RTR purchased in DEC. 2008 from Jain TVS Showroom from Jagdalpur City which is situated in remote area of Chhattisgarh and their way of dealing is far better than this Bhilai showroom.
Recently faced these bad, improper management of the showroom “ODYSSEY TVS”, I will convey these to my nearby people and friends not to become the TVS consumer .
Kindly take the strict action to rectify the same.
Prashant Kumar Agrawal,
working as Assistant Engineer in Chhattisgarh State Government, Electricity Department in Bhilai city.
Mob. No. [protected]

I purchase apache rtr 160 aug 2014 and now last two month i am facing many problem in this bike and i am soo frustrated this bike no one help to solve this problem in tvs service centre ghazipur..plz suggest me how can i do..
Because about 30 litres petrol are waist by overflow pipe leakage..i can change carburater pin but no response..many time clean the carburater n full service do but result is nothing
..mg contact num [protected]

Dear sir, madam,

This is regarding a TVs Jupiter million r model purchased from shrew Ganesh motors chandip.on 4 of august and still no passing. Because he has not made any payments and sale letter is not made. Magnus motors said they have bounced two more cheques worth Rs.100000/-. How come Magnus gives vehicles to substandard sub dealers. Pls look after this matter as to I am going to consumer court at Wednesday and in this am giving it in paper also that TVs subdealers are doing this. If custom er satisfaction matters to TVs then pls do the needful in this matter. First of all why is the dealer not doing any police complaint.