TVS Motor Company Complaints & Reviews

Scooter is not smooth in running and giving jerks while driving in a speed of 40-50 km and engine stops. I have to give choke every time while driving. My scooter is inspected by service centre (Nirmaan tvs, ring road, lucknow) many times and they are unable to solve the problem and now they insist me to take my scooter to other service centre. I have purchased the scooter on 20/06/2016.

Back light for tvs jupiter (Scooty) is not working and have asked the sk tvs showroom, mayapuri, new delhi to replace it as its under warranty. We have been following up with them since last two weeks and they are unable to resolve the issue and are delaying the same by giving excuses. Please look into the matter asap.

My contact # [protected]
Name : lakhan

I am owner of tvs wego hr-51aw-3723 its service was maintained timely by om service center okhla and we have all the service records till date.

About 10 days ago it was creating problem so we took it to om service center okhla and they repaired it by changing magent coil at that time its meter reading was 34695 kilometers after that repairing we run it around 74 kilometers and suddenly its wiring get short and it caught fire. We took it again to om service center but there the service representative told us that fire was caught due to our negligence and we have to bear all the expenses for repairing the internal wiring.

We request you to kindly look in to this matter and ask the om service center to repair the damaged wiring.

Kindly find enclosed images with this complaint

I got my veh no mp20se8810 from saint tvs. There were only two problems the veh was stopping in slow speed & horn was not working. They charged rsa 787 but both problems are still there. I am very honest user of tvs since long but in future i will not buy or get service from ur centre. I am highly unhappy with the services provided by sai & i will never send my veh to them. Actually this veh is being used by my daughter who has to travel a very long distance everyday. If any thing went wrong u people will be responsible for that. I am very berried & will change the both of my veh s in coming months pl be courteous to resolve my problem till then.
Thx

This dealer's sales office & service center services are very pathetic & too too slow. Their manager don't even know whether water for cleaning bikes is available or not. Service books, passing of vehicle and vehicle number are taking more than 1 month to deliver it to customer. I suggest to others not to purchase any vehicle from this showroom & not to give any bike in this service center. Operation team is also very slow. This rushabh dealer is really very bad service provider for tvs bikes. His license of selling bikes must be withdrawn.

I purchase tvs star city plus on 1 may 2016 and submit all the documents but till today i did not received registration of the bike. Many times i ask the dealer for my papers but he did not provide the satisfactory answer to me. The very bad service of the dealer and i promised i don't purchase tvs motors and don't offer any of my friends and family member for that.

My father buy a new tvs zest in nellai tvs thoothukudi (Tamil nadu) before 2 months from the delivery date itself the scooter was started by using of kickstart only the self start was not working properly. The 2nd free service also gets finished but also the problem was not overcome by the service centre. Plz give me a replay with its solution to overcome the problem.

Respected sir/madam

I bought a tvs jupiter from rohtak : s k jain. at the time of bought a jupiter they did not tell about insurance is cash less or not, now my jupiter got on accident in last month therefore they said please deposit the amount of bill which is incur on repair of jupiter and that said amount shall be refundable by insurance company with in 20 to 25 days,
Now my ist compliant, if i bought from dealer and insurance also they why they was not telling me about insurance is cash less or not
And my 2nd complaint is insurance company said that all amount shall be refundable after deducting 10 to 15% scrap value and file charges.

Due to this i have loss two times, 1st my money is blocked and 2nd is scrap value loss
Therefore due to these reason i will never approached to any person for buy your tvs products and also it is like a harassment for the customer

Name: ankit goel
Product: tvs jupiter
Registration no. hr12aa3678
Phone no.[protected]

This complaint i am making with at most frustration of the service quality and behaviour of the staff that is the manager of the alc agency - ariyalur tamil nadu. I have been asked to bring my scooty pet + for paid service today. They said the service can be done today (20.08.2016). But water service cannot be done due to power shutdown at ariyalur. My vehicle service has been done but they charged inclusive of water service (Without water servicing my vehicle). They are asking us to come another day for water service. If they are not water servicing my vehicle, why they are charging for that? On questioning about this, why they are asking us to come on another day? Our time, money, fuel is getting wasted. The alc agency manager way of reply, attitude and behaviour is worst.

Hello
I have booked apache rtr160 with dual disk from rewa madhya pradesh on 31 july 2016. Dealer (BANSAL AUTO AGENCIES) has told me that he will be providing me the bike with in 20 days.Now its 19th august and i have not received bike yet.when i inquired about bike he was not behaving well also told that no such bike is coming.And it will take 5-7 day more to get that bike.

My father bout a tvs jupiter scooty 15 days ago from one of the franchisee showrooms of tvs (Mayank tvs, muzaffarpur). Today evening when he was returning from the market, the scooty broke down. When he called the showroom about this incident, they abruptly said that you take the scooty here. Now, the question is, if a scooty is not working, how would it go to the showroom?

I have purchased 2/6/2016 from maruthi motors First month bike was giving mileage 48 km/ lit to 50km/lit. After one servicing my bike is giving 45km/lit.
When I went for first servicing MARUTHI MOTORS I complained about mileage, but they are telling that TVS SPORTS will give only 50km/lit. mileage.But the thing is my bike is giving 45km/lit.

Series of communications (Emails and invoice attached as supporting documents) done with the dealer - subir udyog ltd, kolkata (Copies of all marked to tvs company also) since last one month regarding refund of excess amount (Rs.[protected]. Provided necessary details and even quotes from honda of similar type of scooter for reference and perusal. Tried my best to substantiate my claim and make the dealer understand. But the dealer has not considered my request for the rationale & justified refund. Please do the needful for getting me the refund asap.

A lot of time and energy went in making the dealer understand the issue but is frustrating and disappointing the dealer and tvs company as well is not ready to consider my justified claim. Please go through the attached mail which is self explanatory.

Now i want refund of excess amount (Rs.[protected] as applicable and an extra amount of rs. 5000 for the agony & mental harassment in pursuing this case continuously since last one month.

I have purchased a vehicle on jan-2016 from prithivi tvs showroom, now vehicle is completed 1500km, two free service completed. Last friday 12/8/16 we went to market and came back to home and stopped the vehicle without any problem, next day morning i have started the vehicle, its not getting start. This is happening third time, last time 21/7/16 for the same problem vehicle have been taken to showroom under breakdown, after analysis they have changed carburetor and the spark plug. I need the detail analysis on the problem and the corrective action from tvs.

I have purchased Apache 160 From AMS Auto Sales Muzammil complex Dodhpur Aligarh on 02/07/16.

There is sound coming from petrol tank and your service man are not catching the sound from where it is coming. And i m complaining this since 15 days.
kindly look into the matter otherwise i will go to the consumer court.

Thanx.
Danish
s/o Mohd.Umar
Hamdard nagar-D
jamalpur road Aligarh

Mob no-[protected]

I purchaged the tvs jupiter zx from sri laxmi motors, mirjalguda, malkajgiri, hyderabad on 03 jul 2016. After existing pd i produced my veh for 1st servicing, but unfortunately i got eng upper layer having lot of rusting which is unacceptable.

I had bought tvs sports bike on 20th
july from kk tvs(RZ-8, old roshanpura ext., Najafgarh new delhi-110043) till that date i had submitted my bike 3 times in tvs service centre due to many problems in my bike.
There is some bulky sound comes from my front socker, the bike is not giving any average from the date of purchase i had filled my tank 3 times or near about 13 litre fuel filled but the bike runs only 290 km only by filling 700rs petrol, the bike pass button does not working, doesnot start without kick, the fuel tank is leaking from yesterday and many more small problem are arising.
I have submitted my bike 3 times in service centre due to which my few problem resolved but the socker continuously making sound and bike doesnot giving mileage where i got my bike yesterday after 3 days they take in the showroom i think no action takes place. While i submitted 2 more time before that.
There only 20 days passed from the date of purchase and these many problems are comes facing to me then what will happen after 2 months or after 2 years. I'm a simple boy and purchased my bike after long days of saving but i got these problem only in few days that i can't afford i'm a working man so i want bike daily to go to my office in the previous 20 days 5-6 days my bike was taken in service centre. I'm facing many problem from my new bike than what expected from this bike when it become 2 year old.
Today i submitted my bike to kk tvs showroom they take my bike and told me to come tomorrow for telling them what issue are arising in the bike so i submitted it forth time in 20 days and they donot gave me replacement bike so i can manage to go to my office.

So i requested you to please look into the matter and help me to resolve my problem whether you exchange my bike or take a return of the bike or repair my new bike completely though the problem doesnot faces again.
My bike deatails are as:
Vehicle no: DL11SM7444
Chassis no: MD625MF57G3F66570
ENGINE no:DF5EG1269517
My recipt no from kk tvs is: 2016-17 NF/ 1124
So, Please please please... help me.

Thank you
Yours faithfully
Parveen

Dear sir / madam i have purchased the apache 160 vehicle in your mandya dealer { PRAYAG MOTORS } on[protected] in the name of Mrs. Sumathi,
and i have avail the first service in that showroom in the month of july on that time i have told to service advisor about the engine sound problem, disk brake not working properly, low pick up, when i told to them they are not ready to agree the problems and they are telling there is no problem in your vehicle but still the problem is persists kindly tell them to solve the problem within 3 days, other wise i will raised another complaint to your nodel officers.
CHASSIS NUMBER - MD634KE4XG2E37703
ENGINE NUMBER - OE4EG2984360
PH NO - [protected]

I bot a tvs apache 160 engine no. 84359 and chasis # e37121 under name mr. Chhatrapal singh from bm auto dehradun on 11th july, 16... I hv complaint several times about the issue in bike but they r least concern about it... I m extremely fed up of it... I bot the bike for my convenience not for pain in my life... Plz get it resolved asap

Contact: [protected]

Gari ke handel se awaj karta hai.isse pahle 15-20 din me 4 bar gari ke handel ka kam hua aur volecer change hua hai.iske bad bhi gari ka handel sahi dhang se kam nahi kar raha hai.