TVS Motor Company Complaints & Reviews

Series of communications (Emails and invoice attached as supporting documents) done with the dealer - subir udyog ltd, kolkata (Copies of all marked to tvs company also) since last one month regarding refund of excess amount (Rs.[protected]. Provided necessary details and even quotes from honda of similar type of scooter for reference and perusal. Tried my best to substantiate my claim and make the dealer understand. But the dealer has not considered my request for the rationale & justified refund. Please do the needful for getting me the refund asap.

A lot of time and energy went in making the dealer understand the issue but is frustrating and disappointing the dealer and tvs company as well is not ready to consider my justified claim. Please go through the attached mail which is self explanatory.

Now i want refund of excess amount (Rs.[protected] as applicable and an extra amount of rs. 5000 for the agony & mental harassment in pursuing this case continuously since last one month.

I have purchased a vehicle on jan-2016 from prithivi tvs showroom, now vehicle is completed 1500km, two free service completed. Last friday 12/8/16 we went to market and came back to home and stopped the vehicle without any problem, next day morning i have started the vehicle, its not getting start. This is happening third time, last time 21/7/16 for the same problem vehicle have been taken to showroom under breakdown, after analysis they have changed carburetor and the spark plug. I need the detail analysis on the problem and the corrective action from tvs.

I have purchased Apache 160 From AMS Auto Sales Muzammil complex Dodhpur Aligarh on 02/07/16.

There is sound coming from petrol tank and your service man are not catching the sound from where it is coming. And i m complaining this since 15 days.
kindly look into the matter otherwise i will go to the consumer court.

Thanx.
Danish
s/o Mohd.Umar
Hamdard nagar-D
jamalpur road Aligarh

Mob no-[protected]

I purchaged the tvs jupiter zx from sri laxmi motors, mirjalguda, malkajgiri, hyderabad on 03 jul 2016. After existing pd i produced my veh for 1st servicing, but unfortunately i got eng upper layer having lot of rusting which is unacceptable.

I had bought tvs sports bike on 20th
july from kk tvs(RZ-8, old roshanpura ext., Najafgarh new delhi-110043) till that date i had submitted my bike 3 times in tvs service centre due to many problems in my bike.
There is some bulky sound comes from my front socker, the bike is not giving any average from the date of purchase i had filled my tank 3 times or near about 13 litre fuel filled but the bike runs only 290 km only by filling 700rs petrol, the bike pass button does not working, doesnot start without kick, the fuel tank is leaking from yesterday and many more small problem are arising.
I have submitted my bike 3 times in service centre due to which my few problem resolved but the socker continuously making sound and bike doesnot giving mileage where i got my bike yesterday after 3 days they take in the showroom i think no action takes place. While i submitted 2 more time before that.
There only 20 days passed from the date of purchase and these many problems are comes facing to me then what will happen after 2 months or after 2 years. I'm a simple boy and purchased my bike after long days of saving but i got these problem only in few days that i can't afford i'm a working man so i want bike daily to go to my office in the previous 20 days 5-6 days my bike was taken in service centre. I'm facing many problem from my new bike than what expected from this bike when it become 2 year old.
Today i submitted my bike to kk tvs showroom they take my bike and told me to come tomorrow for telling them what issue are arising in the bike so i submitted it forth time in 20 days and they donot gave me replacement bike so i can manage to go to my office.

So i requested you to please look into the matter and help me to resolve my problem whether you exchange my bike or take a return of the bike or repair my new bike completely though the problem doesnot faces again.
My bike deatails are as:
Vehicle no: DL11SM7444
Chassis no: MD625MF57G3F66570
ENGINE no:DF5EG1269517
My recipt no from kk tvs is: 2016-17 NF/ 1124
So, Please please please... help me.

Thank you
Yours faithfully
Parveen

Dear sir / madam i have purchased the apache 160 vehicle in your mandya dealer { PRAYAG MOTORS } on[protected] in the name of Mrs. Sumathi,
and i have avail the first service in that showroom in the month of july on that time i have told to service advisor about the engine sound problem, disk brake not working properly, low pick up, when i told to them they are not ready to agree the problems and they are telling there is no problem in your vehicle but still the problem is persists kindly tell them to solve the problem within 3 days, other wise i will raised another complaint to your nodel officers.
CHASSIS NUMBER - MD634KE4XG2E37703
ENGINE NUMBER - OE4EG2984360
PH NO - [protected]

I bot a tvs apache 160 engine no. 84359 and chasis # e37121 under name mr. Chhatrapal singh from bm auto dehradun on 11th july, 16... I hv complaint several times about the issue in bike but they r least concern about it... I m extremely fed up of it... I bot the bike for my convenience not for pain in my life... Plz get it resolved asap

Contact: [protected]

Gari ke handel se awaj karta hai.isse pahle 15-20 din me 4 bar gari ke handel ka kam hua aur volecer change hua hai.iske bad bhi gari ka handel sahi dhang se kam nahi kar raha hai.

We have purchased jupiter million in addition scooter from vijay motors, talegaon dabhade, pune. We have booked the vehicle on 20th june, we have handover scooter on 10th july, we have paid all payment but till date don't have any document with us (Only payment receipt with us).

Another thing is that today 9th august we have done first servicing and paid rs. 360 against name of oil changes. Running km is only 117 km.

I don't know where/how we will get documents. Can u help us on this.

Sir, i purchase one tvs xl 100 from your tvs showroom at jhunjhunu from somra tvs. I paid rs 36000 in cash without registration. Somra tvs give me bill of rs 32280 of xl 100 ans rs 1244 of insurance. They tell me rs 1060 of accessories but not give any bill. When i calculate this amount it will be rs 34584. I am not satisfy with him please satisfy to me and oblige
Manish agarwal
Jhunjhunu
Mob no [protected]

Our VEHICLE NO TN 06 Q 2923 Vehicle purchased on 19th october 2015, from Ramkay Agencies, Adyar.

Service problem Vehicle giving lot of problem required Extended Warranty service.

SOLUTION REQUIRED OUR CONTACT NO [protected].

Regards,
K.Arunmozhi
SUPREME COMPUTERS.

I have one year old Jupiter . After 3rd service self is not work . T V S service provider are not able to overcome that problem. So please suggest me to overcome this service .
I think purchase of T V S Jupiter Scotty is biggest mistake in my life.

I have directly informed you that my bike appece180 hr35l2175 which was 4th serviced from service centre narnaul dtd 06/08/2016. Engine cover broken during service by the employee tvs. Engine cover rs 900 paid by me of replace engine cover. Head light switch not work properly. I was request mach to change switch but they not change switch

Hi,

I referred a friend for a TVs Jupiter model as I too have one and obtained a code [protected]RF1 after calling customer care.
The vehicle was purchased a TVs showroom Ulsoor Bangalore.
It was purchased on 26th July.
The representative told me that the points would get credited once an invoice is generated but nothing happened.
To buy in sometime he just took down the referral number and did not do anything.why a refer a friend programme is required if the dealer takes it so casually.
A Royal wine color Jupiter was bought and after billing is done we were shocked that he hands over a black seat cover saying that is what they have.should not it be in brown color to match the color.over-all it was a bad experience and we felt taken for a ride after billing was done.
You can reach me on [protected]@gmail.com

Thanks
Arun

Respected sir/madam,

My self vikas sharma and working as am it engineer in private company at samalka, new delhi. I bought new bike tvs apache 180rtr from yash motor, samalka in amount rs. 90000/- by cash on[protected]. At the time of purchasing submitted below documents.

1. Sbi bank passbook photocopy.
2. Rent agreement of correspondence address.
3. 1 passport size photo.

Yash motor given me delivery & cash receipt that time, give surety to me by miss jyoti & they will submitted my docs to rto for rc and rc will deliver to you within a month.
On 9-7-2016 i parked my bike in front of my office around 8:20pm but around 2:50 i went out after lunch & found bike was not there. At same time i called to police on 100 number for logged the complaint and side by side informed to bharti axa insurance company on customer care (Claim id: c1065488). After that as per police guidelines i logged the online fir for same (Fir: 020202).
Next day i visited to kapashera police state to know my case will be assigned to whom then police will provide me system generated fir and case allotted to mr. Kartar singh. That time police asked me to submit all require documents for find the bike (I. E: insurance copy, cash receipt and invoice etc.) but i was not carried any invoice of bike then i visited to yash motor & chase for invoice of bike.
After my request yash motor provided me invoice with the name of kk automobile, nagloi-delhi. I shocked and asked to them why you are given me another dealer name invoice then miss jyoti said we are not dealer. And also till time they are not submit my documents in rto office & manipulate me continuously after asking by me “ sir your docs are submitted but slip not received yet and within 2-3 days you will received the number plate”.
I collect the invoice and submitted to police for proceed the case.
My concern is that as a customer i purchase bike first time in delhi & before stolen i was not much aware about rule of transport & seller/dealer is not guide me for same.
1. Without hsnp no any vehicle will be out.
2. Within 2-3 days fee deposit in rto and provide to customer.
3. No any vehicle will not run on road with temp number.
Yash motor not guide me and only sale bike with tc number dl-tc-0515. And provide rto slip on 12-7-16 after stolen and after 18 days again asking me for submit below docs regarding rc process. I submitted again in yash motor on 2-8-16.
1. Aadhar card copy.
2. Rent agreement of correspondence address.
3. Electricity bill copy of landlord
4. 1 passport size photo.

Currently mr. Ashish ([protected]) is handling my case from tvs company side and manmeet kaur ([protected]) from bharti axa for insurance claim. Insurance company denied to claim due to non-deposit temp rc of bike which is not provided by yash motor.

Please take action on yash motor/kkautomobile & help to recover my money.

Dear tvs
5 years ago we bought a tvs wego. We were very happy with it. But this changed. Every time we bring it to prakalpa motors, gadag they replace some expensive parts, and charge a lot of money. Then a few days later the bike has either the same problem again, or a new one. It seems they are completely incompetent. For example a week ago we brought it for repair, probably dirty carburetor and air filter. Now one week later it doesn't start anymore. We brought it there again. The first thing thety say is that the battery is empty and it doesn't work with empty battery. About two years ago we brought it there for repair. Two days later some wires shorted and burnt through. They then replaced all wires and presented us a very high bill. We had even more problems with this shop... I request that you cancel their official dealership as long as they did not send all their personnel to a thorough training until they are qualified to repair bikes.
Thank you.

When i buy tvs xl 100 in show room using my credit card. They said to use the card in near by jewellery they will transfer to them i accept it and use my card. After 10 days they call me and said they recive only 37000 and balance 900 is not received. So they force me to pay the amount or else we won't provide u rc book but the amount is transfer from my account. How can i pay that amount

I have scooty teenz purchsed on 09.12.2007, now the vehicle front wheel and back wheel suspension is not working properly. When enquired with tristar, jeevanbimanagar service center, it was told that the shock absorbers have failed and not available. Manufacturing of spares for this vehicle is stopped by the company. It is regretted to know that how a company like tvs can stop manufacturing spares even before completion of 10 years. I want this problem be addressed.
Prasanna
Bangalore
Ph no. [protected]

Dear team
I visited two dealers yesterday at satna both were non supportive,
As the ex-showroom price is also differ and they are forcing customers to buy accecories, extended warranty, insurance, vehicle registration etc from them only.
My question is why this is going on?
Tvs motors is such a reported brand but due to these such miscreants its impacting bad.
Please forward this to the concerned department and resolve the issue.

To,


Dear job seeker,


Your cv received from www.gorightjob.com, it's short-listed in our company for engineering department. With reference to your email regarding the job of engineering, i am happy to inform you 02/08/2016 and 04/08/2016 at our head office or regional office. Our opening's in manufacturing or, production, designing, quality, billing and planning department.

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