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TVS Motor Company Complaints & Reviews

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S
shahbazkhan001
from Jaipur, Rajasthan
Aug 16, 2016
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Address: Aligarh, Uttar Pradesh, 202002
Website: tvs.com

I have purchased Apache 160 From AMS Auto Sales Muzammil complex Dodhpur Aligarh on 02/07/16.

There is sound coming from petrol tank and your service man are not catching the sound from where it is coming. And i m complaining this since 15 days.
kindly look into the matter otherwise i will go to the consumer court.

Thanx.
Danish
s/o Mohd.Umar
Hamdard nagar-D
jamalpur road Aligarh

Mob no-[protected]
TVS Motor Company customer support has been notified about the posted complaint.
Aug 14, 2016
sanketi's response
TVS Motor Company — Colletction



Aap ke collection department sunday ko bhi start rehta hai wo log sunday ko bhi call karke paresan karte hai so please tell him don't call holiday time
Aap ke collection department sunday ko bhi start rehta hai wo log sunday ko bhi call karke paresan karte hai so please tell him don't call holiday time
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    A
    Abhya Mohanty
    from Surat, Gujarat
    Aug 14, 2016
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    Address: 500056

    I purchaged the tvs jupiter zx from sri laxmi motors, mirjalguda, malkajgiri, hyderabad on 03 jul 2016. After existing pd i produced my veh for 1st servicing, but unfortunately i got eng upper layer having lot of rusting which is unacceptable.
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      Parveen lamba
      Aug 13, 2016
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      Address: New Delhi, Delhi, 110043
      Website: www.tvsmotor.com

      I had bought tvs sports bike on 20th
      july from kk tvs(RZ-8, old roshanpura ext., Najafgarh new delhi-110043) till that date i had submitted my bike 3 times in tvs service centre due to many problems in my bike.
      There is some bulky sound comes from my front socker, the bike is not giving any average from the date of purchase i had filled my tank 3 times or near about 13 litre fuel filled but the bike runs only 290 km only by filling 700rs petrol, the bike pass button does not working, doesnot start without kick, the fuel tank is leaking from yesterday and many more small problem are arising.
      I have submitted my bike 3 times in service centre due to which my few problem resolved but the socker continuously making sound and bike doesnot giving mileage where i got my bike yesterday after 3 days they take in the showroom i think no action takes place. While i submitted 2 more time before that.
      There only 20 days passed from the date of purchase and these many problems are comes facing to me then what will happen after 2 months or after 2 years. I'm a simple boy and purchased my bike after long days of saving but i got these problem only in few days that i can't afford i'm a working man so i want bike daily to go to my office in the previous 20 days 5-6 days my bike was taken in service centre. I'm facing many problem from my new bike than what expected from this bike when it become 2 year old.
      Today i submitted my bike to kk tvs showroom they take my bike and told me to come tomorrow for telling them what issue are arising in the bike so i submitted it forth time in 20 days and they donot gave me replacement bike so i can manage to go to my office.

      So i requested you to please look into the matter and help me to resolve my problem whether you exchange my bike or take a return of the bike or repair my new bike completely though the problem doesnot faces again.
      My bike deatails are as:
      Vehicle no: DL11SM7444
      Chassis no: MD625MF57G3F66570
      ENGINE no:DF5EG1269517
      My recipt no from kk tvs is: 2016-17 NF/ 1124
      So, Please please please... help me.

      Thank you
      Yours faithfully
      Parveen
      TVS Motor Company customer support has been notified about the posted complaint.
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        S
        ssumanth
        from Bengaluru, Karnataka
        Aug 13, 2016
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        Address: Mandya, Karnataka, 571401

        Dear sir / madam i have purchased the apache 160 vehicle in your mandya dealer { PRAYAG MOTORS } on[protected] in the name of Mrs. Sumathi,
        and i have avail the first service in that showroom in the month of july on that time i have told to service advisor about the engine sound problem, disk brake not working properly, low pick up, when i told to them they are not ready to agree the problems and they are telling there is no problem in your vehicle but still the problem is persists kindly tell them to solve the problem within 3 days, other wise i will raised another complaint to your nodel officers.
        CHASSIS NUMBER - MD634KE4XG2E37703
        ENGINE NUMBER - OE4EG2984360
        PH NO - [protected]
        TVS Motor Company customer support has been notified about the posted complaint.
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          S
          Sandy955
          from Delhi, Delhi
          Aug 11, 2016
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          Address: Dehradun, Uttarakhand, 248001
          Website: tvsmotor.com

          I bot a tvs apache 160 engine no. 84359 and chasis # e37121 under name mr. Chhatrapal singh from bm auto dehradun on 11th july, 16... I hv complaint several times about the issue in bike but they r least concern about it... I m extremely fed up of it... I bot the bike for my convenience not for pain in my life... Plz get it resolved asap

          Contact: [protected]
          TVS Motor Company customer support has been notified about the posted complaint.
          Aug 23, 2016
          Updated by Sandy955
          Dear

          This mail is to apprise you of the harrasment that has been meted out to me for no fault of mine by TVS motors.

          TVS motors have treated me like an imbecile the account of which is mentioned below for your referrence.

          My father bought a bike from BM Auto Dehradun on July 11th 2016. With high expectations the bike was bought from BM AUTO (TVS

          Bike Showroom) DEHRADUN (Apache RTR 160) Engine Number 84359, Chasis Number E37121 thinking the bike would perform as

          promised by TVS. However after just 300 kms of the bike being driven it started creating problems.
          The Engine of the bike started overheating.I had to run to and fro the TVS workshop at NEW GS TVS ENTERPRISES VIJAYNAGAR

          GHAZIABAD.
          It created a lot of problems for me since I being employed have to cater to my organizational needs as well and was running

          really short of time. But the service manager at NEW GS TVS ENTERPRISES VIJAYNAGAR GHAZIABAD made me visit their place 5

          times without any resolution being provided and my bike is still facing the same problem. This has created a lot of problems

          in my personal as well as professional life since I had to spend a lot of time trying to get an issue fixed which is not my

          fault and at the same time not getting any resolution yet from the service centre has resulted in me being emotionally

          overtaken by grief.

          I beg you to take a moment out and try and feel for a common man who buys a vehicle from a reputed company with the

          expectation that would make life simpler and easier however in my case that has resulted in me, the consumer, being mentally

          harrased by the company and the situation has further led to me almost losing my job since the service centre made me run 5

          times after them for fixing an issue that should not have occured in the first place and have not provided any resolution

          yet.

          I Request you to kindly look into the matter and help me out since TVS seem to have turned a deaf ear to my repeated pleas.
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            R
            rahul.rk
            Aug 10, 2016
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            Address: Patna, Bihar, 800026
            Website: TVS MOTOR COM.LTD.

            Gari ke handel se awaj karta hai.isse pahle 15-20 din me 4 bar gari ke handel ka kam hua aur volecer change hua hai.iske bad bhi gari ka handel sahi dhang se kam nahi kar raha hai.
            Aug 10, 2016
            Updated by rahul.rk
            Aug 10, 2016
            Updated by rahul.rk
            Aug 10, 2016
            Updated by rahul.rk
            Handel problem
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              U
              Ulhas35
              from Pune, Maharashtra
              Aug 9, 2016
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              We have purchased jupiter million in addition scooter from vijay motors, talegaon dabhade, pune. We have booked the vehicle on 20th june, we have handover scooter on 10th july, we have paid all payment but till date don't have any document with us (Only payment receipt with us).

              Another thing is that today 9th august we have done first servicing and paid rs. 360 against name of oil changes. Running km is only 117 km.

              I don't know where/how we will get documents. Can u help us on this.
              TVS Motor Company customer support has been notified about the posted complaint.
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                A
                agarwalmanish
                from Jodhpur, Rajasthan
                Aug 9, 2016
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                Address: Jhunjhunu, Rajasthan

                Sir, i purchase one tvs xl 100 from your tvs showroom at jhunjhunu from somra tvs. I paid rs 36000 in cash without registration. Somra tvs give me bill of rs 32280 of xl 100 ans rs 1244 of insurance. They tell me rs 1060 of accessories but not give any bill. When i calculate this amount it will be rs 34584. I am not satisfy with him please satisfy to me and oblige
                Manish agarwal
                Jhunjhunu
                Mob no [protected]
                TVS Motor Company customer support has been notified about the posted complaint.
                Jupiter is not giving mileage even after 4 continues servicing from workshop.very disappointed. Lost my faith on tvs
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                  K
                  K.Arunmozhi
                  from Chennai, Tamil Nadu
                  Aug 9, 2016
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                  Address: Chennai, Tamil Nadu, 600008
                  Website: TVS

                  Our VEHICLE NO TN 06 Q 2923 Vehicle purchased on 19th october 2015, from Ramkay Agencies, Adyar.

                  Service problem Vehicle giving lot of problem required Extended Warranty service.

                  SOLUTION REQUIRED OUR CONTACT NO [protected].

                  Regards,
                  K.Arunmozhi
                  SUPREME COMPUTERS.
                  Aug 09, 2016
                  Updated by K.Arunmozhi
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                    M
                    mukesh00027
                    Aug 9, 2016
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                    Address: 174303

                    I have one year old Jupiter . After 3rd service self is not work . T V S service provider are not able to overcome that problem. So please suggest me to overcome this service .
                    I think purchase of T V S Jupiter Scotty is biggest mistake in my life.
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                      Raju sonu
                      from Noida, Uttar Pradesh
                      Aug 6, 2016
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                      Address: Mahendragarh, Haryana
                      Website: appace

                      I have directly informed you that my bike appece180 hr35l2175 which was 4th serviced from service centre narnaul dtd 06/08/2016. Engine cover broken during service by the employee tvs. Engine cover rs 900 paid by me of replace engine cover. Head light switch not work properly. I was request mach to change switch but they not change switch
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                        A
                        Arun parthasarathy
                        from Pathanamthitta, Kerala
                        Aug 4, 2016
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                        Address: Bangalore, Karnataka, 560075

                        Hi,

                        I referred a friend for a TVs Jupiter model as I too have one and obtained a code [protected]RF1 after calling customer care.
                        The vehicle was purchased a TVs showroom Ulsoor Bangalore.
                        It was purchased on 26th July.
                        The representative told me that the points would get credited once an invoice is generated but nothing happened.
                        To buy in sometime he just took down the referral number and did not do anything.why a refer a friend programme is required if the dealer takes it so casually.
                        A Royal wine color Jupiter was bought and after billing is done we were shocked that he hands over a black seat cover saying that is what they have.should not it be in brown color to match the color.over-all it was a bad experience and we felt taken for a ride after billing was done.
                        You can reach me on [protected]@gmail.com

                        Thanks
                        Arun
                        TVS Motor Company customer support has been notified about the posted complaint.
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                          V
                          Vikasrupa
                          from New Delhi, Delhi
                          Aug 3, 2016
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                          Address: New Delhi, Delhi, 110037

                          Respected sir/madam,

                          My self vikas sharma and working as am it engineer in private company at samalka, new delhi. I bought new bike tvs apache 180rtr from yash motor, samalka in amount rs. 90000/- by cash on[protected]. At the time of purchasing submitted below documents.

                          1. Sbi bank passbook photocopy.
                          2. Rent agreement of correspondence address.
                          3. 1 passport size photo.

                          Yash motor given me delivery & cash receipt that time, give surety to me by miss jyoti & they will submitted my docs to rto for rc and rc will deliver to you within a month.
                          On 9-7-2016 i parked my bike in front of my office around 8:20pm but around 2:50 i went out after lunch & found bike was not there. At same time i called to police on 100 number for logged the complaint and side by side informed to bharti axa insurance company on customer care (Claim id: c1065488). After that as per police guidelines i logged the online fir for same (Fir: 020202).
                          Next day i visited to kapashera police state to know my case will be assigned to whom then police will provide me system generated fir and case allotted to mr. Kartar singh. That time police asked me to submit all require documents for find the bike (I. E: insurance copy, cash receipt and invoice etc.) but i was not carried any invoice of bike then i visited to yash motor & chase for invoice of bike.
                          After my request yash motor provided me invoice with the name of kk automobile, nagloi-delhi. I shocked and asked to them why you are given me another dealer name invoice then miss jyoti said we are not dealer. And also till time they are not submit my documents in rto office & manipulate me continuously after asking by me “ sir your docs are submitted but slip not received yet and within 2-3 days you will received the number plate”.
                          I collect the invoice and submitted to police for proceed the case.
                          My concern is that as a customer i purchase bike first time in delhi & before stolen i was not much aware about rule of transport & seller/dealer is not guide me for same.
                          1. Without hsnp no any vehicle will be out.
                          2. Within 2-3 days fee deposit in rto and provide to customer.
                          3. No any vehicle will not run on road with temp number.
                          Yash motor not guide me and only sale bike with tc number dl-tc-0515. And provide rto slip on 12-7-16 after stolen and after 18 days again asking me for submit below docs regarding rc process. I submitted again in yash motor on 2-8-16.
                          1. Aadhar card copy.
                          2. Rent agreement of correspondence address.
                          3. Electricity bill copy of landlord
                          4. 1 passport size photo.

                          Currently mr. Ashish ([protected]) is handling my case from tvs company side and manmeet kaur ([protected]) from bharti axa for insurance claim. Insurance company denied to claim due to non-deposit temp rc of bike which is not provided by yash motor.

                          Please take action on yash motor/kkautomobile & help to recover my money.
                          TVS Motor Company customer support has been notified about the posted complaint.
                          My number is [protected]/[protected]
                          Dear Vikas, we apologize for the inconvenience caused. We have forwarded this matter to the concerned team, they will surely look into this matter & shall connect with you soon. Thanks.
                          Mr. Anuj srivastva ([protected]) called me & give me surety to resolve my issue and refund my claim to my account, he also asked me about my bank detail for transfer money but till now i have no received any positive response. So please let me know the procedure to claim otherwise i'll move in court by tomorrow afternoon.

                          Regards:
                          Vikas Sharma
                          Dear Vikas, we will check with the team & shall update you soon. Thanks.
                          Vikasrupa's [Complaint's author] reply, Aug 16, 2016
                          All you are farud & anuj want to transfer money my account to his account, share you company address & contact number.
                          Dear Vikas, our team member Anindita has already shared the repudiation letter vide mail dated 29.08.2016. Let us know in case of any concern. Thanks
                          Kindly share the email id from which id you sent the mail, i have all evidence against ur team, voice recording, text & email from fraud.
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                            T
                            t38923075
                            Aug 3, 2016
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                            Address: 582101

                            Dear tvs
                            5 years ago we bought a tvs wego. We were very happy with it. But this changed. Every time we bring it to prakalpa motors, gadag they replace some expensive parts, and charge a lot of money. Then a few days later the bike has either the same problem again, or a new one. It seems they are completely incompetent. For example a week ago we brought it for repair, probably dirty carburetor and air filter. Now one week later it doesn't start anymore. We brought it there again. The first thing thety say is that the battery is empty and it doesn't work with empty battery. About two years ago we brought it there for repair. Two days later some wires shorted and burnt through. They then replaced all wires and presented us a very high bill. We had even more problems with this shop... I request that you cancel their official dealership as long as they did not send all their personnel to a thorough training until they are qualified to repair bikes.
                            Thank you.
                            TVS Motor Company customer support has been notified about the posted complaint.
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                              Sabarinathan Raja
                              from Pattukkottai, Tamil Nadu
                              Aug 3, 2016
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                              Address: Tiruvannamalai, Tamil Nadu, 635207

                              When i buy tvs xl 100 in show room using my credit card. They said to use the card in near by jewellery they will transfer to them i accept it and use my card. After 10 days they call me and said they recive only 37000 and balance 900 is not received. So they force me to pay the amount or else we won't provide u rc book but the amount is transfer from my account. How can i pay that amount
                              TVS Motor Company customer support has been notified about the posted complaint.
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                                scooter
                                from Bengaluru, Karnataka
                                Aug 3, 2016
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                                Address: 560075

                                I have scooty teenz purchsed on 09.12.2007, now the vehicle front wheel and back wheel suspension is not working properly. When enquired with tristar, jeevanbimanagar service center, it was told that the shock absorbers have failed and not available. Manufacturing of spares for this vehicle is stopped by the company. It is regretted to know that how a company like tvs can stop manufacturing spares even before completion of 10 years. I want this problem be addressed.
                                Prasanna
                                Bangalore
                                Ph no. [protected]
                                TVS Motor Company customer support has been notified about the posted complaint.
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                                  Mohit Sukheja
                                  Aug 3, 2016
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                                  Address: 485001

                                  Dear team
                                  I visited two dealers yesterday at satna both were non supportive,
                                  As the ex-showroom price is also differ and they are forcing customers to buy accecories, extended warranty, insurance, vehicle registration etc from them only.
                                  My question is why this is going on?
                                  Tvs motors is such a reported brand but due to these such miscreants its impacting bad.
                                  Please forward this to the concerned department and resolve the issue.
                                  TVS Motor Company customer support has been notified about the posted complaint.
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                                    Maverick Rajveer Singh Rajput
                                    Aug 2, 2016
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                                    Offer letter

                                    Address: Ludhiana, Punjab, 141003
                                    Website: www.gorightjob.com

                                    To,


                                    Dear job seeker,


                                    Your cv received from www.gorightjob.com, it's short-listed in our company for engineering department. With reference to your email regarding the job of engineering, i am happy to inform you 02/08/2016 and 04/08/2016 at our head office or regional office. Our opening's in manufacturing or, production, designing, quality, billing and planning department.

                                    Information...
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                                    bvanathy
                                    from Delhi, Delhi
                                    Aug 2, 2016
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                                    Address: 625021
                                    Website: www.consumercomplaints.in

                                    I had bought TVS scooty zest 110 on February-2016 from shakthi shivam Motors in nagamalai pudhukottai. within 20 days i have the complaint of starting trouble and on slow speed the bike will automatically off.service provider take it for service after service within one or two day the same thing will happen up to yet the service provider can not correctly solve the problem.they take it for three times service for the same problem.i request you to notice this and kindly take action.
                                    TVS Motor Company customer support has been notified about the posted complaint.
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                                      ajit7900
                                      from New Delhi, Delhi
                                      Aug 1, 2016
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                                      Address: Amravati, Maharashtra, 444604

                                      I was servicing my vehicle before one month but servicing not well so iam now facing pick-up problem
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