TVS Motor Company Complaints & Reviews

Bought this bike in November 2015 in Haryana from bulland motors Gurgaon.After the first service the bike is producing weird noise near engine and front disc. I asked the service guy to repair it but no result it's been 3 services since then but every time noise is getting louder.I am really disappointed with the service. Please take appropriate action otherwise I will have to register a complaint in consumer court. No body is listening in Service centre.

My name is navee kumar and i purchase a tvs sport (White blue) from s. K jain motores. Today i came to service of my bike in agency and share problem with tvs team that my bike tyres is leakage and mechanic was agree and provide me a letter to check that but unfortunately engineer was not there and ask me to come om monday. I am so upset that my newly bike tyres are leaking and engineer is not available so i am not feeling better for this service.
Mobile no [protected]
My id is naveen. [protected]@gmail.com

I purchased star city plus during february from versha motors, vanuvampet, madipakkam. From the date on which i purchased the vehicle it is giving ttroble. Eg. Starting problem, in riding more than 30 kms. Turned up to the company a number of times. The sales coy. Versha motors always turning their deaf air to me and no response was given to my number of visit. No responsible person is meeting me. Finally as the vehicle is not road worthy, i have admitted the vehicle on 3rd morning with the promise to take delivery on 4th june. It was not delivered on the said date and my repeated request ended in vain. The service adviser one thiru ragavan gave vague replyreply to my request. Finqally it is understand thqat they people are unable to attend the problem and the actual problem is unexplained
It is therefore requesfed that the vehicle may please be replace by a ne one since being the seneor citizen cannot run the problematic vehicle

I bought tvs Jupiter on 24/06/2016, the basics of it give me more average than activate. As advertised ment of company jupiter give 62km average. So I bought it, but still i not got this average. On the every service I complain delar about it, but I not got more of 50 in delar explanation.
Naw what i do?
Go for consumer Forum or?
Last service before it's give me just 35km/lit.

Sub:- smart card / r. C. Book not received.
Ref:- tvs wego registration no wb24af6304.

I suman nag roy have bought a two wheeler tvs wego (Registration no. Wb 24 af6304) on 14th aug, 2015 from shaw tvs sub delear, name shaw auto centre, 108/110 b. T. Road, kolkata 700108 (I. S. I. Bus stop) area dunlop & it has been registered at barackpore rto on 15.09.2015. But still i have not received my smart card / r. C. Book. I visited & phoned several time to the showroom, but they give me different excuses time to time like smart card is not available at barackpore rto / puja vacation offciers are not available, the last one is all officers are busy for election duty. Last saturday that is 28/05/2016 i have visited shaw tvs main delear, titagarh on their request to short out (I have write a letter to arto for not received the smart card) the problem & they have taken seven days, but still i have not received any positive reply from their end. As per government vehicle act the smart card / r. C. Book should be delivered within 45 days to 60 days to the owner of the vehicle after registration date. Then why they don't give the same to me, already it has been delay more that eight months...
Also i have complaint to your head office on 18.05.2016 vide call ref no. 40411 & your customer care department also update to me the problem will be shorted out within seven working days... Which is completed...
Kindly look into the matter urgently.

Thanks
Suman nag roy
Ponne no.[protected]
145/a ashokegarh east
Dunlop
Kolkata - 700108.

Respected sir/m'am
I have bought tvs jupiter on 14th april 2016 from sadichha auto bambawade taluka shahuwadi dist kolhapur. It's time for 1st servicing. I had gone to your ratnagiri tvs service centre at trp (Ktm) which address was told by same dealer when i had told that i am going to use that jupiter at ratnagiri. But i learnt that ratnagiri tvs sevrice centre is not authorised now and stopped giving free services. While buying jupiter if dealer had cleared about it i can buy another bike instead of jupiter.
Another thing is your this dealer is not paying attention towards our problems. 2 months will pass on this 14th june 2016, till haven't number and passing procedure. It's total cheating me.
Kindly pay attention towards this problems and please sort out it early.
Yours faithfully
Amruta kumbhar

I gave my apache rtr 180 for service n i was there only whole time ... First of all poor staff .. Got no manners to talk and staff keeps abusing and the manager no help being provided by him.. Ok after standin 3 hours finally my bike. Rdy...then staff lady came to me and said to pay bill...gave me rough slip to pay amount 1030 rs. I asked for bill ..to the counter. He said to go ask lady there ok np i went there lady said go ask manager ok i went therr n asked him he said due to some reason we cannot provide u bill. There staff everyone behaviour poor. Is that a customer satisfaction or you give ur customers pain? After getting rdy i took my bike n lefted from there .. I nearly got accident my bike stopped .. I was half way home not getting start givin jerks ... Took my bike walkin.. Is that a customer satisfaction? No responsibilty of them to test bike and hand over to customers? I dont know if any action wud be taken or you respect ur customers but its my duty to tell what problems i faced.. Thankyou

I completed 4 th free servicing of my jupiter vehicle bearing a no. TS 02 EH 6970 on the date: 01/05.2016. But, at the work shop, they hadn't inspect the vehicle properly and they even didn't clean the electric plug and caburator properly.so, it is not running properly and frequently stops on the road and didn't get start for a long time.we consulted a private mechanic to solve the problem which was accuring frequently amidst of the road.most of the TVS bikes riders are women, they are unable to solve the problem when it suddenly stops on the road. so, i request you to take proper measures not to happen this kind of improper service again.
note; i called adarsha TVS show room work shop at 9.25 on the date 03/06/2016 to register a complaint, but nobody is lifting the phone.

I purchased TVS STAR City+ from Priyanka TVS at Panvel Navi Mumbai on 20th August 2015.

After 2 month they give me RTO passing receipt with bike no MH46 AQ5732, after 2 month when I not received the RC Book then I visited to RTO office and come to know that dealer has not made the payment of road tax.

Then I went to dealer office, Priyanka TVS told me that they will solve the matter and will arrange RTO passing again.
Regularly I am visiting to their office in Panvel but they people are not responding saying that you use the bike and will arrange the RTO paper when it will be available.
I am doing followup with them form last 9 month for RTO passing paper, Because of this issue I am not able to use my bike.

I hope that TVS Motor team will help me to solve the issue.

Thank you.

With Regards,
Sheopratap Singh
Mob +91 [protected]

Hi

Today my TVS Wego given for service to Ms Lakshmi TVS OMR Okiyyampet.
Service center taken my service coupon and got reply on noon and my 5th service already availed it should be charged .
I have not yet serviced and availed 5th service . I have a few queries on that .

My vehicle on 12 th month only how would claimed before 12 th month 5 th service

I have a service coupon with me without coupon how would taken 5th service .

It really hurting me for that reason service center not service my vehicle.
My number [protected]

I request your attention to resolve my issue since vehicle required on my daily activities and mean time not ready to pay the service charge as having 5th service free .
Thanks .

Respected sir/madam,
I have received mail which i am forwarding...Indicating the interview call from your company mail : [protected]@tvsmotor.com. But it's source ip is not from your organization... I think its fraud mail.. Can you please check the details regarding that... Please help me...

Thanks & regards,
Santosh more
Phn no : +91-[protected]

Mail content :
- forwarded message —...

Hi team, in pune sangvi your subdealer name teerth motor owner name is Sachin Jindal is doing the mental Harsement of the customer. Already when activa was booked Jupiter was given and also he is not giving the papers of Jupiter on time. For processing it takes 12-15 days and still it has been month still papers are not given.

Pls do cancel the dealership of hin

When i buyed a scooty pep+ it was working good but after one year it has lots of problem i am facing. Tvs serving is not satisfactory i came to vickey tvs in darbhanga no response where taken i was very upsat...please check all reveiw about scooty and service centre...
Vicky tvs doesnt shows any coustmers support .vicky tvs is destroying your company it has lots of problem.so please look after that and call me [protected]

I Registered Naukri for my jobs. One day i receive a call In that call "We are talking from TVS Company we selected you for our marketing role... "
2 days after i receive a call " We need to give advance for our new branch in erode. so i put money to your account then you go and produce the advance amount. i received money and produce to the person who they said..
2 days after i call to him for need to know the details of my role. but the mobile number was Switched off and Not Reachable...
[protected]
[protected]

Sir, i had purchased tvs jupiter from priyanka motors, panvel (410206) on 18 feb 2014. Till now dated 30 may 2016 i have not received legal registration documents of vehicle from priyanka motors. Details: purchaser: nilesh b chaudhari purchase date: 18 feb 2014 engine number: 77717 chasis no: 85725 sales person: mr. Mhatre i cannot use the vehicle on road without legal documents due to which i am unable to service my vehicle since 20 months. Please resolve my issue. Regards nilesh [protected]

I've taken my tvs jupiter to the the shelar tvs service center, balaji nagar, pune on 29-may. There i've been charged for 'oil supplement' along with 'consumable' and 'engine oil'.
I've seen, at few other tvs authorized service stations (Like one in bibwewadi, pune), this 'oil supplement' is not part of servicing and also not taken into bill.
Is this oil supplement is mandatory?
Why shelar tvs is by default adding this item and charging to every person who is coming for free servicing.
Also, as per 'free service coupon', labor charges are free but still amount of rs. 50 is taken under the heading 'consumable'.? Along with vat, service tax, and sbc on all the above mentioned items.
Request you to look into this matter and update.

Thanks

Sir,
Some few year back, i bought a tvs jupiter scooter from a dealer named vijay tvs, chidambaram. At the time of purchase, they promised proper support from their side. Last week, crankshaft of my scooter made trouble so they insisted to change it... We expected the service centre to bear the cost of the component as it was an internal failure. Plse note it all happened within the warranty period.. Finally they accepted to bear the cost but they are not delivering the scooter on time and saying that component is out of stock... It's been 11 days from now... No sign of delivering the scooter... Why tvs company is taking too long to deliver a single crankshaft to its authorised service centre... As they claim tvs company delivers spare parts to us very late... Very sad about this matter...

Hi my name is Ajith and i have purchased a tvs starcity + and its about 3 months old i have done 3 free services now and each time i need to come back for some or the other complaint and iam really not happy of the electric items in the vehicle as they keep giving me problem. Each time i service the vehicle indecater buzzer, break light etc won't work properly. Iam really not happy because of this...

Tvs star city +110 es mwl black + red,
From day one i have issue regarding rear suspension and wheel allignment.
I have visited at tvs service station (Kalamkar motors, hadapsar, pune).
But i got very poor and bad response.
It is less than a year from purchase date. Vehicle is under warranty period.
Still i have told to claim this issue under insurance claim by the service provider. If it is manufacturing defect, who is responsible??? Why should i put this issue under insurance claim???

I have purchased this vehicle because of the name of "tvs".
But sorry to say, "your distributor and service provider doesn't care about your name."

If you care about your name and reputation in market, i hope you will take some serious action.

Following are my details
Name - sandeep babanrao merukar
Address - saswad, tal _ purandar, dist - pune.
Mo - +91 [protected] / [protected]

Vehicle details
Vehicle no - mh12 mg 5589

Sir
This is to inform you that as am the residence of mandideep I prefer going to the nearest service center do I chosed star tvs mandideep n I did 3-4 services from there my vehicle is seriously damaged by them they don't Greez the parts and also I recently took a service from them date[protected] and on my way the vehicle stopped I owns a Jupiter scotter. Then on my way I dropped my vehicle at nearest shop n the next day my father asked them to get my vehicle repaird the star tvs machnice went ther and said only the petrol pipe is not connected some has tried to steel petrol that's why then they they leg and when I went to pick the vehicle it was again not getting start then I took the vehicle to a another tvs showroom where they diagnosed that filter holder comp was not original cable assy choke was broken
Spark plug was never changed then I again got it serviced on[protected].
After the serivice my Jupiter was ruining as I brought it new am happy but seriously ed a answer from the star motors.