TVS Motor Company Complaints & Reviews

After taking 4300 rs they not properly service my bike.
1-Not properly fix the screw of mud guard.
2-Not fix the saree guard properly (this is i mentioned before service).
3-Not fix the gear shift rubber.
4- Washing and cleaning is also not up to the mark.

I have booked raider 125 at TVs show room rajahmundry on May 10 till now means June 10 bike was not delivered to me the executives of tv s show not responding phn calls and not giving any updates about bike and they even telling tha date when tha bike is delivering
It was a bad experience of TVs motors and TVs show room it will have a severe effect on TVs company reputation

Your Grievance Id is TVS_Gr_[protected]. Already been a week and No actions taken yet

Sir
I purchased TVS Raider disc 125 on dtd. 14/04/2022 from Shukla motor Pvt. Ltd. bhadohi, Uttar Pradesh. Shukla motor sales person tell me the on road prize of bike is 109000/- Rs. and I paid that amount in IMPS & Cash mode. Showroom takes one month time for insurance paper and RTO registration paper. When I collect these papers after one month I found that bike sale price was differ and RTO registration fee was also differ . When I added all charges ( insurance 5268 Rs+RTO 8969 Rs + ex showroom price of bike 89000+ accessories 2500 ) there were defrence of 3263 Rs.
When I asked for invoice they are not giving me proper invoice.
So I request You that please get my maney back from him if it is not possible then kindly provide proper invoice.

Dear TVS Team,

I’m waiting for your kind intervene in the case if you people are just sleep in your company office than I will move to consumer court. As I think you people just fraudulent with customers only as you all are not reply to me since long as per trial mail, its one month passed and I have not got any solution regarding my complaint the same case.

And when i wrote mail to you, i got a call from the employee of Denny TVS agency and they confirmed that their manager will call me back but to my surprise i haven't received any calls from their Manager till date. So kindly confirm you people are just serving this type of Service to Customer.

Once again waiting for your Revert……………!!!

Hi Tvs team,

I booked my tvs raider 125 yellow one on April 16 th 2022(Tirunelveli, nellai tvs showroom) and now it's june 7th 2022, how long i should wait I'm very disappointed, this will be my first bike, please deliver my bike🥺🙏

Could someone pick this on high priority by considering customers and let me know the status of bike delivery?

Or Could you tell me the escalation point of contact?

Thank you,
Selwyn samuel

I have purchased my TVS Jupiter from Ocenic TVS, Memnagar Road Branch on 03/05/22. I have given by vehicle in exchange for my new vehicle. Ocenic TVS dealer didnt refund my deducted money amount of Rs 5500/- since more than one month.

Name of Executive-Mr Jigar Prajapati

I had done my RR310 apache service couple of dayz ago and i found some issues with body color and tachometer
Internal damage and i urged for support from tvs dealers and customer care of tvs but no respond from them .

Insted of writing my concern tvs customer care operator describe the wrong thing in complaint .

I complaint about technical things he wrote about some washing issue

Is this...

Last 10 days back i enquired about tvs moped. I took hero moped instead of tvs. Earlier i got call from tvs and i said not interested. But still daily i am getting 10 to 15 calls. Now i dont want to receive any calls from tvs or any tvs dealers....

I purchased a tvs ntorque yesterday from SRIKRISHNA AUTOMOBILE(Authorized tvs two wheeler dealer) Amtala, South 24 pgs. I am really very disappointed by the service they are providing since the very first day. I have been misguided since i have been given the quotation. Behavior of a woman employee there is very bad. She was behaving like she is giving the bike to me for free. If i I had not already paid the amount to their account, i would not buy this bike from there at all.

-date of incident: 20/05/22
- I want my TVS Jupiter replaced as there arrives a fault within one month of purchasing. It has been driven for 190-200 km only. My vehicle is not in running condition. I took it to the nearest TVS service centre. They said its fuse is getting exhausted while running for some 1 km approx. now they need to change the complete wiring which they ordered from Tamil Nadu which will take 10 days. Since then 12 days have passed. Now they say it will arrive on Tuesday i.e, 7th of June 2022. I have complained through TVS helpline no. two times, but the service centre is saying It is not possible to get a vehicle replaced. Kindly help me with this. My name is Rahul Kumar I am a relative of the vehicle owner with
-REGISTRATION NO: UP32MT7371
-desirable resolution: REPLACEMENT
-attachments include: RC of vehicle, Bill of purchase, Service centre card where vehicle is right now

I went my nearest service centre for changing lock set my TVs ntorq 125cc vehicle but they said since 4 days countinue same answer they don't have lock set i call other services centres also but same answer they also said I very disposing this kind of service

Respected sir,

This is venkatesh from vizianagaram i am purchase TVS ZUPITER ZX AOL Modeal on 02.09.21. On 28.05.22 getting in third service to my vehical register number AP39KT 0682, Engine no DG5AM1216674, at vizianagaram pavan sekher tvs show room.

But today after two days my vehical back tyer getting bubbles at two places again tvs service center pavan seker tvs center manager Mr satyanarana [protected] check my vehical he said that i have to meet at vizag T. M. C Mr Anil kumar service show room.
I am already talk to about this problem tvs call center and they said that tyer department called 40 times calling but they didn't the not responding.
Please see the attchements pics.
Please responding and retify my problem ASAP.

Thank you
Regards
Y Venkatesh
[protected]
[protected]

Hi,
We enquired regarding a tvs model bike and paid some amount as booking fee, but the showroom owner told that it will take max 1 month for the delivery. we enquired the same in other tvs showroom as well and they told that deliver it in a day, so we bought the bike there. Now the first showroom owner is not lifting my calls, threatening that they won't provide any service facilities, talking very rudely and not giving minimum respect to the customer. This a worst experience for us, we shouldn't treated the way just because that we didn't purchased it from him. This will spoil the reputation of TVS.

Showroom owner name : Kambhampati Amarendra
Mobile number : [protected]
Address : No 15/2/30, Nehru Nagar, Main Road, Macherla, Guntur District, Andhra Pradesh - 522426

Read more at: https://compare.pricesofindia.com/dealers/tvs/andhra-pradesh/macherla/sai-sriniv...⇄

It's been 4 months I have not received the meter console

I have purchased a TVS Jupiter on March, 2021 and current mileage of my scooter is 7328 KM. Now I'm having issue with the rear tyre. It got a crack and clearly it's a manufacturing defect. This tyre crack might happened mostly due to stone hitting and that was told by TVS authorized tyre dealer.

I have visited TOP HAVEN dealer and they are telling me that they have nothing to do with the Tyre and Battery they are selling, because it is provided by third party vendor. So, where should I go to raise a complaint happens to these two items. This dealership is not providing me an spare vehicle nor they are willing to repair the damaged tyre. All they want is that I have to surrender my vehicle to them for 7 working days and then only they will be able to let me know, if my damage is eligible for free replacement. When I requested these, they asked me to raise a complaint to TVS.

If a multi billion company like TVS can't take the ownership of there mistake, how can we trust this brand, buy another vehicle. Dealership is blaming the Vendor who supplies the product and we the consumers are getting offended again and again. Most o[censored]s use our two wheelers for daily commute and 7 days without our commute can affect our entire commute cycle. It can affect our jobs, routine etc.

Please let me know how this can be handled and resolved without affecting my day to day life.

Maine TVS sports bs6 top model 31 October 2021 ko online payment karke kharida tha . 06 may 2022 tak Matra 1900 kilometer bike Chali Hui hai . aur uska engine kharab ho gaya hai . kripya is gadi ko wapas kar ke Mera registration + insurance + gadi ka sara dam (full on road price) waps karne ki kripa karen . 6 may 2022 se hi bike TVS Gorakhpur agency ke service center per gadi jama hai petrol Tank full hai aur is bike me studds ka mobike luggage alag se lagwaya tha hai ise bhi waps karane ki kripa kriye.
Mujhe aesa gunvatta vihin engine wali bike nahi rkhna hai jo abhi 6 mah me wah bhi Matra 1900km hi chala hai, uska engine

Maine TVS sports bs6 top model 31 October 2021 ko online payment karke kharida tha . 06 may 2022 tak Matra 1900 kilometer bike Chali Hui hai . aur uska engine kharab ho gaya hai . kripya is gadi ko wapas kar ke Mera registration + insurance + gadi ka sara dam (full on road price) waps karne ki kripa karen . 6 may 2022 se hi bike TVS Gorakhpur agency ke service center per gadi jama hai petrol Tank full hai aur is bike me studds ka mobike luggage alag se lagwaya tha hai ise bhi waps karane ki kripa kriye.
Mujhe aesa gunvatta vihin engine wali bike nahi rkhna hai jo abhi 6 mah me wah bhi Matra 1900km hi chala hai, uska engine kharab ho chuka ho . dhnywad.

I purchased my tvs apache 4 v 10 months ago and in these 10 months so many problems occured .so i have to go so many times to agency from where i have purchased byke .the staff there does not treat properly .the servive manager doesnot even know how to deal with a customer who has spent lakhs of rs on product .i am very much disappointed with the manager.

Repairing of TVS scooty in Zummerwala motor is not proper. Scooty handovered on 18 Apr. But after 1 month still same problem. Spare availability concern. So much poor service and no tracking of work.