TVS Motor Company Complaints & Reviews

Dear sir, I have purchased new TVS Motor bike Apache from LAL Motor dealer Anandpur shahib punjab but i found old spare part ( eng. Head ) assembled. spare part was found repainted.when i ask to dealer then he said, we will change new spare part.but I don't want re assembled bike. i want to replace a new bike.I have share with you some pictures witches found issue.please see the attached file . Thanks & regards, Aman [protected]

SIR MY NAME IS RAJEEV JAIN I HAD TVS WEGO SINCE 2011 I GAVED MY VECHICAL TO R.L.JAIN SERVICE CENTER UDAIPUR FOR LEACK OIL IN KICK COVER I GAVED ON 28/10/2014 THAT DAY THEY BILLED 539 RS AND SAID YOUR VEHICAL COMPLETED THAN AFTER TWO DAYS SAME PROBLEM IN MY VECHICAL, IGAVED ON 31/10/2011 FOR REPAIR AFTER TWO DAYS AGAIN SAME PROBLEM I GAVED MY VECHICAL FOR SAME PROBLEM THAT TIME THEY SAID U HAVE TO DROPEED VECHICAL FOR TWO DAYS THAN I DROPPED ON 3/11/2014 THEY RETURN MY VECHICAL ON 4/11/2014 IN EVENING BUT 6/11/2014 SAME PROBLEM WAS CONTINUEE ALL JOB CARD NO ARE JOB CARD -4480 (28/10/2014) JOB CARD -3279 (31/10/2014) JOB CARD - 3255 (03/11/2014) JOB CARD - 4576 (06/11/2014) I REQUEST TO YUO PLEASE SUGGEST ME WHAT CAN I DO THANKS & REGARD RAJEEV JAIN [protected]

Poor response from your company On my complain, it's not done! You guys doesn't care, from which problem your customer is going threw Your company didn't react on my complain... You should got award for customer service... Looser award!

on the 25th of October 2014 I had booked a TVS Star City Plus Red color. almost 9 days have gone I haven't received my Vehicle. Their told me that the Color is not in stock. Now there are telling me to wait for 25 - 30 days. Please Help me.

Hello, This is chaitanya from hyderabad. I bought your TVS Apache which is still in service period.I would like to raise a complaint regarding the service provided by your service center at Hyderabad(kothapet-sneha tvs). From my previous service experiences that they are not doing the service properly and give my vehicle in a bad condition. one such example is they gave me filling the engine oil not even half and now with 1 year i was said that my bore and piston got damaged though even I mentioned that problem in my last service which now costs me around 5000rs INR outside.

I have given my byke rtr[protected] at saturn motors, yelahanka, Bangalore on 13-10-14! They tested my byke and told me about engine problem that will took time of 5 days! I gave my byke der and yet 1-11-14 today, they havnt delivered my byke! They are only making ridiculous excuses! I went der on Wednesday in this week and I saw der my byke was kept one side and no work is yet done!! M very depressed due to this! My brother scolded them there, they told me! They will definitely delivered it on friday! But again they are making excuses and saying that they deliver it on monday! It's really a matter of shame for tvs company, ur top and reputed vechile rtr 180 is in this condition...totally poor service!! It's seems I invite headache when I bougjt this!! U r charging more than 10k and keeping byke for a month! What is this??? Plz take actions soon else I have to go to police station or court finally!!

Team, This is regarding the problems i am facing on my Wego which i purchased on january 2013 from Auto point, Surat. after the purchase for it was good until its clutch got jammed, so i got it replaced but the same problem occured after few weeks again it was replaced and for the third time the clutch was jammed, having no option i got it replaced again. The clutch nuisance was over and a new problem arised, the kick used to get stuck even after complaining about it on each and every service till date i am having the problem, A few days back wego stopped completely, no self start no kick start. I called the service center but the said they had no man power to pick it up, so i had to get it to the servce center by getting it loaded on a tempo, I even talked to your manager of auto point and he told me that, "If we keep serving customers even after 1 year of purchase then how will our company run." Now this was really unexpected and rude. It was in service for 3 days and the serviceman told that its wire and oil need to be replaced, got it done, After one day wego stopped again harldy i drove it 10-15 kms, again i called the sevice center and the same answer no man power to pick the vehicle, i called your customer care and they told me that in 24 hrs i will get a call back from the company, But as usual no response from your company. please i expect my problem to be solved by the earliest.

There's nothing happening on my complain which I sent U dated 26 oct 2014 I m not happy with ur poor responce on my complain I also called at ur customer care number but nobody talk Properly... Please do something on that It is note done... It it unexpectedly responce from TVS Company

Hi, We have purchased a TVS Sports purchased on 25-Sept-2013, from Bharath TVS at Bank colony konankunte Bangalore. Bike is been serviced regularly at the same service center. From past two months we are facing problem with vehicle electrical equipments. The battery was replaced under warranty three months ago but now the electric start, horn and turn indicators are not in working conditions. On request at the service center during periodic service, the serivce advisor doesn't bothered much to address the issue. The battery was recharged and the wiring was checked but after a day the problem exists. Request you to look into the matter and do the needful to get the problem rectified Thank you, Pradeep [protected]

Dear Team, Consider this message as a complaint against your Dealer "Oceanic TVS - Drive-In-Road Branch, Ahmedabad." As mentioned above I had purchased my TVS Jupiter on[protected], but Still I have not received any information regarding the Registration Number of my Jupiter. I had called several Times on the dealership & visited personally too, but received no proper or satisfactory answer from the Dealership. Please take necessary action against my complain otherwise I have to file the case in consumer court. The first service of my Jupiter is Due even I have not received any call courtesy call regarding the due service. The AFTER SALES service of Oceanic TVS is worst. Waiting for your Quick & positive response Vijay Mathur Ahmedabad

Hi after a long planning I bought my scooty wego just 5 days back, this was my 2nd scooty I was indeed very excited and happy about that but to my utter surprise I'm really very disappointed with the scooty.I don't know where the problem lies or it was my bad luck that I got a defective piece this has tremendous starting up problem, it get's stopped all of a sudden in the middle of the road that is even more annoying and irritating when ever it passes through bumps or pitfalls it stops!!! I really feel like banging my head. I am very disheartened n disappointed with the scooty, when I visited the tvs selling centre, Vikas Auto, Shantinagar, Ulhasnagar, Maharashtra they said no no wego is a superb bike this problem will resolve on its own.The delivery mechanic said it will be ok once I retune the WEGO and he spent around 3-4min with the WEGO, but i want to tell that i really want that my problem should be solved completely.Thank You. Mr.Sanjay Ojha Mob : +91 [protected] Kalyan, Maharashtra, India

Dear Sir, I am writing this to log a complain against the Binsar TVF service centre. I have given my bike (TVS RTR 180) for servicing purpose on 13th-Oct-14 and expected delivery of the same was 16th-Oct-14. But after several attempt to get the status of the bike by calling their number, as of now I did not able to get any update. Every time I called their service center, they never replied on the status update and always suggested me to call later. I am getting similar kind of responses since last 10 days. Address of the service center is given below with the service slip attached. If they continue to offer such service to the customer, then it will definitely create a bad impression of the TVS Motor company and its after sales service. Hope I will get my bike back with full service done ASAP. Binsar Tvs 954 E, 100 Foot Road Babarpur Ext. Shahdra Delhi East 110032 Delhi, East Delhi Delhi -- Regards Pavel Naiya +91-[protected]

i have purchased Tvs apache180cc bike in febuary i am not satisfied with that bike, when we give for service because it has many problems like noise in the engine, vibration, complaints etc the bike dealer(bb tvs at chengalpattu) could not take care about it. the give me irresponsible answers and their service is very poor ... i want to take immediate action at their end

DEAR SIR, I AM REALLY SORRY TO SAY NOT GIVING ANY FEED BACK TO KNOW THE EXACT STATUS OF OUR VEHICLE WHICH WAS GIVEN FOR REGULAR SERVICE IN "SBM MOTORS PERAMBUR".I CALLED SERVICE CENTER AND IT WAS TOLD THAT TO CHECK UP AND TELL.AFTER 2 HOURS AGAIN THE SAME REPLY WAS GIVEN BY THE SERVICE CENTER.THEY CANNOT ABLE TO TELL THE DELIVERY TIME AND NOT ABLE TO TELL THE EXACT POSITION OF OUR VECHCLE.PLEASE INSIST YOUR SBM MOTORS -PERAMBUR TO GIVE THE CORRECT POSITION OF DELIVARY STAUS TO AVOID THE CUSTOMER COMPLAINTS S.NARMADHA TO05 AJ 5929

My parents has gifted me a JUPITER.. 1month before.And I met an accident and taken to Grace Tvs authorised sales & service centre in kannur. Kerala for repair now it's 2weeks from I have given the vechicle for service. From service centre they are not taking interest in my scooter.. daily I went for enquire about my scooter but they are telling simple excuses and treating me in an indecent manner... they are considering the customer as an jocker.. what the people of showroom say that is right we customers should agree with that... i think you understood my problem and give a solution as soon as possible shijil [protected] email.id: [protected]@gmail.com

I purchased a new Tvs Jupiter on 29th July 2014 from Bright Tvs Showroom at Nawabhat Bardhaman, westbengal. Registration number is WB42AB0481. After a few days some "tik tik" noises were coming out from the engine and from hydraulic as well. I reported it to the showroom and services, but never looked after this. After some days they called me over phone regarding service response. I reported it again. They asked me to come to the showroom, but replied that Camshaft need to replace and then they will look after the hydraulic issues.they asked me to come after a week. When I reached today (22/10/14) they asked me to do the 2nd free service also. But only replaced the camshaft and asked me to come another day and told me to keep my bike overnight with them. Without doing any service jobs, service manager asked me to sign on the job completion form, asked me to come after 10 days. I returned back to my house. The showrshowroom is approx 30km away from my house and I'm not at all convinced with them. I'm very much upset that why did i buy Tvs Jupiter? And promised not to avail any free service from your company service centre. Never do i suggest anyone to buy Tvs. My contact no is [protected].

DEAR SIR, FIRSTLY THANKFUL FOR YOUR WEBSITE STRONG FEED BACK FROM YOUR SIDE LAST TIME, NOW, THIS TIME I AM VERY DISAPPOINTED FROM YOUR SERVICE CENTER, the guys at your service center are such looser they don't even know how to behav to the customer THEY ARE GIVING VERY POOR RESPONSE OF OUR SERVICE RELATED QUIESTIONS, THEY HAVE DONE DEBATE WITH ME REGARDING MY QUERIES AND HANCE TO NONE SERVICE OF MY BIKE NOW THEY ARE SAYING NOT SERVICE OF MY BIKE. BEING A TVS CUSTOMER I need proper solution of my complain and respect from your guys at you service center... They made me wait for 5 days Address of service center Mahalaxmi Auto Center Govindvaadi, Isanpur, Ahmedabad Gujarat

I met with an minor accident 2 months back. Then after went to Jyoti Tvs authorised sales and service centre in Bhubaneswar for repairing of Apache Rtr 160 new model.since then my vehicle has not been made ok till date due to non-availibility of spare parts. They asked me to come after 10-15 days i have been waiting for the last 2 months but they have not yet called me once i have been visiting frequently and also calling them over phone regularly. They give excuses and have been extending time always. Name- Ashish Kumar Mittal Model- Tvs Apache Rtr 160 FD Vech Regd No- OD 02 N 8924 Date of purchase- 03.03.2014 Dealer- Jyoti Tvs, Bhubaneswar

Today I am going to buy your Jupiter White colour which I had booked on 08/10/204. Your Dealer M/s Rajdhani TVS of Muzaffarnagar city, told me that the accessories worth Rs 3200.00 is compulsory to buy on this Model. When I ask him to show this rule in written he deny to do so, and said that you may take your booked amount but with out accessories we will not give you this Model. So, I request you to take action. And if the dealer do this type of behaviour the the customer who wish to buy Jupiter or any other model of TVS may move towards other company. Hope that you may consider this a big hurdle for buying your products. Tribhuwan Chaudhary Mbl [protected], e mail id- [protected]@gmail.com

Hi I had my motorbike serviced from Sai Baba TVS, Hinjewadi, Pune recently. But service was pathetic and to add to this, I felt the good parts on the my bike were replaced with some damaged/non functional parts. I am saying all this because after handed over my bike at service center, the mechanic from service center had called me back and told me that he can change some of parts at very low cost from other bikes but don't tell this to my supervisor . I completely denied for this thing to him. But after getting my bike serviced I felt like there is no pick up left in my bike and the suspension from my bike is also gone. TVS Motorcycles As one of the top two wheeler manufacturer in India, customer expects not to steal the parts from their bike and replace with damaged ones at least, if not good service. But here Sai Baba TVS, Hinjewadi, Pune cannot be trusted and not even providing reliable service. I kindly request to take action on TVS Motor Company for being so liberal in authorizing an unreliable service agency.