TVS Motor Company Complaints & Reviews

I bought the vehicle TVS Wego on 21-NOV-2014 (Friday) from Arunagiri TVS, Kalyan Nagar, Bangalore. I used in only one 22/11/2014 - Saturday to goto my office and comeback. The backside alloy wheel is damaged & blow is not getting stopped. When i raise the issue & left my vehicle for servicing on 23/11/2014-Sunday. Service manager asked me to wait for 3 day as part is not available. I waited till today that's 25/11/2014 but no progress on it, when i called your center they are saying the same reason parts are not available and need to wait for 2 more days. Why did you guys sell the vehicle when you cannot maintain the parts? Its really frustrating and unprofessional service. I have choosed a wrong product and also a wrong center for my needs. Regards, Ravi Katagi Contact: +91-[protected]

Dear sir, i purchased tvs jupiter chassis no-MD626BG48E1H52201, ENGINE NO- BG4HE1248594 .The tvs financeir told me wrongly about monthly EMI 2496/- he is not included the insurance amount and also he is not at all discussed about that, Now they passed the cheque it bounce and they saying 450/-extra. why should i pay the amount and also i have the quotation i want explation urgency

Dear Sir /Madam, I was purchased TVS Wego on dtd. 5/11/2011 from M/s. Ruhi Motors, Vapi, details as under... Engine No. OG4KB1236424 & Chassis no. MD626AG48BIK42885 My vehicle was meet accident, then I was sent for repair to M/s. Ruhi Motors, Vapi on dtd 10/10/2014 vide job card no. 2221, I was paid Rs. 5000/- as advance. from that day M/s Ruhi Motors unable to repair the vehicle and every day promiss for delivery within 2/3 days. but almost 1 and half months gone they are not deliver my vehicle. its my first complaint to you. if you are not take any action then i will go to consumer court. Mordhwaj R Singh [protected] email ID. '[protected]@yahoo.com'

Dear Sir/Madam I would like to inform you that i was purchased a new TVS STAR CITY 100cc Bike in Nov, 2011 from S. Nath Auto Agencies, Ballabhgarh. I regret to inform you that now my bike is not starting from last 10 days and it is lying in TVS show room (S. Nath Auto Agencies) but mechanic is not able to resolve the issue. I am not able to do my job from last 10 days due to non availability of my bike and TVS showroom mechanic has informed me that your bike can not be started now because TVS has stopped the manufacturing of the subject bike due to this issue any part is not available in the market. So i request you to resolve the issue on top priority. Your immedite action shall be highly appreciated. Regards Vijay Rana [protected]

Dear sir/mam. I am having a 2010 model tvs wego. I got it serviced on time from service center of tvs. I am complaining about a problem from last three service. Each time they give a surity that your vehicle will b alright again. After service it works for a month or so properly and then the same start happening as before. Don not know if these nerds are not in a mood to get my vehicle alright again or they are not able to understand the problem of my vehicle. My vehicle stops in between due to which i have to walk many kilometers in search of a repairing center or a convince to get my vehicle back to home. I am really very much exhausted and irritated with this now. Please it will be very helpful from your side if you forward it

Hi Sir, please see the below detail > Dear sir, > I have purchased brand new TVS Motor bike Apache from LAL Motor Agency, Anandpur Shahib, Punjab. But I found old spare part ( Engine Head ) assembled in the bike after purchasing . Spare part was found repainted. When I ask to dealer then he said, we will change new spare part.As a buyer if I paid for new bike then why I accept the dealers terms. I had try to connect with dealer many times but I don't get any response from them.I don't want re assembled bike. I have share with you some pictures .Please see the attached file . kindly help me to sort out this problem CHASIS NO : MD634KE46E2F27766 ENGINE NO :OE4FE2621663 Thanks & regards, Aman Banota [protected]

Hi, Today I have left my TVS Wego for a paid service at Ajay Motors in Mysore road. At the time of inspection for receiving the vehicle, I have been an estimate of 1300 Rs for the service. After the service i got a call saying my vehicle is ready after service. They said that the total bill value is Rs. 1306. I was surprised that how come a person even before opening the vehicle the exact amount is estimated. With that I went to the showroom to check for what purpose I have been charged Rs.1306. The bills shows that some spares have been replaced. I was surprised that a vehicle which has not run more than 5700 kms, For that they have changed the spares of Choke cable, CR7E plug, Foam Comp, Foam air injection. How come a vehicle which has not run more than 5700 kms, the spare parts are being replaced. Also the technician said that the battery needs to be replaced as it a 4LV battery. The battery in a wego is to be 5LV. I am using a Honda unicorn for the past five years. For all the five years i am doing my vehicle service at a company service outlet. But none of the time they have changed the spare parts unnecessarlily without the consent of the customer. For five years for a normal service to my unicorn the service charge including oil change is 650 which includes 95 rs for chain lubrication. For the first time i am hearing that to change the oil, clutch wire labour charges are being applied. Also they have charged for clutch overhauling. But even after I said that my accelerator is bit hard to operate, it is the same even after service. Also in a shell fuel station they change the engine oil for free. I think this might one of the several reasons people tend to buy honda vehicle or a foreign vehicle, because of good service and vehicle quality. Looking forward for reply from your end.

I bought a black jupiter on april 1st of this year. Petrol pipe which connects to the carborator and fuel tank got a crack and i lost half of my tank fuel to go and repair to the nearest mechanic, i replaced it later at goregaon service center for which i was charged. The axillator wire got stuck and my speed raised so high that i nearly missed an accident.I just want to understand the warranty details and safety norms. I kindly request the company and its responsible executives to look in to this matter .

I had purchased a Wego vehicle from Kathir TVS in Thiruvananthapuram in September 2014. I had to pay 1.8% extra as I wanted to use my credit card for purchase. The vehicle got registered and was lying in the showroom. AFter 3 days I had to ring them up and came to know that my vehicle is ready. They take money from you in thousands and 1 rupee they wont spent from their side. In november 2014, my vehicle met with an accident. As usual i gave to the showroom for repair. Today in the morning they rang me up at 11.00 am and told me to come and collect the vehicle. I went at 5.00 pm and still the vehicle is not ready. The vehicle was not washed and also the parts were not fitted properly. They made me wait till 6.30 pm and I had to come home empty handed. What sort of services is this. when Kathir TVS cant handle these petty issues, they better close their showroom and sell some chanas on the road. Shame on these people.

Hi, I gave my scooter for a faulty/damaged breaking system on 28/10/14, for which TVS Showroom/service center (Sri Vari Motors TH Road, New Washermanpet Ch-81) didn't have the necessary parts for. After much negligent communication I was given a weeks time to get my scooter back. It has been two weeks now and still I haven't received my scooter back and there is no proper response from the dealers. I received a call today from Sri Vari Motors saying that my scooters due for service is up and was requested to deliver the scooter for repair and service. Doesn't a showroom have the basic of spares for a new product? My scooters been sitting there for almost half a month and yet they call up for service without even checking. Bad product first of all that such a major complaint happened even before the free service period is over. And second, unruly response by the employees. Its not like they are servicing it for free or spending money from their own pocket. I will never refer Sri Vari Motors TH Road nor TVS Wego. Its just a waste of money..

Dear sir, Good day. i bought tvs jupiter from trivandrum showrom on 24th april 2014. today(7/11/14) i faced battery low problem, battery not charged. i just completed 4th service on this month first. I think battery was not fixed properly or exchanged. kindly do the needful. please take neccesarry actions.

Dear sir, I have purchased brand new TVS Motor bike Apache from LAL Motor Agency, Anandpur Shahib, Punjab. But I found old spare part ( Engine Head ) assembled in the bike after purchasing . Spare part was found repainted. When I ask to dealer then he said, we will change new spare part.As a buyer if I paid for new bike then why I accept the dealers terms. I had try to connect with dealer many times but I don't get any response from them.I don't want re assembled bike. I have share with you some pictures .Please see the attached file . kindly help me to sort out this problem CHASIS NO : MD634KE46E2F27766 ENGINE NO :OE4FE2621663 Thanks & regards, Aman Banota [protected]

Dear sir, I have purchased new TVS Motor bike Apache from LAL Motor dealer Anandpur shahib punjab but i found old spare part ( eng. Head ) assembled. spare part was found repainted.when i ask to dealer then he said, we will change new spare part.but I don't want re assembled bike. i want to replace a new bike.I have share with you some pictures witches found issue.please see the attached file . Thanks & regards, Aman [protected]

SIR MY NAME IS RAJEEV JAIN I HAD TVS WEGO SINCE 2011 I GAVED MY VECHICAL TO R.L.JAIN SERVICE CENTER UDAIPUR FOR LEACK OIL IN KICK COVER I GAVED ON 28/10/2014 THAT DAY THEY BILLED 539 RS AND SAID YOUR VEHICAL COMPLETED THAN AFTER TWO DAYS SAME PROBLEM IN MY VECHICAL, IGAVED ON 31/10/2011 FOR REPAIR AFTER TWO DAYS AGAIN SAME PROBLEM I GAVED MY VECHICAL FOR SAME PROBLEM THAT TIME THEY SAID U HAVE TO DROPEED VECHICAL FOR TWO DAYS THAN I DROPPED ON 3/11/2014 THEY RETURN MY VECHICAL ON 4/11/2014 IN EVENING BUT 6/11/2014 SAME PROBLEM WAS CONTINUEE ALL JOB CARD NO ARE JOB CARD -4480 (28/10/2014) JOB CARD -3279 (31/10/2014) JOB CARD - 3255 (03/11/2014) JOB CARD - 4576 (06/11/2014) I REQUEST TO YUO PLEASE SUGGEST ME WHAT CAN I DO THANKS & REGARD RAJEEV JAIN [protected]

Poor response from your company On my complain, it's not done! You guys doesn't care, from which problem your customer is going threw Your company didn't react on my complain... You should got award for customer service... Looser award!

on the 25th of October 2014 I had booked a TVS Star City Plus Red color. almost 9 days have gone I haven't received my Vehicle. Their told me that the Color is not in stock. Now there are telling me to wait for 25 - 30 days. Please Help me.

Hello, This is chaitanya from hyderabad. I bought your TVS Apache which is still in service period.I would like to raise a complaint regarding the service provided by your service center at Hyderabad(kothapet-sneha tvs). From my previous service experiences that they are not doing the service properly and give my vehicle in a bad condition. one such example is they gave me filling the engine oil not even half and now with 1 year i was said that my bore and piston got damaged though even I mentioned that problem in my last service which now costs me around 5000rs INR outside.

I have given my byke rtr[protected] at saturn motors, yelahanka, Bangalore on 13-10-14! They tested my byke and told me about engine problem that will took time of 5 days! I gave my byke der and yet 1-11-14 today, they havnt delivered my byke! They are only making ridiculous excuses! I went der on Wednesday in this week and I saw der my byke was kept one side and no work is yet done!! M very depressed due to this! My brother scolded them there, they told me! They will definitely delivered it on friday! But again they are making excuses and saying that they deliver it on monday! It's really a matter of shame for tvs company, ur top and reputed vechile rtr 180 is in this condition...totally poor service!! It's seems I invite headache when I bougjt this!! U r charging more than 10k and keeping byke for a month! What is this??? Plz take actions soon else I have to go to police station or court finally!!

Team, This is regarding the problems i am facing on my Wego which i purchased on january 2013 from Auto point, Surat. after the purchase for it was good until its clutch got jammed, so i got it replaced but the same problem occured after few weeks again it was replaced and for the third time the clutch was jammed, having no option i got it replaced again. The clutch nuisance was over and a new problem arised, the kick used to get stuck even after complaining about it on each and every service till date i am having the problem, A few days back wego stopped completely, no self start no kick start. I called the service center but the said they had no man power to pick it up, so i had to get it to the servce center by getting it loaded on a tempo, I even talked to your manager of auto point and he told me that, "If we keep serving customers even after 1 year of purchase then how will our company run." Now this was really unexpected and rude. It was in service for 3 days and the serviceman told that its wire and oil need to be replaced, got it done, After one day wego stopped again harldy i drove it 10-15 kms, again i called the sevice center and the same answer no man power to pick the vehicle, i called your customer care and they told me that in 24 hrs i will get a call back from the company, But as usual no response from your company. please i expect my problem to be solved by the earliest.

There's nothing happening on my complain which I sent U dated 26 oct 2014 I m not happy with ur poor responce on my complain I also called at ur customer care number but nobody talk Properly... Please do something on that It is note done... It it unexpectedly responce from TVS Company