To,
TVS MOTOR CO. LTD
1686, Haibatmau Mawaiya, Raibareli road, Lucknow-226025
Refund for DEFECTIVE GOOD
Sir,
1. That undersigned is a consumer as I had purchased the Scooty pep+(matte blue) from you, the addressee vide your receipt dated 29 September 2021 by paying an amount of Rs 70, 000
2. That the said product is not up to the mark due to the following defect: The engine oil is leaking continuously. I have shown the product five times to the service centre but still there's nothing changed.I have already requested the dealer to refund but he has clearly rejected it.The product is still under warranty.
3. That, I had sent the email regarding my grievance but all efforts went into vein. It is further submitted that the above said act on your part has caused me great loss and damage besides mental tension, trauma and inconvenience and loss of value of money.
In such facts and circumstances, I hereby call upon you the addressee, refund the said goods immediately.
From: Manju Bora
C-66 shahinoor colony near reliance tower neelmatha, lucknow
Phone no. [protected]
TVS Motor Company customer support has been notified about the posted complaint.