| Address: Arunagiri Motors, Bommanhalli, Bangalore-68 |
This is to bring into your notice that I have given my vehicle for general service and engine oil change to the service center "Arunagiri Motors, Bommanhalli, Bangalore-68.
Guy said, general service will cost 750/- and engine oil charge extra.
I duly confirmed what all are covered in General service, listed below.
Washing, waxing, clutch box clean up, carburetor clean up, spark plug clean up and lubrication. I handed over my vehicle for service.
I have been charged 1907/- just for General Service and engine oil change. When I asked to justify that, no proper answer. I asked for general service manual what you cover, they didn't give. Asked manger name, he didn't tell. Arrogantly said, you go sir and complaint about us.
Previously I went for a similar service to near by TVS service center "Indian Motors, Madiwala Bangalore - 68, that cost INR - 1042/- (Aug2021)
It seems like you visit McD and at an outlet burger cost 50 bucks and other outlet cost 100 bucks for same.
I've wrote an email to "[protected]@tvsmotor.com" and tweeted as well. No acknowledgement so far.
TVS Motor Company customer support has been notified about the posted complaint.
The date of purchase was 14th March 2021. It has not even been 1 year, and the vehicle was given to 2nd servicing with information regarding the vehicle's abnormal noise. Vehicle given to Authorized TVS service station on 26Feb2022.
The vehicle is still in the service station and they are unable to solve the problem since past 40 days. The problem seems unknown to them.
Looking into the above issue, I am suffering and I want a replacement of the vehicle immediately.
Following are the details regarding the same.
Engine Number : GE5AM2100430 Grievance Id : TVS§Gr§[protected]