TVS Motor Company Complaints & Reviews

Jul 25, 2022

Updated by lvvivek44 I'm vivek from Chennai, on 11.03. 2022 went to Arasu tvs to book TVS Rider but they are informed me, It will take 60 days to delivery the vehicle so I was agreed and paid booking amount Rs. 500 which is demanded by Arasutvs, Porur and after 30 days asked to Mr. Pushpa Raj ( Sales Person) about vehicle update he was informed me this month end I will get the vehicle so I was asked shall I pay in online because of no cost Emi offer which is available in Tvs website ( If pushpa raj said this complication Before sure I never went to online option but he said ok sir ) and paid full ex showroom price 93777 Rs. on 16.04.2022 But almost 4 months are gone bike still no stock from dealer but on 07.07.2022 I got call from dealer your bike is available but payment confirmation is pending from TVs head office. Wow so I raised a complaint to a TVS customer and got TVS_Gr_[protected] ( This is the 5th complaint number) TVS only generates n.. no. of complaints but never solved Almost 5 months paying Emi without a vehicle.. They are cheaters, there is no transparency and never. Dealers end there is no support but they will raise the purchase order to TVS. They will do business with TVS but in this matter they are helpless and not picking up my calls.

If I cancel the order it will take 60 days to get my amount, wow almost 5 months over ( what is the compensation for cheating me?) Is this TVS finance can give free money to customer without interest ? and another 2 months I need to wait for a refund of my money, almost all public money without interest they can hold for 7 months.

ArasuTvs need to responded to my mail (already sent payment and booking details to [protected]@outlook.com on 07/07/2022, I need to get response from arasutvs Vehicle is available from dealer end but TVS head office did not send any mail regarding payment acknowledgement so We are not able to process your order.

Moral of the story: No Cost Emi Is a Trap, Never get any help from dealers.

Jul 09, 2022

Updated by Abhayjain0367 Hello sir/mem
My name is Abhay Kumar Jain .
I am from ramganj mandi district kota rajasthan.
I bought a moped bike of tvs which we know by the name of XL 100 cc .
This bike is of bs6 model.
It has been only 8 months since I bought this bike that the motor which is installed in it has started giving problems.
Right now this bike has run only 6000 kms and technical fault has started coming in it.
The battery of the bike keeps running but cannot start .
It is not able to start even after kicking a lot, I showed it to the service center here but they do not have all the tools and equipments that can't fix this bike.
So please my humble request to TVS company to kindly rectify this problem as soon as possible or else I should be provided with another bike of the same model in exchange for this bike.