TVS Motor Company Complaints & Reviews

Sir,
I have TVS APPACHE RTR 180 REG NO:KL-13-V-4826.I am buying in before three months.but iam very disturbed.Allready 2 free service finished but they will not repaired my complant. The complant was if iam going above 40km speed vibrating the bike and some sound inside the engine and any time engine oil leake or jumping the fork its not pulling also. 4 times i give to the GRACE MOTORS TVS SHOWROOM KERALA,KANNUR,THANA but they will not repair to my bike.I think they dont know how to clear 180cc bike.Now i am very tensioned.
I hope u will be make it all clear my bike.
my name is SHAMEER
my mob no:[protected]
my email id: shamirud @gmail.com

I would like to inform that i have bought an APACHE model number-RTR160 one& a half year ago...the bike is performing horribly i'm getting mileage around 30km/litre..... after giving it the best service possible...the mileage has still not increased...Mechanics are of the opinion that they have got nothing to do about it. If this continues then i would rather prefer a bullock cart over this...
Abhik ray
Mobile no-[protected]
E-mail- [protected]@gmail.com

Hi I am owning Apache since 2 years....I like my bike....

I used to provide my bike to Lakdika pul and Masab tank branches for services.....I wasnt satisified with them....but their service were OK......

As I found both both of this service center are closed now.....I have given my bike to Kiran Service Center near james street sec'bad......


And that was the start of worst experience. I am working professional so I requested them to give me bike in one day ......but they told that is not possible and they give me 2 day time....

I gave my bike on 01 Feb 2011 at 09:30 AM which was working day so I thought I will get sooner as it will be less rush during this time....they gave me delivery date for 02 Feb 2011 at 3-5 PM.....

I got called from some lady on 2 Feb at 3:00 PM that I will not be able to get my bike today....I asked them it is not possible as it was with service center for 2 days........I required it on delivered date as I have office next day.....sometimes after I get call that my bike required more changes then expected and It will not be delivered today....I wasn't agree with this as well....they have to scrutinize on first day with all additional changes they are expecting .......but they didnt call about that .....

Now lady is telling their work manager will call me ...who was malika Arjun.....(didnt want to take his name in this complaint but it was worst way he talked with customer....I also told him that I will take ur name...and he was telling "Aap ko jo karna hai vo karo")
I never talk with such manager in my life till now........he called me at 4:00-4:30 PM and he told me that there will be more then 5000K expense in my bike.....and would you like to go ahead with it.....I said....you have to mention this one day ago......and he was telling i open ur bike now and I mention all this problem.....I havent used my bike for 6 month and I dont know how the engine problem come in it........he said I have signed on that paper ............dont have words to describe.....

I have been agreed as of now to pay this amount as I cant keep my bike for 3 working days and dont know how many more extra days it will take ..or what he will do with my bike.....

Please let me know how we can provide a learning experience to this kind of manager....

the comedy and worst part was : I asked him....provide ur KIRAN service Managing director number ...and he told there is no one like that .....I asked ...give me ur senior number ....he said no one is there...I asked is TVS or KIRAN service running by itself....and he said YES :) :) :) .....

I hope he wasnt right on above sentense ...and it was total insult of TVS and KIRAN brand...

it was [censored] b***** .....

if we change one person it will effect others and then only we can change professionalism in our culture.....that is why our Indian brands are not popular in world......

if anyone reading this column ...let me know if you required more information.......

printer is not working properly its letter are not legible

Respected Sir,
i have purchased a tvs sports city bike from "radhe motors" on 5 november 2010. The dealer promised me to allot vehicle number within 10 days after purchase but till now i have not received my number.
already near about 3 months has passed. In all this time duration i have called them at least 50 times but they kept saying that they will provide me my vehicle number on this day that day.
Due to their unprofessional and careless service i have suffered 3 traffic fine because my bike has already run 1500 kms. but due to no number on number plate traffic police has fined me.
I have really disheartened by "radhe motor's" attitude and now i have no choice, so as a last option i am requesting you please do me a kind favor and take any strict action against this "tvs motor dealer". i'll feel greatly obliged if you will help me as soon as possible.
Wating very hopefully.
Thanks and lot in advance.

Your's fatihfully,
Murlidhar prasad gaur,
office no 6, I'st floor utkarsh plaza,
opp shanichar temple, jodhpur,
rajasthan.
mobile no. - [protected].

I have purchase TVS apache 180 one year back. Since I purchase this bike, I am continuously getting some vibrations in bike engine and also have some problems in clutch set and electronic panel. I am continuously telling service centers about this, but they are not able to rectify it. I am exhausted because of such cheap quality manufactured by TVS and worst service provided. Kindly help me on this....

I bought TVS apache from J.Kay TVS, puducherry..
Since the very first day i am feeling bitter for purchase the bike. The second day of my purchase, i found etrol was overflowing and the gear shift was not smooth. After some days, my accelerator cable got cut. I feeling full vibration in the vehicle when it crosses 50kmph. My handle-bar play also not smooth at all. Within 10 months my break disc also found to be wierd.

Acutually i went to by some HERO HONDA product, as i was one of the happy customer for more than 5 years. But when i went to book new vehicle, they told that i will take two months to get the vehicle. But when i went to buy TVS, the next day they delivered the vehicle. This is how i got into the tray.

I recomment never buy any TVS products and waste your money.

Victor Jagaraja.T
Pondicherry

Sir,
I purchased my bike TVS Apache RTR 160 bearing Reg. No. DL 4S BL 3830, chassis No 31205 (Engine No 32577) from SK Traders, Tilak Nagar, New Delhi in first week of November, 2008 and have continuously been getting servicing/repairs from time to time as and when due from SK Traders Service Station, Mayapuri A 50/1, Industrial Area Phase-I, New Delhi-64 (authorized service station) but I am sorry to say that I have never been satisfied with the service/repairs of bike. Every time they used to leave one or the other fault pending with the excuse," the particular part is not available at the moment, come some time later for the same, it will get set automatically within a day or so, it cannot be adjusted/set at the workshop, get it done at your own locally etc." I also suspect that the staff at workshop is also using second hand spares which look like new and charging for new. They also transfer parts from one bike to the other and charge stealthily from the one customer and putting the other in embarrassment by compelling him to get the spare changed. As and when a feed back was asked for from me telephonically by TVS customer care/service station for the service "Satisfaction". I always said " No, I am not satisfied" and in reply I often hear, "Sir, please visit the service station, we will get it done". But when I visit again, waste the whole day for a small thing and even finally come out dissatisfied. TVS Company must have realized decline in demand of TVS bikes in the market. If not yet, the day is not far when the TVS bike will vanish from the market as poor service by the dealers/service stations is tarnishing the image of TVS. As on date, I have the following problems :-

1. Body of the bike below / beside the battery is quite rusted for last around one year and nothing has been done by the Service Station in spite of repeated visits but charged for every visit.

2. When the speed of bike goes beyond 50 km, there is a peculiar sound, bubbling in the rear wheel and it is felt that some heaviness/jamming is there restricting the bike to run smoothly (Makhan ki trah). This problem is for last more than one year and nothing has been done by the Service Station in spite of repeated visits but charged for every visit.

Kindly do look into the matter and get my above problems rectified on Priority without penalizing any further charges please. Some policy/orders may be framed and implemented in letter and spirit at service station strictly to avoid embarrassment to the valuable customers.

Thanking you,


With regards,


Subedar Major Krishan Lal
T 1/5 RR Colony near DK II
Delhi Cantt. New Delhi -10
email : [protected]@yahoo.com
Mob : [protected]
19.01.2011

Dear Concern,
I Purchased a bike tvs star sport year 2009 nov,for tvs ageny ghaziabd ram nager,bike has given me lot of dissatisfication due to so many problems in the bike.
in the past 14 months my bike stayed in service centre more i have driven till now it has done approx 30,000 kms,
from the first service the problems started regularly like misfiring, engine switches off while running, engine nosiy, pick up etc.
once the service engineer from TVS Motors Hosur Mr. pradeep tyagi had visited the service centre, i have shown the bike to the gentle man he had promised to look into the service histroy of the bike, and rectify all the problems but nothing is happened

my cell no is [protected] plz tell me how can i do plz do asap

I have bought TVS WEGO on 21 Dec 2010 from a VARIYAN TVS, Pune.

The details are :

Registration number : MH12 GM 8781

Dealer details : VARIYAN TVS
273/5 , Near Green Park Hotel, Opp Kumar Elixir,
Baner Road Pune 4110045 Maharashtra.

I am absolutely unsatisfied with the vehicle in terms of basic performance. Since the day I have bought this vehicle, I have faced numerous problems. Startup issues, bike stoppage without accelerator at the signal, Pick up problem after driving certain less than 300 kms.

I reported the problem to the dealer and asked for a replacement bike considering this is as faulty peice. Bike is just 25 days & 600 kms droven.
Dealer refused to replace as registration was done, but a faulty peice can only come into notice after someone drives the bike.

Can someone please help as to how should I take this forward and how can I get a replacement peice?

Respected Sir/Madam,

I have purchased a TVS Bike- Apache, 10/05/2010(SAINI MOTORS, BAHADURGARH), and from the time i have purchased, i am facing more problems in my bike such as huge vibration, Vobbling, Engine problems .in that engine problem has not been rectified and the vibration is not yet rectified for these days.alomost three free services has been finished and the service engineers of the showroom, where i purchased the two wheeler are unable to solve the problem.due to this vibration, i am unable to ride my bike for a long distnace, which is leading to a heavy pain in my arms and to my shoulders.i have complained regaring the vibration to the Show Room Manager Territory manager- SAINI MOTORS.and he is using abusing words just like ma, or bahan. and he is not accepting the compliant as he is from TVS.what should i do now? please assist me in resolving this issue.

They are charging very huge charges for parts.



Pardeep Dahiya
# [protected]
# [protected]

HI,
I have taken a Bike TVS Wego in Navratri ie in Month of October. Bike Number : MH-12 GH 9241
Few days later i found a Play in the front handle, I went to Dealer he asked me to give the bike for Servicing , I left the bike to dealer after a month., , when i came back , he didnt do anything, the problem was not solved, after debate, he asked me to leave the bike for 8 days so that he will send it to Main Dealer Or Company and get it serviced., I left the bike with Him on 26 th Dec,
After follow up i found the showroom to be closed permannatly, i searched for few contacts and a Mechanic responded that you will get the bike, after lot of debate and problems he came with a bike in Pune City, , the Bike had lot of scraches, the silecer was welded?(dont know why?), the mechanic says "I dont know, I am not the responsile person", I even called the TVS customer care, they said they will call me within 24 hours , No Response from them,
I dont know what to do, i went to police , they said we wont write a case onthis,
now i have fair doubt that they might have misused my Bike and might have changed / damaged the original parts
I request you to respond to this Email on , [protected]@in.ibm.com/ sonar.[protected]@gmail.com
Contact Number : [protected].

tvs showroom in ahamedagar , near zopdicanteen, A.nagar. Stat.maharastra. my complant is my wego daily servecing in this showroom , but i m not satisfaed in workars . They workar not good job in this shoroom .
TVS m.d. please admeted the my complant .

hi
i m from mumbai, i leave my scooty for servicing in Kapoor automobiles pvt Ltd regularly ...
they are not carrying out the services properly now a days....
sometimes they used to say that machines are not working fine so we are not able to wash your scooty,
sometimes they say that mechanics are not available.
since last 4 days there is no proper response from the tvs workshop...

Hi, I am another victim of TVS authorized Service Center " FAST BYKE", Mathikere Bangalore. I had purchased Apache RTR180 From FAST BYKE, Mahikere Bangalore. I was fully satisfied with this motor cycle. I had give for the regular 3rd servicing after 5K KMS. I was not having any issue with the byke before service. But after service we are facing lost of issues. I went to service center and I explain those problem to service center guys, he told come on next day we will fix this problem, I went to next day they repeat same sotires. and he told leave your byke here and we will give you next day afternoon. I had taken half day leave for this problem.

I want to tell that TVS is making good byke, but in their service center they don't have skilled Byke Service Engineer. They will make your good byke to worst byke, be carefull like mine.

I am very disaapointed now, what to do? Shall i go for private mechaninc. If any one know some good skilled mechaninc or good TVS Service Center, pls let us know on [protected] or [protected]@gmail.com.

Regards, Arun K

Hi my name is RAMESH Kandhari,,
I purchased TVS WEGO from mahalazmui auto at thakarnagar char rasta,,
but that showroom has closed for foreever, in the mounth of december. 2010
i a riding problem witht the TVS wego, after a good run my wego bike engine get shut down and I am not able to start my vehicle ,,
I told two times to the mahalaxmi auto ar thakarnagar char rasta ,,
but they give me only promises , and mahalaxmiu auto is shuted down from thakarnagar char rasta
then I went to the main showroom of the TVS dealer name mahalaxmi auto at isanpure, nr jaymala busstop, maninagar,
I talk witht the manager and the main person of the serive manager but they refuse to help me just give my vehicle back after one day and said that I am not gone to face the problem once again but ,,, same problem has raised again,,,and
just i need help some who helped me to replace my vehicle ,,,
I gave the wego for the service time to time even thought I am facing the porblem last three mounts starting from the purchasing date ,,,
if someone who is able to resolve my problem than call me on my number

[protected],, [protected]

I bought the motorcycle TVS APACHE 160 RTR near about 9 months ago from Arya Motors(TIN no.: [protected]),Aska Road,Berhampur,Dist. - Ganjam - 760001. Now oil from the rear shock absorbers are leaking and it'll get damaged in few days.
I am living in Rayagada now and When I went to S.S Mobike Point(TIN no.: [protected]), JK Road, Rayagada and said my problem, they told that it'll take 3 months to get the new pair of rear shock absorbers from the company and suggested me to get it repaired by paying some money. I can't wait for 3 months and I can't pay as it is in warranty period and I am a working person & facing lots of trouble due to this problem.
The details of the motorcycle is given below:
Frame no.: MD634KE4882B42901
Engine no.: 0E4BA2254695
Reg. no.: OR 07 T 7992

Permanent Address(address given while purchasing the motorcycle):
S.Sumeswar Patro
C/o: K.Jalandhra Patro,
Belaghunta, Koli Street, Ganjam - 761119

Present Address(address where the motorcycle is):
S.Sumeswar Patro
C/o: Sanjay Kumar Panda
Indra nagar 3rd lane,
Raygada - 765001
Mobile no.: +91 [protected]

I recently bought a tvs wego. First 15 days the ride was smooth but after that the front shocker started making noises. At the time of booking they said that wego will give an average of 50 km/l but it gives an average of 25 km/l to 30 km/l. What to do there is no response from the company. please the comany pill if you read this contact as soon as possible. my number is [protected] ( Narender Pal ).

Dear Consumer Forum,

I purchased a TVS apache RTR 160 with Registration no.AS-01-AP-9651 on 11-Aug-2010 from Joyshree TVS Showroom,ABC,Guwahati,Assam bearing chassis no.MD634KE45A2G92752 AND ENGINE NO.0E4GA2303122 OF red color.A few days at second servicing,I compalined of the socket javer of front side to the company servicing people and they found that the pistons of the front socket javer are missing originally at time of manufacture.Meanwhile they promised me to give the same at free of cost within a week.But it has been more than a month,they are not providing me.Whenever I used to call them,they say me to call after a week.
Please help me regarding the same,as I have no way but to approach you.If you need any further details do call me or mail me.My details are as belows.

Regards,
Nazrul Islam
Mob:[protected]/[protected]
[protected]@yahoo.co.in,nazrul.[protected]@stel.in
Dispur,Guwahati,Assam,PIN-781006

Hi Sir
I have buy a TVS Apache from Sharda auto Mobiles, Meerut in the month of June from the month I am facing a problem with my bike but there is no response from their side. the problems are:
i) Back disk break problem, they are saying that we dont have spare parts as it is a dealer of auto mobile. Is it possible that the dealer dont have the spare parts.
ii) Vibration problem: When the speed of bike goes above 40 it vibrate like a mobile & there is no response from their side i.e Sharda motors, Meerut
Regarding these complaints we tried 4 or 5 times to talk to the owner of Sharda Motors, Meerut but they are busy with the phonic call and they don't have a single minute to talk with the customer.
So, we are kindly requested to you sir please go through my complaint. I am very thankful to you if you are able to resolve my problem. We are requested to you that dont disclose the name otherwise that create a personal issue.

With regards
Ankur Rana
[protected]