TVS Motor Company Complaints & Reviews

Yesterday we went to showroom and taken a quotation including with helmate and we taken bike with total amount paid in cash after bike delivery we ask helmate they were telling we are not told with helmate and not giving respect with customers it very bad insult with us

I have bought my vehicle in August. The 1st day I got my vehicle i am facing issues with the rubbing feel and weird uncommon vibration from the engine. I have raised complaint to Ashvini TVS Speed wheels showroom that they gave me a faulty bike. At 1st they told me that sir your bike have more power than the previous version so you might be feeling it weird. I have Ntorq race edition too but i have never face this problem. I told them about this. So they just ignore it and tell me to go with the vehicle after that I showed them that issue again so they told me that after your service there will be no issue. Then I did 1st service, even after that i have same issue. So they finally heard me and talked to service centre which is Thane Khopat. For the last 2 months i am visiting that service center for 4th time and they say that issue will be resolved leave your vehicle for a day. But everytime they keep my vehicle for 2 days and they don't solve the issue and give me that crappy engine scooter again again. I even talked to manager that if the issue is not resolving than replace the engine bcuz I'm not giving the half price for the vehicle so why should I ride faulty vehicle. They told me that they will fix. Now I gave my vehicle day before yesterday to the service center then haven't returned my vehicle and for today they are not receiving any of my call.
This is not acceptable TVS, I have so much trust for the Indian brand and the service and vehicle is just soo annoying. I'm very disappointed. I want the engine replacement. And I'll be not visiting the service center again and again. Next time I'll be not talk politely to any of the TVS service or sales person.

My TVS bike Jubiter Zx (TN82J 9025) given for service which was purchased in the month of January 2021.
At the time of Ist service i register a complaint about my bike back wheel wobbling, but service engineer checked and he told it's fine,
2nd service i register a complaint about the bike wheel wobbling, same was happed.
3rd service i register a complaint about the bike, service engineer checked and he told it's fine,...

Sir,
We purchased TVs star city motorcycle from our nearest authorized showroom Jagtap Auto (Radhika Auto) Takalibhan.Which is sub- Dealer of BHANSALI TVS SHOWROOM.
We purchased this vehicle since two years ago.in 12.2019.
We attached cash recipient for your reference.
But still today my vehicle is not passing by showroom . They avoid me every time & give me new reasons every time since two years. We purchased this vehicle by cash payment.
Sir we trust on your company blindly but this time our experience is very bad about your service.
There is no any my fault for Delay passing the vehicle. It is completely you system problem. So we humble request you please do needful action for our satisfaction.
If our problem is not solve by your authority then we take support of law & consumer Forum.

Name- Balasaheb Mohan Shelke.
Ap-Takalibhan.
Tal-Shrirampur.
Dis-Ahmadnagar.413725
Mo.no- [protected].

I am raseela maurya from bhadohi. I have purchased a scooty tvs pept plus in 1 january 2021.But scooty is not stat at the most time. Maximum time scooty in agency because it not stat. I said the dealer but dealer is not learning. Sir i am handicapped lady so i am very disappointed for tvs. Plz it is changed if possible

It is very strange that my vehicle has been shutdown while traveling with two passenger. If one person getting down, the vehicle will start but if the second passenger sitting in the vehicle, it again shutting down

Please advise what is the possible reasons of it

I have raised a complaint vis email regarding my vehicle ntorq not working 3 days ago . I have received any response from tvs.. I have given my notrq 125 to the service center as it had broke down on the 29.10.11 while returning from from and was not starting at all. I haven't got any response from the service center.. I saty in Bangalore and the service center is in 6 block Koramangala Bengaluru.

Dear Sir/ Madam,
i purchased TVS jupiter rom Indore (M.P.) show room on 20/3/2020.
After that lock down started till march 2020 and again from April 2021.
Due to which for 6 months were just passed without using the scooter.
I a
had taken only two free services for m vehicle because of covid lock down and i myself was suffering from covid.
requested to extend time limit of free service in this period.
thanks

Hello, I am Mohan Nagar.
Here, I bought a bike on 23 September 2020 from this bike shop and now today it has completed more than 1 year but I didn't get my bike number and registration.
And when I contact him, he didn't response well on that matter and always procrastinate for registration. I have always to go in metro city and I face problem there for empty number bike plate.
So please I request to provide my bike registration number as well as soon.
Thankyou

Dear sir/madam,

Ref: The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

Purchased a new TVS Jupiter ZX Scooter on May 2021 from Amaravati Automotives - Surya Rao Pet, D.no:5-1-60, Ward No:7, Block No:5, Krishnamurthi Street, Kakinada - 533001. Engine no.: DG5BM1X00255. While buying the bike the signal lights are not worked i asked showroom executives they said it will be resolved after 1st service but not working. I already raised a dispute at service center 2-293, Balaji Nagar, opp. APSP 3rd Battalion, Ramanayyapeta, Kakinada, Andhra Pradesh 533005. But i did not get any information from them. Battery problem(new battery has to be fixed said by manager), Sounds while riding, Kick rod not working, Suspension of the bike is worst, Signal lights won't work for certain time, low lighting, Tyre pressure will be decreased, Display issue, Low mileage. Even after boosting of battery it's not working. I asked service center they said it will be resolved after 3rd service. But not yet resolved. I do believe TVS main agenda is customer obsession. So I'm requesting you to replace new bike because after 3 months i facing these issues. I already having jupiter bike AP051782 buy in 2014 and the service and bike performance is too good till now . So, from that experience i buy another bike also and also suggested to our friends APGH.

So, kindly im requesting you to take action immediately. I would appreciate it if you could resolve these issue in few days will appreciate. As I am sure you can be appreciated, I rely on my bike for transport and apart from the inconvenience, this problem has also caused me to incur additional cost.

I look forward to settling this matter amicably. If, however, the matter is not satisfactorily resolved in few days, I will consider you will surely respond as fast as you can and for replacing the bike.
Yours faithfully,
S.V.B.ANAND,
APEPDCL, LI,
SARPAVARAM,
KAKINADA, AP,
PH:[protected], [protected].

Actually today i went to book a TVS Raider red bike, after assurance by Mr Guddu kumar that bike is available,
Afterthat My Financer finance the bike whitin 30 minut, me and my financer both are present there. and suddenly Mr Guudu kumar, Mr Rajeev kumar Refuse that bike is not availble and owner also refuse and behave like very unprofessional.
and I lost my pre approved bike loan .
So, if you can take any action agenst them its ok .
Otherwise take action.
Thans & Regards
Jay prakash sharma

Bike is not starting

Model_TVS APACHE RTR 180
Chassis no- MD634AE95M2K01703
Engine no- AE9KM2X01652
KM-640
After 1st service ABS light not blinking then I was told then technical team told meter faulty..then I was update mager then rudeness behavior & then told meter not available & not checked ...

Very bad service & rudeness...

TVS-SAI DURGA SERVICE STATION CUTTACK

I went to TVS service center bathinda, I gave them my vehicle on Friday to replace the race wire in it as it was giving some problem.

Its been 4 days they have not done their work

Friday - they said got delayed will give tomorrow
Saturday- they said workers are on holiday so now we will give on Monday
Monday- Monday they said wire is not there...we will arrange in tomorrow
Tuesday - again same delaying every day

Worse service of TVS for customers.

25/10/21
from tvs service center surendranagar[mira tvs] not working properly i serviced my tvs apache rtr 160 4v and 1day working good but after 2days i faced same problem and service not respond me
my money waste
and service center cleaning only and my problem not solve
my contact no:[protected]
i regards to solve my queries fasterly
i have rated about tvs 160 4v 0/5

I gave the TVs pep+ for service on 9th Oct 21. Technician told that my Amaron battery which I had put barely a year back is not charging and suggested to get it checked. Since I bought the batter from SN, I took to them on 23rd. When they opened the seat, there was Exide battery instead of my Amaron.

Took to Trijal. After a lot of delays they pulled out my service sheet and another persons and told there is a mix up of battery. They took my Warranty card details and told that they will call other customer to check his battery.

There was no accountability nor any remouese for doing such a shabby service and goofing up the parts and bad service records.

When they opened the box, the wires where connected with out fuse ina haphazard way with tapes around. Looks like the lock wasalso broken since I was unable to lock properly after service. Just a warning to those planning to buy any TVS product.. watch out. Once I hear from technician will weigh in escalation to TVS management

Greetings,
This is Sudheer from Nelamangala, Bangalore Rural Dist. with reference to the above subject I Have Purchased TCS STAR CITY Plus on[protected] at Prakruthi Mobikes, Nelamangala But they have over coated the price as 91500.and Unknowingly i have paid 75000 Cash and 16500 through UPI.When i gone through TVS Motros.com Web site i was shocked that the Ex showroom price of the bike is 70505.If we Add RTO, and Other Accessories to that price it wont cross 81500/- But the Dealer has overcoated the price.So i am requesting you to co ordinate with that dealer and help me to get back my refunds.

I hope you people get me JUSTICE. and Proove yourself that you are Customer friendly Organisation.
Thank You.

Would like to inform you that I bought a New TVS NTORQ 125 SCOOTY on 16th of this month only after 4 days SCOOTY engine had issue and as per TVS AGENCY THEERE WAS SOME Fault IN. Engine (CAMP SHAFT) currently my SCOOTY is in Uttarakhand and area is in VATSAL agency JASPUR.

No one is eager to help me I have contacted all the agency near by but they did not addressed my concern second the VATSAL agency worker is so rude and arrogant that he was saying we don’t have that part available eather you will arrange it take this SCOOTY to somewhere else I am sharing you the contact number of that person.

I am writing to you as a formal complaint as it’s been two days the SCOOTY is in agency and I need to go to Delhi.

Please take a appropriate action and replace my SCOOTY WITH NEW ONE I don’t need this now.

From first day of purchase my tvs scooty Pep plus has starting problem, sometime it does not start from selfstart and also from kick start, i have complaint two times and tvs customer care generated a ticket number also but no attention given regarding this problem.such poor after sales service

Ever since I took the ntorq, there has been problem with Bluetooth connectivity last 2 year yet so please action and help me.