TVS Motor Company Complaints & Reviews

Dear Sir,
With due honour and humble pray. I would like to drawn your kind attention regarding a defective TVS Jupiter ZX Purple Scotty that was purchased by me.

That your company has a very good reputation in the two wheeler section and the same had inspired me to purchase the Scotty but I was totally wrong regarding your company.

That on 16/7/2021. I had purchased a TVS Jupiter ZX bearing Engine No:-DG5NL3508596, Frame No:-MD626CG56L3N50714, Key No:-0099 every thing was going well.

But on 7/9/2021 morning I was shocked when my TVS Jupiter ZX was unable to start neither through the self start or through the Scotty Kick Start as a result on 22/8/2021.I took my Scotty to the Dealer namely M/S JAGRITEE MOTORS, Main Road Naharkatia, Dibrugarh, Assam from whom I had purchased the Scotty.

But the dealer was unable to rectify my problem as a result they kept my scotty and started to delay for rectifying my Scotty problem.

As I am working girl and the Scotty is very much essential for my daily use and for the same I had to make calls to M/S JAGRITEE MOTORS to make enquiry about the status.

But the person receiving the Mobile No:-[protected] given to me for making enquiry is very unfriendly and rude. Whenever I make enquiry in the above mentioned mobile number the call receiver starts scolding me with heated words as if they have given me the Scotty free and I am begging to receive back my scotty.

From 22/8/2021 till today it is around 22 days they have not rectified and given back me the Scotty and even my warranty of scotty is going on without my daily use.

Hence I would like to request you to kindly take back the defective TVS Jupiter ZX Purple and provide me a new Scotty and also to take action against the dealer etc for giving me mentally disturbance.

Thanking you

Your Truly
(Miss UNMANA BARUAH)
Mobile No:-[protected]

Respected sir,

i bought a tvs ntorq 125 bs6 model scooter, it has been for a 5 month. but unfortunately the headlight was damaged.The headlights of the scooter is covered with mist. so the headlight illumination is not very well. it is a manufacturing defect.(The photograph is all below)

I had put a complaint one before this.After that there was a lot of bad behavior from the service center.This is a new vehicle and with each passing day the complaint in the vehicle is increasing. I don't know it is a Fully defected vehicle. so that I need a full check up and fid out what are the problems.

I humbly request to tvs motors for solving this problems.

Mail: [protected]@gmail.com
Ph no : +91 [protected]

फ्रंट ब्रेक तार डेमेज

Dear Sir,
I bought a new TVS Apache on 10th of January 2021, the next day I met with an accident and there was some issue with the gearbox for which I went to the local service station i.e Aprajita Services Raigarh. They charged me with 4000 INR for which they gave me a bill of 3400 and the rest 600 no bill was provided (bill copy in attachment) they handovered me bike after 3 and replace left rider which costed 606 INR but my problem wasn't resolved, and the service manager said to change the whole gearbox as it got ruptured while servicing but asked me to pay for it as it falls under my purview and service centre doesn't owns any responsibility for the damage done while servicing.

I have done my servicing for my tvs jupiter scotty at ( TVS Jaishwal wheels rajarhat kolkata 700135) and they have not given the gst bill they have given only manual bill for servicing and all the parts I have purchased and charged double the actual amount.

Main 25 October 2020 mein TVS XL100 bs6 model badkul Sagar Shri Krishna ki lee thi use Gadi Ki Main Samay Samay per Sabhi servicing karvai hai aur 4th servicing paybill 26 August 2021 mein Mainey 4275 km per Karwai hai 27 August 2021 ko servicing ke bad Meri gadi Band Ho Gai thi jis Karan main 30 August 2021 ko gadi theek karvane ke liye Puneh company mein Jama kar di thi gadi mein jo bhi kharabi aaI hai unko badalne per Mere dwara gadi ke parts ka bhugtan Manga gaya company dwara warranty guarantee period Mein accept nahi kiya ja raha hai

My Apache RTR 200 4V Race edition model (Reg. No: TN 58 BB 1199) bike's speedometer display suddenly stopped working. I took my bike to nearby authorised TVS service center SOWDESWARI MOTORS, Seelanaickenpatti, Salem, Tamilnadu. They thoroughly examined my bike and said that my bike speedometer has to be replaced. I told them that my bike is under 5 years warranty provided by TVS motors during purchase. And warranty period is still available...

Sir,
I have bought a TVS scooty in July, 2020 at Vijay TVS show room at Annamalai Nagar, Cuddalore district, TN.
Since purchase two problems still persists.
1. Struggling to move initially. Not the first start of the day, but all through the day.
2. While on the move or speed brakes, engine suddenly stops for a second.
This causes sudden loss of balance.

For these two issues, I visited the show room for more than eight times. But, the issue remains. I lost confidence on them. Hence I make this complaint.

Meri bike m ब्रेक और इंजन m problem h koi सुनने को तैयार नहीं है plzz help me

Apache 160 back disk brake heat

Anushya Manoharan
Room No. G 326, Ramchandra Lane,
Kachpada No. 2, Near Mariyamman Temple,
Malad West, Mumbai: 400064

Aug. 09, 2021

The Concern Person,
Head of the Department
TVS Motor Company.
Chaitanya, No.12, Khader Nawaz Khan Road,
Nungambakkam, Chennai 600 006.
Tel : +[protected]

Subject: Complain about a defective head light charger of my TVS Jupiter

Dear,

This letter is to complain about a defective head light charger of my TVS Jupiter which I purchased on Nov. 13, 2020 manufactured date: Sep. 2020. Details:
Regn No: MH47 AV 9396,
Chasis No. MD626CG58L1K23436.
Engine No: CG5KL1512956.
Model: TVS Jupiter.

It’s Just 7-8 months the parts is defective I got the scooter services, I tried to claim from My Insurance Company. But he straight away said that it manufacturing defect which is not claimed from Insurance I need to contact the manufacturer. I am requesting that you replace the part with a new one would be disappointed if it didn’t work properly.

Waiting for a Positive reply from your end.

I am sending the image of the parts and the vehicle Registration details for your reference

Sincerely,

Anushya Manoharan

I had given my vehicle TVS ntorq PY 05 F 1402 @ Raj Vijay TVS, Karuvadikuppam, Puducherry...on 25/08/21 for repair works which comes under insurance claim...i was told the spares has been ordered and within a week the vehicle will be delivered...but even today (9.9.21) the dealer is saying the spares are not received and it will take another week...i am really not satisfied with this and request you take up the matter with the service centre immediately

Billings item not fittings maximum time complaint but not solve still now kindly take the matter saulf it [protected]

I have purchased tvs jupiter base model in 16-feb-2021 from thakkar porbandar Dealer, they give me tyre of maxxis company not tvs naylon, now with in 3651km rear tyre is cut and damaged, so please give me some solution in tyre warranty i need tvs tyre in exchange with maxxis tyre

I have visited your service center dt 28/08/2021 at Jaunpur-Varanasi high way at RAJ TVS Varanasi UP for some repair work in front Shocker for my vehicle no MP66 S 0124,
During visit, I have clear all the fault in shocker + to improve the mileage but after repair work, it has been noted that work could not be done properly & fault remain .
Then I have made complain on next day i.e.29/08/2021 to your representative Ms Sandhya & visited to your service center again on 05/09/21 but it is deep regret to say that after so my request, your shift Incharge including Technician was arguing without meaning result,
After that I have returned without any fruitful work.
From the above. It may please be noted that it reflect the image of TVS & request to passout order to complete the work without any further charge.

I was perchas TVS scooty bike on 11.09.2020. but bike not start properly...first month me send to the TVS service center kattur Trichy. But problem not solved...starting problem, over noising diffrent sound...please solve the problem immediately...

Dear TVS Team,

It is really disappointing to see newly purchased TVS Ntorq scooter got broke down twice in just 6 months from the date of purchase. I also do regular service at service center. But my scooter both time it broke down, doesnt even start. Service center denies for Pickup service. On first breakdown service center gave some vague reason but real prob is not solved.
Same issue occured again in this week and no service center is ready to pickup. Even if i send my vehicle through towing service, they just temporary fix my scooter which again gets same issue in less than 2 months.
There is some major electronic fault or battery issue but I am really frustrated to get my vehicle again and again to service center and same issue keeps on occuring and lot of my time gets wasted. My Vehicle has not even crossed 800 KM mark.
Vehicle Registration Number- MH03 DQ 6547
Kindly help in getting my scooter fixed for the root cause as this is really bad customer experience.

Regards,
Vaibhav
[protected]

This is prakash recently I purchased tvs Jupiter, from two days self start not working, went service center and repaired but it worked for 1day again got same problem

My self purchase a TVS Victor on the year March, 2017 & till now it's on five years warranty, in the meantime my bikes nutral indicator is not glow, so visit to my nearest TVS SERVICE CENTER (ALLIED TVS) & after proper inspection by the service engineer the service supervisor informed me that your bikes digital speedometer is out of order, & it needs replacement, I told him my bike is on warranty so please replace the same under warranty, but the service supervisor imformed me you can't avail the warranty, so I asked him what's the reason, and he inform me that your paid servicing is discontinued on 29th March 2021.so you can't avail the benifits.

While vehicle moving on road suddenly vehicle stop and Petrol smelling observed and noticed petrol leak on road, on opening found petrol hose leak, informed dealer on this very poor response on rectification and addressing point, more than a week waiting for service call