TVS Motor Company Complaints & Reviews

I done my bike service in sangita service centre Danapur patna and they worked in another parts or my bike and my problem is still occuring in bike when I came again they treated me badly and after very long waiting they done some work again ad i still facing same problem

Dear Sir/Madam,
I have a complaint about one of your employee and his name is Rahul. He is working in Sabharwal TVS as per my knowledge. A police complaint has been registered in Tilak Nagar Police Station for physical assaulting a lady in last month. If TVS starts hiring people who has criminal background then it will bad for company's growth. Please take concrete action on this.
Regards

I buy tvs scooty on 12th July but still they not gave my number plate already one and half months passed not yet I received my number plate

Sir,
My vehicle [ TVS NTORQ SUPER SQUAD EDITION ]body part has a scratch issue at the time of delivery. I was immediately reported the issue at the service center. Then the service agent was tolded me, the issue of the piece replaced only in the first service of my vehicle.But in the first service agent was not willing to solve my issue, because they telling it has no sticker [ Smart Connect ] at the place. So sir please take a solution for this complaint.

Hi my name is deepak pokhriyal, i have apache Rtr 2004v, i purschae this bike from OM MOTORS, 260 DEHRADOON RAOD, RISHIKESH [U.K] in oct 2019. after my 2nd free sevice iam not happy with the bike service provided by authorised dealer. i personally feel the bike is not running well. how may times i had told them that iam facing problem with my bike like
1. Gear sensor is not runningn well
2. Abs is not in good condition, after 2nd service the bike is slipping
maximum on noraml day's road.
3. the handle is vibrating too much at noraml 65 kmph speed.
4. chain lubricant, and engine oil, what your authorised dealer is
providing is of a bad qualtiy i must say .
5. and from the day first your authorised dealer did not provide any basic
fist aid kit. etc.
but they always says dont worry we will fix it, but again and agian after service the bike is facing same problem. i dont know that, what kind of service u are providing to your coustmer . but i belive that TVS is well known company and reutative ferm. so please rectify that problem what iam facing .

phone number-
[protected]
email- [protected]@gmail.com
chases number- MD637CR18K2K00629

With reference to the above matter, today morning I have called Prakruthi Tvs service centre, bellary road, Ganga Nagar, Bangalore with a concern that my vehicle TVS JUPITER KA04JX9453 is not starting properly with auto start button and registered for pick and drop service only for checkup and repair of the particular issue as I have already availed service of my vehicle last month, even after clearly mentioning not to service my vehicle as it is already done this service centre has again repeatedly done servicing of my vehicle (worth Rs. 590/-) without informing me and also changed oil without my permission and levied all the unwanted charge for the services which was not required at present. Now if I talk about repair of my vehicle, well that was not done as they wanted to change the battery which I denied and asked them to drop my vehicle back immediately so apart from resolving the issue they have done everything in the vehicle for making a good bill amount.
Kindly look into the matter immediately as this kind of service is not acceptable at all, starting from the person who took my call for issue and then even after clarification they applied so many useless charges wasted my money and time as well. This not only hampers your reputation but also your own customers will loose trust in brand. So, please take necessary action and also ask this department to improve for better customer services.

Hi,

My father bought a TVS Jupiter Basic model and it was delivered on 30 August 2021. The actual vehicle cost(not including tax and registration fees) as per invoice is Rs. 72946. But they charged Rs.1000 extra. They offered us one mat, vehicle cover and petrol gor ₹500 . But they charged ₹1000 extra for the same.

Hello,
I have purchase TVS Jupiter ZX BS6 on November 2019, yet I don't face any issue regarding Riding, performance,
But on 30th Aug suddenly my Throttle cable got damage(Break) in the middle of the Road,
I have to take bike to local mechanic as it is near by,
When he checked the cable found damage and i went to buy a new Throttle cable but unfortunately i haven't got on any shop,
And surprisingly the show room also don't have any spares available, and when i call the customer support they tell me it is available to 60km and not in your area,

Is this the TVS company doing with the customer

Dear Sirs/Madam,

I purchased a new TVS Jupiter Scooter on 14 August 2020 from dealer Divi TVS, Puthenchantha, Varkala, Kerala, Engine no. CG5FL1010827, Chassis No. MD626CG57L1F15453, Scooter No. KL810140, with one time full payment.

It is regret to inform you that it’s a disgraceful scooter which I have ever bought in my life and it is seem like a fault since my husband advised me to choose other better company rather than TVS. My nationalism was with TVS Company and previous experience with TVS scooter performance was outstanding. Please note that the first month onwards the performance of this TVS Jupiter Scooter is very unfortunate like not start automatically, pedal start not working, getting stopped on the middle of road and take a long time to restart.

On several times, I revealed/reported to the service centre “Divi TVS” the difficulties which I was facing and given to the services. Unfortunately they didn’t detect any problems and most of times returned the same day as it is, informed that problem has been rectified. Again I started to use, the same problems still existing. On 12th August 2021, I given the scooter for the same service centre and visited the service centre three or four times apart of regular follow up through phone calls, explained all the snags which I was facing. Finally they informed me that the injector of scooter has to change, which they already ordered. After the change of injector they identified another issues one by one. As you aware that almost one month my scooter is there in the service centre for this rectification. Without my scooter I am facing lot of worries to my day today life particularly faced during Onam festival time.

Consequently, as a well-known/ reputed company called TVS Motor Company Ltd, kindly request to replacement of the said scooter or same scooter with proper maintenance assuring the guarantee these issues never happened. Also, required to pay the compensation for this huge delay, time elapse, financial burden caused. A prompt action will avoid unnecessary leads this case to Consumer Court and other legal formalities.

Look forward a prompt response from your good end.

Regards
Reenashibu
Email: [protected]@gmail.com
Phone: [protected]/[protected]

Not even a month completed, I am not able to get a replacement for my broken rear view mirror. Even after first service completion, I got the vehicle in same condition. I am afraid that how I am going to travel for the coming 15 years. Sumathi karthikeyan [protected]

Hi my is Ritu moni konwar ... Actually I purchased NTORQ 125 new edition 2020 ... My EMI is very clear to every month ...no was pending my EMI but til now August 2021 EMI was pending for covid 19 setuation ...TVs credit boy is everyday calling me and very bad behaviour, I asked him some days wait but he can't be understood and again and again bad behaviour to me... TVS credit services is very bad just August 2021 month EMI pending but he is very bad language to used me... I really hate this service at all...

I purchaced a scooty pep on 6/12 2019, driven 14000km, Three days ago silencer blocken. i already send compliend yesterday to tvs compony. But i did not get any informathion from them

My scooty new 10 month old met with an accident i want bma but the dealer is saying parts is not available he is making me fool from 2 month that come in 2 ‘3 days but not taking my prob seriously pls do something

Purchased a new TVS Jupiter Scooter on 9 November 2015 from Devesh Motor Co., Near Sophia School, Ajmer. Engine no.: BG4LF2089049, FRM: MD626BG41F3N80614. Well maintained it, carefully driven, regularly serviced by experienced technicians at standard service points. No information / no message / no call from any TVS Service Centre for years.
My daughter regularly drive it, atleast 4 km per day or may be 20 km. in a day; at the time...

I had purchase a TVs scooty jupitor since Nov.20, during covide it has not used.Previous 20 days before I drive it, frequently it wa stopped any where on the road.I have stand my scooty at Aditya Narayan center at Lanka varanasi.They told me that it's fuel pump has fault.Previous 8 days, my TVs scooty is stand at service center.I thinks TVs scooty is worst product s far.

Hi

I have Purchased a new apache 200 still not received RC and tvs showroom not responding so good .

We bought a TVS Xl-100 in 3 years before. Now a problem in bike. (Suddenly off in running). We go to Moolakadai TVS Service center. The service center Manager adviced to service vehicle in private and there is take 3 weeks to service my vehicle. (It's an minor problem, but he told, no parts in service center).

கடந்த 3 ஆண்டுகளுக்கு முன் TVS XL-100 வண்டி வாங்கினோம். தற்போது வண்டி ஓடிக்கொண்டு இருக்கும் போதே நின்று விடுகிறது. இதனை சரி செய்ய மூலக்கடையில் உள்ள சர்வீஸ் சென்டருக்கு சென்றோம். அங்குள்ள மேனேஜர், "வண்டிக்கான பார்ட்ஸ் இங்கு இல்லை. வண்டியினை இங்கு விட்டால் 3 வாரங்கள் ஆகும். நீங்கள் வெளியே கொடுத்து சரி செய்து கொள்ளுங்கள்" என சொன்னார். நாங்கள் பரவாயில்லை என சொல்லியும், எங்கள் வண்டியினை வெளியே கொடுக்க சொல்லி வற்புறுத்தினார். இது போன்ற வாடிக்கையாளர்களை அலைகழிக்கும் செயலை மாற்ற வேண்டும்.

My new TVS Jupiter zx BS6 sometimes not starts when I reached at TVS PIPRALI SIKAR service center in Rajasthan from where I purchased this scooty then I realised Worst service facilities available at TVS piprali centre Sikar (Rajasthan) they are not cooperating with customers and denied for service. Behaviour of service center owner is also rude & using of abusive nd unparliamentary words by them.
Totally disappointed and feeling very bad with TVS motors.
Please take necessary action so we can trust on TVS motors.

Bought the scooty on 19th April 2021, recently the handle has been troubling in proper balancing, when reached out for servicing they are asking for charges for the repair even i[censored]nder free service and there has occurred no external damge to the vehicle.

Hello Sir
I have purchased a bike of TVS apache 200 in June 2017, the condition of tire is very bad.May I know the warranty policy of tire.
Thanks
Regards
Bhola Mandal