TVS Motor Company Complaints & Reviews

Gaadi chalte chalte band Ho jaati hai
Pickup km de rahi hai
ABS light de Rahi haii
Service center pe koi sunwahi nahi hai

Arman
Bike no. MP07NM6989
Apache RTR 160

Hi, I am from Nepal. I have purchased TVS RTR 200 from Jagadamma (the only Dealer in Nepal for Appache bikes).
One day after washing my bike, water gets in to the air filter box then it started blowing white smoke and the engine got too hot. I took it back to the mechanics and he poured out the engine oil, which was very Foamy and he cleaned the engine with petrol and oil and Replace the oil with new one. I got this water problem after every wash thrice or more. I need help what should I do to stop water getting into the airfilter box.
I would appreciate if you reply on the issue.
Thank you
Sumit Pant
[protected]@gmail.com

Hi,

This is Mantu maurya, I had purchased tvs ntroq on 19 jan 2021. But from purchase to till date my bike service is properly time. but my bike battery issue face from 2nd service i talk to service team but no any action. 1st June to till date my bike self starting not working.
Contact no- [protected]

I bought a in June and now in every two to three days the air in the rear wheel is blowing, I checked about seven to eight other places, said no puncture, I took the motorcycle to Hadapsar servicing center, told them the problem.. They sent me to a tyre dealer 20 km away without checking anything when there was no problem with the tyres. The tire dealer also said that there is no problem with the tyres, found magvel leakage.. after returning to your servicing center, they was forcing me to go back twenty kilometers and fetch the letter. Whose problem is the magvel leak? They are asking me to pay installation charges of magvel Rs. 250. Already one month i'm facing the issue then Why should I fill this out? Very poor quality service .. Giving zero rating.

Servie not ok mistake by bike our showroom iam give the service also working meter cable but iam takeking service fensh not working
Showroom no reponse

Booked purple mate colour jupiter.. but i got a different colour

Dear Sir,

I would like to say that we were family of TVS and I had used TVS scooty for past 10 years. Recently I exchanged my old scooty and bought new scooty pep but was totally disappointed as the self starter is not working from day one. With the new vehicle I never expected as usually for initial years the self start would be functioning so good. Very disappointed. It is being 3 months now i am using kick start. I feel scooty is pride for women and it gives you the pleasure of riding but now it is giving me displeasure. If you could act on my complaint will be happy.

To
the ceo,
tvs motor company,
jayalkshmi estates 5,
floor 8, haddows road
chennai district
chennai, t.Nadu-600006.

Subject:-complaint about selling defective (manufactured) tvs jupiter by “tvs tulsilok enterprises, rohtak, haryana”.

Respected sir,
it is hereby to submit that my father purchased a tvs jupiter (base model) new scooty from “tvs tulsilok enterprises near bhiwani chungi rohtak, haryana” with chasis no-md626cg51m1c33925 on dated 5/july/2021.
Due to covid crisis dealer assured to deliver vehicle at the doorstep and we made an cash payment of around 75000/- inr via online transaction portal directly to the account of dealer.
After driving that vehicle i instantly complaint to the concerned salesman “mr.Vijay “ that my vehicle is not running properly due to bent in front fork .Salesman told me to check tyre pressure and to continue with the same.
In the mean time the condition of my vehicle become more worse and hard to drive straight due to bent. I again approach to salesman and he suggest me to come to showroom. After complete checkup they found out that front fork is bent and everything related to assembly was not in allingnment.He tried to fix it with new fork but still it is the same .Their is no change in scooty drive and still its not corrected.
“when a customer purchases a brand-new vehicle, they rarely expect technical snags to crop up at regular intervals. The whole purpose of investing in a vehicle is lost if it has to be repaired constantly due to nagging problems”. “it’s a new vehicle & shouldn't have so many nagging issues. The vehicle was within the period of warranty & it is the duty of the authorised dealers to satisfy their customer. Since the continuous mechanical problems have arisen in a new vehicle, the complainant is entitled to seek a replacement.”
i also discuss the whole issue with the owner of tvs tulsilok enterprises but it was completely unsatisfactory reply from their side and even they denied to replace my vehicle .I would like to attract your keen interest bypresenting my issue in form of writing to resolve it in the stipulated time and afterall it is an matter of savings loss of a senior citizen of the society who spent their 75000 rs for this purchase .
I am also sending my complaint to concerned ministry, consumer grevieance cell and a copy to honorable prime minister to kindly take a look over such fraudster who delivers a defective and malfunctioned commodities to customers and harrashing them by looting their money.
I am requesting you all to enquire properly to the whole issue even at my part also and give your fine sense of judgement.
Thanking you!


yours sincerely,

dr rohit kumar
(astt.Commandant)
176 bn, jammu, j$k.
Mha, govt. Of india.

Copy to:-

1.Prime minister of india, e block, centeral
secretariat, new delhi-110011. (by post)

2.State consumer dispute redressal commission haryana, sec- 4, panchkula.(by mail)

3.(cm window) deputy commissioner office,
mini secretariat, sec-1, panchkula.(by post)
4.Deputy commissioner, mini secretariat, rohtak.(by mail)
5.[protected]@cmo haryana and [protected]@mlkhattar.( on twitter )

Purchased scooty tvs jupiter from tulsilok tvs rohtak haryana .on delivery after driving few kms i complaint about bent in fork, but they said this vehicle will not be changed and they change a new fork later but my scooty condition is same .no one is ready to resolve my problem .i feel so ashamed to be a part of tvs .its an horrible experience kindly resolve my problem otherwise i will move to consumer court for cheating at this plateform by showroom owner.kindly help me .

The fuel meter of jupiter scooty is not working properly from the first day of purchase. And now is indicators are not working properly, balancing of the jupiter is not accurate. When i drive it seems it is moving towards left.
Please solve this problem. I have got one service done. Now i am facing these issue. Please resolve these. As soon as possible

Hi Team,
I had bought a new TVS Jupiter a year back and had provided for third service in TVS - Surya Pratap Automobiles, KR Puram.

My bike had no damage or strach on it, but while taking back from service center noticed that my engine case was damaged and when questioned the concerned just said that he will raise the issue to management and get the engine case replaced as it is still under warranty.
But even...

8 months after I bought the bike, 15 to 20 days after I bought it, my carburetor overflowed and spilled oil. The problem is that even then they say that the carburetor will send it to the warranty, so they have sent a complaint. Complaint number 268 is like two months, they have no news, no importance.

Complain for arna tvs balaganj lucknow

Service kharab hai..
Claim sahi nahi karte..
Jhoot bolte hai..
Customer ko ignore krte hai..
Baar kehte kuch hai karte kuch hai..
Hamari gaadi pichle 13 din se claim pr padi thi adha kaam kra itne days me wo bi regular reminder jakar dene ke baad..
Is pr kaam kre.

I gave my TVS jupiter which I purchased on 14 january 2021 to the workshop for 2nd free service at SIMRAN TVS Sector 10A and before giving them my jupiter was all ok but when it came back to me its-
1. Both locks were damaged
2. There was some engine sound from the silencer

When I enquired about the problem the present executive MANOJ sent me to their workshop in Sector 18, when I went there they told me to go back to sector 10A and talk to them.
When I came back to Sector 10A they told me to come on monday {19 july 2021} when I went there they told me that they don't have any solution for my problem and then today{31 july 2021} when I went at 12:30pm they told me that they'll fix my problem by 3:00 pm but when I went their at 3 they told me to wait for half and hour but still nothing happend !! When I enquired MANOJ he talked very rudely with me and misbehaved with me !!! Then I left my Jupiter their itself and came .

I wish that you may take some action for my problem!!!

Hlo sir..its my complain ..i am Bijaya kumbhar @from Bolangir (saintala) my aggrement Number is OR3088TW0040205..i hav paid my all EMI till date ..by cash at saintala showroom. Bt he don't piad my EMI. Last 6 month ..now i take action ..I am going to FIR at police station

Hello, I am facing battery drain issue since purchase.
Two times service center has charged it. Still it gets drain immediately.

Request your support to resolve it

Its been almost 2 weeks we got our vehicle from Dealership the temporary registration was not provided from the Dealership and moreover there is bad behavior from the Sales team over this issue.

Dear All
In 9th July 2021 I was visited to nearest Gungun TVS showroom Jharsuguda, Odisha for bike servicing. I hv given the details to service manager as my bike required service. But they didn't complete servicing. And told me that my bike is ok. After 3 days found same issue in my bike. When I called to showroom for issues they told me for do again service without any charges. When visited for same they charge me extra ruppes and my issue not resolved. Regarding this I raised a complaint with ticket no TVS_Gr_[protected]. But without any in solution they closed my complaint. So request you to kindly look into the issue and take immediate action against him.

1. It's the twice time in Gungun Service Center Service manager Mr Sandip Banarjee misbehaving to me and rudely behave to all customers. Please take action against him as all customers dissatisfied only because of him.

Respected sir,
Myself Mrs. Vijaya Vitthal Panaskar from malharpeth, tal.patan, dist.satara. I bought my wego in 2011 from shinde tvs, karad. From Last 10 years I am regularly serviced my scooty in tvs company service center only but i was getting more service issues in my wego after servicing. So I am truely disappointed by ur service staff & their false commitments.
When mangharam tvs, karad showroom starts I was regular customer of their service centre's but their mechanics not done complete scooty servicing in one attempt. Once service done by mechanic scooty's issues starts & after that when I am going to visit them with servicing issues then they again take extra service charges. In this manner they charged me twice for the same servicing that they already done with my scooty..
Mangharam's service manager & ceo can't even looking at my servicing problem. I am truely harrased by mangharam tvs, karad staff & their regular excuses, reasons that they are regularly giving me.
Please I request u that return my service charges & completely done my scooty's servicing in a single attempt
Thank you.

Mera vehicle apache 4v 160 bs6 jiski self moter kam nai kr rai h jiski wajha se vehicle start nai ho rha h or tvs showroom pe isko change krne ka charge liaa ja rha h jabki mera vehicle under warrent h or iski abi tak 3 service hui h jo ki sab time par hui h jiske bavjud bhi pesa manga ja rha h plz solve this solution soon as soon possible