TVS Motor Company Complaints & Reviews

Hi,
This is Jagannath Shaw, my vehicle number is WB12BF4051. I have recently met with an accident on 8th July and my bike was bit damaged so I have handed over my bike to "TVS : SHUBH AUTO(HOWRAH, WEST BENGAL)" service center for my insurance claim and repairing.
The employees are highly ignorant and casual with their work with zero professionalism. I have visited 3 times in the last 13 days and they used to say that your parts have been ordered and we will deliver your vehicle in 2-3 days. Still they haven't done a single work on my bike. On asking about where my documents are kept, they say "yes those are with us" don't worry however I'm sure that they haven't yet started to process my documents for insurance claim too.
I've visited today once again and the service manager was continued to argue without any evidence and told they'll inform me once the work is done.
So my question is does TVS(a renowned big brand) doesn't have parts of the bike apache 160 4V available all across India? Or does it takes more than 10-13 days to get few parts delivered to west bengal if it is not available in this state?
I'm very serious about this matter now and I'm willing to escalate as higher as possible now.
Please look into this matter and contact me with the best resolution as possible.

Thanks & Regards
Jagannath Shaw
Vehicle no: WB12BF4051
Contact number: [protected]
Email: [protected]@gmail.com

Even after repeated service in Escooty, the fault also comes.

Sir, my byke was keeps by show room last 45-days to till date. My byke silencer and ABS problem. Required new parts. I have complain and request both TM and servicing centre but he has been given date and date. I am fully tired and mentally depressed. I have no another byke. Show room provide me old accident byke which all parts are damaged. Finally I will request please give my byke between 2- days nither I will go see to court.

There is not proper service. Low quality spare parts. Not responding properly. They are not providing job card before and after service. They are not rectifying any complaints, facing the same complaints after receiving the Scotty. Accelerator cable is broken and cool zone in a bike is failed within a year. They kept the bike for 2 weeks for service but after the service again the same problem raised. Totally not satisfied with you company.

I purchased this vehicle last September...not even an year but from the starting it has starting issue and stops while running...3 free services over, but dealer didn't rectify this inspite of telling it...now it got worse and these people don't have parts also to replace nd check and they don't no what issue is happening in it inspite of removing all parts and checking too...it's pathetic to see such a manufacturing defect in this vehicle.. I'm not going to be satisfied anymore also if it gets resolved...but mostly it won't b resolved

Jupiter petrol चोरी पर भी solution ढूंढो, परेशान हो गये लोग, कोई भी आसानी से petrol चोरी करता है Jupiter petrol cap बाहर होने कि वजह से.

COURTESY TOSTSTE THAT on12/7/2021 at 10;30 am the vehiclenumber gj18 cq 5841 was placed in the showroom for laying theclutchplate housing linerwhose job card no is 8631
i got a call from the service center and was told that the flour from the crank was going to be leaked from the out side . i hadnt been bothered for so longif i had been told before i had to stay without a carfor so many days.
i have not been given the right answer from the showroom . i have not been treated properly not properly my bike work nd not properly answer me.
12/07/2021 TO 19/07/2021 AM VERY ANNOYED DURING THESE DAY.

I had purchased a new TVS zest vehicle on 01.07.2021 from Shri Uday TVS showroom, Bhattrahalli in Bangalore by paying full cash on the same day. They delivered the vehicle on 07.07.2021. But the invoice was sent on 16.07.2021 with 15th July as date of invoice. After that so far no action has been taken for registration and number plate. No action is taken from dealers end to resolve the issue. Kindly look into the issue.

Hi team,

I purchased TVS JUPITER SCOOTER from TVS dealer at as Rao Nagar branch on 28 Jan 2019. While purchasing I paid money for scooter, insurance, road insurance and all other required amount. Now after 2.5 years, I received letter from insurance agency saying that they have not received money for insurance. When I approached the dealer from whom I purchased my vehicle, they said management has changed and they can't help me in any way.

Kindly help me and let know the next course of action. I didn't expect this kind of service from such a reputed company like TVS.

I have bought TVS pepe at TVS showroom beawar M/S GIRNAR MOTORS on dated 29 jan 21 but till now number plate and RC not received same was informed to M/S TVS MOTORS but till now no action has been taken.

Very bad experience
Third class service
They are not understand my actual problem
They canceled my 2 free services
Actually
I work at covid Hospital so I didn't get to come for servicing and when I came in the service center was closed due to lockdown
I tried to explain to Mr.Vicky(Manager) but he was not talking to me properly and He was rude in talking and said that it was all my fault and manager there has a attitude like he owns entire TVS Motor.
I am not at all satisfied with the servicing
I told them both at the time of servicing that my horn was not sounding properly but they completely ignore my complaint
the sound of my Ntorq silencer not the same as before
I'm Very disappointed with service

Regret to inform you that it has been a very bad experience from show room people. from past 10 days i am asking executive to repair by bike. but one or the other reasons they are giving. request you to look in to the matter on priority

Dear sir/mam, I am writing you this complaint after so many followups for R.C. Of my newly purchased TVS NTORQ. Almost 6 month gone over but till date I have not received my registration no & RC copy, Certificate /number/Insurance/service book/warranty card, As I am facing the issues on daily basis while got checked by police on the high way's. But no one is listening to me. I have already submitted all the relevant documents/payment for the same purpose. So it is requested to you to pls support in getting the R.C... very very negligencey TVS BY WHEELS Krishnanagar Nadia staff, management department No here any problem and no solve .
Please see the matter and very urgent basic as soon as possible.
Thanking you,
NAME OF CUSTOMER - MR Suman Saha, ADRESS- MAJDIA, MADANPUR
PO. MADANPUR, PS.CHAKDAHA, NADIA, PIN-741245, MOB NO-[protected]

Dear sir/mam, I am writing you this complaint after so many followups for R.C. Of my newly purchased TVS NTORQ. Almost 6 month gone over but till date I have not received my registration no & RC copy, Certificate /number/Insurance/service book/warranty card, As I am facing the issues on daily basis while got checked by police on the high way's. But no one is listening to me. I have already submitted all the relevant documents/payment for the same purpose. So it is requested to you to pls support in getting the R.C... very very negligencey TVS BY WHEELS Krishnanagar Nadia staff, management department No here any problem and no solve .
Please see the matter and very urgent basic as soon as possible.
Thanking you,
NAME OF CUSTOMER - MR Suman Saha, ADRESS- MAJDIA, MADANPUR
PO. MADANPUR, PS.CHAKDAHA, NADIA, PIN-741245, MOB NO-[protected]
Show quoted text

Tvs jupiter 15 din se service ceneter pr di hui ab tk wo shi na hui or nhi huo handver or service center jb bhi call kro khta h abhi 10di or lgenge
customer name-mamta
registration NO-UK04AF4639
SERVICE CENTER -NAINITAL MOTORS RAMPUR ROAD HALDWANI
my mobile नंबर=[protected]

Maine 26 june ko service krwaya tha aur unko bola tha ki self start nhi ho rhi battery prblm hogi unhone bola ok check kr lege...mjhe service k baad fir wohi complaint ayi self start ki maine unko bola ki fir wohi pblm hai ab unhone bola battery issue hai change krwa dege 2-3 din lagega maximum 7 days aj 10 din ho gye hai roz bolte hai kl ayega kl ayega...aur maine tvs service center walo ki service se bhi khush nhi hu ye dang se kaam nhi krte...plz resolve my problem tvs ntorq itni acchi machine hai bs service center walo ki wajah se itni acchi machine mein log kamiya nikalte hai...

I got my fourth free service of tvs entorq where the service provider gave less importance to my job as it was free..took too much of time..charged sanitization fee without my concent..washing and other oiling services were also not upto the mark.

I have an apache rtr 200 4v bs6 purchased since march 20, 2021from kins tvs, nilambur, chandhakunnu. and vehicle just passed 4500km. the front break pads get exhausted on 10th july 2021. after that frayed break pads make annoying noises and discomfort while driving.due to the corrosion i changed the break pads earlier than normal period from kins tvs nilambur .i want to refund the full amount of 289/- that deducted from me for disc pads

I purchased a bike 3 months back and now the indicator not working and also in display red light will be on for long time once when the light switches on the bike will never start plz help

Sir,
Iam a ntorq customer from kerala. From last one year I using ntorq 125. After 2nd service itself the unit had some issues. When I asked about this to the service center they told me it is usual for ntorq. And for the last 6 months 5 or more times scooter have starting problems. Not working self start . Every time service boys came and make it ok and take money from me. Then today also the scooter is not starting. It's not a...