TVS Motor Company Complaints & Reviews

I'm complaint against TVS Motors for facing issue on new two wheeler...I'm unable to shift gear and putting neutral. Kaasu Motors (Tondiarpet) not given any response for that...

Dear sir,
I purchased the bike 9 months ago at first the bike performance is good but yesterday I was riding my bike towards my company which is at muppireddypally medchal Hyderabad.
There is little bit raining I was driven through it and all of a sudden the speedometer disply was went off.. pass light, horn, indicators all went off display is in off so I was little bit afraid of the bike because of its performance in rainy conditions . I was thinking that I have spent 1.3 lak ruppes with this bike but when it comes to rain totally wasted the Problems are high customer service is very bad I was ready to spend money but there are no spare parts in TV's service centers they have only engine oil and oil filter that's all they got. I was really upset with this bike . Earlier I have used hero motors glamour and also bajaj pulsar when compared with this apache those bikes are fentastic. actually I have purchased this apache only for long drives because it has a oil cooled engine but it's not worth it.
I WILL NOT RECOMMEND THE BIKE TO ANYONE

Thanks and regards
Vamsi

There was some sound was coming from the rear break, so when I went for my 2nd service, I've asked him to check. but the service man refuse to check, he said no need to check there is no problem. But after some days the sound got increased, and when I check the disk caliper, it was loose. So the next day I bought my bike to the showroom/service center. Then he is saying that we have replace the entire disk and caliper.
The bike has ride for around 1000 km and we have to replace the entire rear brake system. And if he could have checked the issue during the 2nd service. It would have been a minor issue.
Now they are asking me to pay lot of money to repair.

Dear Team,

I am taking rigorous following up & visited service centre atleast 20 times since I had purchased "TVS Jupiter" & except verbally assurance nothing is happening.
I had purchased TVS JUPITER 2X on Dated 06-Mar-2021 & since that day just after running 5 KM my vehicle is automatically stopped.
I had discussed & went to service centre atleast 20 times & accept assurance that it will not happen again nothing is happening. Pls find enclosed Registration copy for the same.
Looking forward to your support to sort the issue.

Regards
Divyam
[protected]
[protected]

Dear Sir,
I am Krshna Nand Panday, my Bike No. is UP56AE8583, Apache 160 4V, in 2019, There was a accidient with my Bike in Gurgaon and i submitted to Simaran TVS service center Sec-10A Gurgaon and without my knowledge insurance company and service center claim without my initial or sowing bill
part of bike and service like kick replacement not done but i think claim in bill so request you to to need full,

Could you please advice the best service center in vellore I'm very disappointed for balamurugan tvs Ranipet and siddhi tvs gudiyatham, They nvr resolved my problems after the so many service I'm still facing the same problems they never response proper reply to me I wasted my money for both service center, worst technician and service manager ever...

There is no proper response from technicians and service managers, if any problems comes in bike mechanics don't resolved that they just clean the bike and submit, they asked ratings only they don't resolve the bike problems, and I'm very upset from balamurugan tvs Ranipet, lot of times I'm telling the fault still not resolved, disappointed for tvs service centers...

Dear tvs team this is Manjunatha from Hassan my apache 200 bike getting pickup problem I have given more than 3time in your service center and they have charged more then ten thousand still I'm getting same problem, last time they keep my bike more than 15days I don't know what they have done, pls solve my problem otherwise change bike engine, it's 3 year's old bike it's run only 18 thousand km only, but from last 8th months I'm facing same problem every month I am giving the bike in your Jayanagar Bangalore service center it's looking same and it's running same it's not reaching 110 in full throttle
I'm attaching my R C please find the RC and salve the problem really I never expected this kind of service with TV'S indian company I believe this time my problem will solve.

thanks Manju

Battery not working please contact me your technician and solved my complaint I'm pickup the vehicle purchase January 2021

Hi team,

I have visited karaparyag TVs service center on aug 2nd and they take 14 days to change the self motor parts, also they don't care bike, as it's rainy season and they don't cover it, so when they fix the issue there after I filled 500rs petrol 5leter . Now bike having problems when we started, then second day I have file complaint and found the issue, petrol take have water, it's not my fault, as it's services center problem as they don't care bike on center .
I have charged 10000 for bike repair parts now they asking to fill the new petrol as I have wasted my 500 petrol 😭
Regards
Ashish Kumar
[protected]

Hi,
I had bought a new TVS Jupiter last month & when I took it from showroom the rear wheel had no air, so they filled air, after that twice the rear wheel had pumpture, pls help.
Thanks
Tarak
[protected]

Hi sir

My self Faraz Mehmood loan agreement no UP3064TW0024197
One day Raghav call me from tvs finance credit services Delhi on 07may 2021
He said ..
you have ₹9259 due amt
There is a scheme if you both EMI ₹5522 submit together...

( ONLY FOR YOUR EMI DUE AMOUNT 5522 PAY ONE TIME THAN CLEAR YOUR FILE )

Talked many times I have been abused every time..no hearing..
Pls resolve this

I have always been a TVS customer

Regards

I bought my TVS Jupiter in march, 2021 from tvs showroom puppalguda, manikond, Hyderabad. Since very 3rd day i was facing problem of knocking for which i had complained . But after even getting the 1st service done the complain was told to service manager the issue was not resolved and another issue occured .So was informed in second service but issue not resolved till today.

Ordered safety rod along with byke. Its bern 4 months not yet given

Phone number: [protected]
Byke on nake of : Tharuni
Registration number: TS07HR8817

The vehicle which we bought is not in good condition
while driving speedometer is not working.

we have complained many times to showroom but we did not get any reply.

we did not get receipt till now.

when we went to show room they asked to give the vehicle for service that time they will repair and give.

we gave on 16.08.2021 till now we did not receive the vehicle. when we called they told it is major fault it will take time.

they have separated all the parts and repairing it when we visited the showroom.

why default vehicle must be given to customer.

we have complained the next day we receive the vehicle.

very frustrated with the people working there and no response from them.

they have delivered a fault vehicle to us. starting itself this much trouble.

will you buy a default thing. we are really irritated by their response.

please solve this issue or else please tell the next escalation level.

we dont need that default vehicle again.

chasis no MD626AK31M2D09793.

Iam really frustrated please assist.

The tvs showroom and service center have manjhanpur kaushambi, here is service center person and maneger is not have good behaviar two gaues abousing costmers, i am purchage tvs apache 160 b6 bt here is not provide good service my seat cover painding, he said i give u seat cover aftersome time bt 3 month finished not give m seat cover, i will go service center then service maneger telling give me 500 rupees other wise u go, 2 peaple service centere stop abousing.

Mohan tvs dealer dibrugar is giving a very poor quality service to their customers during servicing. I reigster my ntorq scooty for 4th servicing today at 8.30 am but the service mechanic was doing intentionally lazy while servicing of my scooty. I was observing him that he was rooming here and there and talking to others and not doing his job properly ... till now at 12.35 pm he stand my scooty at the ramp and doing nothing... I am very disappointed to the service of Mohan tvs dibrugarh..

My Bike service is bed service. Service after many problems my bikes & Repeat Repeat contact

Date of Incident:[protected]
Contact No.: [protected]
Vehicle No: AP 39GP 4549

vehicle purchased in the month of Oct'2020. it had starting problem earlier once (in the month of April), took it to service center they resolved it.

again yesterday it had similar issue of not starting. this has happened for second time within a purchase of 1 year.

Request onsite repair,

Please provide our services 90 days above request Jupiter zx vehicle chok bolt our showroom not available. And not respons am not satisfied our company kindly respons and resolve issue

I had purchased a Jupiter zx and its now time for its first service and there is no service center nearby. I have tried calling Rana Motors which is 22 km away from my place and they said they are not dealing with Tvs. This means the service centers are not updated by you people, you have given me all wrong name of those centees which are not working at all. My location is Bathinda and no nearby service centers are there. Please open up more service centers if you want people to buy your products. Paying 90000 and having no services after that is really disappoiting. Now I have to go to a local shop for servicing.