TVS Motor Company Complaints & Reviews

The TVS service center at AIROLI, NAVI MUMBAI 400708 (NAME:- R K MOTORS) is a shame in the name of a service center my apache 200 rtr has been there since last 4 months or so and I still didn't get it, I agree the process is a bit slow cuz of lockdown and everything but 4 MONTHS ? First they make me wait months and now they have the audacity of telling me to take me bike if I want and come back again when the part arrives, does it makes sense ? All the ladies who answer the calls are dumb, I'm calling then since last 2 weeks everyday and everytime I call I have to explain all my problem like they don't keep a log book of bike numbers with the reason of repair. Everytime they say they'll call me back but they never do this service center is a disgrace to tvs. I didn't wanted to write this but I am hella frustrated right now and even if you were in my place you would've understand the frustration too.

PLEASE SEND ME STATUS OF MY REGISTRATION CARD?
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MY VEHICLE NUMBER
JH 15 X 7075

Appl. No. - JH15D[protected]/JH[protected]
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Transaction I'd. - JHY[protected]
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Dealer is not given insurance and registration details .. where is insurance and registration card?
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Chasis no .- MD637AE77J2LB7644
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Dealer not giving bill he is laier please give me total document of my vehicle .
My contact no. [protected]/ [protected]

Jis dealer samay gadi CD le ke pass service centre hai aur hamari gadi theek karke nahin dete Hain 15 din se jyada ho gaya hai please contact [protected]

I bought Jupiter ZX on 20.6.21from Shaw TVS showroom Titagarh. At time of delivery I repeatedly told please check the oil indicator. It is not fixed I think. The salesman told it will be fixed when you fill full tank the scooter, but it did not happen. After that i repeatedly call him what do do? He asked to visit showroom after 20-25 days, we we visited he reffered to service centre, they are talking keep the sccoter for 7 days, it's not our fault, you have to pay for this, all the staffs including showroom and shaw tvs service centre contiously denied and not take care about the matter. How can they deliver a disputed scooter to customer? Also dening to fix the problem?
Very dissatisfied

Meri scooty me bhot jyada problem hori hai, jese ki peakup, or chlte chlte bnd ho jaati hai ., , 5. Baar jis showroom se li hai dikha bhi di par showroom waale koi action nahi le rahe hai or nahi sahi se theek kar re hai scooty ko.

It is sad to know in regards to the service centres lack of availability of parts despite of frequent inquiries regarding availability of it.This was my 3rd bad experience, and I also had complained regarding the 1st two bad experiences at Avian TVS workshop, sunpharma road vadodara, Gujarat, When my motorcycle was damaged and they had absolutely no regards towards it, with a bad attitude not only with me but my father as well.

On inquiry via phone call regarding availability of the tail light, I was asked to come there physically, and on going there I was told that the part is unavailable and will be needed to order with a pre-payment method towards it and also it might take about 15 days for it.
It is surprising, that the company service center doesn't have the parts needed.
The reason given was that my bike is old model and is no longer available so they don't keep the parts!.
Please look aftr the matter and do the needful.

I have purchased Radeon bike in month of April and very poor bike and very poor service from service center ... no spare parts available in himachal tarkwadi agency and very poor Radeon bike, and no support from TVS service center

My name is santosh kumar gope from gumla (jharkhand) pin code - 835207 I parked a bike two years ago whose RC book is still new. The owner of the showroom is very personable. I want you to talk to him and please get my RC book.
TVS bike showroom - gatisheel auto agency

I am writing this letter to inform that on 27 & 28 june 2021, I placed an order from TVS PARTS using your platform (Website.; ADVANTAGETVS.COM) having Order ID[protected],[protected],[protected].
I have received the orders tomorrow and found that two items ( PART NO M1080570 CAP OIL STRAINER & PART NO S1200900 PLUG COMP OIL DRAIN) are missing from sealed boxes sent by you.
This is not what I expected from a reputed company like yours.
I shall be highly served if you look into this matter at the earliest and do the needful.
Thanking you

Pathetic service and the most unprofessional people I have ever met in my life. Gave my scooty for service for the second time, they took out 2 litres of petrol. The third time my scooty broke down after just 2 weeks of service. I am fed up of this kind of service and treating customer like nothing, inspite of me recommending 5 of my colleagues to buy tvs scooters.

Priyanka tvs Kharghar 410210

Dear Sir/Maám,
I have purchased tvs ntorq 125 disc in April 2018 and now my scooter's rear tyre is flourishing at three places. It covers in warranty. What I do? Please help me.

I had buy TVs Jupiter Classic Nov, 2020 but till now I had not got my RC.The TVs dealer told to visit RTO office, I visited there the RTO officer told that the dealer has not completed all the formalities therefore RC is not made.I told to the TVs dealer about this but he is not taking it seriously and just making excuses about it.Shree Ganesh TVs dealer, Pune, 411047.I want you to take appropriate action against my problem and give strictly orders to your TVs dealers who are here only to give excuses.

My TVS Ntorq bearing the following details:

Frame no: MD626AK33M2AA4033
Model: NTORQ 125 Disc -super squad edition
Regn No: MH02FP3124

After-sales dealer: VL Automobiles warehouse no 1, PCPF compound, OPP MAULI SADAN, JB Marg parel eat Mumbai 400012.

Was reported for 3rd free service, Noise from front & rear suspension & Front LHS mirror replacement

When I went to collect the bike after service the below pathetic experiences was been faced,

1. FLS mirror was billed to me which was an already used mirror in rust & damage condition after I bought it to notice they took back the mirror & canceled the mirror charges from the invoice.

2. I was been told to do an engine oil flush which will be 1 qty and cost around 350 which will be 3M brand I said do it, later I found 2 qty was been billed for 350 Rs and that too was some local material, How u can use 2 oil flush for a liter of oil hence now they had adulterated with local & incorrect quantity of engine flush I need an engine replacement.

3. Noise issue is still not resolved - reason given that parts are not available due to lockdown

Since VL automobiles are doing an unfair trade I request TVS to take corrective action and fulfill my demand of repair as early as possible if TVS failed to provide a satisfactory resolution the same will be escalated to the CEO- K.N. Radhakrishnan & issue a legal notice to VL automotive for unfair charges and a non-quality repairs.

I Have already complaint about the issue over a phone call to TVS customer care and the issue iD is- TVS_Gr_[protected]

Kindly find the attachment which contains the service bill of this visit with JC No: 19733

This is the recent case of Bike Stolen from Laxmi Nagar East Delhi, Thana Near Laxmi Nagar,

I am a very small citizen who belong to the student category. Today morning my was stolen in front of my home. The all incident were the recorded in camera. The videos already shared with concern police officer,

All the incident were happened within 8 to 10 Seconds. The lock which you are using that Belongs to very cheap Quality which completely show in footages.

Contact Number [protected]

Dear TVS team,

I am Tharun from Coimbatore. I bought TVS Ntorq 125 from LOTUS AGENCY- RS Puram on 12/10/2020. Until now I have done only one service at this agency regarding starting problem within a month. After that service once again I faced the problem but there's no response.

Now my bike is facing a starting trouble, I can't move my bike. I have called the agency to take the bike for service. They said they'll pick it up, later on there has been no response. I have no idea what the agency is doing. I need a service for my bike immediately or else I need to exchange my bike.

So please try to contact that agency and take severe action on them and find a solution for my bike immediately.

Thank You

Regards,

Tharun N H | [protected]

Dear sir.
me ne apke yahase gadi le li lekin apka service bad mila
mere gadike enjine se avaj aa rhi hai me servicing kiya tha tbhi bhi avaj aa rhi hai or apke showroom me kiya tha
or apke showroom vale bol rhe hai ki warranty me kam nhi ho sakta

We took the TVS Sport (VS6 model) from SBM Motors (Moolakadai). However the bike is making trouble since past couple of months. The bike is not speeding up as I could feel something is blocking the speed of my bike. Initially my bike could not speed up beyond 80 KMPH. However now it is not speeding up beyond 60 KMPH. Please be informed that this bike is till under warranty.

This trouble started as after the 3rd service (just before 4th service), which I got from Dheera Motors (Ashok Nagar). When I gave my bike for the 4th service at MG Motors (Chrompet) they declined to fix the issue as the previous services were done by Dheera Motors.

When I approached SBM Motors, they infomed me to contact Dheera Motors from where I did my 3rd service. When I approached Dheera Motors to fix this problem, they are advising me to go back to SBM Motors to fix the issue.

Now I am totally perplexed and wondering why I took this bike from TVS Motor.

Hence request your intervention help us fix this issue at the earliest as a bike in proper running condition is utmost important to my business. We are comfortable leaving our bike at MG Motors, who is closed to my work place.

Or else, since my bike is still under warranty, request you to please replace my bike with a new one.

Please contact me at [protected] / [protected].

The person who did my scooty service was very unprofessional, and didn't even clean my scooty properly.
Even after I have told him that my scooty isn't washed and shined properly he started arguing.
And also he didn't return me 5rs change.

Dear Team,

I have did my bike service in Brillient TVS Kamaraja puram, Chennai 600073, they are charged very high Amount for streak front tyre change and service also not good, totally I have paid Rs.17, 300/- so please help to do the needful urgently and confirm.

Regards,
K Sumathy
[protected]

Hi, I work in TVS Main dealership as ADBDM. My dealer take my signature in blank voucher. He don't give me full amount of my sallery and expanse. Please provide me full amount of my sallery.