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TVS Motor Company Complaints & Reviews

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Updated: Dec 4, 2025
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TVS Motor Company reviews & complaints page 60

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S
Sandeep kumar monu
Mar 30, 2021
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Sir Ji, I purchased the tvs sport bike from rana motors agency near barsat road opp bus stand state haryana district karnal city gharaunda, whose documents I got revisited on March 13 and I did not get the accessories till now and on March 23, i do complain this no.[protected] which had not yet been resolved, please provide me the accessories. I won't ask anyone in the future to purchase the tvs bike.
TVS Motor Company customer support has been notified about the posted complaint.
Sandeep kumar monu no. [protected]
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    BDharsan
    Mar 29, 2021
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    Address: Opp RC CHURCH, HOSUR

    Sir/Madam,
    We have purchased the above-mentioned vehicle on Feb 18 202, Till now we didnt receive any calls from showroom regarding registration... If we meet them and ask there is no proper response from their end..

    Without registration couldn't able to travel to other states for my business.

    We request you to kindly look into this and revert back ASAP

    Regards,
    Harish Kumar
    [protected]
    TVS Motor Company customer support has been notified about the posted complaint.
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      Bhan Chander
      Mar 28, 2021
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      Address: New Delhi, Delhi

      Had Purchased Tvs On /M Gold. on 13/01/2019 Now It's going to pass 1 Year But till Now I didn't receive my RC, from where I purchased they also not Responding neither telling the correct issue.
      I also Registered to complain (before 4 months )in the TVS service Center But No Action has taken by them
      BELOW IS ALL DETAIL:-

      Complain No =68742(Given By TVS Help Line No)
      Purchaser Detail:-
      Customer Name =Baban Sharma
      Registered Complain No =68742(Given By TVS Help Line No)
      Model=TVS RedOn /M Gold.
      Date of Purchase=13/01/2019.
      Chasis No =MD625HF18J1P06324
      Contact No:- [protected]
      Email Id:- [protected]@gmail.com

      Seller Detail:-
      Aarohi Automobile
      11/7 BUTTA SINGH COMPLEX,
      MAIN MATHURA ROAD,
      NEAR D.S DOORS, OPPOSITE PILLAR, NO, 61 OF FLYOVER,
      Sector 37, Faridabad,
      Haryana 121003
      Mobile No: - [protected], [protected],[protected]
      +1 photos
      TVS Motor Company customer support has been notified about the posted complaint.
      Mar 28, 2021
      Updated by Bhan Chander
      Temporarily Register Certificate

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        Sandeep routhu
        Mar 28, 2021
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        Address: 11_259, SANTOSH NAGAR, CHEEPURUPALLI

        Dear sir,
        I am sandeep kumar I recently purchased APACHE 160V BSVI just I completed 3 services only still I have 2 services remaining.

        Bike is not started without neutral gear.

        I go for showroom bt still problem is not rectify and he said CLUTCH SWITCH IS NOT AVAILABLE IN MY SHOWROOM and then go for another services center near vizianagarm, Srikakulam, Visakhapatnam.

        I think this nt fair one r two showrooms has asked bt no results.
        Worst services never seen in my career

        They all are said same reason.
        Please provide the switch ASAP.
        +1 photos
        TVS Motor Company customer support has been notified about the posted complaint.
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          jp97
          Mar 28, 2021
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          Address: Prasad S Jahagirdar 4, Shubhlaxmi Row Houses Behind Abhimamdan Lawn Pathardi Phata Nasik 422009 mob. 9766176197

          I am Prasad S Jahagirdar purchased New TVS Jupitor from Manav Wheels Nasik on 1st March 21 facing casual behavior by Dealer regarding vehicle passing since last 27 days. Threre is Big? What ur entire system and MD monitoring TVS Dealer. Nind se jago customer ka problem solve karo .Already we paid for better service not any Delay or Timepass.Mr.MD do needful to improve Service byDealer to Customer and try to monitor it regularly i[censored] really want to grow ur business it is very shameful though u are having entire system.
          No Regards till u solve this issue on priority let us see hw u care customer
          Problem and sove it.
          TVS Motor Company customer support has been notified about the posted complaint.
          Mar 28, 2021
          Updated by jp97
          No Response by customer care dept till date...
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            G
            Gautam9
            Mar 27, 2021
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            I was riding a TVS N TORQ BS VI on a very high speed flyover .

            The accelerator stopped responding & I narrowly missed having an accident . As vehicles were passing at speeds of 100 kmph . This happened on the Electronics City Flyover Bengaluru . I was en route to Kormangala from Electronics city on the fly over .

            I called TVS Road assist . My vehicle is under warranty - date of purchase is 28th June 2020 .

            I understand that throttle cable is not covered under warranty . However TVS road assist did not help me . They did not provide any assistance .

            Throttle cable failure is extremely dangerous and cannot be brushed aside . I was a proud Ntorq owner but day by day I realise that besides speed and handling, the NTorq lacks quality .Many riders have to say the same that the quality of parts isn’t very good . And trust me, I ride. Safely, I handle my vehicle with care . I don’t ride rough, I service regularly, I keep my tire pressure adequate, fuel tank level adequate so I don’t strain the fuel pump, I also check my vehicle regularly for wear and tear .

            THIS IS AN EXTREMELY IMPORTANT COMPLAINT . I don’t know how many strand, what dia the cable is or what grade of steel is used to make this cable . But it’s about time that TVS pays attention to these issues . The NTorq is promoted as a racing Scooty which can handle high speeds, accelerate fast and race well . But your claims have to be backed by not just performance but quality .
            RIDING AN NTORQ GOT DANGEROUS today . The electronics city flyover is not a safe place . Tvs assist did not provide any assistance despite telling the person on the line that this is kind of an emergency . Sales shouldn’t be the focal point of any company . Safety should be priority . I bought the NTorq not for speed but because people said that the suspension is good, the torque is good to handle slopes and the braking is excellent . But this is the problem . An Accelerator cable is a cheap part . Only 300 rs . I don’t need the money . But what quality of cable is being supplied ? What quality control checks are being made ? Is the cable lubricated beneath its sheath ? Is this high tensile steel, or stainless or is it low grade steel ? Questions yet be answered . I will not keep quiet about this . This is unsafe & I am extremely displeased with this incident & TVS road assistance”s response .

            SAFETY COMES FIRST .
            TVS Motor Company customer support has been notified about the posted complaint.
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              D
              Deepakgundubogula
              Mar 27, 2021
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              Address: TV's showroom gurudwara

              I gave my bike at TV's showroom .

              My TV's scooter battery not working after servicing.

              They kept one day charging after next serving day and it was non redponsive
              TVS Motor Company customer support has been notified about the posted complaint.
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                Balu2120
                Mar 27, 2021
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                Address: Maduravayol Chennai

                My vechile ran 1600km but facing tyre problem checked with mechanic they said like tyre having air molding problem..when I tried to reach Tvs service they are saying not responsible ..planning to raise complaint on them ..It’s Maduravayol showroom chennai
                TVS Motor Company customer support has been notified about the posted complaint.
                Service centre is not caring about customer..when I brought this vechile faced lot of problem one time battery problem within one year and after change also again battery problem inside air filter problem mileage but service centre didn’t handle sit properly
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                  Priya5465
                  Mar 26, 2021
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                  I bought TVS jupiter in feb in bharath tvs somanur, coimbatore. When i bought it was not cleaned correctly but delivered. Than no number plate for ten days, we couldn't take the vehicle out to main road. Twice police warned that you shouldn't use the vehicle without number plate. Finally number plate arrived n we were happy. After three days self start was not working, we approached the manager of bharath tvs somanur Mr.Balasubramanium, he said he will do the needful and asked to bring the vehicle. We went next day with vehicle, people in the center said after checking that battery was the problem and its not charging. So we need to do battery replacement but for that you should get your RC book. As its was not ready you wait until that. It was a month now, am kicking my new TVS jupiter. Really not satisfied with the vehicle.
                  TVS Motor Company customer support has been notified about the posted complaint.
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                    L
                    Lokijan
                    Mar 26, 2021
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                    Address: No 693 17th east mkb nagar 7th main road

                    My bike no TN05CA2067 JUPITER RED COLOUR BS6.not complete 1year i faced same problem 3times self start not working.and i informed ur service center name of gupta motors.one time new battery replacement againt i face same problem 2weeks more my bike in ur service center now also not ready.i ask ur manager he is tell sensor problem when it will be ready bike is very necessary.i want my bike immediatly if not give means i take legal action for your company and you give compensation for 2 week expenses.
                    TVS Motor Company customer support has been notified about the posted complaint.
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                      Anshukumar1994
                      Mar 25, 2021
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                      Address: 7/50 MR nagar township mathura 281006. (UP)

                      Respected TVS,
                      My name Rajender kumar and I'm from mathura(UP) 281006.
                      I have purchased TVS Apache 160 4v in 2019 From NVS motors mathura. The dealer behave after sell bike very bad. after selling bike his responsibility is 0. My HSRP Number plate required from his side but he's not give to me, I meet him and say please tell me about my HSRP, he's direct say to me it's not my work go from here he's badly say to me. I requested to him he again say to me don't waste my time go from here.. without HSRP I already pay fine to traffic police.. it's behave all side same for other customers who already purchase bike or scooty from him..All are complaining him. So kindly solve my problem and make a call from higher authority. His contact number is[protected].
                      Thank you Team
                      Regard- Rajender kumar
                      TVS Motor Company customer support has been notified about the posted complaint.
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                        sarangadharsahoo
                        Mar 23, 2021
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                        Address: Sameer TVS, Bhubaneswar, Odisha

                        Tvs jupitor zx. a jigling sound is coming from rear side of the vehicle. the dealer saeer tvs, bhubaneswar could not sought out the problem. further, the watch attached to the digital meter of the vehicle is showing wrong time and going late day by day. Pl.take the matter and solve it as soon as possible. correspondence email address:-.[protected]@gmail.com
                        TVS Motor Company customer support has been notified about the posted complaint.
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                          $rikanthv
                          Mar 23, 2021
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                          Address: TVS - Sri Sai Srinivasa Motors, Armoor, Telangana

                          We bought TVS scooty zest 110 cc ( turq blue) in 2018, recently scooty was damaged in an accident, the front panel was totally damaged, and I gave the order on 9th February 2021 in my hometown TVS showroom,
                          Showroom management has been updated me as "some parts are reached our showroom and other parts not available and don't know when parts will arrive to us".

                          So my question is, If the company is doesn't manufacturing zest model, maintain the scooty zest parts will be kept in your headquarter.
                          TVS Motor Company customer support has been notified about the posted complaint.
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                            HiteshDabhi
                            Mar 23, 2021
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                            Address: Radhanpur

                            Radhanpur pramukh tvs show room bad service provide.my jupiter paid service but not clear repairs. 2 day no sollusion in my jupiter
                            TVS Motor Company customer support has been notified about the posted complaint.
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                              Pradeepg225
                              Mar 22, 2021
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                              J have purchased ITR 160 4V
                              It has problem of missing engine, self start, and in clutch is told at the time of service but not got results, I have visited 5 times now they are bleamming me that problem is not from there side. It's manufacturer defect no need resolution.
                              TVS Motor Company customer support has been notified about the posted complaint.
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                                BISWAJI03282135
                                Mar 21, 2021
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                                Service feedback

                                After my tvs Apache 2004v 3rd service I face some problems about starting & chain noise but lots of time I told t n tvs they don't care. Please look and slove....
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                                8
                                8858888578
                                Mar 20, 2021
                                Resolved
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                                Resolved

                                Starting problem tvs Bs6

                                Address: VILLAGE RANIBAG GHAREHRA, NAKDILPUR MAHSI BAUNDI BAHRAICH

                                Dear sir,
                                My problem is not getting resolved. I am constantly facing problems, so I am very disappointed when my problems are not resolved.
                                We had bought the bike on 29/06/2020, at that time, I am constantly facing the kick start problem and constantly complaining but no solution has been found.
                                Therefore, we should upgrade the bike and give it a self-start variant.
                                If I continue to face the problem like this...
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                                8858888578
                                Mar 20, 2021
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                                Address: VILLAGE RANIBAG GHAREHRA, NAKDILPUR MAHSI BAUNDI BAHRAICH

                                Mr,
                                My problem is not getting resolved. I am constantly facing problems, so I am very disappointed when my problems are not resolved.
                                We had bought the bike on 29/06/2020, at that time, I am constantly facing the kick start problem and constantly complaining but no solution has been found.
                                Therefore, we should upgrade the bike and give it a self-start variant.
                                If I continue to face the problem like this and I do not get any solution from the company, then we are forced to take legal action.

                                thanks and regards
                                Amit Kumar Singh
                                Bahraich
                                Contact- [protected]
                                Email- [protected]@gmail.com
                                TVS Motor Company customer support has been notified about the posted complaint.
                                May 07, 2021
                                Updated by 8858888578
                                श्रीमान,
                                मेरी समस्या का समाधान नहीं हो रहा है। मैं लगातार समस्याओं का सामना कर रहा हूं, इसलिए मेरी समस्याओं का समाधान नहीं होने पर मैं बहुत निराश हूं। हमने 29/09/2020 को बाइक खरीदा था तभी समय लगातार किक स्टार्ट समस्या का सामना कर रहा हूं और लगातार complaint कर रहा हू लेकिन कोई समाधान नही मिला है समस्या लगातार बानी हुई है । अतः हमें बाइक को अपग्रेड कर सेल्फ स्टार्ट वेरियंट दिया जाये । हम लगातार शोरूम 8 से 10 बार शोरूम विजिट कर चुके हैं, यह एक बहुत लंबा समय है लेकिन मुझे किसी प्रकार का कोई समाधान प्राप्त नहीं हुआ है । मेरे समय का बहुत ही नुकसान हुआ है और बाइक में किक स्टार्ट की समस्या लगातार बनी हुई है । मेरी बाइक को एक प्रयोगशाला बना दिया गया है महोदय साइट पर गाड़ी के फीचर के बारे में ट्यूबलेस टायर दिखाया गया है लेकिन हमें ट्यूब वाला टायर गाड़ी दिया गया है डीलर के द्वारा और कंपनी के द्वारा गलत जानकारी हमें दी गई .

                                महोदय जैसा कि आपने कहा कि हमने शोरूम पर विजिट नहीं किया महोदय आपको पता होना चाहिए हमने शोरूम पर 5 से 6 बार विजिट किया जिसके सबूत हैं जो कि पीडीएफ मैं अटैच है, लेकिन समस्या का कोई समाधान नहीं मिला ।

                                महोदय हमने अपनी सुविधा के लिए इस बाइक को परचेज किया था ना कि असुविधा के लिए
                                हम बार-बार शोरूम का चक्कर नहीं लगा सकते हो पहले ही आपके द्वारा मेरा बहुत ही समय नष्ट किया गया है जिससे मेरे समय नष्ट हुआ है और मानसिक क्षति पहुंचा है । अगर मेरी समस्या का समाधान नहीं होता है तो हम आगे की कार्यवाही के लिये मजबूर है ।

                                Chassis Number -MD625CK20L3K01497
                                Engine number-DK2KL1100141
                                Bike Number - UP40AQ7335
                                Bike purchase and service centre visit from Suresh Auto sales gonda road bahraich 271801

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                                  S
                                  Senthildevan
                                  Mar 20, 2021
                                  Resolved
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                                  Resolved

                                  Address: Ranipet District

                                  Dear sir
                                  I am buying jupiter bike at BM motors Rani pet, 28.02.21. Today I have received call from tvs bangalore office vishali [protected], she s very irritating me.. She s not lessening my words. She s not at all taking my issues and complaints. Your staff are very careless about the customers. Kindly request to stop this kinds o[censored]seless activities.
                                  Regards
                                  M. Senthildevan.
                                  [protected]
                                  +2 photos
                                  Mar 21, 2021
                                  Complaint marked as Resolved 
                                  My. Senthildevan Phone 9487046611 Email - [email protected]
                                  TVS Motor Company customer support has been notified about the posted complaint.
                                  Mar 20, 2021
                                  Updated by Senthildevan
                                  Dear sir
                                  I am buying jupiter bike at BM motors Rani pet, 28.02.21. Today I have received call from tvs bangalore office vishali [protected], she s very irritating me.. She s not lessening my words. She s not at all taking my issues and complaints. Your staff are very careless about the customers. Kindly request to stop this kinds o[censored]seless activities.
                                  Regards
                                  M. Senthildevan.
                                  [protected]

                                  Mar 30, 2021
                                  Updated by Senthildevan
                                  Complaint status
                                  Apr 21, 2021
                                  Updated by Senthildevan
                                  Extra fittings are mismatched. So that reason bike lots of abnormal sound.. So irritating while driving.. This worst decision in my life selecting the vehicle.. Worst and bad approach from dealer rectify that problem.
                                  Apr 21, 2021
                                  Updated by Senthildevan
                                  Still now problem not rectify. But u r status show complaints resolved.. I don't know how it's resolved.
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                                    1neeraj856
                                    Mar 20, 2021
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                                    Address: FAZALGANJ KALPI ROAD

                                    I was serviced my jupiter in tvs shunty bunty last week my vechile cluster meter making nise so i want to change the meter part in warranty but part not available in thr company so he ordered the part.But when part will be came he fitted old and scrathecs having part of meter change in my scooty
                                    TVS Motor Company customer support has been notified about the posted complaint.
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