TVS Motor Company Complaints & Reviews

Hi.I purchased TVS Jupiter, BS4 in May 2019.During last six mont facing problem with self start.It is not working.Even after a ride of 8 to 10 km. when I stop and start again, It needs to kick start.I went to showroom for service and discussed the problem.But they could not solve the problem....

Hi myself Sonalika Acharya my ntorq sccoty was accident and giving for repair in Diamond tvs Kolkata service center they took more than 2 months they didn't inform anything we tried to call them they did not give any answer or solutions until now they did not repair yet.

Lone candidate is die maffi lone

Lone candidate is die maffi lone

Respected sir/madam

Iam writing this mail to express about the unavailability of indicator bulb of Apache RTR 200 4v in all the TVS Apache showroo ms and service centres near me in kozhikode distrct, kerala, India.This is a serious issue for me as I am vulnerable to road accidents due to the poor customer service of such a prestigious motor vehicle company. I hereby declare that anything happens to me because of this issue, company will be responsible for it. Please try to resolve this issue as soon as possible

Kamil Mubarack

Dear Sir/Madam

Contact Number:[protected]

Vehicle Model:TVS Sport

Date of Purchase: 25-Aug-2020

Vehicle’s Registration Number:UP32LQ0292

Vehicle’s Frame/Chassis Number:

Service Dealership’s Name and Address : Morden TVS Bakshi Ka Talaab Lucknow

Problem Description: I took my vehicle to the workshop for routine service they took my vehicle for service during service the person who is doing my service put down vehicle's Spark plug on floor. Again they took that from floor adjusted that gap and fit in my vehicle and give vehicle to me. Hense I got a missing problem. My vehicle got jerking issue.

So I highly desatisfied from service provided to me .

How can I trust authorised workshop.

Thanks & Regards

Narendra Kumar

[protected]

Sir I m Suraj singh from vidisha (M.P) Ihad purchased a TVSsports bike from raghuwansi showroom but today 6 month is completed he didn't given the registration number yet and never give the responsible answer . If have decided to complaint in consumer form

I have changed my new radion's tank due to the rust inside. But there was no thigh pad with new tank and service man said that it would come soon. But not it almost 3 months over. I didn't get it. Whenever I ask them, they are saying company not send thigh pad. So, now I want to know that when I get it?

From the date of purchase of this vehicle I am facing the starting problem this I have informed during the first service and on successful service it was Ok. On continuous follow up and by sending E-mail to service.[protected]@tvsmotor.com, your dealer came and took the vehicle for rectifying the problem, the vehicle was with them for 2 days and then they hand it over to me but still the problem is continuing .

I have sent mail related to this on 04th Dec 2017, 10th Feb 2018, 28th Feb 2018 and now also sent mail to Service.[protected]@tvsmotor.com and [protected]@tvsmotor.com.

I humbly request you to rectify this perennial problem.

Regards.

Some sound were coming in my tvs ntorq since I have vehicle.. i purchased at 16 November 2020 from that day sound was coming.. I was done Service 2 or 3 times. But they not done properly so plz help.. my vehicle number KA63R0009

The scooty purchased in 2014 and the service was good. but the service centre changed to AKB MOTORS Calicut and since then the problem starts.
The charges are abnormal. even for paid service labour charhes are separately charged giving reason they changed some parts. The details of paid service are not provided. over above an amount viz consumable is also charged without details.
The vehicle is not checked before delivery. i have take the vehicle to the service centre again one or two times after delivery. For this also we are being charged.

Each time we have spent or valuable time at the service centre. i am also holding responsible position in my office and value time.

i was not giving the vehicle for servicig due to above reason. But on assurance from yr service incharge at AKB motors on 27 02 21 the vehicle was spot pick up for serivicing and delivered in the evening. But to my surprise the head lamp; brake lap and tail lamp was not working. I have taken the vehicle to the SC on 15 03 21 for correction. after 30 minutes the vehicle was delivered after taking all the charges, which should not be In the evening again ot is found that the tail lamp and head lamp is not working. No proper reply after taking up with service centre and your office at Ernakulam.

My name is Vishwajith

I serviced my star city Bike on your kasargod showroom (Naman Motors on 12.03 .2021 but they are not done it's well .All the complaint I'm talk to them is not solved ..

The TVS zest scooty purchased on 12/11/2020 underwent a second genral service in TVS Kothari in pammal, Chennai. On return the scooty stopped in between and after handing over the vehicle to the same showroom, we couldn't find proper response from the service centre on why this happened immediately after their service to scooty with just 800km on road history. The response from them was so inadequate that we are totally dissatisfied with the service provided.

Wb19e14408
Illegal auto parking infront of my house gate, most of the days drinking inside of autorikswa also using slam language.
Being a woman I tried to communicate but getting harrassed.

TVS STAR CITY+, First paid service done on 22nd Feb 21 at RS TVS Service center but find no improvement in milage, shelf start and battery not getting charged. New battery got fixed from the center, but after 5 day shelf start not working and even kick start getting jam. Bike No-WB74BA7015

I have a 2009 TVS Apache rtr 160 FI model. The bike has a total of less than 50k kms. Now the fuel pump is not working and bike is not starting at all. Tvs showroom told it doesnt have spare for the bike. I also contacted company customer care but they told the same . No spare parts available. Now my bike is sitting idle for more than a year.

My name is augustine mathew, I purchased my bike on last 2020 December month after 4 month rtr 200 4v led headlight bright led bulb fused,
What was the problem

I own a TVS NTorq Purchased on[protected] and driven approximately 8200kms. The advertisements feature it as a connected bike with the TVS app, however the phones app does not pick up the bike through bluetooth at all. My phone is a latest android phone and still this issue.My bike was delivered by a guy from accounts team, who has no idea about any bike, let alone this one. I feel I have over-paid for a two wheeler like this Ntorq, which is no much different from the ones sold by Honda and Suzuki, which I feel are better in terms of overall quality and refinement.

The service setup can be called a burglary point. Once my free service was over, the advisor insisted on oil change, which was barely done 3 months and 2000kms before, which I had explained to him.He still went ahead and changed the oil, costing me Rs 500/- only for the oil change at 7800kms. Additionally they have overhauled the clutch assembly and billed me another Rs 750/- which I do not know for what reason it has ever been done at such a low mileage. My bikes engine sound itself has changed post that and it feels really different and noisy. The rear brake shoe was also changed for Rs 300/- which has also surprised me. My KTM duke 200 has a brake pad instead of the brake shoe, which has lasted me 9000kms, and only Rs 230/- for replacement. I need to know why is the life of brake shoe's so less at 7800kms, and the cost as high. My total servicing cost went up to 1850/- for a 1 year 7.8k driven bike which is actually scary.

The silencer was not fixed back properly and started making a metallic noise for which I had to visit the workshop after one week of service. They fastened it back, but the metallic noise started developing again, and it is very high now making it really bugging to drive. I really repent for servicing my bike, which otherwise was good to drive than the way it is now after service.

It may not be of any help with this greviance message, but being in the automobile industry for close to 10 years, I will ensure that at-least 15 of my friends will never think of buying this bike and would not recommend this brand to any of my known circles. I know this may not matter any damn for your company, but at-least these customers may get a better ownership experience from other brands.

if interested, please contact on [protected]

Despite giving the vehicle for multiple servicing and check up the vehicle has start issues.

Even the customer support is useless. The number Doesn’t even get
Input to connect to operator. Highly disappointing

महोदय
मी tvs कंपनीची new victor Glx 28 नोव्हेंबर 2018 ला खरेदी केलेली असून Mh 09 Fg 4164 गाडी नंबर असून त्या गाडीचा सायलेन्सर 2 वर्षाच्या आत पुर्ण पणे सडलेला आहे त्यासाठी मी इचलकरंजी येथील बोरगावे tvs शोरूम ला गेलो असता 5 वर्षांची वॉरंटी असून देखील टाळाटाळ करत आहेत त्याबाबत ची तक्रार घेऊन मला गाडीचा सायलेन्सर बदलुन मिळावा अन्यथा मला ग्राहक न्यायालयात दावा दाखल करावा लागेल
याची नोंद घ्यावी
आपला ग्राहक
अमोल दिनकर लाड
[protected]