Submit a Complaint
Claimed

TVS Motor Company Complaints & Reviews

www.tvsmotor.in
1
Updated: Mar 28, 2026
Complaints 5344
Resolved
827
Unresolved
4517
So far, so good. TVS Motor Company is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope TVS Motor Company will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to TVS Motor Company

Having problems with TVS Motor Company?

File a complaint and get it resolved by TVS Motor Company customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Motorcycles & Scooters
TVS Motor Company

TVS Motor Company reviews & complaints page 61

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
Bhan Chander
Mar 28, 2021
Report
Copy

Address: New Delhi, Delhi

Had Purchased Tvs On /M Gold. on 13/01/2019 Now It's going to pass 1 Year But till Now I didn't receive my RC, from where I purchased they also not Responding neither telling the correct issue.
I also Registered to complain (before 4 months )in the TVS service Center But No Action has taken by them
BELOW IS ALL DETAIL:-

Complain No =68742(Given By TVS Help Line No)
Purchaser Detail:-
Customer Name =Baban Sharma
Registered Complain No =68742(Given By TVS Help Line No)
Model=TVS RedOn /M Gold.
Date of Purchase=13/01/2019.
Chasis No =MD625HF18J1P06324
Contact No:- [protected]
Email Id:- [protected]@gmail.com

Seller Detail:-
Aarohi Automobile
11/7 BUTTA SINGH COMPLEX,
MAIN MATHURA ROAD,
NEAR D.S DOORS, OPPOSITE PILLAR, NO, 61 OF FLYOVER,
Sector 37, Faridabad,
Haryana 121003
Mobile No: - [protected], [protected],[protected]
TVS Motor Company customer support has been notified about the posted complaint.
Mar 28, 2021
Updated by Bhan Chander Temporarily Register Certificate

Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sandeep routhu
    Mar 28, 2021
    Report
    Copy

    Address: 11_259, SANTOSH NAGAR, CHEEPURUPALLI

    Dear sir,
    I am sandeep kumar I recently purchased APACHE 160V BSVI just I completed 3 services only still I have 2 services remaining.

    Bike is not started without neutral gear.

    I go for showroom bt still problem is not rectify and he said CLUTCH SWITCH IS NOT AVAILABLE IN MY SHOWROOM and then go for another services center near vizianagarm, Srikakulam, Visakhapatnam.

    I think this nt fair one r two showrooms has asked bt no results.
    Worst services never seen in my career

    They all are said same reason.
    Please provide the switch ASAP.
    TVS Motor Company customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      J
      jp97
      Mar 28, 2021
      Report
      Copy

      Address: Prasad S Jahagirdar 4, Shubhlaxmi Row Houses Behind Abhimamdan Lawn Pathardi Phata Nasik 422009 mob. 9766176197

      I am Prasad S Jahagirdar purchased New TVS Jupitor from Manav Wheels Nasik on 1st March 21 facing casual behavior by Dealer regarding vehicle passing since last 27 days. Threre is Big? What ur entire system and MD monitoring TVS Dealer. Nind se jago customer ka problem solve karo .Already we paid for better service not any Delay or Timepass.Mr.MD do needful to improve Service byDealer to Customer and try to monitor it regularly i[censored] really want to grow ur business it is very shameful though u are having entire system.
      No Regards till u solve this issue on priority let us see hw u care customer
      Problem and sove it.
      TVS Motor Company customer support has been notified about the posted complaint.
      Mar 28, 2021
      Updated by jp97       No Response by customer care dept till date...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        G
        Gautam9
        Mar 27, 2021
        Report
        Copy

        I was riding a TVS N TORQ BS VI on a very high speed flyover .

        The accelerator stopped responding & I narrowly missed having an accident . As vehicles were passing at speeds of 100 kmph . This happened on the Electronics City Flyover Bengaluru . I was en route to Kormangala from Electronics city on the fly over .

        I called TVS Road assist . My vehicle is under warranty - date of purchase is 28th June 2020 .

        I understand that throttle cable is not covered under warranty . However TVS road assist did not help me . They did not provide any assistance .

        Throttle cable failure is extremely dangerous and cannot be brushed aside . I was a proud Ntorq owner but day by day I realise that besides speed and handling, the NTorq lacks quality .Many riders have to say the same that the quality of parts isn’t very good . And trust me, I ride. Safely, I handle my vehicle with care . I don’t ride rough, I service regularly, I keep my tire pressure adequate, fuel tank level adequate so I don’t strain the fuel pump, I also check my vehicle regularly for wear and tear .

        THIS IS AN EXTREMELY IMPORTANT COMPLAINT . I don’t know how many strand, what dia the cable is or what grade of steel is used to make this cable . But it’s about time that TVS pays attention to these issues . The NTorq is promoted as a racing Scooty which can handle high speeds, accelerate fast and race well . But your claims have to be backed by not just performance but quality .
        RIDING AN NTORQ GOT DANGEROUS today . The electronics city flyover is not a safe place . Tvs assist did not provide any assistance despite telling the person on the line that this is kind of an emergency . Sales shouldn’t be the focal point of any company . Safety should be priority . I bought the NTorq not for speed but because people said that the suspension is good, the torque is good to handle slopes and the braking is excellent . But this is the problem . An Accelerator cable is a cheap part . Only 300 rs . I don’t need the money . But what quality of cable is being supplied ? What quality control checks are being made ? Is the cable lubricated beneath its sheath ? Is this high tensile steel, or stainless or is it low grade steel ? Questions yet be answered . I will not keep quiet about this . This is unsafe & I am extremely displeased with this incident & TVS road assistance”s response .

        SAFETY COMES FIRST .
        TVS Motor Company customer support has been notified about the posted complaint.
        Helpful
        16 other people found this review helpful
        16 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          Deepakgundubogula
          Mar 27, 2021
          Report
          Copy

          Address: TV's showroom gurudwara

          I gave my bike at TV's showroom .

          My TV's scooter battery not working after servicing.

          They kept one day charging after next serving day and it was non redponsive
          TVS Motor Company customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            B
            Balu2120
            Mar 27, 2021
            Report
            Copy

            Address: Maduravayol Chennai

            My vechile ran 1600km but facing tyre problem checked with mechanic they said like tyre having air molding problem..when I tried to reach Tvs service they are saying not responsible ..planning to raise complaint on them ..It’s Maduravayol showroom chennai
            TVS Motor Company customer support has been notified about the posted complaint.
            View replies
            Service centre is not caring about customer..when I brought this vechile faced lot of problem one time battery problem within one year and after change also again battery problem inside air filter problem mileage but service centre didn’t handle sit properly
            Reply
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              Priya5465
              Mar 26, 2021
              Report
              Copy

              I bought TVS jupiter in feb in bharath tvs somanur, coimbatore. When i bought it was not cleaned correctly but delivered. Than no number plate for ten days, we couldn't take the vehicle out to main road. Twice police warned that you shouldn't use the vehicle without number plate. Finally number plate arrived n we were happy. After three days self start was not working, we approached the manager of bharath tvs somanur Mr.Balasubramanium, he said he will do the needful and asked to bring the vehicle. We went next day with vehicle, people in the center said after checking that battery was the problem and its not charging. So we need to do battery replacement but for that you should get your RC book. As its was not ready you wait until that. It was a month now, am kicking my new TVS jupiter. Really not satisfied with the vehicle.
              TVS Motor Company customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                L
                Lokijan
                Mar 26, 2021
                Report
                Copy

                Address: No 693 17th east mkb nagar 7th main road

                My bike no TN05CA2067 JUPITER RED COLOUR BS6.not complete 1year i faced same problem 3times self start not working.and i informed ur service center name of gupta motors.one time new battery replacement againt i face same problem 2weeks more my bike in ur service center now also not ready.i ask ur manager he is tell sensor problem when it will be ready bike is very necessary.i want my bike immediatly if not give means i take legal action for your company and you give compensation for 2 week expenses.
                TVS Motor Company customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Anshukumar1994
                  Mar 25, 2021
                  Report
                  Copy

                  Address: 7/50 MR nagar township mathura 281006. (UP)

                  Respected TVS,
                  My name Rajender kumar and I'm from mathura(UP) 281006.
                  I have purchased TVS Apache 160 4v in 2019 From NVS motors mathura. The dealer behave after sell bike very bad. after selling bike his responsibility is 0. My HSRP Number plate required from his side but he's not give to me, I meet him and say please tell me about my HSRP, he's direct say to me it's not my work go from here he's badly say to me. I requested to him he again say to me don't waste my time go from here.. without HSRP I already pay fine to traffic police.. it's behave all side same for other customers who already purchase bike or scooty from him..All are complaining him. So kindly solve my problem and make a call from higher authority. His contact number is[protected].
                  Thank you Team
                  Regard- Rajender kumar
                  TVS Motor Company customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    sarangadharsahoo
                    Mar 23, 2021
                    Report
                    Copy

                    Address: Sameer TVS, Bhubaneswar, Odisha

                    Tvs jupitor zx. a jigling sound is coming from rear side of the vehicle. the dealer saeer tvs, bhubaneswar could not sought out the problem. further, the watch attached to the digital meter of the vehicle is showing wrong time and going late day by day. Pl.take the matter and solve it as soon as possible. correspondence email address:-.[protected]@gmail.com
                    TVS Motor Company customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      $
                      $rikanthv
                      Mar 23, 2021
                      Report
                      Copy

                      Address: TVS - Sri Sai Srinivasa Motors, Armoor, Telangana

                      We bought TVS scooty zest 110 cc ( turq blue) in 2018, recently scooty was damaged in an accident, the front panel was totally damaged, and I gave the order on 9th February 2021 in my hometown TVS showroom,
                      Showroom management has been updated me as "some parts are reached our showroom and other parts not available and don't know when parts will arrive to us".

                      So my question is, If the company is doesn't manufacturing zest model, maintain the scooty zest parts will be kept in your headquarter.
                      TVS Motor Company customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        H
                        HiteshDabhi
                        Mar 23, 2021
                        Report
                        Copy

                        Address: Radhanpur

                        Radhanpur pramukh tvs show room bad service provide.my jupiter paid service but not clear repairs. 2 day no sollusion in my jupiter
                        TVS Motor Company customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          Pradeepg225
                          Mar 22, 2021
                          Report
                          Copy

                          J have purchased ITR 160 4V
                          It has problem of missing engine, self start, and in clutch is told at the time of service but not got results, I have visited 5 times now they are bleamming me that problem is not from there side. It's manufacturer defect no need resolution.
                          TVS Motor Company customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            B
                            BISWAJI03282135
                            Mar 21, 2021
                            Report
                            Copy

                            Service feedback

                            After my tvs Apache 2004v 3rd service I face some problems about starting & chain noise but lots of time I told t n tvs they don't care. Please look and slove....
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy
                            8
                            8858888578
                            Mar 20, 2021
                            Resolved
                            Report
                            Copy
                            Resolved

                            Starting problem tvs Bs6

                            Address: VILLAGE RANIBAG GHAREHRA, NAKDILPUR MAHSI BAUNDI BAHRAICH

                            Dear sir,
                            My problem is not getting resolved. I am constantly facing problems, so I am very disappointed when my problems are not resolved.
                            We had bought the bike on 29/06/2020, at that time, I am constantly facing the kick start problem and constantly complaining but no solution has been found.
                            Therefore, we should upgrade the bike and give it a self-start variant.
                            If I continue to face the problem like this...
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy
                            8
                            8858888578
                            Mar 20, 2021
                            Report
                            Copy

                            Address: VILLAGE RANIBAG GHAREHRA, NAKDILPUR MAHSI BAUNDI BAHRAICH

                            Mr,
                            My problem is not getting resolved. I am constantly facing problems, so I am very disappointed when my problems are not resolved.
                            We had bought the bike on 29/06/2020, at that time, I am constantly facing the kick start problem and constantly complaining but no solution has been found.
                            Therefore, we should upgrade the bike and give it a self-start variant.
                            If I continue to face the problem like this and I do not get any solution from the company, then we are forced to take legal action.

                            thanks and regards
                            Amit Kumar Singh
                            Bahraich
                            Contact- [protected]
                            Email- [protected]@gmail.com
                            TVS Motor Company customer support has been notified about the posted complaint.
                            May 07, 2021
                            Updated by 8858888578                             श्रीमान,
                            मेरी समस्या का समाधान नहीं हो रहा है। मैं लगातार समस्याओं का सामना कर रहा हूं, इसलिए मेरी समस्याओं का समाधान नहीं होने पर मैं बहुत निराश हूं। हमने 29/09/2020 को बाइक खरीदा था तभी समय लगातार किक स्टार्ट समस्या का सामना कर रहा हूं और लगातार complaint कर रहा हू लेकिन कोई समाधान नही मिला है समस्या लगातार बानी हुई है । अतः हमें बाइक को अपग्रेड कर सेल्फ स्टार्ट वेरियंट दिया जाये । हम लगातार शोरूम 8 से 10 बार शोरूम विजिट कर चुके हैं, यह एक बहुत लंबा समय है लेकिन मुझे किसी प्रकार का कोई समाधान प्राप्त नहीं हुआ है । मेरे समय का बहुत ही नुकसान हुआ है और बाइक में किक स्टार्ट की समस्या लगातार बनी हुई है । मेरी बाइक को एक प्रयोगशाला बना दिया गया है महोदय साइट पर गाड़ी के फीचर के बारे में ट्यूबलेस टायर दिखाया गया है लेकिन हमें ट्यूब वाला टायर गाड़ी दिया गया है डीलर के द्वारा और कंपनी के द्वारा गलत जानकारी हमें दी गई .

                            महोदय जैसा कि आपने कहा कि हमने शोरूम पर विजिट नहीं किया महोदय आपको पता होना चाहिए हमने शोरूम पर 5 से 6 बार विजिट किया जिसके सबूत हैं जो कि पीडीएफ मैं अटैच है, लेकिन समस्या का कोई समाधान नहीं मिला ।

                            महोदय हमने अपनी सुविधा के लिए इस बाइक को परचेज किया था ना कि असुविधा के लिए
                            हम बार-बार शोरूम का चक्कर नहीं लगा सकते हो पहले ही आपके द्वारा मेरा बहुत ही समय नष्ट किया गया है जिससे मेरे समय नष्ट हुआ है और मानसिक क्षति पहुंचा है । अगर मेरी समस्या का समाधान नहीं होता है तो हम आगे की कार्यवाही के लिये मजबूर है ।

                            Chassis Number -MD625CK20L3K01497
                            Engine number-DK2KL1100141
                            Bike Number - UP40AQ7335
                            Bike purchase and service centre visit from Suresh Auto sales gonda road bahraich 271801

                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Senthildevan
                              Mar 20, 2021
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Ranipet District

                              Dear sir
                              I am buying jupiter bike at BM motors Rani pet, 28.02.21. Today I have received call from tvs bangalore office vishali [protected], she s very irritating me.. She s not lessening my words. She s not at all taking my issues and complaints. Your staff are very careless about the customers. Kindly request to stop this kinds o[censored]seless activities.
                              Regards
                              M. Senthildevan.
                              [protected]
                              Mar 21, 2021
                              Complaint marked as Resolved 
                              My. Senthildevan Phone 9487046611 Email - [email protected]
                              TVS Motor Company customer support has been notified about the posted complaint.
                              Mar 20, 2021
                              Updated by Senthildevan                               Dear sir
                              I am buying jupiter bike at BM motors Rani pet, 28.02.21. Today I have received call from tvs bangalore office vishali [protected], she s very irritating me.. She s not lessening my words. She s not at all taking my issues and complaints. Your staff are very careless about the customers. Kindly request to stop this kinds o[censored]seless activities.
                              Regards
                              M. Senthildevan.
                              [protected]

                              Mar 30, 2021
                              Updated by Senthildevan                               Complaint status
                              Apr 21, 2021
                              Updated by Senthildevan                               Extra fittings are mismatched. So that reason bike lots of abnormal sound.. So irritating while driving.. This worst decision in my life selecting the vehicle.. Worst and bad approach from dealer rectify that problem.
                              Apr 21, 2021
                              Updated by Senthildevan                               Still now problem not rectify. But u r status show complaints resolved.. I don't know how it's resolved.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                1
                                1neeraj856
                                Mar 20, 2021
                                Report
                                Copy

                                Address: FAZALGANJ KALPI ROAD

                                I was serviced my jupiter in tvs shunty bunty last week my vechile cluster meter making nise so i want to change the meter part in warranty but part not available in thr company so he ordered the part.But when part will be came he fitted old and scrathecs having part of meter change in my scooty
                                TVS Motor Company customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  Parna1212
                                  Mar 20, 2021
                                  Report
                                  Copy

                                  Self start problem with TVS Jupiter,BS4.

                                  Address: Howrah,Westbengal.

                                  Hi.I purchased TVS Jupiter, BS4 in May 2019.During last six mont facing problem with self start.It is not working.Even after a ride of 8 to 10 km. when I stop and start again, It needs to kick start.I went to showroom for service and discussed the problem.But they could not solve the problem....
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy
                                  R
                                  Recon Mishra
                                  Mar 20, 2021
                                  Report
                                  Copy

                                  Address: Diamond tvs services center cossipore bt road kolkata

                                  Hi myself Sonalika Acharya my ntorq sccoty was accident and giving for repair in Diamond tvs Kolkata service center they took more than 2 months they didn't inform anything we tried to call them they did not give any answer or solutions until now they did not repair yet.
                                  TVS Motor Company customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit

                                    Related businesses

                                    KLN Motors
                                    2.1
                                    (34)
                                    CEAT Tyres
                                    1
                                    (243)
                                    SVM Motors
                                    1
                                    (19)