TVS Motor Company Complaints & Reviews

Front disc problem but showroom doesn't solve this is my 2nd service problem start 1 st service they are not solve my problem

I have purchased new TVS Jupiter ZX from Uttam TVS, Faridabad on 7th March 21 but after one week my scooty stopped automatically while slowing speed and when i visit services centre o[censored]ttam TVS then three engineers check my scooty and took almost 1-2 hr but nobody identify the fault just make an idea about the problem and told me to open the fuel pump and some other parts of Scooty.

So i am totally denied for this as my scooty run only 219 km and this is manufacturing fault by TVS company so i request you to resolve my issue asap or change my scooty.

Jupiter ZX - - MD626CG57M3B41528

Arjun TVS dealer katras Dhanbad 828114

Servicing Department is very poor then
Don't know how to work in bike engine problem
My bike servicing has not done well, the problem is happening again and again, the engine of the bike also has a problem Any problem has to be taken twice or twice to a service center
From
Sourav keshri
[protected]@gmail.com
Contact number [protected], [protected]

Hello sir i am mukesh pareek.
I took a loan from tvscredit of amount45000on may 2019, I was continue paying my emi till feb. 2020
But dur some financial losses i was unable to pay my EMI, now i got a legel notice and they asked to pay full amount with interest and 100 rs notice charge within 7 days.
Sir the address given to them was my relative address as home credit do not serve in my city but i dont live with my relatives now and company sending all the recovery elements even recovery agents to my relative home. Even i talked to them that i will pay my loan in some time and will pay monthly.. please help me what to do. I am very depressed

SANGAM AUTOS did not provide the bill against the total amount paid Rs. 85, 000 for TVS JUPITER ZX DISC. Only the partial bill of 72035 with GST is provided. Other accessories bill has NOT been provided by the dealer, SANGAM AUTOS. TVS JUPITER was purchased on 25-Mar-2021 from Sangam Autos Queens Road Amritsar.[protected],[protected]

My bike RC not received till now because your dealer upload the documents to RTO after 4 month...
Pls return my money and take bike

I bought tvs apache rtr 4 v before 11 days from Thaly motors panjim Goa and total run my bike till now is 123 km, but my bike chain spocket making sound. Bike engine become heat quickly when i am riding 30 km/h it seem to some one pulling my bike from behind. Now i am planning to giving review on youtube, for this bike and Thaly show room. Only loss my money with rong bike.

HI, i have bought tvs rtr 200 4v last month 29/01/21 and i have driven only 1500 km and I found rocker arm complaint in bike and its mechanical issue which has to be rectified by OEM and warranty for engine is 5 years but they have changed only part I'm not happy with it I need proper solution in this andwhat if problem persist again who is responsible?i need immediate response from TVs team!!!

It's been three years of purchasing my rtr 200 4v, and its started to give trouble. Only in 3 years showroom people telling to change gear shaft. And i don't know quality test of internal parts will happen or not before delivering bike.

I am pushan prasun from patna I buy a bike rr310 today ..when i drive my bike for 3 to 4 km the low battery symbol started blinking and its getting hot alot .. this is condition of new bike rr 310 .I got my bike today evening at 5.30 pm today date is 11 March 2021. I am very disappointed with this kind of service from sagar tvs patliputra patna

I hand over my tvs scooty pep+(blue) TN BH 7504
for service after the free service on 8.3.2021...

they took 4 days for
"1.charging the battery and
2.oil change and
3.left mirror change"
and
4.During the service,
head mechanic took my tvs scooty pep+ outside for the personel work
5.i came for getting my scooty the day after delivery date(10.3.2021)...
after that they initiated my scooty service work...
6. i got irritated for their coolness reply

My Apache 160 4v suddenly stop taking self and when I press self light from console screen also went off, I submit my bike on service center on 08th of march 2021 and same day showroom people call me and tell me to take bike as they have fixed the issue but when i reach their the issue was found as it is. same thing happen on 09th of march and on 10th march they told me that their is fault in battery and battery has to replace and it will take 2 more days.

Is this how TVS is providing service to their customer and what kind os spare are you using. you don't provide kick start in bike and your bike battery got damaged within 7 month of purchase.

Either take issue on priority or I will file official complain in consumer forum.

waiting for your reply.

service center: GS MOTORS
Ghaziabad, uttar pradesh

Bike number: UP19L0056

I bought a TVS Apache RTR 160 4V BS6 model on 25, December, 2020. Its been hardly three months since I purchased the bike and now the engine automatically gets switched off while in running condition occassionally. It has been very difficult for me since I am a daily commuter. I even visited the service centre many times but they are not being able to identify the fault and resolve the matter. Since my bike is under warranty period what steps should I take now. If this matter cannot be resolved, I hope my bike will be replaced with a new one. Kindly waiting for your response as soon as possible.

I purchased tvs Jupiter zx bsvi on 4.1.21 from bapu kumbh das ji tvs showroom amb, una Himachal pradesh. First free service was done on 16.2.21. They charged Rs 350 for oil change. Washing was unsatisfactory. I complaint the matter to Mr sunny ph no [protected].
Secondly this dealer didn't give me gst tax invoice of scooty as well as oil change. I reported this also to Mr sunny.
On 8.3.21 I went to service station bapu kumbh...

I buy Scooty pep+ on Oct 2020 (TN 42 AF2247 )onwards taken delivery at the time pickup is not good i inform to staff (raagency tirupur )he said you drive some kms it will clear nu but after that 500 kms done go for 1st service same issue again he told B6 like this pickup only so we said ok after we cross check someother vechicle not like that so again we compalined to showrrom person Mr .Madhavan (Raagency-Tirupur)mechanic Mr.Abdul said please give two days time we solve the issue and return back to ur vechicle in ur hand after two days we get delivery the vechicle and drive the 200 kms same issue got again we visist the showroom tell him again he said we inform to complaint @ Tvs head office will solve kindly give 10 days time standby vechicle also given after 10 days we got our vechicle but issue not resolved

What can i do ?

Kindly advice me ?

Thanks & Regards

Chandra Sekar TM

[protected]

[protected]

Tvs showroom in Pamur (Ap).
This showroom spares not sold out side customers, who has repair bikes out side mechanic shops .so please action on this showroom. Thank you

I have Apache RTR 200 and always i preffered you service centte for my bike service but i was not satisfied from last service becouse after service my bike handle screw and bolts are losse as look like some body change handle parts and after week when i was on weekly off then i visited to your service centre for complaining the same issue so nobody hear my problem properly and said please wait we are busy right now, i was wait approx. One hour, no body come to check my bike and when i said please check once so they said now our lunch time going to be start & today don't have time and expert were not present so come tommorow. It's not acceptable such kind of service at all.

If bike have handle loose issue, may be somebody lost their life and one more thing when bike have no problem related to handle so why handle going to be loose and why handle was remove or open.

Waiting for your kind response asap.

Bike and my personal detail are mentioned below:-

Name :- Shobhit Jindal
Mobile no.- [protected]
Vehicle no. :- DL11SR5184

I owned a tvs apache 1604v fi varient and my bike runs only 3000 km but when engine is heat up there are some abnormal sound comes from engine like timming chain sound i visit to tvs service centre 2 times but they ignore my problem and engine sound so what should i do to fix this abnormal sound i am too worried about this

I regarded to Inform you that after purchasing on dated 09/08/2020 the Vehicle (TVS Ntorq 125cc RACE Edition) one after another problem rising or facing like Battery, Pickup, Gear Box ect.

Now Issue is "Gear Box Noise", 3rd free service on dated 07/03/2021from Show TVS Motors service center (Titagarh) concern person asking for resolving the Issue Vehicle put in 3day days at service center for repairing, but I am working with my Vehicle for Emergency Hospital Service so how can it possible for 3days laying the Vehicle at service center.

Request please repair my Vehicle with in time frame One day.

Dear TVS Motor,
It's feel very dissatisfied and also unjustified that i am unable to drive my TVS jupiter at all as it's battery is non functional.

All PMS (Periodic maintenance) done on time at your authorized TVS dealers and my vehicle also not completed a year from the sale date which is 19.03.2020.
As per my and dealer check (Braj Tractors) the fitted Exide battery MFG date is 03.09.2018 and its serial no. is M2H8R744190.
As per rec'd RC from Braj tractors vehicle manufacturing is 05/2019.

As per Exide dealer it's out of warranty from the MFG date (Rejection note attached).Now as per norms defective battery to be replaced under
warranty by your TVS dealers if vehicle sold date is under 12 months.

Note-Battery tested by the Braj Tractors and found non functional.
As per Braj tractors they are not providing the replacement on spot so they will send the same to TVS Bangalore office and will confirm me after 25 days.

Now i am helpless as how could i drive a vehicle without battery.I have paid Rs.72000/- for TVS jupiter but found dissatisfied due to bad after sales support.
I am also working in Automobile sector and regularly given satisfaction support to my valuable customers.If TVS found me a valuable customer then kindly treat my case
on priority otherwise i will escalate this issue to social media.