TVS Motor Company Complaints & Reviews

One of your authorised dealer in chikhodara chokadi, Anand, Gujarat...not providing a reliable and satisfy Services to customer and also their staff do not be friendly and supporting . Not giving proper anser and do not listen customer problems and problem from product .very Disappointed from TVS .. i shouldn't have buy this product ..when i complianed about whatever i have mentioned in below picture. Dealers told me that this is a permenant problem, cant be solved and other one is from company’s fault, so when company making default product then what to expect from dealers..

Please consider my complain soon.

Thank you .

Dear concern

I had get my Apache 160 service on 11/03/2021by TVS INFINITY SHASTRI NAGAR Dehradun and after that I have been there two more times but I haven't get my vehicle services properly like earlier .I am totaly disappointed by their service .
Please do something if can .
Otherwise I wont get service by TVS.
It's a waste of time to get service by TVS service centre .

I have purchased jupiter zx BSVI on 28 Feb 2021. In 5 days of purchase the problems started. It doesn't turn on. Self start doesn't work and it stops in the middle of the road and doesnt starts again. I took to showroom 4 times now since the purchase and it's only been 15 days since the purchase. The tell me issue will get resolve but it doesn't. Now they are ignoring my calls too. I want scooty in perfect condition or I want it replaced...

Late week I went to the Tvs showroom to give my bike service (TVS Apache 160 4v). The first thing was they don't know how to interact with customers because I called them before going to the showroom. They were talking nice but when I went to the showroom no one was responding and the mechanic person was talking unwanted things and he did not notice the bike complains.And he is telling to me why you are coming to this showroom you can go...

I have asked the vijaylashmi motors person to pick my vehicle TV's zest. On Thursday[protected] recieved a msg from the service centre ur vehicle is ready after but did not deliver my vehicle. When I made a call no response from the service centre. Today I went to the service centre they told me while welding for side stand the vehicle the foot path got burned but they did not inform me about this.

I need a resolution for this

Front disc problem but showroom doesn't solve this is my 2nd service problem start 1 st service they are not solve my problem

I have purchased new TVS Jupiter ZX from Uttam TVS, Faridabad on 7th March 21 but after one week my scooty stopped automatically while slowing speed and when i visit services centre o[censored]ttam TVS then three engineers check my scooty and took almost 1-2 hr but nobody identify the fault just make an idea about the problem and told me to open the fuel pump and some other parts of Scooty.

So i am totally denied for this as my scooty run only 219 km and this is manufacturing fault by TVS company so i request you to resolve my issue asap or change my scooty.

Jupiter ZX - - MD626CG57M3B41528

Arjun TVS dealer katras Dhanbad 828114

Servicing Department is very poor then
Don't know how to work in bike engine problem
My bike servicing has not done well, the problem is happening again and again, the engine of the bike also has a problem Any problem has to be taken twice or twice to a service center
From
Sourav keshri
[protected]@gmail.com
Contact number [protected], [protected]

Hello sir i am mukesh pareek.
I took a loan from tvscredit of amount45000on may 2019, I was continue paying my emi till feb. 2020
But dur some financial losses i was unable to pay my EMI, now i got a legel notice and they asked to pay full amount with interest and 100 rs notice charge within 7 days.
Sir the address given to them was my relative address as home credit do not serve in my city but i dont live with my relatives now and company sending all the recovery elements even recovery agents to my relative home. Even i talked to them that i will pay my loan in some time and will pay monthly.. please help me what to do. I am very depressed

SANGAM AUTOS did not provide the bill against the total amount paid Rs. 85, 000 for TVS JUPITER ZX DISC. Only the partial bill of 72035 with GST is provided. Other accessories bill has NOT been provided by the dealer, SANGAM AUTOS. TVS JUPITER was purchased on 25-Mar-2021 from Sangam Autos Queens Road Amritsar.[protected],[protected]

My bike RC not received till now because your dealer upload the documents to RTO after 4 month...
Pls return my money and take bike

I bought tvs apache rtr 4 v before 11 days from Thaly motors panjim Goa and total run my bike till now is 123 km, but my bike chain spocket making sound. Bike engine become heat quickly when i am riding 30 km/h it seem to some one pulling my bike from behind. Now i am planning to giving review on youtube, for this bike and Thaly show room. Only loss my money with rong bike.

HI, i have bought tvs rtr 200 4v last month 29/01/21 and i have driven only 1500 km and I found rocker arm complaint in bike and its mechanical issue which has to be rectified by OEM and warranty for engine is 5 years but they have changed only part I'm not happy with it I need proper solution in this andwhat if problem persist again who is responsible?i need immediate response from TVs team!!!

It's been three years of purchasing my rtr 200 4v, and its started to give trouble. Only in 3 years showroom people telling to change gear shaft. And i don't know quality test of internal parts will happen or not before delivering bike.

I am pushan prasun from patna I buy a bike rr310 today ..when i drive my bike for 3 to 4 km the low battery symbol started blinking and its getting hot alot .. this is condition of new bike rr 310 .I got my bike today evening at 5.30 pm today date is 11 March 2021. I am very disappointed with this kind of service from sagar tvs patliputra patna

I hand over my tvs scooty pep+(blue) TN BH 7504
for service after the free service on 8.3.2021...

they took 4 days for
"1.charging the battery and
2.oil change and
3.left mirror change"
and
4.During the service,
head mechanic took my tvs scooty pep+ outside for the personel work
5.i came for getting my scooty the day after delivery date(10.3.2021)...
after that they initiated my scooty service work...
6. i got irritated for their coolness reply

My Apache 160 4v suddenly stop taking self and when I press self light from console screen also went off, I submit my bike on service center on 08th of march 2021 and same day showroom people call me and tell me to take bike as they have fixed the issue but when i reach their the issue was found as it is. same thing happen on 09th of march and on 10th march they told me that their is fault in battery and battery has to replace and it will take 2 more days.

Is this how TVS is providing service to their customer and what kind os spare are you using. you don't provide kick start in bike and your bike battery got damaged within 7 month of purchase.

Either take issue on priority or I will file official complain in consumer forum.

waiting for your reply.

service center: GS MOTORS
Ghaziabad, uttar pradesh

Bike number: UP19L0056

I bought a TVS Apache RTR 160 4V BS6 model on 25, December, 2020. Its been hardly three months since I purchased the bike and now the engine automatically gets switched off while in running condition occassionally. It has been very difficult for me since I am a daily commuter. I even visited the service centre many times but they are not being able to identify the fault and resolve the matter. Since my bike is under warranty period what steps should I take now. If this matter cannot be resolved, I hope my bike will be replaced with a new one. Kindly waiting for your response as soon as possible.

I purchased tvs Jupiter zx bsvi on 4.1.21 from bapu kumbh das ji tvs showroom amb, una Himachal pradesh. First free service was done on 16.2.21. They charged Rs 350 for oil change. Washing was unsatisfactory. I complaint the matter to Mr sunny ph no [protected].
Secondly this dealer didn't give me gst tax invoice of scooty as well as oil change. I reported this also to Mr sunny.
On 8.3.21 I went to service station bapu kumbh...

I buy Scooty pep+ on Oct 2020 (TN 42 AF2247 )onwards taken delivery at the time pickup is not good i inform to staff (raagency tirupur )he said you drive some kms it will clear nu but after that 500 kms done go for 1st service same issue again he told B6 like this pickup only so we said ok after we cross check someother vechicle not like that so again we compalined to showrrom person Mr .Madhavan (Raagency-Tirupur)mechanic Mr.Abdul said please give two days time we solve the issue and return back to ur vechicle in ur hand after two days we get delivery the vechicle and drive the 200 kms same issue got again we visist the showroom tell him again he said we inform to complaint @ Tvs head office will solve kindly give 10 days time standby vechicle also given after 10 days we got our vechicle but issue not resolved

What can i do ?

Kindly advice me ?

Thanks & Regards

Chandra Sekar TM

[protected]

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