TVS Motor Company Complaints & Reviews

The new TVS iQube that got delivered on Mar 18 2021 displays the message on the screen in RED that states "High Power Train. Temperature Alert".

I have written emails number of times and called customer care without a any written and resolution of this issue till date.

The message is indicative being detrimental either to the New vehicle or/and to the rider.

But TVS has not made any attempts to help me out on the issue.

There is some problem in my bike(apache 200) then I go to service center (OM TVS Faridabad) they told me that there is an unwanted noice coming from one way self-start and ask me to change it.
Then I allow them to change that one way
After that there is no change with that noice
The unwanted noice remains the same
After that they told me that there is some problem in silencer and we have to change it in guarantee.
I allow them to change
Next day I found that the noice again remains the same
And the issue starts from there -
They fit an old silencer in my bike instead of new silencer and I have proof for that old silencer
I told them that give me my previous silencer I don't want that new silencer but they denied
As a part of AOG(Apache Owners Group) I had done many rides with the name of TVS apache RTR 200 and recommend 1000 of people to buy apache 200
But after that bad experience related to my silencer exchange
I will never purchase any single item from TVS and never recommend anyone to buy TVS apache

The show room people and the manager are very rude &velguer behaviour behaving with the costmer and the mechanic should be trained in evry showroom with huge cc bike in tvs i was ver hurted and disponted
With the showroom people [protected] this the manger number and i never and ever preffer to tvs .

This is navaneeth from mettupalayam, coimbatore dist, my brother want to buy new bike and select TVS NTROG RACE EDITION, and he booked last Monday (29.3.2021).we don't have ready cash, so we r expecting loan but we pay some part of amount, she said once we receive some amount means next day we do RTO registration. But when we pay amount after that SRI SPS TVS, METTUPALAYAM service executive will going wrong not give proper responsibility
So kindly take action and once again no one customer affect this type problem

I have apache RTR 160 2v bs6...whose fuel tank is heating..

Urgent call _ [protected]

Sir I Nargis parvin purchased a new scooty pep+matt series bs VI on 03/07/2020 from Bhavaranjan dey automobile, bolpur, Birbhum, West bengal. After 1 month problem is start. Problem no 1:when speed is slow suddenly its start off.
Problem no 2:when speed is slow suddenly pick-up is sparking with up dawn.
I repeatedly request my automobile to solve the problem .they also repeatedly tried to solve the problem but they fail.
In this condition I am ready to pay all the expenses for solve the problem.
Please take a necessary action.

Very poor condition of customer waiting hall . Tv not working since 1year . Ac not working . No proper drinking water facility sytem . Please take necessery steps .

Sai Durga TVS, cuttack, Odisha

Sir Ji, I purchased the tvs sport bike from rana motors agency near barsat road opp bus stand state haryana district karnal city gharaunda, whose documents I got revisited on March 13 and I did not get the accessories till now and on March 23, i do complain this no.[protected] which had not yet been resolved, please provide me the accessories. I won't ask anyone in the future to purchase the tvs bike.

Sir/Madam,
We have purchased the above-mentioned vehicle on Feb 18 202, Till now we didnt receive any calls from showroom regarding registration... If we meet them and ask there is no proper response from their end..

Without registration couldn't able to travel to other states for my business.

We request you to kindly look into this and revert back ASAP

Regards,
Harish Kumar
[protected]

Had Purchased Tvs On /M Gold. on 13/01/2019 Now It's going to pass 1 Year But till Now I didn't receive my RC, from where I purchased they also not Responding neither telling the correct issue.
I also Registered to complain (before 4 months )in the TVS service Center But No Action has taken by them
BELOW IS ALL DETAIL:-

Complain No =68742(Given By TVS Help Line No)
Purchaser Detail:-
Customer Name =Baban Sharma
Registered Complain No =68742(Given By TVS Help Line No)
Model=TVS RedOn /M Gold.
Date of Purchase=13/01/2019.
Chasis No =MD625HF18J1P06324
Contact No:- [protected]
Email Id:- [protected]@gmail.com

Seller Detail:-
Aarohi Automobile
11/7 BUTTA SINGH COMPLEX,
MAIN MATHURA ROAD,
NEAR D.S DOORS, OPPOSITE PILLAR, NO, 61 OF FLYOVER,
Sector 37, Faridabad,
Haryana 121003
Mobile No: - [protected], [protected],[protected]

Dear sir,
I am sandeep kumar I recently purchased APACHE 160V BSVI just I completed 3 services only still I have 2 services remaining.

Bike is not started without neutral gear.

I go for showroom bt still problem is not rectify and he said CLUTCH SWITCH IS NOT AVAILABLE IN MY SHOWROOM and then go for another services center near vizianagarm, Srikakulam, Visakhapatnam.

I think this nt fair one r two showrooms has asked bt no results.
Worst services never seen in my career

They all are said same reason.
Please provide the switch ASAP.

I am Prasad S Jahagirdar purchased New TVS Jupitor from Manav Wheels Nasik on 1st March 21 facing casual behavior by Dealer regarding vehicle passing since last 27 days. Threre is Big? What ur entire system and MD monitoring TVS Dealer. Nind se jago customer ka problem solve karo .Already we paid for better service not any Delay or Timepass.Mr.MD do needful to improve Service byDealer to Customer and try to monitor it regularly i[censored] really want to grow ur business it is very shameful though u are having entire system.
No Regards till u solve this issue on priority let us see hw u care customer
Problem and sove it.

I was riding a TVS N TORQ BS VI on a very high speed flyover .

The accelerator stopped responding & I narrowly missed having an accident . As vehicles were passing at speeds of 100 kmph . This happened on the Electronics City Flyover Bengaluru . I was en route to Kormangala from Electronics city on the fly over .

I called TVS Road assist . My vehicle is under warranty - date of purchase is 28th June 2020 .

I understand that throttle cable is not covered under warranty . However TVS road assist did not help me . They did not provide any assistance .

Throttle cable failure is extremely dangerous and cannot be brushed aside . I was a proud Ntorq owner but day by day I realise that besides speed and handling, the NTorq lacks quality .Many riders have to say the same that the quality of parts isn’t very good . And trust me, I ride. Safely, I handle my vehicle with care . I don’t ride rough, I service regularly, I keep my tire pressure adequate, fuel tank level adequate so I don’t strain the fuel pump, I also check my vehicle regularly for wear and tear .

THIS IS AN EXTREMELY IMPORTANT COMPLAINT . I don’t know how many strand, what dia the cable is or what grade of steel is used to make this cable . But it’s about time that TVS pays attention to these issues . The NTorq is promoted as a racing Scooty which can handle high speeds, accelerate fast and race well . But your claims have to be backed by not just performance but quality .
RIDING AN NTORQ GOT DANGEROUS today . The electronics city flyover is not a safe place . Tvs assist did not provide any assistance despite telling the person on the line that this is kind of an emergency . Sales shouldn’t be the focal point of any company . Safety should be priority . I bought the NTorq not for speed but because people said that the suspension is good, the torque is good to handle slopes and the braking is excellent . But this is the problem . An Accelerator cable is a cheap part . Only 300 rs . I don’t need the money . But what quality of cable is being supplied ? What quality control checks are being made ? Is the cable lubricated beneath its sheath ? Is this high tensile steel, or stainless or is it low grade steel ? Questions yet be answered . I will not keep quiet about this . This is unsafe & I am extremely displeased with this incident & TVS road assistance”s response .

SAFETY COMES FIRST .

I gave my bike at TV's showroom .

My TV's scooter battery not working after servicing.

They kept one day charging after next serving day and it was non redponsive

My vechile ran 1600km but facing tyre problem checked with mechanic they said like tyre having air molding problem..when I tried to reach Tvs service they are saying not responsible ..planning to raise complaint on them ..It’s Maduravayol showroom chennai

I bought TVS jupiter in feb in bharath tvs somanur, coimbatore. When i bought it was not cleaned correctly but delivered. Than no number plate for ten days, we couldn't take the vehicle out to main road. Twice police warned that you shouldn't use the vehicle without number plate. Finally number plate arrived n we were happy. After three days self start was not working, we approached the manager of bharath tvs somanur Mr.Balasubramanium, he said he will do the needful and asked to bring the vehicle. We went next day with vehicle, people in the center said after checking that battery was the problem and its not charging. So we need to do battery replacement but for that you should get your RC book. As its was not ready you wait until that. It was a month now, am kicking my new TVS jupiter. Really not satisfied with the vehicle.

My bike no TN05CA2067 JUPITER RED COLOUR BS6.not complete 1year i faced same problem 3times self start not working.and i informed ur service center name of gupta motors.one time new battery replacement againt i face same problem 2weeks more my bike in ur service center now also not ready.i ask ur manager he is tell sensor problem when it will be ready bike is very necessary.i want my bike immediatly if not give means i take legal action for your company and you give compensation for 2 week expenses.

Respected TVS,
My name Rajender kumar and I'm from mathura(UP) 281006.
I have purchased TVS Apache 160 4v in 2019 From NVS motors mathura. The dealer behave after sell bike very bad. after selling bike his responsibility is 0. My HSRP Number plate required from his side but he's not give to me, I meet him and say please tell me about my HSRP, he's direct say to me it's not my work go from here he's badly say to me. I requested to him he again say to me don't waste my time go from here.. without HSRP I already pay fine to traffic police.. it's behave all side same for other customers who already purchase bike or scooty from him..All are complaining him. So kindly solve my problem and make a call from higher authority. His contact number is[protected].
Thank you Team
Regard- Rajender kumar

Tvs jupitor zx. a jigling sound is coming from rear side of the vehicle. the dealer saeer tvs, bhubaneswar could not sought out the problem. further, the watch attached to the digital meter of the vehicle is showing wrong time and going late day by day. Pl.take the matter and solve it as soon as possible. correspondence email address:-.[protected]@gmail.com