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TVS Motor Company Complaints & Reviews

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Updated: Oct 28, 2026
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TVS Motor Company reviews & complaints page 79

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V
Vijaydhanush 007
Dec 16, 2020
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Dear Team,

Good day to you

I have been cornerred to drop this mail with no other go. I have the worst experience of buying my dream bike Apache 160 bs6 with SVS motors in Ambattur, where you dont get proper response before the down payment and after the down payment they don't even treat you as a customer.

And further to the above we have requested for a document a day before the loan disbursement where they have dragged untill late evening and that too they throwed like anything. I WONDER IF I PREFERRED TO GO WITH THE INBUILD FINANCE I MAY GOT THE REQUESTED DOCUMENT, WHO KNOWS THE BIKE MIGHT ALSO BE IN MY HAND. I HAVE NO WERE TO GO AND ESCALATE IT. I even tried reaching your complaint number it says number not in use. The thing that make me worse is that my auspicious dates have been moved two times due to your delay and also please share me the escalation matrix to convey my deepest heart broking movements to the senior management. The below are the contact details I had contacted with.

Manager Mr.Vadivelu [protected]
Mr.Sarath [protected]
Please don't try to call them they are always in meeting and for new number they may not even answer the call at all.

Seeking your help utmost 🙏🙏🙏
TVS Motor Company customer support has been notified about the posted complaint.
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    mohmmod ashif
    Dec 16, 2020
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    Address: 4/51-8,9 10 katcheri road opp hotel ved baluganj agra.

    I had visited Agra service center (kachahri Road) for my bike Apache 200 service get is done. but they had demanding excess charges for bike service.
    they have forcefully change air filter however it was in working conditions.

    and change (cup cone set worth Rps. 503+350).

    my total bill was 2650.

    my humble request is please disable service faculty from this cernter.
    TVS Motor Company customer support has been notified about the posted complaint.
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      P
      Pawan Vanjani
      from Powai, Maharashtra
      Dec 15, 2020
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      I m making all my services at time bt my ntorq is gtng daily repairs no response frm showroom I m having amc then also no response frm the showroom Sriharipuram gajuwaka visakhapatnam showroom
      TVS Motor Company customer support has been notified about the posted complaint.
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        V
        Vel6054
        from Powai, Maharashtra
        Dec 15, 2020
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        Address: SR TVS, URAPAKKAM,CHENNAI

        Hi,

        My self Karthick, I'm having Apache RTR 160 white bike. Recently I have giving my bike to service centre SR TVS, Urapakkam, Chennai. Since
        the bike has been stalled for 6months, so bike battery has been drained. So I requested service centre pick up for service and asked them for General service. They have told that they check battery and revert back. When I given the bike battery available was Exide.
        After two days service finished and they told that battery is not good, need to change it.

        I asked them to know why battery is not OK and told to drop off the bike, When I examined the battery & it has been changed with old AMCO battery.

        I told them this not my battery & they said that bike has AMCO battery only.

        I did my services only in TVS service centre only. I don't know how the battery has been changed. For me, my concern is I damn sure EXIDE battery is fitted in the vehicle, but the service person has told that they delivering Apache bike with AMCO battery only.

        I need clarification on this and I'm not happy with the service also.

        I'm very much disappointed with the service centre action & as I'm an aapche lover it's been disappoint to my loyalty.

        Need your actions on this.

        Here I have attached the service bill for reference.

        Regards
        Karthick
        [protected]
        TVS Motor Company customer support has been notified about the posted complaint.
        Dec 15, 2020
        Updated by Vel6054         Here I have attached the bill for you reference

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          S
          Sanju0013
          from Powai, Maharashtra
          Dec 15, 2020
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          Address: Noida

          3 months back i bought tvs jupiter bs6.. in one week there was a horn problem in that.. after that it has now technical problem in engine.. when i ride it gets off suddenly in between everytime.. and went to workshop also they are not doing anything with this now this is high time i cant be like this.. i want solution of this.
          Thank you
          TVS Motor Company customer support has been notified about the posted complaint.
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            S
            Sharad vrrma
            from Powai, Maharashtra
            Dec 14, 2020
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            Resolved

            श्रीमान जी
            हमने[protected] को TVS STAR CITY PLUS लिया था पर आज तक गाड़ी नंबर प्लेट और RC नही मिली है जब हमने एजेंसी मालिक से बात की तो उन्होंने अपशब्द बातों का प्रयोग किया और कहा कि आप गाड़ी जला दो या नदी में डाल आओ हमने गाड़ी बेच दी अब मेरी जिम्मेदारी खत्म हो गयी है
            इसकी शिकायत हमने कस्टमर केअर से की तो पता चला कि TVS AGENCY Unauthorised है वहां से हमे कोई मदद नही मिली है
            आपसे अनुरोध की बिना रजिस्ट्रेशन के एजेंसी कैसे चल रही है इसकी शिकायत क्यों दर्ज नही की जा रही इसकी तत्काल कार्यवाही की जाए और एजेंसी बन्द की जाए
            नाम- शरद कुमार
            Mobile number- [protected]
            Dec 15, 2020
            Complaint marked as Resolved 
            श्रीमान जी हमने 2-11-2020 को TVS STAR CITY PLUS लिया था पर आज तक गाड़ी नंबर प्लेट और RC नही मिली है जब हमने एजेंसी मालिक से बात की तो उन्होंने अपशब्द बातों का प्रयोग किया और कहा कि आप गाड़ी जला दो या नदी में डाल आओ हमने गाड़ी बेच दी अब मेरी जिम्मेदारी खत्म हो गयी है इसकी शिकायत हमने कस्टमर केअर से की तो पता चला कि TVS AGENCY Unauthorised है वहां से हमे कोई मदद नही मिली है आपसे अनुरोध की बिना रजिस्ट्रेशन के एजेंसी कैसे चल रही है इसकी शिकायत क्यों दर्ज नही की जा रही इसकी तत्काल कार्यवाही की जाए और एजेंसी बन्द की जाए नाम- शरद कुमार Mobile number- 6392272857 Mail id- [email protected]
            TVS Motor Company customer support has been notified about the posted complaint.
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              V
              vamsig98
              from Nagar Karnul, Telangana
              Dec 12, 2020
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              The chain sound getting very irritating. No mechanic is not resolving.
              Please help me
              TVS Motor Company customer support has been notified about the posted complaint.
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                A
                ajay jethwa1608
                from Powai, Maharashtra
                Dec 12, 2020
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                Address: ANJAR (PIN CODE: 370110)

                I have purchased tvs jupiter about 4 months ago, compony provide rac cervice for that, but on dated 09.12.2020 when i actually require that service i didn't get it. I suffer 4 hours & then i my self solve the issue. My perents have that scooter, we all 3 are mentally harass due to this. I have talk with costomer center but i am totally dissatisfied.
                Complain id : gj12ed1834
                TVS Motor Company customer support has been notified about the posted complaint.
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                  K
                  K.k.rahi
                  Dec 11, 2020
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                  Address: Haveli kharagpur, Munger, Bihar, 811213

                  Im purchase tvs apache 160 4v,
                  After 8000 km my bike handle is loose...
                  Service center person told to me after handle bolecer changed ur bike will finish..
                  .
                  And he did change handle bolecer...but problem is increase more...continue 4 day i did go service center.
                  1st day... engine oil change.
                  2nd day... Brake pads change...
                  3rd day handle bolecer changed...but fitting wrong..
                  4th day... handle bolecer fit once again..but not set properly.
                  Till now not complete service..!!
                  Please solve my issue 🙏🙏🙏
                  .
                  Very bad experience with tvs service.!
                  .

                  TVS Service center name:-
                  Verma tvs service center.
                  Haveli kharagpur,
                  Munger,
                  Bihar, 811213.
                  TVS Motor Company customer support has been notified about the posted complaint.
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                    A
                    Afsar k
                    from Powai, Maharashtra
                    Dec 11, 2020
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                    Address: Hi tech motors puthiyatheru kannur,kerala

                    My ntorq was accident and i submit to the showroom and they were saying parts is not here want to come its 1 month ago no responds from their side if i call they never take if i go their they saying parts didnt came very bad service from their side how can i sugest someone to take tvs scooter like this they behave very bad if i call they never take its 1 month ago no response parts want ro come but till now parts didnt came very poor service about tvs [protected] this is my number and my vehicle number is kl13aq9817
                    TVS Motor Company customer support has been notified about the posted complaint.
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                      S
                      sachin adhao
                      from Powai, Maharashtra
                      Dec 10, 2020
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                      Seens 3 month my TVs Apache front abs sensor fixing bracket not available any service center and I am completely to customer care but no any response, i am suggest to all don't purches any TVs bike because very poor Service provide by tvs
                      TVS Motor Company customer support has been notified about the posted complaint.
                      Dec 10, 2020
                      Updated by sachin adhao                       Not resolve
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                        N
                        Nagesh Zamuni
                        from Powai, Maharashtra
                        Dec 9, 2020
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                        Address: Mapusa GoaTVS showroom

                        Really very bad service from TVS showroom
                        TVS Motor Company customer support has been notified about the posted complaint.
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                          S
                          Samseer
                          Dec 8, 2020
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                          Address: Calicut Kerala

                          In an accident my TVS Jupiter scooter got damaged and I gave my scooter in Prince Motors, Calicut, Kerala on[protected]. As my scooter have a valid insurance policy, I claimed for the repair work. But from the service Centre, they are not at all co operating with me. I have waited patiently for 42 days to get my scooter repaired.They are telling about the unavailability of spare parts.
                          If the company is not able to provide services to the customers, actually you are failing to do the things, that you offered to the public.You are cheating customers by making the delay in supplying spare parts.
                          The Company is concentrating too much on the sale. Now I would like to make you remember that providing good service to the customers is as much as important as sale.

                          This is to inform you about my pathetic situation. Please do the needful.
                          TVS Motor Company customer support has been notified about the posted complaint.
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                            J
                            Jaga Nathan
                            from Powai, Maharashtra
                            Dec 8, 2020
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                            Address: Tirupur

                            My scooty pep+ serviced on 28.10.20 at bharath tvs avinashi road tirupur. After which sparkplug cover was not properly assembled. I said this in customer feedback, but no response.I went back and showed vehicle on 21.11.20 at showroom. They said the cover was broken, can not be done anything. I said it was happened during service only. I showed them there was gum kind of thing was pour on the cover to pack up temporarily. They inspected vehicle for any other scratches. But there were no marks. I said it was happened only during service at the showroom no other way it will be broken. After that they did not allow me to be there. They pushed me outside and asked to contact manager Mr. Saravanan(mob:[protected]).as he was on long leave, I couldn't reach him till 02.12.2020.Then they gave contact of service manager Mr. Raj (mob:[protected]). He said he will get back in 24 hrs. But even after five days no response from him. So I want to raise complaint on bharath tvs service center for breaking spark plug cover of my vehicle.
                            TVS Motor Company customer support has been notified about the posted complaint.
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                            After raising complaint, they called me and replaced the cover with new one... Thank you
                            Reply
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                              B
                              Boopathi Boopathi
                              Dec 7, 2020
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                              Address: 6/7, KUDI STREET, KONNAIYAR POST, ELACHIPALAYAM VIA, TIRUCHENGODE TALUK, NAMAKKAL DISTRICT

                              We bought used xl 100 heavy duty from Sri venkatajalabathi motors in Attyampati on 6Sep, 2020. We paid rupees[protected]+old moped for 9000) including name transfer and thousand rupees for insurance. But still now they don't give our RC. They insured the moped on first owner name but we paid money. If we call them they don't response. We believe on TVS COMPANY but your dealers are cheating the people. What should we do if we are caught by the police in traffic? Will it take 4months for name transfer in RTO Office? Don't fool us... Kindly produce our RC. We have all the proofs for buying the moped in tvs showroom.
                              TVS Motor Company customer support has been notified about the posted complaint.
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                                D
                                daniel chinnu
                                from Powai, Maharashtra
                                Dec 7, 2020
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                                Address: tvs baji juction ,gopalapatanam,near NAD" X "road ,vishakapatanam andrapradesh pin code 530027
                                Website: ENGINE HEATING

                                Recently i was buy tvs jupiter ..after 2 days i was going 3 km the engine was heated more... after i was explane showroom manager..He told heating the was common point...So many bikes or sctooty iam buying, but this engine hearing never faced this problem...pls find this problem ..and engine oil cost was 435 rs ...Which engine oil i was asked but he don't told ...First time i was faced bad experience...😔😔😔
                                TVS Motor Company customer support has been notified about the posted complaint.
                                Dec 07, 2020
                                Updated by daniel chinnu                                 my gmail was i type wrong ...correct gmail [protected]@GMAIL.COM
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                                  S
                                  saurabh harde
                                  from Bengaluru, Karnataka
                                  Dec 6, 2020
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                                  Vehicle Registration: MH49 BF 1133
                                  Battery drain issue since purchase of vehicle and battery dead after 1.5 years.
                                  This is not expected from a high cost scooter. Definitely there is problem with design or problem with battery provided by TVS.
                                  I would like to seed root cause and complete solution for the problem.
                                  TVS Motor Company customer support has been notified about the posted complaint.
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                                    S
                                    saurabh harde
                                    from Bengaluru, Karnataka
                                    Dec 6, 2020
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                                    I have purchased TVS N-Torq in April 2019. Since purchase, always there has been starting problem with self start of vehicle. This has been notified while servicing but there was no solution.
                                    After 3rd servicing, due to lockdown the usage of vehicle was less and battery was completely drained. When I gave the vehicle for service to TVS, they mentioned the battery os completely dead and need replacement. A battery can't be dead on 1.5yrs for any 2 wheeler. There is definitely problem with either battery used by TVS or there is design fault which drains battery and consumer has to suffer paying additional.
                                    TVS Motor Company customer support has been notified about the posted complaint.
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                                      Kalicharan Singh
                                      from Powai, Maharashtra
                                      Dec 5, 2020
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                                      I had given my bike for service on 29 Nov 2020 with problem like front brake, speedometer, cluch wire and bike washing. None of above complain was rectified. And in bill Rs 50 as consumables was charged. Indubaala Automobiles, Hyderabad, Telangana
                                      TVS Motor Company customer support has been notified about the posted complaint.
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                                        A
                                        AAMIR RAFI
                                        from Kasganj, Uttar Pradesh
                                        Dec 5, 2020
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                                        Res, sir i purchase tvs & ntroq on date 30/01/2020, but till date r.C. And number plate not provided by sulbha motors marhara district etah u.P. I visit many time but no response reply next time .Now 11 month ago but original r.C. And number plate not provided by sulbha motors marhara district etah u.P.
                                        Your toll free number and contact number are white elephant, so i complaint by male and hope you solve my problem
                                        so i request to you please solve my problem and take necessary action .
                                        Thanks
                                        mohd shafi ansari
                                        mobile numbeer [protected]
                                        TVS Motor Company customer support has been notified about the posted complaint.
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