TVS Motor Company Complaints & Reviews

Hi I have bought tvs apache rtr1604v from RP TVS mount road, chennai. I have got ABS issue on front brake. I have made complaint to the service center. They haven't cleared the issue instead they replied as there is no issue and they returned my bike after 10days keeping it ideal. Please help me.

Vehicle No. : DL4SDA6922
Model : Apache 160 4V Fi
Km Driven : 11750
Service Center : KK TVS, Delhi.
My Contact : [protected]
My Email. [protected]@gmail.com

Incident :

I was facing issue regarding missing in engine after 500 km driven. and for the same issue I visited their service center every month but still my vehicle is in the same condition and now the engine is vibrating so badly.

I complaint about this issue lots of time but they couldn't able to fix it.
In fact I complaint on their headquarter they provide me issue numbers I mention below :
1. TVS_Gr_55799447
2. TVS_Gr_28544368

Last Time they Picked My vehicle for missing issue and when they delivered my vehicle was in bad condition. My vehicle cluster buttons covers were open and RPM Meter was not working then they said on next Sunday we will pick your vehicle and fix it up.

After two days later, My vehicle headlamp stop working while I was coming back from my office. I check my headlamp bulb its look like its fine. I press the pass button then its start glowing but only when i press the pass button.

Later on after call them. They Picked my vehicle on 16 oct. 2020 (Friday) for diagnosis. when I tried to connect them after 2 days they didn't response properly. after 4 days they told me its some wiring issue. You can Pick Your Vehicle on Friday (23/Oct/2020). I asked them i will come on Sat. (24/Oct/2020). they said ok.
On 24/oct/2020 i called them for asking is my vehicle ready so i can come and picked it up. they told me Sir, Can you come tomorrow, your vehicle is on fitting. When i called them on 25/Oct/2020 then said again Sir it took 2 more days for diagnosis. When i asked them what you are doing with my vehicle. then didn't response properly and they didn't tell me what part they are replacing.

So, I was facing a issue of poor product sale, a poor service providing, and an unprofessional behavior.

Now i want replacement of my vehicle from the company end.
Because the engine is gone due to vibration. Vehicle wiring is gone.
I want a complete vehicle replacement.

08/2018Vehicle enige body cover p6030090 damage
Engine warranty and replacement

Dharmavaram Service workers are talking very irresponsible with the customer, and when it comes to my vehicle of ap02cf8067, I took 750 km by the first service km. 1 free service does not come to you 07/11/2018 2nd service. Four days later, call the service manager to say that the problem comes in the engine. But they did not respond.. 3...

Hello tvs your lines bdi bhi badiya bhi is not working properly in morena . Aabki gadi bdi h par service bdiya nahi hai. I bought my TVS Jupiter 7 months before but your service provider is not giveing me my RC card and Number every time i visit the shop they are not giving any satisfactory answer to me. If you wont do any thing i will take this issue to Twitter Facebook and anyway to court . Please do the needful as soon as possible.
PS GANDGI MOTERS . TEHSIL -JOURA . DISTRICT -MORENA (MADHYA PRADESH)

I have purchased tvs ntorq from nangloi KK TVS at the time of purchase of TVS NTORQ THEY HAVE COMMITTED TO ME ABOUT 5 PERCENT CASHBACK WITH ICICI BANK CREDIT CARD WITH NO EMI BUT NOW THEY ARE DENIED FOR THAT I WANT TO SUBMIT MY COMPLAINT PLS RESOLVE THIS OTHERWISE I WILL GO TO COURT AND LEGAL PROCEEDINGS

Hi
I have purchased Jupiter Grande scooty in 2019 as i see the advertisment by the great Amitabh Bacchan that the average of this scooty is 64 km )/ ltr . But since i purchased this scooty MH43BS2058 it giving average of 32/ltd. And in Dec the Amway battery replaced. Again in in Oct 20 the battery is again giving problem.
And the average problem not solved till to date.

Request see this matter.
I am really feel bad.

I m not happy with TVS servicing. When i had gone service center at paralakhemundi and said him to general check up, eng oil change and washing. He changed eng oil and wahsing and said comlpited ur work. When i check up the veh he wahning not properly and not check up properly. The veh is sound from front brake side and light not work in high beam. They betray customers with servicing why didn't we go to TVS service center. It not good so pls action immediately.
Thank u.

Bike skids significantly when applying brakes on road with a bit of sand

Hi
My Name is Imran Muzaffar Aaga and i have complain about trivikram tvs motors in Mumbai amboli..
I had book tvs Ntorq race edition on 21 September. And my Downpaymnt was 40000 and i want to finance my scooter.but the finance guy shivam mishra is very bad behavior and not receiving my call he wants.i am ready to my emi in 12 months but he wants i have to pay minimum 18 months EMIs..in this process they weste my one month time.and i had take back my booking amount very disappointed with the sales staff also Rahul dixit Everytime he give me different price of product and push me to buy product.always give me falls commitment.. never recommend this showroom (trivikram tvs ) to anyone

Dear Tvs Mai aapke service center mai gya tha[protected] Apne Jupiter zx model ki service karane But jo problem maine unko bataye wo teek hi nahi hue and time pe service hi nahi ki so please aap mere is problem ko solve karwaye i requested you my scotty no is DL4SCP5696 Date Of Purchasing[protected] Name Of Onwer Nahne Lal Ji My p no. [protected]

Serves Sahi Nahi ho rahi h pareshan kar rakha h lagatar 4 din ho gaya h

मेरा नाम अमित कुमार है।मैं पटना बिहार के रहने बला हु।मैं अपने बहन कुमारी प्रीति माला के नाम पे TVS JUPITER BS VI SCOOTY 9 july 2020 को KP MOTORS से लिया था। जिसका Regd No - BR01EU7595, Chassis no-MD626CG55L3F24656, Engine no- CG5FL3X16494 है।
06/10/2020...

Six month ago i bought a scooty tvs ntorq. in three months that ran out of damage to is battery and fuel leakage problem... And then i took it to the agency. It has been standing for three months yet. What do i do now.

Dear sir
I am complaining about my Tvs Apache 180 from 1st service of meter. From than to till now problem is make high. But not solvey problem your service centre B R Tvs paralysis, gurgaon, Haryana. Please take an action immediately and solve my problem.

Hi,

I purchased TVS apache 160 2V on Oct 4 2019. After approx 3-4 month, low dipper of bulb got fused that I got it replaced in Choudhary Motors.

After this, Vibration started coming from front section of the bike(may be from speedometer, or Visor). After numerous attempts to get it repaired, service center manager said that this vibration will stay. The vibration is quite high in low RPM as well.

Details:

Date of incident: After 3-4 months of purchase
Client number:[protected]/ [protected]
Desirable resolution: Remove plastic vibration sound from speedometer/ visor side without any cost as it is deteriorated by your service centre.

To whomsoever it may concern,

I would like to bring to your notice that I am having serious battery backup issue with my bike before in the past I had issue of power discharge from my battery and I had given it to service (SRI UDAY MOTORS SHOW ROOM IN COX TOWN) where the showroom mechanics informed to change the battery and it was done as they suggested but after changing the battery the same issue started again within no time and the problem is not rectified we choose to come to Showroom because of the reason work would be done the way we expect but people here are worse than the private mechanics and never accomplish the required satisfactory actions of the customers though after bearing the changes in the spares and charges we are not getting the solution please kindly resolve my issue at least now. I hope someone from your team would rectify the issue with my battery since this is happening intermittently.

Note: I visited this showroom From Nov 2019 to Till Same issue I Visited 5 to 6 time for battery issue and changed all the spares parts. For your reference I attached Photos and recent bill copy

NAME: KAMAL R

BIKE MODEL: TVS APACHE 160RTR

REG NO: KA 53 EP 4690

Regards,

Kamal R

Mobile : [protected] / [protected]

I have a apache fi bike and my bike broke down, when i took it to the Service center, they informed me that the petrol pump got damaged and needs to be replaced with a new part. Now the company is saying they are not manufacturing new parts.

Few days ago i was at tvs service center at jahangirabd dist- builandshahr uttar pradesh . After my service when i was going back to home i noticed that chain of my bike was making a noice, till that i was near to my house so i thought once i go back there than i will show this problem to mechanic.
After few days (5-7) i was at tvs service center so i called the mechanic to check the chain of my bike (why it is making noice )
so that guy directly replied me that we have to change the chain set of the bike.
I said please have a look and check . Sp that guy told me that i dont have enough time to check it,

i request him to check my bike but that guy totally deny to check my bike and behave with me in very disgusting way .

This is Ranjith from sivagankai district booked tvs apache RTR 200 4v dual channel abs on 28th September in ur Madurai showroom (np enterprises ) which is governed by a manager named KARTHIK when I enquired about the availability of stock in Dindigul district they guided me to book in Madurai and I got my booking details and delivery date (delivery on 12 October ) ...first I would state that Dindugal manager named RANJITH was clearly insisting me on keeping a mechanic to drive my new bike all the way from Madurai and sivagankai ( a total 75 kms ) and told " I would not take guarantee for the bike if anything happens halfway " ...so I insisted to get my bike delivered on Madurai itself ..after a few hours they said ok ...a day passed ...on this day 12th oct ...when I gathered all my family and friends to get the bike delivered in Madurai (pls note even in morning I called and confirmed the delivery ) half way through both managers called me and told the bike is here but we got only single channel abs ...( I payed for dual channel abs ) do u people think we are fools to travel long distance and take bike delivery which we payed ? ..I am gonna take severe action on this cheating showrooms If this problem is not resolved ...resolve this problem as soon as possible ..

With regards
RANJITH

Day before yesterday i have serviced my TVS Sport .i said chain sprocket loose.
But they are fixed the sprocket wheel center Offset.
Now chain getting stress..