TVS Motor Company Customer Care
TVS Motor Company
Customer satisfaction rating: 4%
Submit a Complaint
1886
COMPLAINTS

TVS Motor Company Customer Care

TVS Motor Company

TwitterFacebookLinkedInGoogle+Youtube
Address
Jayalakshmi Estates 5, Floor 8, Haddows Road
Chennai
Chennai District
Tamil Nadu
India - 600006

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
896
down
307

Phone:
Phone:
+91 44 2827 2233  [Regd. Office]
up
474
down
158

Fax:
Fax:
+91 44 2825 7121  [Regd. Office]

Additional info
Dealer Locator

Factories

TVS Motor Company, Post Box No. 4, Harita, Hosur 635109
Tel: +91 43 4427 6780
Fax: +91 43 4427 6878

TVS Motor Company, Post Box No.1, Byathahalli Village, Kadakola Post, Mysore 571311
Tel: +91 82 1259 6561
Fax: +91 82 1259 6550, +91 82 1259 6553

TVS Motor Company, Village Bhatian, Bharatgarh Road, Teh. Nalagarh, Dist. Solan, Himachal Pradesh 174101
Tel: +91 17 9522 0492, +91 17 9522 0493
Fax: +91 17 9522 0496

View More Information...

Customer satisfaction rating
4%
Complaints
1886
Pending
0
Resolved
66
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

TVS Motor Company related photos (207)

TVS Motor Company Complaints & Reviews

Sort by:

TVS Motor Company — Servis & Spare pards- Reg.

 Madhu kumar.D.S
You are company service is Worst, no customer satisfaction, because of I am give to service Dated:[protected], but till date my bike is not ready, I am every day go to show room for my bike but that people is told tomorrow give, every day telling same thing. Service is very worst . and service charges is very high, that people is not taken to TVS Company fixed price list,

i had serviced my Appache RTR 160 at Zen Motors, No.127/10, Bull Temple Road, K.G.Nagar, Bangalore - 560019..Every time i visited i had faced a terribble problem of spares.now my vehicle is facing Footrest problem...
Complaint comments  Read comments 

TVS Apache RTR 160 — controling of bike

 sandeep44
1.Very poor Control
2.Engine Problem
3.Costly Spares
4.Unavailable Of Spares With Outside Markets
5.Poor Qualitty
6. Etc......
Complaint comments  Read comments [8]

TVS Motors / Scooty Pep + — BAD EXPERIENCE

 jegajeevaraman
TVS SCOOTY BAD EXPERIENCE :

I purchased TVS scooty pep+ model on 19th of Januray, 2009 Purchased at Kiran TVS, MG Road, secundrabad

Vehicle number : AP10AQ 8793 and vehicle is used by my wife

The day purchased, problem noticed that vehicle is not pulling or intermittent pulling issue ...

after POOJA done, given the vehicle for service and got it rectified ( as per Kiran TVS ) and returned

But to my surprise, same problem noticed on very next day of use .. again given for service and returned saying that completely alright...
Complaint comments  Read comments 

TVS Motor Company — Poor response from dealer and regional office TVS motor company

 rahul s nair
Dear sir,
I am owner of a TVS Fiero motor cycle, Oct/Nov 2002 makeReg No (CH03K 9896), having Eng No M1209M154141 and Chassis No M1209F152405. The company has discontinued production of the model few years later. I had given the bike for servicing and repair (job card no 3242)w.e.f first week of Apr 09 at Sahil Automobiles Somalwada Sq, Wardha Road, Nagpur.(Ph[protected]. The expected delivery date of the bike was 07 Apr 09 as per the dealer.The bike was given to the dealer for repair of the broken mud guard which the dealer has assured that he will get it replaced within 3 days.It is...
Complaint comments  Read comments [40]

Vishal Automobiles Hyderabad, TVS Motor Company / TVS Flame Motorcycle — TVS replace my motorcycle

 NITIN MITTAL
TVS replace my motorcycle
I have bought a TVS Flame motorcycle in the month of May 2008 from M/s Vishal Automobiles, Sanath Nagar, Hyderabad and the motorcycle has completed 2800 kilometers on 18th May 2009.

From last 4-5 months, the engine of the motorcycle is making some noise and I am also facing the problem of engine miss-fire. This has been brought to the notice of M/s Vishal Automobiles and TVS Motor Company, Hosur several times. I have been informed by M/s Vishal Automobiles and TVS Motor Company's Hyderabad Office that the problem is rectified and the motorcycle...
Complaint comments  Read comments [4]

TVS Apache RTR FI 160 — FUEL INJECTOR AND ENGINE.POOR SERVICE

 PAWAN KUMAR NIRALA
I HAVE BOUGHT TVS APACHE RTR FI 160 FROM ' DENI AUTO MOBILES, PATNA ' ON 19 JAN 09, BUT I AM FACING LOTS OF PROBLEM RELATED WITH 'FUEL INJECTOR', ' ENGINE NOISE ', AND ' ENGINE GETS OFF WHILE RUNNING ' SINCE 1 AND 1/2 MONTH . SERVICE PROVIDER DENI AUTOMOBILES IS GOING TO SOLVE THIS FAULT.THEY DOES NOT RESPOND WELL WITH CUSTOMER. I HAVE ALSO MAILED THIS COMPLAINTO COMPANY BUT THERE IS NO REPLY ....
Complaint comments  Read comments [1]

SLV TVS Motors — Digital Speedometer

 Shaik Parveez
My Bike No.KA05 HG 229 I Purchased my Bike in June 2008 in SLV TVS Motors in J.P.Nagar Bangalore, Karnataka.But in the Service thing not so Convence with Company Peoples..As they Give other Reasons well I have a problem in certain parts of my Bike. But my Bike Digital Speedo Meter is Not working from few Month.i complaint about this But i get the reason is that the Digital meter (Cencor) is Out of Stock, well i am trying from past 2 months i am getting the same reason. I am not happy about all service given by the company. so please kindly look in to this matter..Asap..

Shaik Parveez
Complaint comments  Read comments [4]

TVS Apache RTR FI — Very Very Poor in Service

 vinshas1
In an Accident my bike got damaged and requires a fuel tank, back disc caliber and a wiser.I have handed over it to the sneha service centre at Kothapet, hyderabad, 4 weeks ago.First they said that the fuel tank has to come from bangalore and it takes 4-5 days, but it took 8-10 days for the tank and after that they said that there is a problem with the back disc caliber and they have ordered and it will take more 4-5 days but it took nearly 8-10 days to get the product.
when I called yesterday ie., on 30-April-09 they are now saying we have no wiser with us and there is shortage in the product...
Complaint comments  Read comments 

TVS Motors — Not able to chat thru Orkut

 jeevan joshi
Sir, my orkut screen is not showing any other frnd online, i.e no green sign is coming with their photo, nut my other are enjoying all this. and when i m going to the orkut chat settings, it is showing "We are very excited to tell you that a new Google Talk feature is coming to orkut!

We just need a little more time to release it to you. Very soon you will be able to use this feature and this page, but in the meantime, you cannot make any changes to your configuration. '

whereas, when i visited orkut chat settings of 1 of my friends, so many good options were...
Complaint comments  Read comments [7]

TVS Motor Company — regarding the membership of tvs miles and smiles programme

 anti
I HAd become member of tvs miles and smiles programme on 16 August 07 and on it was written that the membership is valid upto two years from the date of enrolment but when i went for servesing of my vehecle on 24 april 09 the tvs showroom people told me that the membership ends on 1 jan 09 but on the booklet it is clearly mentioned that the membership is valid upto 2 years from the date of enrolment so plz help me.
my menbership number is AA06988
and i do have the booklet and my membership card...
Complaint comments  Read comments [2]

TVS Apache RTR160 — Major Complaint

 Gerard Joseph Rozario
Dear Sir,

I am working at M/s.Acoustics India Private Limited, K.K.Nagar, Trichy as a Deputy Manager - Contracts and my Mobile No.is [protected]. I had purchased your TVS Apache RTR160 on 23.06.2008 and the Frame No is MD634KE4482F91096 and Engine No is OE4F82092292 with the Selling Dealer Code being 10264. Of course due to my heavy schedule of work I could not comply to the free services availed but I had ensured from the dealer that only Oil change and water + grease servicing would be done during the free services. And I had been regularly doing the water + grease servicing along...
Complaint comments  Read comments 

TVS Apache 160 RTR — problems in bike

 krishnendu chell
my byke is 1 and 7 yrs old. for the past 6 months, i am facing problems in engine oil leakage, brake master cylinder problem, engine noise problem, battery, frt wheel rim misbalancing etc. my vehicle is still lying at purulia dealer workshop since 2 days but until date, the problems were not rectified specially the brake. matter told to mr. manoj of kolkata. seems not interested. want to move to court if not get justice. still the bike is in SP TVS, PURULIA until the problem is solved. shortage of spare parts, whose fault? in future, i will suggest my well wishers and friends not to buy the tvs...
Complaint comments  Read comments [7]

TVS Apache rtr 160 red colour — battery problem

 saqib anwar merchant
My name is saqib merchant I have purchase an apache rtr 160 red colour bike 10 months a go on 2nd of may 2008 AND THE BATTERY IS GIVING ME PROBLEM they have not given me the warrenty card for bettery and now they are asking me for the warrenty card of battery this is poor service provided by tvs compony please take some leagle action...
Complaint comments  Read comments [5]

TVS Apache RTR 160 — VIBRATION PROBLEM

 Kotwal Javed Mahamad
TVS Motor/ Apache RTR 160


I have purchased Apache RTR 160 in the month of Dec.08 and facing problem with this bike. I am much frustrated with this bike.
I have already made 2 FREE services, after the completion of second service, i noticed my problem to Service center officials. Engine not working fine, lots of vibration particularly at the speed of 60Km (on or above 5000rpm), also engine misfiers, noise level is correct.

The company Service Engineer Mr.Gandhi M., i also shown to him regarding the above problem. He had make a trial, he told me that,...
Complaint comments  Read comments [36]

TVS Motors (Sarvashakti Auto) Gurgaon — MY BIKE (STAR CITY) ENGINE IS JAM IN 10 MONTHS

 MUKTI SETHI
I'M A CUSTOMER OF TVS MOTORS, I PURCHASE MY BIKE IN THE MONTH OF APRIL DTD. 28TH, YEAR 2008, ENGINE NO IS - AF1N71031016, & CHESSIS NO - MD625NF1471N49382, IN THE NAME OF MUKTI SETHI, AND MY BIKE REGISTRATION NO IS HR26 AC 4902, IN THE TIME OF PURCHASING I WNAT A BLACK COLOUR BIKE BUT DEALER NOT HAVE A BIKE OF BLACK COLOUR, BUT HE CHEAT ME AND CHANGE THE FUEL TANK OF SILVER COLOUR STAR CITY TO BLACK COLOUR FUEL TANK, IN THE TIME OF BILLING THE DEALER DOESN'T SHOWN HE CHANGE THE TANK AFTER THE BILLING THE PERSON NAME OF AKHIL TELL MY HUSBAND I CHANGE THE TANK BUT IT DOESN'T MATTER....
Complaint comments  Read comments 

TVS Apache RTR160 — noise in crank

 sachin
i have a apche it is 10 month old and, after 3rd service the piston is gone damaged, i have taken the bike to service center they changed my block piston in warranty but after changing the block piston the bike make noise it is vibrating more when i reached 40+ km per hour, i have make complain in authorised 2 3 times, in the service center they make some adjustment after some time it is vibrate again and make same noise .i don't understand where to go to rectify this, i talked to a private mechnic who told me that it is crcnk noise please advise me to what to do
my no is -[protected]...
Complaint comments  Read comments [1]

TVS Motor / Apache Rtr 160 — Engine making lots of noise, lots of vibration near spark plug etc.

 Sreedharan M
Hello,

I baut Apache RTR 160 some 3 months back i.e. on Oct24-2008 and I really regret when I look its condition now. I am really fed up with this bike now. I have already given my bike for two FREE services. After the second service I found too many problems except the bike was cleaned like Plug Cylinder Head was not fixed properly, Damper Assy Handle Bar missing, rubber bush was missing from battery box, rear break bolts were loose etc. I had to give the bike for re-work on second service as it started making too much of noise near spark plug that is because PLUG CYLINDER HEAD...
Complaint comments  Read comments [2]

TVS Motor Showroom Rajput Motors, New Delhi — Not issue of Registration Certificate

 Sanjeev Jaiswal
Dear Sir/Madam,

This is to bring to your kind attention that I, Sanjeev Jaiswal, bought a TVS Apache RTR (No: DL8SAP-2637) from 'Rajpoot Motors', Wazirpur, New Delhi on 19th Feb.2008.
Since then, I have never been issued my 'Registration Certificate (RC)'. Till date I have made 14-15 visits to Rajpoot motors regarding the same, but no result. I have been calling them from my mobile almost every week twice since Feb.2008, but everytime I am told that "Sir we have already forwarded the request of your RC, but its the Autority Dept. which is delaying...
Complaint comments  Read comments 

TVS Apache RTR 160 — Self Starting & Kick Starting.

 R.SURESH
Dear sir,


I am suresh. I have finished 3rd free service (5970 kms app) held on 13.01.2009 at good will auto mobile centre, ambattur. After that, I have used only 300kms from 5970kms.Then i have lot problem in my bike like kick & self starting problem. Now i dont have any vehicle to convey my official & personal carriers.such a case i was sad with your service or manufacturing defects. i dont know, pl attend my express.

Sorry to complaint this, When i feel my express only to take this..

Kindly do needful in this regards.

I...
Complaint comments  Read comments [8]

TVS Motor Company — LOOTING CUSTOMERS REFEREED BY COMPANY

 NIKHIL A PARULKAR
Sir, as per my talk with TVS Regional office in Pune I had sent my vehicle to Hran TVS(mumbai) at Grant Road.It was observed and told the dealer will do the paid service only on replacement of engine & gear oil.It was also told to them that oil was changed cat Loyal TVS which is also a dealer for TVS Bill was also shown to them, but the dealer did not listen I paid Rs 2000 at first visit again my vehicle had a problem and again ihave to pay Rs 200 for the brake job The dealer fooled me by telling that it is a wear and tear part but unable to prove why it was not checked at servicing.I am having...
Complaint comments  Read comments [2]

Recently Discussed

(2 minutes ago)
Flipkart
moto c plus is good for nothing
(3 minutes ago)
Flipkart
"payment not received"
(4 minutes ago)
Dowkart
regarding the shopping site dowkart.com
(6 minutes ago)
Flipkart
loreal x tenso shampoo is fake
(8 minutes ago)
Flipkart
I received totally different shoes

Featured Complaints

www.bdomains.com