TVS Motor Company Customer Care
TVS Motor Company
Customer satisfaction rating: 9%
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2045
COMPLAINTS

TVS Motor Company Customer Care

TVS Motor Company

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Address
Jayalakshmi Estates 5, Floor 8, Haddows Road
Chennai
Chennai District
Tamil Nadu
India - 600006

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1024
down
348

Phone:
Phone:
+91 44 2827 2233  [Regd. Office]
up
528
down
175

Fax:
Fax:
+91 44 2825 7121  [Regd. Office]

Additional info

Factories
TVS Motor Company, Post Box No. 4, Harita, Hosur 635109
Tel: +91 43 4427 6780
Fax: +91 43 4427 6878

TVS Motor Company, Post Box No.1, Byathahalli Village, Kadakola Post, Mysore 571311
Tel: +91 82 1259 6561
Fax: +91 82 1259 6550, +91 82 1259 6553

TVS Motor Company, Village Bhatian, Bharatgarh Road, Teh. Nalagarh, Dist. Solan, Himachal Pradesh 174101

Tel: +91 17 9522 0492, +91 17 9522 0493
Fax: +91 17 9522 0496



View More Information...

Customer satisfaction rating
9%
Complaints
2045
Pending
0
Resolved
177
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

TVS Motor Company related photos (232)

TVS Motor Company Complaints & Reviews

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TVS Motor Company — not received the scooty bill and harassment by dealer

 jaswinder sidhu
I have purchased tvs scooty pept +,chassis no. 52856,engine number 98169,type of body-solo, color- black from yashodha motors private limited,Patiala-147001,through CSD dated 25 may,2011.After completing all the formalities when i go to agency for scooty pept+ they charge rupees 1000 as the expenses for CSD inspite of my argument . I wanted to have scooty without accessories but they insisted that they will not deliver the scooty without accessories.They charge 1500 for accessories.I paid the money and purchased the scooty but till now i.e 15 august i have not received the bill due to which i am...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS WEGO — After 2 month I didn't get registration number

 yogesh bhavsar
Hi,
My name is Yogesh Bhavsar, I purchase TVS WEGO two wheeler from INDRAYANI MOTORS, 49, SUYOG NAGAR, RING ROAD, NEAR TUKARAM SABHAGHRUH, NAGPUR - 440012, PH: [protected] on 11th of June 2011, When purchased, Dealer committed that you will get registration number within 10 working days and you can drive ur two wheeler without registration number. But when I went outside traffic polica caaught me and warn that without registration u cant drive. Now its 2 month finished still I didn't received registration number, whenever I called this people answers that "Registration number will...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — WARRANTY PERIOD

 kulka55
I had purchased Wego in 27 Aug 2010 & with 6 months central stand of this veh is broken. I had given complaint to nearest Delear where i had taken this veh. but the delear said they dont have the part now so i waited for 4 to 5 months againg for this stand & even the start button was not operating properly so i had given complaint for this again . Delar replied that this veh is having dry battery & this charging unit is far away. so after so many follow up I had given my veh for repairing for above 2 thing & that time delear not informed me that I have to pay any money for this...
Complaint comments  Read comments Complaint category Unauthorized charges

TVS WEGO — NO SELF START SINCE PURCHASED

 DEEPAK.P.KATAGIHALLIMATH
SIR/MAM,

i've purchased TVS WEGO 5 to 6 months back.since the day i purchased the vehicle,it dosnt start with self starter.we have to kick start it every time.I've complained to TVS dealer many times but he is not taking any avtion. so i request in u to plz solve my problem immediately.My details are as follows,
DEEPAK.P.KATAGIHALLIMATH
MRUTHYUNJAYA NAGAR,
NEAR POORVA BADAVANE SCHOOL,
RANEBENNUR-581115
DIST-HAVERI
MOB-[protected],[protected]...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS WEGO — Unsatisfactory servicing from TVS Service Centre , Pune.

 varshamalla
Hello,

I had purchased a TVS Wego from Century TVS, Pune on 26th August , 2010.
Within 4-5 months , i.e. in the 3rd servicing, I had to get the battery charged as the auto start had stopped working. Right now, on 8th August , 2011 ; i asked the Service Centre people to check the battery,speedometer etc as all of these had stopped working. They claim to have replaced the battery , but even after this i am facing starting problems . I am thus very skeptical regarding the quality of the bike given to me or the service of the Century Tvs Service Centre.

Can you please...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS WEGO — Tuning of scooter do require running scooter for 25 kms..??

 Divya Goel
I did purchased a TVS Wego form NEO Motors on bilekahalli, Bangalore on 13th july 2011. and within three weeks i got into a problem. The engine did not started at once. i had to apply choke and kept on trying for 10-15 min to start it. this problem ocurred for 3-4 times. then one day on 1st aug'11 i was trying to start for about 30-40 min, it didnt started. i went to NEO service centre and they told me to come next day.

Next day i was told that its been corrected. they have tuned the rpms. and i saw my meter and petrol was used a lot for. they did ran for 26 kms om my scooter.
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Apache FI — Servicing period more than month

 Shalin_hingoo
I have given my bike TVS ApacheFI model for servicing at TVS authorised showroom whwich is in goregoan(W) near siddhath hospital with name of Siddhivinayak. It has been more than a month i have not received my bike and whenever i call them they just tell me we are finding a bolt of fuel pump as we get it we will give the bike to you the costing of the bolt i nearly RS 100 but then to i have to listen to all their stuff, you are requested to help me in this problem and can mail me on [email]trinitycivilsolutions@gmail.com[/email]...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Speed Motor Company 3 Shahnajaf Road Lucknow Phone 05223919563 (TVS Motors) — Service not done properly leading to engine problem

 Akanshasingh
I had got my scooty no. UP32 BE3797serviced on 02 july 2011 vide invoice no.3163from Speed Motors 3 Shahnajaf Road Lucknow phone [protected] and told the service person to resolve whatever problems there might be. On 20 july 2011 suddenly my scooty stopped, the same co. informed that engine problem is there will cost around 5000/-when I asked cause for the same they said that same is due to less 2t oil filled by petrol pump. however my average running is only about 10 km and that too I do not travel everyday on my scooty. moreover while filling petrol i always take 2T packed pouches at petrol pump...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS WEGO — Air Lock - Vehicle turning off

 mukesh_pmks
Dear Readers,

My vehicle TVS WEGO - Brown Color purchased on 11th of April 2011 from Skanda Motors, Hanumanth Nagar, Bangalore with Registration no KA05HP3496 is having problem with Air getting lock and making vehicle to turn off or stop responding to Acceleration.

After repeated attempts by my dealer to fix the issue, Problem still remains unresolved and making me go through lot of agony and pain. Could you please advise whom should we contact in Bangalore to get this issue fixed.

My mobile no: [protected].
Registration no: KA05HP3496
CHASSIS...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motorcycle — NOC

 Pravin Patel
Sir I have purchased TVS STAR CITY ES Motorcycle from M/s SAGAR TVS Co. Nani Daman in year 2007. Having Its Chasis No. MD62NF1471L09670 Engine No. AF1L71005071 Model 2007. Red Colour having Daman Registration No. DD-03-D-7931 of TVS Motor Company.
I have taken Loan From UNION BANK, Daman. After repaying load amount when I go for collecting RC Book form Sagar Automobiles. I found Your Stamp put on My RC Book, which is by mistake of Sagar Automobiles. Now Sagar Automobiles not helping me for this correction. and hence My HP Cancellation is still Pending. I Request you to give NOC for the same...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS WEGO — TVS WEGO Complaint

 mukesh_pmks
Dear Readers,


I had bought a Wego in April 2011 from Skanda Motors, Hanumanth Nagar, Bangalore and was pretty happy on my decision as I had taken the decision after going through various good reviews of TVS
Wego on various social sites. But after my first service of the vehicle, I have been facing various problems since.


* Self-Start Problem: My Self-start button started giving after a week of my first service and was not responding. After checking with my dealer for the same, it was told to be fuse problem and they fixed it after 1 day of my...
Complaint comments  Read comments [3]Complaint category Motorcycles & Scooters

TVS WEGO — Unsatisfied with the vehicle in terms of basic performance

 banashreedey
I have recently bought a TVS Wego about three months back in the month of March 2011.

Engine no. is OG4BB1108179. Chassis no : MD626AG48B1B03908

Registration No. : DL4SBX0227

I have bought this vehicle from a retail shop called S.K. Traders which is located at Mahavir Enclave New Delhi .

I am absoluetly unsatisfied with the vehicle in terms of basic performance. Since the day I have bought this vehicle, I have faced nemerous problems. Oil leakage,Engine , silencer and back tyre wheel are became very hot even if u run it for 5 to 10 km...
Complaint comments  Read comments [1]Complaint category TVs

TVS Apache — not loading on bike

 gn chatterjee
To
The Station Supritendent,
Yesvantpur,
karnataka,
Respected sir i like to give a complaint ,that ur railway staff r asking money for loading my bike in train,as i booked my bike on 3-7-11,my receipt no is-A137620 and my bike reg. no is JH05Z 6324.
I am not receiving my bike till now,plz sir take correct action for that-we people are facing problem.
I wil be thnkful to you if you concern to my problem and take correct action.

Your's Faithfuly
G.N.Chatterjee
ph-([protected])
gnchatterjee10@gmail.com...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — TVS Apache RTR 180 manufacturing defect

 chiragsolanki
Respected All,

i have purchased TVS apache RIT 180 from Ahmedabad.
but from the purchase date to till i have problem in working of bike.
i get jerk and disturbed in speed.
i had give complain but and take bike 5 time to them service station but they also not get what the problem in the bike.

i already gave consumer court written complain from lawyer but they did not responded it.
so what i do to get back my money or new bike from them .
Please give me your guideline for what to do and not do.
thank you
Regards
chirag...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — Money Demanding Interview letter

 Sanghamitra Nandi
Sir,

I have got an email from [tvs@directappointhrd.com].
they are saying if u want to do job inTVS Motor Company then yu have to pay 9250/- as a security deposit and after interview this amount is refundable.

please take an strict action against them because many people loses their money.

Rest is given in attachment...........

Thank you

Regards
Sumanta Nandi...
Complaint comments  Read comments [1]Complaint category Job & Career

TVS Apache RTR 180 ABS — Worst service and worst product from TVS

 Selvaganapathy Viswanathan
Hello,

I am Selvaganapathy Viswanathan from Chennai, I one of the very few who owns the new TVS Apache 180 ABS. This is regarding the Worst service and Worst product I had from GOODWILL TVS, Anna Nagar. I got a new TVS Apache 180 ABS Last Month for Rs 90,000/-. I started having minor problem on the 3 day I bought the bike. I went to showroom to check this issue... they said that's common with the new bike but the issue gone worse and I know something bad is happening. I got a call from a person named kalirasan From Hosur TVS plant asking for feedback of the bike and I reported...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS WEGO — excessive heating of silencer

 dr cp doshi
we purchased a tvs wego in march 2011
as it happens always sellers made tall claims about product and their services
but all in vain
the petrol tank was leaking it was reported in first free service they done some thinf and after three days it again started leaking
the service centre found that the pipe was not properly fitted so they tightened the petrol pipe
the problem was not solved and finally it was found that the petrol tank itself is faulty and leaking
so in three months time four visits and two free services nearly ten hours wasted in this exercise....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS WEGO — start up problem

 zuberk
Start up problem with tvs wego.....mechanic are not aware of this even dealer is not satisfying the customers nedd.......battery is not lasting ,,,,kick and self are dead on every two days....what is the major falling no one knows..........all the customers are highly disoppointed.....
Complaint comments  Read comments [2]Complaint category Motorcycles & Scooters

TVS WEGO — Very Bad Service

 skalisipudi
Hi, my name is srikanth i bought a TVS WEGO when i was in Bangalore on 25th Oct 2010, at the time of delivery the mileage said was close to 50 kmpl, unfortunately i have noticed 30-35 in the starting days, i have approached the service center in Bangalore they said after the first service the problem will be rectified unfortunately nothing has happened, meanwhile i have relocated to Hyderabad and bought the vehicle to Hyderabad wherein i have given the vehicle for 2nd service the same problem exists..

there was a feedback call from TVS motors and i have raised the complaint - no...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Apache — fraud in service

 omar sheikh
i gave my apche 160 rtr for service at TVS service center Towli chowki(MCZ towli chowki) as it had gear problem,and the engineer told me to replace all clutch system costing Rs2000.But the problem was still there even after replacing the clutch system.Then after one month i went to secunderabad centre for same problem(kiran TVS) even they suggested me to replace the clutch system even after i showed the invoice of old service.TVS MCZ towli chowki had cheated me....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

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