TVS Motor Company Customer Care
TVS Motor Company
Customer satisfaction rating: 15%
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2225
COMPLAINTS

TVS Motor Company Customer Care

TVS Motor Company

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Address
Jayalakshmi Estates 5, Floor 8, Haddows Road
Chennai
Chennai District
Tamil Nadu
India - 600006

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1174
down
382

Phone:
Phone:
+91 44 2827 2233  [Regd. Office]
up
616
down
191

Fax:
Fax:
+91 44 2825 7121  [Regd. Office]

Additional info

Factories
TVS Motor Company, Post Box No. 4, Harita, Hosur 635109
Tel: +91 43 4427 6780
Fax: +91 43 4427 6878

TVS Motor Company, Post Box No.1, Byathahalli Village, Kadakola Post, Mysore 571311
Tel: +91 82 1259 6561
Fax: +91 82 1259 6550, +91 82 1259 6553

TVS Motor Company, Village Bhatian, Bharatgarh Road, Teh. Nalagarh, Dist. Solan, Himachal Pradesh 174101

Tel: +91 17 9522 0492, +91 17 9522 0493
Fax: +91 17 9522 0496



View More Information...

Customer satisfaction rating
15%
Complaints
2225
Pending
0
Resolved
332
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So far so good - The company responded to our notifications and is working on resolving complaints.

TVS Motor Company Complaints & Reviews

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TVS Motor Company — TVS Products are really worst

 Francis0301
Hi, This Is a Complaint ( Serious) This to Inform to TVS Motors Service, Immediate Strong Action on Bike for the problems., Matter: I been giving Bike 180 RTR to for the Service to Matrix Thaverekere Bangalore from the 3 services.Bought OCt 2013 But they are very Supportive but Evey time My bike one or the other Parts Are getting Problem... Evey service later Am finding problem like KM wheel reader not working( Km not reading) Break Light Not Working Again This Talem behind light Not working... Is this Products are from China? I Liked TVS Just...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — My Vehicle met accident when I gave it for service at TVS authorized dealer

 Ramachandran Natarajan
I S.AshokKumar (S/O) T. Soundarrajan from Porur, Chennai. I Purchased TVS Apache 180from Goodwill Automotive, Annanagar on 26.07.11 bearing Engine no AE6GB2001437 chassisno MD634NE63B2G01496.I registered my vehicle in RTO(South-West) Chennai-92.Registration number of my vehicle is TN10AD4014.I was very much happy withthe performance of the Vehicle from the purchase.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> As I amresiding at Porur, I used to service my vehicle at Laxmi automobile, Porur.I gavemy vehicle service on 20.01.14 at 9.00AM wide JC no 6040 and...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — three months old TVS bike

 omale
my three months tvs bike jacks and ceases when on motion as if fuel finishes even though there is enough fuel. Carburetor check and no problem with carburetor, five mechanic technician has tried to solve the problem but all to no avail. please, help me on how to resolve this problem. Your urgent reply is appreciated. Regards, my email address is : omale4you@yahoo.com....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — Complaint About Service Centre

 Abhishek Kumar Bharti
I am very much unsatisfied with service center from last two service, the only good factor is the mechanic Munna who always understand the value of old customer and does whatever is there under his capabilities. About my complaint I want you to know that my bike is single handed and well maintained which gives smooth ride as well as mileage upto 55-60 KMPL and its true, but due to careless attitude of other mechanic my bike’s mileage is disturbed also on my second last service the mechanic adjusted my accelerator cable such a way that every time when I turn handle right race of my bike increases...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — worst after sales service-

 S25
I have purchased new scooty streaks almost a month ago I m facing some kind of noise issue from the back side of my bike . So when I submitted my bike for first service I inform this to service center and ask the to resolve it but they didn't resloved they ask me to csome again on next day. So again I visited but the problem was still the same and they also created a new problem in my bike that is my bike' horn, why u people sell somthing for which u cant give a proper service very bad after sales service I m very disappointed.I was a bit scooty fan but now I think I have done mistake by purchasing...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS WEGO — Faulty product

 Sabrinathan
I had purchased a TVS WEGO last year. The product was defective ( fuel indicator and signalling system not working) on the day of delivery Subsequently in the warranty period the scooter has failed several times and everytime some patchwork is done there on The company is refusing to reimburse my cost on the scooter Moreover the company sales person is trying to avoid the matter by stating that issue is because of non servicing whereas it has been serviced regularly...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — VS Agencies - Hosur (Tamil Nadu)

 vijay5377
Dear Sir

I am writing this mail for the 2nd Time.Firstly i would like to thank you for the immediate response of the complaint given last time.But sorry to say this my problem has repeated once again.I had given my bike to VS Service Centre complaining vobling issue with the bike on 15th April 2014.Manager Permal said that there is a problem with Front Tyre and Front Tyre needs to be Changed.As per their insistence i told them to Change new Tyre and for the same i paid Rs.1450.00 for new tyre.Invoice Num 857 dated 28.04.2014.

25.04.2014 on friday showroom people called...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — Dissatisfaction of Service

 Moulish
I had given my TVS Apache RTR 160 for service in Vemppampattu TVS showroom (Chennai) and I could find there are many problems which am facing right now that too I couldn't able to realize where's the fault in my bike (Faults : Huge vibration all over, Indicator is not working, Oil leakage and lots more. It was the second time given for service but still those problem contuining. Please do kindly assist me on this and find me a solution....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motors — Regarding worst servicing

 krrish dev
My bike is getting a lot of problem frm the very moment i took the bike, first suspension problem, and in the first servicing time, i complained for the handle vibration and sound problem and today they told to replace the parts by paying money, as today again i complained many problems like silencer missfire, horn not working, and suspension problem and brake sounds, even once the shockers were replaced by them, now also they are not working properly, today i am going to pay 900 rupess for the handle parts replacement, that is the racer bolt change, I need a full inspection on the bike, that i...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Tvs Motors, Sai Tvs Jabalpur — Engine ceased after servicing

 anshulkkumud
Hi, I gave my Scooty Pep + for servicing on 22.04.2014, at SAI TVS JABALPUR .I got it back after servicing at 7 PM and after drviving just a few KMs, the engine ceased and the vehicle stopped mid way . After this when in the morning i asked the service Center to repair this, they are asking for Rs.5000 . This is very poor customer service and not expected out of TVS . Please help and let me know what can be done,...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — Worst service

 Lijulal Prayag
I was impressed about the design and features of your newly launched TVS Jupiter, so I decided to book one to replace my 10 years old Honda Activa. Even though I was happy with the service of Honda, I decided to go for your newly launched vehicle jupiter. I did book the vehicle of grey colour on the second week of February at one of your dealers, Koyas Automobiles, Calicut, Kerala and the deal was that the vehicle will be delivered after one month. So I waited for one month and on 12th of March I made the full payment for the vehicle. But they told me that the motorcycle is not available and I have...
Complaint comments  Read comments [4]Complaint category Motorcycles & Scooters

TVS Motor Company — Arrogant attitude of Ramkay TVS

 tvsjupiter
I want to share my experience with Ramsay TVS Velachery
I had booked a Jupiter on the 24th of Feb by paying 5000 rs as advance and was promised the vehicle in 20 days
After daily follow up and 35 days, today on the 31st of March, we were informed our booking is cancelled on the supposed delivery date by the Sales Manger Mr Stalin.
No reasons were given and we have wasted 35 days and i have refused to accept his cancellation.They have threatened us to either take back my advance or lose it as well.
Hopeless attitude by the staff in Velachery branch....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

TVS Motor Company — worst service

 Vinay goyall
I visited to 'BINSAR TVS' for servicing my 'APACHE RTR 180'. It always provide me a worst service. My views about TVS converted into worst views. I never suggest anyone to buy TVS product from BINSAR AUTOMOBILES. ADRESS OF BINSAR TVS SERVICE CENTRE: 954-E, MAIN 100FT. ROAD, BABARPUR EXTN., SHAHDARA, DELHI-110032 IMPROVE ITS SERVICE OR CANCEL ITS AUTHORISATION TO MAINTAIN YOUR GOODWILL....
Complaint comments  Read comments Complaint category Other

TVS Motors — Rear tyre of my Tvs wego getting worn ot on rt side and scooter wobbling

 derrick2000
This is to inform you that the Tvs wego was worbling right from the firstday of purchase.the sevice personel are doing trial and error method.till today the scooter is wobbling.and to make matters worse the rear tye is geeting worn of on the right hand side.TVS
Wego Bearing Registration No GA-08/Q-3727.Engine no- OG4KC1433349 AND Chassis
No- MD626AG42C1K56959...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motors — Not available of ignition coil

 Suren Pantulu
Hi i brought a TVS STAR CITY 2 years back, after 7 months due to some issues the ignition coil for self start has breakdown, i couldnt get it fixed in the service center, the people in the service center are saying company didnt released the above said coil. After a hectic problem some mechanic repaired it and made it to work, but he mentioned you need to replace the coil with new one. But i didnt got that coil till now, i have searched in all the service centers in Hyderabad, but no use. Due to that coil fault till now i am not able to ride it properly. TVS company released the vehicle and didnt...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motors — Issue related to bike from the date of Purchase

 umeshrd2100
I purchased TVS star City 110ES from shelar automobiles Pune on 4th oct 2011. From the day I purchased the bike there were problems related to suspension. In the span of 6 months the parts of front suspension had to be replaced. There was problem of braking from the day 1 i purchased. They replaced the brake liners and said the issue is resolved but after 2 months again the same issue happened. Immediately there was oil leakage from head assembly. I paid 1500/- for the same but the problem is not yet resolved. I am trying to follow up but there is no response form TVS motors.The reason they specify...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS WEGO — faulty manufacturing and poor quality of service

 Lakshhya Devnani
As i purchased a new wego from shanti motors (himayathnagar) on november 1 2013 from 3rd day onwards it started giving problems like Bike getting pulled off to left side, automatically while driving, Total vibration and its headlights are not working, getting started after a long time with self start, the vehicle is getting automatically off while driving as it is too risky for us because as it gets off in the middle of the road there's a possibility of accident or collision from backside causing heavy loss for us and the one who comes from backside... many times i have approached the dealer...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motors — noise problems in front panel from the date of purchase (purchase date 21/01/2014)

 Subhash Kumar Majumdar
Sir myself Mr. Subhash Kumar Majumdar from Raigarh (C.Garh), Sir i have purchased a scooter, model TVS JUPITER on dated 21/01/2014 from authorized dealer M/s. APARAJITA TVS at Raigarh. Sir from the date of purchase i.e. 21/01/2014 front panel of scooter is not fit with his another part of attachment so big gap is shown on the body. Sir not only the gap is matter for me actually due to not perfect fit with another attachment this is creating noise at the time of ridding (i thing noise cause is for vibration when vehicle run). Sir i have visit at service center today on dated 24/01/2014, the 3 different...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS WEGO — TVS-wego accelerator cable have a problem.

 R D Gholap
I had purchased TVS wego from Kanak Automobiles, Panvel, Dist Raigad, Maharashtra on July-2013. Till Dec'2013 there was no problem. Recently it was happened that accelerator cable suddenly got free and vehicle was going on continuously. By luck I was traying to start when vehicle was on main stand so I could able to switch off the vehicle by pressing key immediately otherwise you could imagine what would be the situation if accelerator cable got trouble when the vehicle is running on road. There will be big accident for our precious life.

I wanted know that with the new vehicle...
Complaint comments  Read comments [2]Complaint category Car Service Centers

TVS Motor Company — Regarding the services of Dealer in Bhopal (PAHAL TVS)

 mukul.tripathi
Dear Sir/ Madam
This is to bring to your notice that I had bought a new Scooty pep+ from Pahal TVS delear situated, Bank Street, Plot No 5, Zone-II, Maharana Pratap Nagar, Bhopal, Madhya Pradesh 462011, Phone[protected] on 3rd December 2013. After 1 month of delivery dealer did not send my papers for registration of vehicle till the date of writing this mail even they did not issued insurance policy of the same. the behavior of employees are not good.
this position is not with me alone, so many people raised complaint regarding poor service of this dealer, so i think company...
Complaint comments  Read comments [4]Complaint category Motorcycles & Scooters

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