TVS Motor Company Complaints & Reviews

Last sunday i have serviced my tvs wego vehilce in arasu tvs porur, but after service i am facing problems in vehicle after that i raised complaint and visited service senter but no response still problem is ther.
kindly do the need full.

complained no:230770.

Dear sir,
My name arvind singh meena, i was purchase new bike apache 160 rtr, my bike was stolen, which had first party insurance, but after being stolen i have been given third party insurance. Cheated by the dealer and agent and i am unable to even make a court case. Because my financial condition is not good. Now i am complaining to you, i hope, i should get my money refunded from here please help me and resolve my complaint. For proof, i have attached all document here.
Thank you
Arvind pita bhagwan singh meena
[protected]

Sir, the humble request is that i am a resident of ankit kumar indira nagar lucknow. I have a tvs victor bike (Up32jm9441) from tvs. I would like to inform 2 days ago that i got served in reliance motor work c-6-1 reliance tower opp hal indira nagar lucknow 226016 in which it happened that my speed meter was running right before the service, after the service, my speed meter was never running or never, the other day i immediately came back...

Reliance motor work
C-6-1 relianice tower
Opposite hal near indira nagar metro station indira nagar lucknow

ये सर्विस सेंटर इंदिरा नगर लखनऊ का है । इस सर्विस सेंटर में मैने दो बार सर्विस कराई दोनों बार मै असंतुष्ट रहा । यहां के मैकेनिक को किसी भी चीज की अच्छी जानकारी नहीं है।बाइक सर्विस करने के लिए मैने जब पहली बार दिया तो बीयरिंग खराब होने के कारण उसमें से आवाज़ आ रही थी ।मैकेनिक ने उस आवाज को बन्द करने के लिए पूरा चैन स्प्रोकट किट बदल दी कटलेट बदल दी फिर भी वो सही नहीं हुआ और आखिरी में जाकर बेरिंग बदली ये सर्विस सेंटर सिर्फ ज्यादा से ज्यादा का बिल बनाता है और एक दिन में सर्विस कर ही नहीं पाता कुछ ऐसा कर देंगे आपको दूसरे दिन फिर आना पड़ेगा कुछ नहीं तो नट बोल्ट ही ढीला छोड़ देंगे ।जब मैने दूसरी बार सर्विस करवाई तो मेरा स्पीड मीटर सही था इन्होंने सर्विस की मै शाम को ले गया देखा तो स्पीड मीटर कभी चल रहा कभी नहीं चल रहा दूसरे दिन में गया दिखवाने तो बोले वायर शॉर्ट है बदलना पड़ेगा 1500 का खर्चा आएगा ऐसे ही ये लोग खुद बिगाड़ देते है फिर बनने के नाम पर बड़ा बिल बना कर दे देते है।
ये सर्विस सेंटर सिर्फ बिल बनने में आगे है काम किसी को आता नहीं गाड़ी बनाते कम है बिगाड़ ज्यादा देते है।
इस प्रकरण पर कोई मेरी मदद करे।
इनपर कंपनी की तरफ से कार्यवाही होनी चाहिए।

I have a tvs apache rtr160 4v bike and my 4th service was due so i had gone for my bike servicing in hare krishna tvs service center. Tvs provides 1st 5 labour free services. There i meet with an advisor named rahul who creats a report of problems and servicing cost of the bike. Firstly he cheated me by saying my bike has such problems like carbon depositing and shock absorber sound and he also charged me around 600₹ as a labour charge...

On 27th of feb 2020 i have done my rr310 servicing. And only after 1 day when i am on the way to jalgaon the bike stopped and and not getting start. So i called to dealer and even on the toll free no. For road side assistant. But they are saying that your road side assistant is inactive. How is it possible coz i purchased bike on 19th march 2019. I am really disappointed with tvs.

Arunagiri tvs kalyanagar bangalore has robbed me and cheated.. I had given my rtr 160 for servicing and they have stolen my new chain sprocket and replaced with some damaged one. The left handle was replaced with tvs authorized parts but its faulty. I never asked to touch the engine but that service in charge vinraj i number one fraudster and theaf... If he was money she should go and beg on the road he has no right to steal from my vehicle. My engine which was giving 50+ mileage is now giving hardly 30 and also the engine speed is limited to 60 kmph who the hell is this vinraj to put limits on my engine and alter my engine mileage bloody rough he needs to be jailed for stealing my new chain sprocket and altering my engine. Now i'm suffering daily with low mileage who will pay for my petrol who will correct this problem... This outlet arunagiri tvs kalyangar should to shutdown and he should give compensation for all the customers who have been affected by this bloody bast*d vinraj he should be jailed... He simply bill's the customers and if you have a doubt ask any customer who has visited this service station..in the name of authorized service center this unit is robbing customers.. Bloody bast*d every one from this unit should be brought to consumer court and should be fined heavily and dismissed from their jobs... I'm suffering daily because of these bast*ads who will repay my petrol cost and the struggle i'm going through daily.. Bloody every one hits on middle class people...

Sir me satish kumar Pravin bhai darji meri gadi ka 1yer ho chu ka hai lekin abhi tak ragistresan hua nahi mene s p TVS Virpur se gadi li thi muje batao ke hoga ke nai ab metro sels Godhara unke paishe unke pass baki hai to esme mera kya problem plz ans mee aur muje penalti lagayenge to me nai bharunga

Tvs motors company
I recieved message like
You resume was shortlisted by company for further setp send me your documents we will confirm you
After send my documents after 4hours
They sent a message like
You are selected as supervisor
Salary 18k, you need to pay 4400 i paid
But still now not responded

Before a month, i sent jupiter to authorised service center. They did services and replaced affected parh with new part. After serving break and clutch was not functioning properly. I went to center again still it wasn't completely fine. I paid ₹2000 for service, oil and parts.

Now, after a month of service while i was driving, suddenly when i press break, my jupiter stopped on the road... At night 9. Pm... Surprised!!! What happened... As a women this situation is really difficult for me while i was suffering with fever. Still i have to drove jupiter at home... This is a worst experience of my life.

While i am taking care for services and paying amount, it should not be like this. I am not satisfied with the service done by the service center. Though i have told hime at that time as well, they are not giving importance to it.

Now, completely not trusting them. I am requesting you to provide my money back that i have paid for service.

Thanks,
Sonal

I am a sri lankan, i’ve bought a tvs ntorq one year ago. From the second month i had an issue (Annoying sound) in my bike’s kick wheel. Now it has been almost 10 months for that problem but still no solution given me from tvs service center. Am just telling everyone people who has ideas to buy tvs product think twice and go for another option. Don’t buy tvs products

I have bought tvs apache rtr 160 2v bs6 at Jkay tvs in pondicherry on feb 19-2020 night 7 to 7.30pm.
The next day evening the bike has a problem . While i riding the bike moves struckly. While i reduce the throttle on speed break the engine turned off automatically.
I contact showroom they said to come on saturday on 22.02.2020.
I went there and said the problem again.
Then a mechanic take my bike and return within 5 minutes. They said
Problem solved.
After i ride with my bike to my home
On the way to home the bike is again troubled.
Then a.noon 2 pm again i went to showroom
Again they solved it
And the mechanic test my bike.
The problem is not solved.

Https://m.facebook.com/story.php?story_fbid=[protected]&id=[protected]

Mere jupiter ka number gj01ul6059
Chassis no. Md626eg47j3n67828
18000km jitna chala he abhi tak

If any one want to contact me
My number [protected]
Maine tvs jupiter purchase kiya tha 5th december 2018 tab se le kar aaj tak 18 bar se zyada service karva chuka hu or services hone k bad one week me firse problem start ho jati he or uske sath dusari bahot sari problem every month start hoti he agar itni complain karne k bad bhi aap problem solve nahi kar sakte to band kar dijiye company.
Jab aapke showroom vale ko pata chal jata he k defective product he yeh but vo kuch nahi kar sakta kyu k uska kam only sell karne ka he bad me customer ko problem hoti he to service center vale par chod dete he sab kuch
Is bar muje perfect answer chahiye varna every saturday facebook or instagram par video dal kar vtech paldi ka nam kharab kar dunga sala koi perfect answer nahi de raha vaha se muje

Hello
Today 22 feb 2020 i was go to tvs motors agency hussainganj lucknow for first free service actually this scooty was purchased at another agency speed motors hazaratganj luckow on 22 dec 2019 but because of hussainganj agency near to my home so i was go there. Tvs hussainganj agency representative denied and refuse for first free service & say go to speed motors.

Dr. A. P. Singh
[protected]

I have been a tvs customer for 2years now, however the experience which i have recieved from the official service centers are down to earth. Being given my bike for service for about 8times, not once have i been satisfied with the work being delivered or the service provided. Everytime i raise an issue and by fixing it, there is an other issue being brought forth and such is the case. For example, my front brake shoes had to be replaced due to their performance and by fixing it, technicians screwed my abs system and now it's behavior is being un answered by any available official available in the service center. Secondly to fix and issue with petrol filter, team had opened the fuel tank and reattached it but improperly. Due to this, bike started raising un-wanted noises and best part is, even when reported, service center technicians denied of any fault in it. I had to get a guy from sc (Service center) to ride along me and prove him the problem.

If such things keep going without any timely checks, i see to no pride in owning a product of 4the largest manufacturer tvs group.

Expect serious action on such acts...!!

No spare parts available.
Slow service.
No swap machine available for payment.
Giving unacceptable reasons.
At least try to provide good service to the customer. Took 2 days for the service and no single regret that not able to provide swapping machine for the bill payment of transaction.

Respected sir/madam
I got a fake call from tvs motors mnc company regarding job offer and they cheated on several people regarding this and we are helpless and we don't how to avoid these this, people can't recognise which is genuine or not and they are making money with this .please help us with this and kindly take some serious action regarding this.

Call content

#3/16, 4th bloc, 6th main road, nandini...

I have purchased tvs jupiter from vijaylaxmi tvs from gokul road hubli karnataka -580023 on[protected] and vechile registration done on[protected], and we got number from rto[protected], but till now from show no response but when we went to showroom to ask they r misbhevaing with us and they have taken money also for number plate. So plz do the needful.

Regards
Nitin m joshi
Hubli
Mb: [protected]

Hi team,
We have purchased tvs jupiter last year but from last 2 months we are facing huge breakdown in our vehicle, we have visited the dealer twice and they told it is because of idling problem and they repaired it instantly but it is never solved so we have visited recently so now they telling it is battery problem and taken our old battery & they informed us that we will try for replacement,
We feel insecure since we have not received any acknowledgement after taking our existing battery, it is through oral communication they have assured us for replacement but i still feel it is engine problem since vehicle stops in middle of travel but there is no starting trouble.
This vehicle is used by my father who is senior citizen and had more suffer because of vehicle suddenly stops in middle of the road.
I would request you to please intervene and get the replacement of vehicle instead of battery replacement.

Yours faithfully,
Arun kumar r
+91 [protected]

Hello Team,

I am waiting for your feedback on my past mails on TVS call ref - 156590 since 3rd Jan 2020

somesh panwar
To:Customer Care (S&S/Hosur/TVSMotor)
Cc:v.[protected]@scl.co.in, rahulsingh.[protected]@tvsmotor.com, [protected]@scl.co.in, Sales.[protected]@tvsmotor.com, kr.[protected]@scl.co.in
Feb 19 at 5:23 PM
Hello Team,

You had taken territory manager(Mohan) in Conf call and agree to share feedback on my requested point on 17th Feb, 17:15hrs.I had not received any feedback till now and now you can understand the customer satisfaction.

Past investigation report from Sector-10A office(Green or Simran) Motors.

· RSA team observation on temporary fix.

· What are the checks you did to investigate the problem.

· Is problem identified or not.

· What are the necessary replacement you did to resolve it.

· What will be action plan if problem reoccurred