TVS Motor Company Complaints & Reviews

No spare parts available.
Slow service.
No swap machine available for payment.
Giving unacceptable reasons.
At least try to provide good service to the customer. Took 2 days for the service and no single regret that not able to provide swapping machine for the bill payment of transaction.

Respected sir/madam
I got a fake call from tvs motors mnc company regarding job offer and they cheated on several people regarding this and we are helpless and we don't how to avoid these this, people can't recognise which is genuine or not and they are making money with this .please help us with this and kindly take some serious action regarding this.

Call content

#3/16, 4th bloc, 6th main road, nandini...

I have purchased tvs jupiter from vijaylaxmi tvs from gokul road hubli karnataka -580023 on[protected] and vechile registration done on[protected], and we got number from rto[protected], but till now from show no response but when we went to showroom to ask they r misbhevaing with us and they have taken money also for number plate. So plz do the needful.

Regards
Nitin m joshi
Hubli
Mb: [protected]

Hi team,
We have purchased tvs jupiter last year but from last 2 months we are facing huge breakdown in our vehicle, we have visited the dealer twice and they told it is because of idling problem and they repaired it instantly but it is never solved so we have visited recently so now they telling it is battery problem and taken our old battery & they informed us that we will try for replacement,
We feel insecure since we have not received any acknowledgement after taking our existing battery, it is through oral communication they have assured us for replacement but i still feel it is engine problem since vehicle stops in middle of travel but there is no starting trouble.
This vehicle is used by my father who is senior citizen and had more suffer because of vehicle suddenly stops in middle of the road.
I would request you to please intervene and get the replacement of vehicle instead of battery replacement.

Yours faithfully,
Arun kumar r
+91 [protected]

Hello Team,

I am waiting for your feedback on my past mails on TVS call ref - 156590 since 3rd Jan 2020

somesh panwar
To:Customer Care (S&S/Hosur/TVSMotor)
Cc:v.[protected]@scl.co.in, rahulsingh.[protected]@tvsmotor.com, [protected]@scl.co.in, Sales.[protected]@tvsmotor.com, kr.[protected]@scl.co.in
Feb 19 at 5:23 PM
Hello Team,

You had taken territory manager(Mohan) in Conf call and agree to share feedback on my requested point on 17th Feb, 17:15hrs.I had not received any feedback till now and now you can understand the customer satisfaction.

Past investigation report from Sector-10A office(Green or Simran) Motors.

· RSA team observation on temporary fix.

· What are the checks you did to investigate the problem.

· Is problem identified or not.

· What are the necessary replacement you did to resolve it.

· What will be action plan if problem reoccurred

I bought the TVS Apache 160 RTR Motorcycle Hodal Agency on 06 December.The registration certificate for this bike has arrived.But since December 06 to till date (18/02/2020) the number plate is not coming.Regarding this, i contacted many times to agency dealer and sometimes I had to go to the agency.The dealer says on the phone that my number plate has arrived, but when I go to get there, my bike's number plate is not available.After that when I say to the dealer why you are misleading me again and again, he misbehaves and does use very bad language

I have got tvs jupiter classic on 23-april-2019. Just after 10 months my scooter had a puncture, at one place small iron pin got inserted & at 13 other places tyre got punctured due to small cuts on the tyre. The cuts appear due to pebbles on road, but it should not get punctured at 13 places. If such small cuts lead to puncture then it shows the quality of tyre, how it was made. Tvs tyres are not good. I have earlier used ceat tyre in my activa scooter but never experienced such a thing. Tvs should go for brands like ceat, mrf etc.

I have given jupiter for service on 17th february 2020 intvs indubala showroom uppal (Bike no. Ts08gh6270). The job card was prepared with oil change mentioned. The bike is delivered on the same day and billing was done mentioning oil change with charge of rs.280/- and iam given three demanded repairs (Brakes not fitted and mirror adjustment or replace and front fit gap not adjusted) but one is not done and just only oil changed given to...

Dear

Actualy we are facing the problem surya tvs pathanapuram. Sir i owned new scooter from surya tvs but the shoroom was given to me the scooter without proper tp number, police was given 2000 rupeesfine due to number issue. I asked them and but they not giving the proper response also they shouting to me. I please take necessary actions otherwise i will be deal with consumer court.

My invoice number is -21532
Om tvs badarpur molarband
Om tvs doing a fraud work and cheats a customer provinding third class facalites they charge what they want because they think customers are mad i see all the rate list in rate list price is difference and they charge difference i[censored] wanna talk to their manager they talk to you rudully do what you want to do
I say like this because i talk with customer care they told me pay and i will raise a compailnt against them

I have purchased a tvs scooty zest, registration no. Ga 03 ak 2691.in the year might in the year 2016, earlier had purchased wego in the year 2011.

I have been receiving discount messages regarding service of my scooter zest 2691

My free service is over and know i am amc purchaser.

On 13 feb 2020 i received a message saying "avail your vehicle serviced & 20% discont on amc purchase - offer valid...

Yesterday my jupiter vechile get accident. Two parts were damaged i had enquired about 15-20 service centers they cant able to provide me single part... Iam very dissapointed with this service every service center is saying we need to order parts it will take time to 7-10 days.. What is this nonsense in the entire city like hyderabad you dont have a single part.. Thankyou for your service

Sir i have purchased tvs ntorque race edition
The front panel make loud noise while rididng, after 5 days i informed in showroom. They said it will be repaired on 1st service.
For the 1st service i informed them but they could not find the mistake or how the sound is coming. The sound is so irritating. Doesnt feel like to ride the bike.
I have been cheated by tvs company.
Please help me.. I am from middle class family

I have bought Two TVS redon Bike..three months ago.Agency manger committed us to give helmets but after sometime not on same day.I go there many times.Now after Three months they gave us helmets of a local company..Pls solve this..Otherwise they are misleading the people..I want helmets of your company

I bought ntorque race edition on december 4. Temporary registration has expired on jan 8 2020. Till now i never got a call from the dealer. I raised a complaint to customer care number and it's been 8 days no response yet. Called again today and hung up saying they can't help it. It's disgusting and worst customer service have ever had. Now i have decided to return the bike and need the refund.

It is less than a year i have purchase my bike it is having lot of problem. Is your company supplied defected peice or service is not happening properly.
I have purchase my bike from dugar tvs indore.

My bike number is mp09VR3605
Rahul dev mishra
[protected]

Res sir myself sonali bhausaheb ingale i ve msg on mobile to pay online pay to avoid penalty then i hve pay emi payment on dated 9-january 2020 bit nxt day i hve msg ur pay not going on valid account then i hve call custmer care exutive n then online complaint on [protected]@tvs.com but i hve msg from tvs to send acvount statement i hve send on same website but i hve not satishfied reply pls give me refund of rs 2494 my registred mobile no [protected]

I purchased tvs pep plus during the month of june 2019 from srivari tvs, washermanpet, chennai. Vehicle no. Tn 04 aw 2590. During the month of jan 2020, the silencer was broken. Accordingly i requested the dealer to change the same. When i asked the manager srivari tvs to replace, he informed that once welded the silencer, there is no provision to replace the same. Thereafter he informed that the repair rectified and given the vehicle after taking 3 days. I assumed that he solved the problem. But
Now on 05.02.2020 again the silencer broken.

मेने अपनी मोटर बाइक की सर्विस हमेशा से ही ऑथॉरिज़ेड डीलर से ही करवाई है पर वे हमेशा ये संतुस्टी कर के देते है की सर आपकी बाइक ठीक हो गयी है और मुझसे कभी 5000 रूपये तो कभी 3500 मेने काफी बार पैसे दे चूका हु पर मेरी बाइक ठीक नहीं हुई है और मुझे में इतना परेशान हो चूका हु वे अब मेरी कुछ सुन भी नहीं रहे है कृपया मेरी सहायता करे में एक गरीब आदमी हु और मै J.J कॉलोनी में रहता हु मेरी सहयता करे मोबाइल नो. [protected]

I called [protected] and [protected] just to ask about tvs zeppelin launch, and their behaviour was very rude and they asked me not to call them.

My self manish yadav, from mumbai, [protected] is my contact number.

I sold my few month old r15 v3 so that i can buy zeppelin as soon as possible once its launch, so should i stick on to buy my first ever tvs bike or move for other foreign brand again?