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TVS Motor Company Complaints & Reviews

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Updated: Jan 23, 2026
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S
Sasi R
from Delhi, Delhi
Dec 27, 2019
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Address: 637210

I have purchased a TVS XL Comfort ITouch start at the price of 55000 + Registration fee.

It have the Shock Absorbers Issue, Not able to drive by a single person. The bike was bouncing when the weight on the bike is less than around 120kg. Its totally disappointing. I have asked the dealer but no proper response. Please help on this.
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    विजय ब्राह्मण पाण्डेय
    from Kota, Rajasthan
    Dec 26, 2019
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    Address: Jaisalmer, Rajasthan, 345001

    Sir,
    I am a defence personel and booked a bike from csd bikaner for which availability cirtificate was provided by shiwani motors jaisalmer. After15days from receing of my lh order (Collection authority). Shiwani motors told me to take the delivery of grey colour tvs which had dent so i denied. Then they told me that they will provide me the new. Now showroom is saying i cannot provide you the colour you want you have to choose now between two colour black & white.
    Please help me sir i am really facing problem because of this ill treat from a reputated brand. My contact no.[protected]

    Thankyou.
    TVS Motor Company customer support has been notified about the posted complaint.
    Dec 29, 2019
    Updated by विजय ब्राह्मण पाण्डेय
    After complaint i got call from TVS they told me that your bike (Grey colour Apache )will be available within 07days .. let's see .Thanku TVS for support
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      A
      Aathimoolam
      from Chennai, Tamil Nadu
      Dec 26, 2019
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      Address: SBM TVS Company. Kolathur. Chennai-600 099, Chennai, Tamil Nadu, 600 099

      Iam athimoolam from kolathur chennai. Today morning i taken my new jupiter for 1st free service in sbm tvs service center kolathur chennai. I left my vehicle with full tank petrol but once the vehicle was delivered with half tank petrol. I enquired about this with the employees in the dealership but very casually they aren't agree and the response with i get from the dealership is bad and they threaten me and they try to beat me in public place. They behaved like a rowdies. Its bad and they are the tvs company reputation in the market.
      TVS Motor Company customer support has been notified about the posted complaint.
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        C
        Cibin xavier
        from Ernakulam, Kerala
        Dec 26, 2019
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        Address: Angamally chirackal motors near industrial aera chebanoor, 683544

        Apache rtr 160 4v (Carburetor) have the problem that when bike is decelerated unpleasant poping sound is coming from the silencer km 11500 9month old bike i ask to replace my slincer and the showroom service exicutive agreed but he say so much dealy for it 1month etc... Can u pls seepup the time lag... I bought my appache 1604v from angamally chirackal motors... If i ask any spare they saying so much delay...
        TVS Motor Company customer support has been notified about the posted complaint.
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          A
          Atul Soman
          from Visakhapatnam, Andhra Pradesh
          Dec 25, 2019
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          I bought tvs apache rtr 200 4v on april 2019 from dharmana motors, gajuwaka, visakhapatnam.
          After my first service i was facing issue in abs and self start.
          During my second service done on september at the same dealer i have told them to resolve the issues and after their service they delivered the bike saying that all problems have been resolved but after a week i started facing the same problems again. I called the service centre and again they took my bike for repair and delivered after 3 days saying that the problem is resolved. But after that also am facing the same issues and when i called up the service centre they told like they are not aware about the issues in my bike and they don't know wat to do to resolve the problems. After this i gave my bike to the service centre for the same issue and after 2 weeks only they delivered back my bike from service and atlast they were saying that the issue is not resolved.. They told that when the abs sensor is removed and driven the brakes are working fine and when the sensor is connected the abs is getting locked. They are telling that they don't know what to do.. Even after taking more than 2 weeks they had done nothing to resolve the problem.. If brakes works better without abs sensor then what is the point in buying abs version by spending huge amount. Am very disappointed by the bike condition. Now i wanted to return the bike to company and give my money back bcoz it's not safe to drive this bike as they are not able to resolve the issue.
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            C
            Chandan24
            from Mannarakkat, Kerala
            Dec 25, 2019
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            Address: OLIVE TVS NAD VISAKHAPATNAM, Visakhapatnam, Andhra Pradesh

            I had purchased my bike on 01 nov 15 having frame no is md634ke41f2h85985 engine no is oe4hf2822250. Reg no is jh 02aj 4196 and extended warranty booklet no is 2238642. Last year around aug 2018 bike speed sensor was not working, i made complaint at servicing centr olive tv's nad branch. They were saying that i informed service manager. But not rectifying my problem. Then i made online complain. After that my problem was rectified on 29 sep 2018. Speed sensor was changed under warranty. Now same problem occurred on dec 19. I reported but they are saying that
            Your warranty will not apply because you have not serviced ur bike within servicing date. Sometimes they are saying that my software has been updated it is not showing that sensor has replaced or some consumables have replaced. I most of the month go out of visakhapatnam because of office duty so i am not able to do servicing on time. Secondly why you solding ur warranty card at the time of purchase i[censored]r company not kept promise.
            Third 29 sep 2018 they change speed sensor now with in one year it is again not working. It means quality of spares part is substandard.
            TVS Motor Company customer support has been notified about the posted complaint.
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              P
              Priyanka Bhola
              from Kaithal, Haryana
              Dec 21, 2019
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              Address: 785A, Aasa singh garden, Landmark mark near tagore garden gurudwara ., narayangarh road. Ambala city, 134007

              This is priyankaa
              Today 21dec morning i submitted my 2 wheeler for service. When in evening i visit in showroom (Surbhi showroom, near baldev nager ambala city tvs) then owner asked me for billing. I told him for payment by card then he said for extra 2.5 % on total amount i said y. He replied u have to pay. I request him for show me document and rules singed paper. He said ha has no document. Then i said how can u asked me for extra payment. He has no papers, behave very rudely
              TVS Motor Company customer support has been notified about the posted complaint.
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                D
                Devendran Pdr
                from Chennai, Tamil Nadu
                Dec 21, 2019
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                Address: 93/3, New Bye Pass Road, NEAR Hotel GRT Residency, Thottapalayam, Tamil Nadu 632004, 632004

                Hi,

                Last month my bike was serviced by balamurugan tvs agent vellore they can't even do any service. They just apply black oil to every place and given to me. They can't even do water service.

                Issues

                1. They can't even do water wash for my bike.
                2. Applied black oil for all over the place.
                3. I told him to change the foot rest net i got an reply like that foot rest net`s are not available in tvs company.
                4. At the time of delivery that person behaviour has entirely bad.
                5. For over tightening the net under the seat plastic was damaged.

                Byke no:tn23 cp6779
                Oner name:devendran p
                Agent addres:
                #93/3, new bye pass road, near hotel grt residency, thottapalayam, tamil nadu 632004

                Please let us know if you need any other details if you want i am ready to provide those details to you.

                Regards
                Devendran. P
                +91 [protected]
                Skype i'd | devendran pdr
                TVS Motor Company customer support has been notified about the posted complaint.
                Dec 21, 2019
                Updated by Devendran Pdr
                Issues

                1. They can't even do water wash for my bike.
                2. Applied black oil for all over the place.
                3. I told him to change the foot rest net I got an reply like that foot rest net`s are not available in TVS company.
                4. At the time of delivery that person behaviour has entirely bad.
                5.for over tightening the net under the seat plastic was damaged.
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                  S
                  SRI RAAJARAJESHWARI ELECTRICALS
                  from Mangalore, Karnataka
                  Dec 21, 2019
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                  Address: NO11 14TH CROSS 2ND BLOCK VP LAYOUT BEGUR BANGALORE 560114, 560068

                  We purchased the tvs jupiter from neo motors. Bannerghatta road. Bangalore. For second free service we approached deva motors begur road, they refused. Again i approached for third service they refused citing the reason for bms not working. If there any rule where we purchased the vehicle there only service to be done. Please clarify do the needful to us.
                  TVS Motor Company customer support has been notified about the posted complaint.
                  Dec 21, 2019
                  Updated by SRI RAAJARAJESHWARI ELECTRICALS
                  Please advice Dealers/service centres to provide services for Vehicles from Non-Home Branch sellers also.
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                    E
                    earthy trends
                    from Hyderabad, Telangana
                    Dec 21, 2019
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                    Address: Tadbund cross roads near petrol pump beside Bridgestone tyres opposite Begumpet airport, 500026

                    I have given for service of the bike and due to accident few parts got damaged and i have paid the full amount and they said few parts are not present in the showroom they said after 10 days they will replace the parts and its been 2 months every days days im going to the service center of tvs bownepally showroom and now its shifted to dubai gate near bankers colony and the staff they talk very rudely they dont even know little manners how to handle the customers she wont even give proper answer im very much tired about this issue have concern resolving this problem thank you
                    Owners number
                    [protected]
                    [protected]
                    TVS Motor Company customer support has been notified about the posted complaint.
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                      Y
                      YogitaM123
                      from Mumbai, Maharashtra
                      Dec 19, 2019
                      Resolved
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                      Resolved

                      Address: OM SAI CO-OP, HOUSING SOCIETY LTD, SITUATED AT EKTA NAGAR,OPP. PETROL PUMP, NEW LINK ROAD MAHAVIR NAGAR, KANDIVALI WEST MUMBAI, 400067

                      Hello team,

                      This is to bring on your notice regarding my complaint no : 70019 that i am getting pathetic service from your team.

                      I am chasing your team regarding my number since 2 months but i am getting responses like its been escalated to higher levels.

                      If its been escalated to higher levels then why i am not getting any concrete solution.

                      Why don't you understand the risks associated with this if i get caught by traffic police your team will not be there to pay the fine.

                      If this continues i would not recommend tvs vehicles to anyone in future.

                      Kindly provide me the solution within next week or else i have to escalate this issue to higher management.

                      Additional details :

                      Name : yogita v meshram
                      Vehicle : scooty pep+
                      Chassis no : md626ag34k208105
                      Purchase date : 08/10/2019
                      Complaint ref. No : 70019
                      Mobile no : [protected]
                      Dec 21, 2019
                      Complaint marked as Resolved 
                      Hare Krishna Dealers Pvt. Ltd, Kandivali West general Manager Mobile Number - 9673939639 (Tushar) / 8689958934 (Raju) Email id - [email protected]
                      TVS Motor Company customer support has been notified about the posted complaint.
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                        K
                        kumar@15589
                        from Pune, Maharashtra
                        Dec 19, 2019
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                        I had given my scotty damaged in an accident for repairing at tvs century, wakhdewadi, pune 60 days back. Yet it hasn't been repaired and whenever i ask about status of my vehicle they say they will repair it by the end of next week. But when week end comes they again ask me to wait for another week. This kind of service is totally unacceptable. My scotty number is mh14ha0423.
                        TVS Motor Company customer support has been notified about the posted complaint.
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                          A
                          from Katihar, Bihar
                          Dec 18, 2019
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                          Address: Prince tvs dealer, belabagan,jasidih road,deoghar,jh, Deoghar, Jharkhand, 814112

                          The bike looses it power gradually and stops. And do not start whatever way by means of self or kick. on first day when the bike stopped, they changed the battery on the road. Problem didn't solve even after two times the mechanic check at home. Lastly they took the bike to service center changed the carburetor. And now on the 8th day of purchase the problem persists, the same power loose problem.
                          I asked for the replacement but they refused and assured us for fixing the problem but I ask how many times ??? It's complete mental pressure and I need justi ce.
                          TVS Motor Company customer support has been notified about the posted complaint.
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                            Kalpesh_suthar
                            from Ahmedabad, Gujarat
                            Dec 18, 2019
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                            radeon oil leaking issue

                            Address: D-303, Dharti-3,Haven Society,, Ahmedabad, Gujarat, 382480

                            Hi,

                            I purchase my bike from ahmedabad, verdhman tvs bikes, near vyas vadi circle, on 8th oct 2019 on dusherrah muhurt, while i alredy book bike before 3 days in advance in cash payment full, i have to wait in desided muhurt, but they are not able to manage the bike to give me on same muhurt after long argument they manage to give me bike from some how from other side after 2 hr delay, while i decline to take the display model...
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                            Ravikamal Nandanwar
                            from Pune, Maharashtra
                            Dec 18, 2019
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                            Address: Chikhali, Pune, Maharashtra, 411062

                            Dear tvs team,

                            I have facing the noise issue in front area of vehicle many more time i have communicate to your authorized dealer - sai baba akurdi pune while every free service and paid service but issue is not still resolve.
                            Mail communication already send to authorized dealer but no proper response for dealer side.
                            Kindly look into the matter.
                            TVS Motor Company customer support has been notified about the posted complaint.
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                              nikita dewangan
                              Dec 18, 2019
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                              Address: Manish nagar, Nagpur(M.H), Nagpur, Maharashtra, 440015

                              Dynamic tvs manish nagar, nagpur (M. H) has done vary poor servicing to my vehicle and is not replacing the battery which is warrenty period.

                              Also there were many other parts which were under warrenty but still the didnot replace them and took charges from me for those.

                              After servicing the vehicle is causing many other problems and new problems in the vehicle are visible now.
                              TVS Motor Company customer support has been notified about the posted complaint.
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                                S
                                Samsur Alam
                                from Puruliya, West Bengal
                                Dec 17, 2019
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                                Dear sir,

                                With very much pain i the undersigned have to write this mail to you as for more than four months your authorized dealer bengal auto works, (Simlagarh, hooghly, west bengal, ph no - [protected]) was unable to repair my two wheeler model tvs radeon (Bearing chesis number: md625hf19k1a05926) saying they are not getting spare sparts of the said model of yours.

                                Now this is getting very much irritating for people like us who unfortunately buy bike of your brand and now facing so much troubles.

                                Waiting early response from your end in the aforesaid matter.

                                Regards,

                                Samsur alam
                                Vill: anchgarh, po: ilsoba-mondlai,
                                Ps: pandua, dist - hooghly,
                                Pin: 712146

                                Contact number: [protected]
                                TVS Motor Company customer support has been notified about the posted complaint.
                                Hi, recently I've purchased TVS Jupiter 1 week ago and I've lost one key, please provide me with the new one.

                                Thank you!
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                                  R
                                  Radhakrishna.C
                                  from Mumbai, Maharashtra
                                  Dec 17, 2019
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                                  Address: Amma motors service, Near Saibaba Mandir, Behind Neelkant apartment, Chembur East, Mumbai, Mumbai City, Maharashtra, 400089

                                  Original my suzuki access (vehicle No.TN05AC 8019) was repaired for motor and other issues on with Amma motors service on 17.07.19 vide bill No.3845 and an amount of Rs.9928/- was paid. On 26.10.19 again for charger issue paid Rs.650/- vide their bill No.4701 dt.26.10.19. Further, on 03.11.19 an amount of Rs.300/- was paid towards engine oil vide their bill No.4777 dt.03.11.19 and also Rs.250/- towards engine flash. Vehicle created lot of noise and subsequently not getting started. Meanwhile, i have shown this vehicle to another mechanic, who confirmed that vehicle was not replaced with spare parts as mentioned in the bill dt.17.07.19. On 04.12.19, vehicle was produced before Amma motors service for rectifying the issues. Again amma motors started that there is issue with motor and costs around Rs.4000 /- to Rs.5000/-. I raised a dispute about not fixing of spare parts / non servicing as mentioned in their earlier bills. They replied me in a rude manner and said to proceed with any police station / court that nothing will affect their business.Though Amma motors service is authorised TVS service centre, he is undertaking service of other company vehicles and they are selling spare parts without GST and guarantee.

                                  My request is that they should be punished for not carrying their work . They should complete the work and pay a compensation of Rs.75000/- for the mental torture. / agony. My Name: C.Radhakrishna, Contact No.[protected]
                                  TVS Motor Company customer support has been notified about the posted complaint.
                                  Dec 17, 2019
                                  Updated by Radhakrishna.C
                                  Compliant not resolved but showing as resolved.
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                                    Mitesh maroo
                                    from Jodhpur, Rajasthan
                                    Dec 15, 2019
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                                    Address: 820,sector 9 udaipur, Udaipur, Rajasthan, 313002

                                    Yester service done at akme tvs udaipur and did not done proper service of my bike. Before servicing my sciity seky was working and with in one day it us not working so I am raising a complaint against tvs akme udaipur so please asked them to do proper servicing of my scooty
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                                      D
                                      from Mumbai, Maharashtra
                                      Dec 15, 2019
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                                      Address: 23/1102 b wing tulsi co ophsg,subhash nagar,chembur east 400071, Mumbai City, Maharashtra, 400071

                                      I really tried of emailing /customer care complaint there is no hope at all after all. I sincerely regret by purchasing tvs motor bike. Even mailed tvs on 30 sept still this is the 4th time the problem of self starter relay has arised. I don't why tvs has failed for such things which cant be resolved.

                                      Every time service center diferent guys have different opinion about my bike some says battery issue, some says self starter issue, now its to self motor issue. Please find out the main cause and solve it i don't have time to run to service center for all this nonsense.

                                      Its very sad to say that people are laughing at me by purchasing tvs motor which i have purchased last year on 10/11/2019.
                                      Saying that "ye road par kam service center me jyada chalti hai".
                                      TVS Motor Company customer support has been notified about the posted complaint.
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