Tvs Motor Company — battery damage in warranty, period dealers behaviour

Address:

FUTISAKO, KANDRA, WEST BENGAL, 713129, 713129

I have bought tvs 2 wheeler victor on 14/02/2019, bt my battery was in problem on my 1st service.Bt they told me that they will change it as soon. Bt now when the battery is totally damage they are denying to give me change the battery. How can they so iresponssible to a customer. Mainly when i received there they are misbehaving with us. Told that company can't provide that battery, bt in warrenty card there are written 12 months warrenty.
Dealer name raj automobile futisako (tvs), contact no. [protected], [protected], [protected].
If you cant take any stern step i'll meet consumer forum. In believe in your company hope that will not happen. But please take a stern to them. Not for your company warrenty trust issue also.
Hope i'll not get disappointed from your side.
For any need contact me : [protected], [protected]