Tvs Motor Company — Jupiter after sale service

Address:	Lucknow, Uttar Pradesh, 226016
Website:	www.tvsmotor.com

To,
The authority,
Tvs motor company

Dear sir..
This is ashish agarwal from lucknow (U. P.) on behalf of my wife mrs. Jyoti agarwal..

I purchased a tvs jupiter in the name of my wife mrs. Jyoti agarwal on 29/08/2014 from 'mehul tvs"faizabad road, lucknow and within after 1 or 2 months.. When i went for my first service.. I found some problem in my petrol indicator in analog meter. I urgently complaint for this on your toll free no, on your website and to m/s mehul tvs also from where i purchased this vehicle. After that, i got several calls from your side also.. I went for this problem to mehul tvs also.. They checked and told me that some part inside fuel tank called" fuel sender" will be changed.
However, i don't know if they changed it or not.. But problem in my fuel indicator is remain as it was on from very first day, from then, i have complaint so many times tvs. You have the records of all my complaints also... Plzz check that.. But no concern from your side.

This is very very unfortunate and very disappointing by such a reputed company tvs... This is absolutely very third class after sales service example by your comp. I have complaint every time when i went for my jupiter service to mehul tvs.. Every time, they assured me but nothing happened. Now, when my all free services has completed, what should i do? I very well understand why they didn't solve my problem?? Because when my guarantee period will come over, then they do it and demand for a payment. This is purely a harassment of a buyer tvs and truly shocking.
When you cant serve your customer, why are you selling and involve mr. Amitabh bachchan to sell it. I'll definitely tell him also on social media about this type of your third class after sales services where you people cant solve this type of small complaint of a lady customer.
I am telling you now that i'll never pay for this problem and i will remain this problem and will continue write this complaint. Tell me your cmd email address, your customer grievance officer no and email address so that i can write to you, your cmd, mehul tvs and concern authorities also and on your facebook. Twitter page also so that other customer could aware about your so called false promises. Really really so much disappointing, shocking and absolute third class after sales services. This type of non-concerning staff, dealer and other involved people are ruining the image and reputation of tvs motor among the customers specially in north india where tvs is trying to establish itself as a leading two wheeler company in competition of honda activa, hero maestro edge and now mahindra gusto as well. You should shame on yourself tvs for this type of after sales services and long long pending complaint of a lady customer.