Tvs Motor Company — Kindly pay attention

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.tvsmotor.com

Dear Sir/Mam

I, Vivek Singh from Ghaziabad (BIKE No. UP14 CW9385 TVS APACHE RTR 160). I have done a complain on dated 10.0.2017 with complaint No. 81486, closure No. 65675 related to tyre change that comes under my warranty period (It was purchased by me from Aditi Automobiles, Authorised – Main delaer, TVS motor company, C-2 Sector -10, Noida -201301 (U.P).

As I previously complained, Mr. Arvind Chholewal (the owner- of Aditi Automobile, Noida) and Mr. Vivek singh & Mr. Mohan Singh (Service Engineers) demanded me to pay 700 Rs to solve my complaint for tyre change, instead of coming under my warranty period.

I felt, that was not convenient so that I complaint you via mail. Thanks to u for taking such a quick action for favoring of mine with such an honor to solve my complaint.

But I want just remind you that my complaint was solved under my warranty period but the negative impact of my complaint was terribly fallen on Ms. Sushma (Billing Cashier – TVS, Noida)

I again just recall you that your genuine employee Ms. Sushma, initiated and motivated me to purchase your TVS Bike. On the same, now I am feeling that that was his mistake to advertise your brand regarding that I motivated to other and all my relatives to purchase your bikes by impressing the services as served by your employees like Ms. Sushma. In real you have lost your genuine employee. If your company’s marketing is your drawback and the involving person may lose their job then I ensure that no one should advertise your company. In case how can you link with your customers? That will surely effect your reputation. You are a multinational company but I am very sorry to say you that some your employee have too much negative n short thinking.

If you are thinking that I have complaint as directed by Ms.Sushma then please correct your thinking- I am not illiterate, Google can give you all information and your website can give all the info to me, what I want. I live in modernization and socialization values. I am a genuine customer and well known of my ethics and rights.

I want to say that, I have a grand n positive attitude. If my complaint (For not paying 700 Rs. ) may the reason of any person to be jobless. Then I am ready to refund you 700 Rs. Because I am feeling that I am the culprit and the big reason of defaming and to be jobless of Ms. Sushma.

I request you that please take a minute and think about it. Is it genuine?? If yes then its very shameful to you and your brand. It’s a time of competition. Spend your time to make your brand at high not in doing such a shameful things.

I want that please take a genuine and correct action and make me free for being a part of this crime and illegal thing. Please pardon me, if my complaint affects you and your employee in a wrong manner.

I expect the positive response from your side as soon. Kindly take a quick action related to that.

Thanks and Regards,

Vivek Singh

Mob- [protected]