Tvs Motor Company — spare parts. repairing and service of vehicles

Address:

Amma motors service, Near Saibaba Mandir, Behind Neelkant apartment, Chembur East, Mumbai, Mumbai City, Maharashtra, 400089

Original my suzuki access (vehicle No.TN05AC 8019) was repaired for motor and other issues on with Amma motors service on 17.07.19 vide bill No.3845 and an amount of Rs.9928/- was paid. On 26.10.19 again for charger issue paid Rs.650/- vide their bill No.4701 dt.26.10.19. Further, on 03.11.19 an amount of Rs.300/- was paid towards engine oil vide their bill No.4777 dt.03.11.19 and also Rs.250/- towards engine flash. Vehicle created lot of noise and subsequently not getting started. Meanwhile, i have shown this vehicle to another mechanic, who confirmed that vehicle was not replaced with spare parts as mentioned in the bill dt.17.07.19. On 04.12.19, vehicle was produced before Amma motors service for rectifying the issues. Again amma motors started that there is issue with motor and costs around Rs.4000 /- to Rs.5000/-. I raised a dispute about not fixing of spare parts / non servicing as mentioned in their earlier bills. They replied me in a rude manner and said to proceed with any police station / court that nothing will affect their business.Though Amma motors service is authorised TVS service centre, he is undertaking service of other company vehicles and they are selling spare parts without GST and guarantee.

My request is that they should be punished for not carrying their work . They should complete the work and pay a compensation of Rs.75000/- for the mental torture. / agony. My Name: C.Radhakrishna, Contact No.[protected]