Tvs Motor Company — tvs star, city+ self starting problem | |||
Dear Sir/Madam, I had one Bajaj Boxer motorcycle with Reg. No. AS01M4975 which I bought on[protected]. I disposed the motorcycle after 15 years that on[protected] at Rs. 13, 500.00 with Odo reading 52, 435. I never had to kick twice to start the motorcycle in the morning. From this you may have an idea how much I loved and cared my motorcycle. I purchased the TVS Star City+ bike on[protected] from Savera Automobiles, RGB Road, Guwahati, Assam. From the date of purchase the bike was having self starting problem. On[protected] I placed my bike at Nivedita TVS, Barpeta Assam as my work place is Barpeta, they recharged the battery but it was of no use. I again placed the bike at Roy TVS, Barpeta Road, Barpeta, Assam on[protected]. They recharged it and said that I have to replace the battery and it could be done only by Savera Automobiles, Guwahati. On[protected] I placed my bike at Savera Automobiles (Phone No. [protected]) at 10 a.m. At about 12 noon while I inquired about my bike they told me that they will charge the battery for 6 hours, if the battery is ok then they will check other parameters and if the battery is gone they will place it for replacement at AMCO by the next day. I was never informed that I would have to wait there for 6 hours. As I had to leave for my work place I had no option but to leave my bike at their place moreover I had no more affection for the bike. I am very sorry to say that I will receive the bike if the problem is solved in this week otherwise the matter will go to electronic media and I will go after legal adviser. Yes I have enough sponsors for that. Regards, Arif Hussain. Was this information helpful? | |||
TVS Motor Company customer support has been notified about the posted complaint. | |||
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+91 44 2827 2233 [Regd. Office]
Jayalakshmi Estates 5, Floor 8, Haddows Road, Chennai, Tamil Nadu, India - 600006
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