[Resolved]  Tvs Motor Company — tvs/wego scooter starting problem

Address:Pune, Maharashtra, 411008

My scooter registration no. Mh12pj2492 purchased on 24june, from laxmi motors, rastha peth, pune. With in 2months developed starting problem. It does not start if engine stopped at on road traffic point. At 1st service they said problem solved, there was some loose battery, but again same problem, if stopped at traffic point, then when police gives green signal my scooter does not start, then had to kick and starts. So at 2nd service - told to the service centre-they said, now solved, earthing problem, but again told them 3rd service, again said, no problem, it is solved. But to my utter surprise, same problem exists. I had to kick and start. With self it does not start. First time in day i start by kick or self it is ok but in mid way when stopped, then it does not start.. A brand new scooter giving me trouble. The service center not serious to solve, i am extremely disappointed, now pick up is also less.
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May 13, 2018
Complaint marked as Resolved 
TVS Motor Company customer support has been notified about the posted complaint.
Verified Support
Apr 12, 2018
TVS Motor Company Customer Care's response
Dear Shyamalendu,
We regret the inconvenience caused. Our service team will get in touch with you at the earliest to discuss this further and ensure adequate resolution of your concern.
Warm Regards,
TVS Motor Company
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    +91 44 2827 2233 [Regd. Office]
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    Jayalakshmi Estates 5, Floor 8, Haddows Road, Chennai, Tamil Nadu, India - 600006
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