[Resolved] TVS Tyres — manufacturing defect in tyre

SajalMittal

from Bengaluru, Karnataka

Address:

M1472, Divyasree Republic of Whitefield, 560066

Hello,

I bought activa 5g from tansi honda marathahalli around 1 year 5 months back.

My activa tvs tyre has big internal cut all of a sudden which is clearly a manufacturing defect.

Now i am feeling fear in riding my scooter with the bubbling tyre.

As tvs is providing 5 year of warranty on tyres. Please contact me asap and arrange a replacement.

Because this kind of manufacturing defect in tyres are not acceptable from company like tvs.

Please contact me asap. I am waiting for your response.

Mobile no. [protected]
Email id. [protected]@gmail.com

Thanks
Sajal

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Dec 2, 2019

Complaint marked as Resolved

TVS Tyres customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2019

TVS Tyres Customer Care's response Dear Sajal Mittal, Thanks for sharing your contact details. Our customer support team will contact you shortly to address your concern.

Thank You,
Customer Care TVS Eurogrip

Verified Support

Nov 01, 2019

TVS Tyres Customer Care's response Dear Sajal Mittal, We hope that you are satisfied with our resolution. If you need further support, please email us on [protected]@tvstyres.com.

Thank You,
Customer Care TVS Eurogrip

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Comments

nimesh22021976

from Pune, Maharashtra

I have honda activa 5 g chasis no ME4JF50AFJU134825 regn no mh14ha3843 which kms is 8821 eleven months before purchased, tyre is damaged got a huge air balloon on the running end, vehicle is vibling and tyre may burst i[censored]sed.As i am an loyal customer of honda i request you to replace my rear tyre as soon as possible

TVS Tyres Customer Care's response, Oct 22, 2019

Verified Support

Dear Nimesh, Thank you for sharing your concern, to assist you better request you to share your contact number, email id and location here, so that our customer support team can get in touch with you at the earliest.
Thank You,
Customer Care TVS Eurogrip

TVS Tyres Customer Care's response, Oct 23, 2019

Verified Support

Dear Nimesh, We haven't yet received your contact details. Kindly share the same, so that our customer support team can get in touch with you at the earliest.
Thank You,
Customer Care TVS Eurogrip

TVS Tyres Customer Care's response, Oct 24, 2019

Verified Support

Dear Nimesh, We still haven't received your contact details so we are closing this request, if you need further support please email us on: [email protected]
Thank You,
Customer Care TVS Eurogrip

TVS Tyres Customer Care's response, Nov 1, 2019

Verified Support

Dear Nimesh, We hope that you are satisfied with our resolution. If you need further support, please email us on [email protected].

Thank You,
Customer Care TVS Eurogrip