[Resolved]  TVS Tyres — rudrapur dealer is still not replacing the tyre

Address:Udham Singh Nagar, Uttarakhand, 263153

Dear tvs team
As i already complained about your rudrapur tvs tyre dealer on 17/10/2018
Which is:
"tvs team,
I have purchased a honda shine sp from murliwala honda gadarpur with tvs tyre.
Some day ago my father was riding in the city on plane and clean road. There was not any rock. Suddunely tyre got bursted with a sound. I complaint about it to rudrapur tvs tyre dealer. Then he says that he will not replace the tyre because tyre bursted from centre line. He is saying that is not a burst! That is a cut by a rock and any other thing. As i already wrote that there was not any kind of rock on the road. I am very tensed about it.

Please make the replacement as soon as possible.

Tks./rgds
Tafseer ahmad saifi
+91 [protected]"

I received a call of mr vivek sharma from tvs tyre his number is [protected].
He told me that you go to tvs tyre rudrapur and he will replace the tyre.
I sent a person to replacement twice. But he didn't replacing the tyre.
He is saying that he has no time to do these kinds of work.
He is busy in his several festivals. If he will got time then will call us to replace the tyre.
One month passed away i didn't get replacement.
I call him as well as mr vivek sharma.
They both not attend my call.

I want the replacement as soon as possible.

Tvs tyre dealer: jeevan tyre rudrapur
His contact number:[protected]

Tafseer ahmad saifi
[protected]
+3 photos
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Dec 30, 2018
Complaint marked as Resolved 
TVS Tyres customer support has been notified about the posted complaint.
Verified Support
Nov 26, 2018
TVS Tyres Customer Care's response
Dear Tafseer Ahmad,

Thank you for sharing your concern with us. We have forwarded your complaint to our customer care team and they will contact you shortly.

Thank You,
Customer Care TVS Tyres
Verified Support
Nov 29, 2018
TVS Tyres Customer Care's response
Dear Tafseer Ahmad,
We hope that you are satisfied with our resolution. If you need further support, please email us on [protected]@tvstyres.com.
Thank You,
Customer Care TVS Tyres
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