Uber — Had to pay Rs. 128 for a Rs. 29 trip!

Address:	560037
Website:	www.uber.com/en-IN

When I booked my Uber pool ride yesterday, the fair estimate was shown as Rs. 29. But when I reached my destination, which was only some 2-3 kms from my origin, the driver demanded Rs. 128. I had to pay Rs. 128 for a trip that should have costed me only Rs. 29!

Another girl was pooling with me and her ride took nearly half an hour for which I PAID Rs. 128, and all the while I was inside the cab circling around the world to travel from Brookfield mall to Marathahalli bridge, which was pretty straight forward. The driver was very inefficient and didn't even know the routes, let alone use Google Maps. We, customers, have great expectations from a company like Uber.

I need the refund to be processed at the earliest possible as I'm already pissed at Uber customer service. For the complaint I submitted through Uber app yesterday, I have received no reply yet, which is again something not acceptable.

In a country like India, these kinds of behaviours from companies like Uber need not be tolerated! I humbly request consumer complaints to take strong actions against companies like Uber for tricking their customers.

If I don't get see a positive action from here as well, I would love to post this incident on every social account I have, quoting the fact that even consumer complaints couldn't help me get my issue resolved.

Hoping for an action at the EARLIEST possible!!!