Uber India — 42 charge

m-singh

from Noida, Uttar Pradesh

Address:	Ghaziabad, Uttar Pradesh, 201013
Website:	Uber

This is so unprofessional.. Uber charge money from your paytm account without even cross checking..everytime there driver dont come on the said location and keeping there phone off.. After waiting for 15 minutes when we have cancel the ride they charge amount from us.. This is very disgusting.. I need my all the amount refunded back to my paytm account. This is so ridiculous everytime there drivers do the samething

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Uber India customer support has been notified about the posted complaint.

Nov 16, 2018

Updated by m-singh Uber have not refunded my cancellation fee yet, number of times i told them that their driver was unprofessional i booked a cab called the driver he said he will reach in 15 minutes. I cancelled and rebook another cab and called him he went to different location even after telling him my location. I called him again and he switched him phone i tried many times but was not able to connect with him as his no was not reachable than unfortunately i have to cancel and rebook the cab. Many times i told this thing in uber still they are repeating that they can not refund the amount as twice i have cancelled the ride. This is because of there poor service i have to cancel the ride. I have booked the ride for my sister she have to returned back to her home and was getting late and there drivers were not able to reach at time. I want my refund back

Nov 16, 2018

Updated by m-singh still no revert from this company

Nov 17, 2018

Updated by m-singh This is so irritating uber have hired so unprofessional drivers. Yesterday i booked an auto and their driver denied for the pick up and after numerous complaint they have refunded me my cancellation fee. And even now they have not refunded me my difference amount which i had to pay to the next drivers. I do have the call recording how there driver denied for the pick up and denied to cancel the booking as well