[Resolved]  Uber India — charged extra on cash trip

Address:

New Delhi, Delhi, 110076

My father had taken the trip from new delhi railway station to sarita vihar on 31st may 2019. Driver sensed that he is outsider and will not know if he will take wrong route, so he had taken kalindi kunj route which had toll for taxi, entering from noida to delhi. Trip amount estimated at beginning of trip was 256 and i was charged 487, inclusive of 231 toll charges. Who is at mistake, driver who took wrong route or myself, who had booked the uber cab for my father. I am riding with uber since 2015, and this behavior was very unprofessional, there was no option in support for selecting that driver taken wrong route. Driver refused to call uber customer care, he said he dont know any number to call.
Uber should refund the extra charges done for trip.