[Resolved] Uber India — Charged for the trip i have not taken

Parthasarathy23

from Mumbai, Maharashtra

Address:	Gurgaon, Haryana, 1220022
Website:	UBER Android App

On june 14, 2017, around 1:45 pm i have booked an uber pool from my home (U-46/53, dlf phase-3, gurgaon). I did not get into the cab and did not take the trip. However, the driver has started the trip at 1:51 pm and ended the trip at 1:59 pm. Also, i was charged rs. 15.58 for this through paytm (As i have connected paytm for payment option). I raised several complaints to uber through uber help. However, i did not get any response nor my money was refunded.

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Jun 19, 2017

Complaint marked as Resolved

Thank you. Rs. 15.58 has been credited to my PAYTM account. I received a message through UBER App that the problem has been resolved and the amount has been credited to my PAYTM account.

Uber India customer support has been notified about the posted complaint.