Uber India — Charged more money than expected

Uber India — Charged more money than expected

A Ashish_Agrahari from Pune, Maharashtra

I booked an uber for myself from Netaji Subhash Chandra Bose Rd, Churchgate, Mumbai to Gateway of India(Chhatrapati Shivaji Maharaj Marg, Fort, Mumbai) on 13th may around 19:35 pm and it was charged Rs. 91.12 for 2.11 kms only. This wasnt expected as no surge in price was shown and for travelling 2 kms and paying Rs. 92 is too much. My invoice is attached with this complaint clearly showing how many kms and the amount calculated. Same day I travelled at 22:59 from Santacruz East, Mumbai to Chhatrapati Shivaji international Airport, mumbai which was around 5.81 kms and bill was only Rs. 123.43 which looks correct. So comapring this with the above travel I need uber to check this and I want my extra amount to be refunded back I have booked Uber from my phone no [protected] +3 photos Was this information helpful? No (0) Yes (0)
Uber India customer support has been notified about the posted complaint. May 11, 2017 Serena Vogt's response This is the first time that i decided to use the uber app installed on my phone and was dissapointed as i was unable to do so...it kept saying that my account has been deactivated when i have'nt used it yet.As i was travelling with my two young kids and my old mother. I reached bangalore airport at around 10.45pm and tried opening the app but was stuck as it kept saying that i was deactivated.very dissapointed
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Serena Vogt

from Pune, Maharashtra

I am unable to login to the uber app downloaded on my phone. It keeps saying this account is deactivated and I should contact t.uber/account- when I try this page it says this page is down.when can i log in as book a ride..I am travelling at the moment and was left stranded.
regards.
S.Vogt
Serena Vogt, [protected]@gmail.com
ph.no..[protected]