Uber India — Charged multiple times for same cancellation

apurwakumari16

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560037
Website:	Uber.com

I have been charged 3-4 times back to back for cancellation of my trip that too we cancelled due to late pickup. I booked a cab at 9:30 and driver came at 11.30.
I tried to cancel the cab at 9:40 itself but due to server error i couldn't cancel and after that i forgot to cancel the cab.
But for same uber has charged me 3-4 times, i am tired of mailing them but they provide me only one response that is you are being charged due to ur last cancellation. They didn't even call to solve the issue. I mailed them 3-4 times but no response. This is too much from ubers end to handle as it's not first time this is happening with me. I have suffered with the same issue earlier as well but i didn't get time that time to follow up on this issue.

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Comments

Raveendran V

from Mumbai, Maharashtra

Uber location reading us flawed. Driver penalized me saying he was at pickup location and i wasbbot available

param singla

from Faridkot, Punjab

Uber deducted an amount of 350rs from my paytm account. Uber payment method is Paytm.i did some research and got some details from paytm and it is saying some hold charges by uber. It is really unexpected..i did not find any reason of this deduction. Request you to look into this priority..donot break trust that we have on uber these days..

Basanta1666

from Mugma, Jharkhand

Came from the world, nayapalli, bhubaneswar to samantarapur, bhubaneswar around a distance of 8km. But as per your bill it is 62 km and accordingly charged rs437.00.so kindly take action to refund of money.