Uber India — Charging multiple times for the same ride if consumer pays in cash

Address:	Hyderabad, Andhra Pradesh, 500079
Website:	Www.uber.com

Hi, On Dec 8th i used UBEr cabs to travel from Bairamal Guda, Hyderabad to Jubilee Hills, Hyderabad. The total amount was 241 rupees. And i paid in cash for the trip. On Dec17th, i used UBER to book ride. But as i did not have enough funds in my PAYTM account, i recharged my PAYTM account with 1000 rupees. Then i tried to book the ride with UBER. But it asked me to pay the amount of 241 which was for previous trip booked on Dec 8th 2015 even though i paid the driver in cash. So, i had to book the ride as i was in urgency, i allowed to pay the 241 rupees again. Then i contacted UBER via email because they dont have customer care to talk to them) and they are refusing to refund. On Dec21st, in an email they commited me to refund but on Dec22nd, they are refusing to refund the amount.