Uber India — Cheated and charged for a already paid trip | |||||
Today on 29/06/2017 I landed to Delhi and booked a uber. I got a Ritz for pickup at the airport. The drivers name was Rajesh who was extremely unprofessional he was talking on phone while driving, rash driving, no seat belt, a/c was not ON for the whole trip. And at the end of the trip I was charged ₹718 instead of ₹349 stating an old due which was already paid via Paytm. On asking for help from customer support no help was provided and I had to make a cash payment of ₹718. It did not end here the driver drove almost 5-6 KM extra for reaching the destination without my permission. Then on reaching the destination he threatened me of paying the full amount of ₹718 emphasising that the amount has already been deducted by uber from his account. I have been staying and travelling all over the country but, have never seen such unprofessional and cheated service. Heard a lot about UBER before this on various issues faced by different people but had experienced it for the 1st time. I am never gonna recommend nor gonna travel through UBER. Never expected this kind o[censored]nprofessional service from uber. Hope it reached out to the TOP management and taken care and action on. If Not then I don't think anyone is safe travelling with Uber anywhere in India atleast. attaching the copy of old payment made through Paytm from the uber app itself. Was this information helpful? | |||||
Uber India customer support has been notified about the posted complaint. | |||||
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