Uber India — Cheated terribly with the fare and account balance has also been charged additionally

Address:	New Delhi, Delhi, 110001
Website:	www.uber.con

Team,

I really need to make you look into this matter. I regularly use Uber for all my rides, generally Ubergo in Delhi.

Today I happened to use uber pool for the first time and I have been charged horrendously for just 5km travel even in the “ carpool option”.

It is 3 times the fare if I would have used Ubergo all alone. In Ubergo the fare for the same distance is INR 80 /- approx..

However today when it should be half the price I notice it is charged IINR 188/- almost triple the fare.

This is absolutely cheating the customer, Also the balance amount of INR 282/- has also been scraped from my account. Means today I had a total loss of INR 470/-

Please look into this asap. My email id is [protected]@gmail.com

Have also attached the snapshot of the same for your ready reference.